---
title: 'Product Manager at Mandolin'
canonical: 'https://feeny.ai/job/product-manager-mandolin-san-francisco-k30wprq21wrh'
type: 'job'
last_seen: '2026-09-09'
---

# Product Manager at Mandolin

- **Company:** Mandolin
- **Location:** San Francisco, CA
- **Compensation:** $150k–$240k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-05-06
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/mandolin/84421bfb-dc71-4838-a518-f5b209d69d9a

## Job description

## ABOUT MANDOLIN

Nearly every disease will become treatable in our lifetimes. Mandolin is laying the clinical and financial infrastructure to get groundbreaking treatments to patients faster, powered by AI agents.

Mandolin partners closely with the largest healthcare institutions in the US, covering more than $10B drug spend across the country. We're backed by Greylock, SV Angel, Maverick, SignalFire, and the founders of Vercel, Decagon, and Yahoo.

## WHY WE NEED YOU

Mandolin’s agent platform is redefining how healthcare and life sciences organizations operate—bringing AI-driven decision-making and automation to some of the most complex, high-stakes workflows in the industry. Our Product Managers sit at the intersection of deep technical problem solving and customer-centric discovery.

As a Product Manager at Mandolin, you’ll own core modules of our platform while also embedding with customers to understand their most complex workflows. You’ll translate those insights into AI-driven solutions that are reliable, intuitive, and scalable. This is a highly cross-functional, customer-facing role that will shape both Mandolin’s product and the way healthcare organizations operate.

## WHAT YOU’LL DO

- Own the strategy, roadmap, and execution for one or more core product modules.
- Partner directly with customers, clinicians, and enterprise stakeholders to uncover workflows and pain points.
- Translate field insights into actionable requirements and a clear roadmap for Engineering and Design.
- Drive the full product lifecycle—discovery, design, launch, and iteration—balancing speed with long-term scalability.
- Define and track success metrics using data and customer feedback to guide prioritization.
- Collaborate closely with Engineering, Customer Success, and Deployment Strategists to ensure end-to-end delivery and adoption.
- Advocate for customer needs while aligning with Mandolin’s broader company strategy.

## MUST-HAVE EXPERIENCE

- 5+ years of product management (or equivalent) in enterprise SaaS, AI/automation, or complex workflows.
- Proven ability to own a product area end-to-end—from strategy through delivery.
- Strong technical fluency; able to engage engineers on APIs, integrations, systems tradeoffs, and AI-powered workflows.
- Excellent customer-facing skills—adept at embedding with users, conducting research, and translating insights into solutions.
- Strong communicator with relationship-building skills across technical and business stakeholders.
- Comfortable operating in fast-paced, ambiguous, and early-stage environments.

## NICE-TO-HAVES

- Experience building or deploying AI/LLM-powered products in production.
- Domain expertise in healthcare, life sciences, biotech, or enterprise operations.
- Prior customer-facing experience in deployment strategy, solutions engineering, or consulting.
- Familiarity with agent frameworks (e.g., AutoGen, CrewAI, LangGraph) or workflow orchestration tools.
- Strong product instincts with a bias toward experimentation and iteration.

## About Mandolin

## Core Business
- **Primary industry**: Healthcare IT / AI-powered administrative automation for specialty pharmaceuticals
- **Target customers**: B2B – large US infusion providers, specialty and home infusion pharmacies, and health systems (e.g., Vivo Infusion, FlexCare Infusion, OI Infusion, TwelveStone Health Partners, Amber Specialty Pharmacy)
- **Mission/purpose**: To improve patient access to life-saving therapies by eliminating the paperwork and delays that slow down specialty drug administration.

