---
title: 'Product Manager at Mark43'
canonical: 'https://feeny.ai/job/product-manager-mark43-manchester-2x96e44094z4'
type: 'job'
last_seen: '2026-10-26'
---

# Product Manager at Mark43

- **Company:** Mark43
- **Location:** Manchester, United Kingdom
- **Work type:** remote
- **Posted:** 2026-10-19
- **Last confirmed live:** 2026-10-26
- **Apply:** https://mark43.com/list-job/8289259?gh_jid=8289259

## Job description

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team.

We are looking for a Product Manager to help shape the future of Case Management within Mark43’s UK platform. You will bring a strong understanding of policing and public safety and the operational realities of the people who use our products, helping us turn complex requirements and workflows into technology that feels intuitive, dependable, and purpose-built.

You will own meaningful parts of the Case product lifecycle while also developing fluency across the broader Mark43 platform. You will work closely with customers, Product, Design, Engineering, Delivery, and other teams to take problems from discovery through launch and adoption.

## What You’ll Do

If you were part of our product team, here are some things you might have done last week:

- Spent time with police officers, staff, and other users