## Products & Services
- **Mandolin AI Platform**: A multi-agent AI system that acts like a back-office employee. It reads, interprets, and acts on referral forms, lab reports, and clinical notes; performs benefits investigations by navigating payer portals and making outbound calls; calculates patient out-of-pocket costs factoring in real-time benefits, fee schedules, and co-pay assistance; compares medical policies with patient charts and compiles/submits prior authorizations; tracks claim status and automates appeals. All actions are logged and compliant with healthcare regulations. The platform requires no APIs or integrations – it works directly with EHRs, payer portals, and manufacturer hubs.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric (Funding)**: Total raised $40M (Series A, closed June 2025)
- **Notable Investors**: Greylock Partners (lead), SignalFire, Maverick Ventures, SV Angel, plus angel investors Jerry Yang (co-founder of Yahoo!) and Guillermo Rauch (CEO of Vercel)
- **Growth Signals**: 
  - Launched product in January 2025 and within six months is deployed in over 700 clinic locations serving 250,000+ new patients annually.
  - Customers include many of the largest US infusion providers, pharmacies, and health systems.
  - Reported 24x improvement in document processing speed (from 20 minutes per document to 3 minutes, end-to-end turnaround under 2 hours).
  - One customer eliminated a 4-day prescription backlog and reduced reliance on 2–3 full-time staff for intake.
  - Another customer automated 1,500+ patients per month while refocusing 13 outsourced roles on complex cases.

## Competitive Advantages
- **End-to-end automation**: Unlike point solutions (e.g., just prior auth or just benefits verification), Mandolin covers the entire specialty drug lifecycle from intake through claims and appeals.
- **No integration required**: The platform navigates existing systems (EHRs, payer portals, faxes, phone calls) without needing APIs – a major moat in fragmented healthcare IT.
- **AI agents that reason**: Built on large language models that can interpret clinical policies, handwritten notes, and payer requirements, acting like a trained back-office specialist rather than a simple rules engine.
- **Compliance-first design**: Every action is logged, traceable, and aligned with payer requirements and healthcare regulations, reducing risk for providers.

## Strategic Focus
- **Scale and depth**: Continue expanding within existing customer accounts and onboarding new large health systems and pharmacies.
- **Product expansion**: Likely to add more workflows (e.g., patient communication, billing) and deepen AI reasoning capabilities.
- **Talent acquisition**: Actively hiring (careers page at jobs.ashbyhq.com/mandolin) – the company is building out its engineering, product, and go-to-market teams to support rapid growth.

## Why Work Here
- **Mission-driven impact**: Directly helps patients access life-saving therapies faster (cancer, Alzheimer’s, autoimmune diseases) while reducing administrative burden on healthcare providers.
- **High-growth environment**: A well-funded Series A startup (2024 founding, $40M raised) with early product-market fit and rapid adoption – employees can shape the company’s trajectory.
- **Cutting-edge AI work**: Building multi-agent AI systems that reason, act, and comply with healthcare regulations – a challenging and meaningful engineering problem.
- **Culture**: Described by investors as a team that “turns AI into a force that helps more people access the care they need.” Founders have backgrounds in neuroscience research and bioethics (Rohit) and AI/engineering (Will). The company emphasizes hiring top talent to build “the definitive AI teammate for the largest health systems in the world.”
- **Location**: San Francisco (hybrid likely, though not explicitly stated; office at 2261 Market Street).
- **Notable perks**: Being part of a tight-knit, early-stage team backed by top-tier VCs (Greylock, SignalFire) with strong industry connections.

## Sources
1. [Mandolin.com](https://www.mandolin.com/) – official product and case study information
2. [BusinessWire](https://www.businesswire.com/news/home/20250625104094/en/Mandolin-Raises-%2440M-to-Improve-Access-to-Life-Saving-Therapies-for-Diseases-like-Cancer-and-Alzheimers-Using-AI-Agents) – funding announcement and customer details
3. [CB Insights](https://www.cbinsights.com/company/mandolin-1) – company profile, funding total, headquarters, investors
4. [Greylock Blog](https://greylock.com/portfolio-news/mandolin-ai/) – investor perspective and hiring signal
5. [Mandolin Blog – $40M announcement](https://www.mandolin.com/post/40-million-to-obliterate-specialty-drug-paperwork) – additional context and metrics

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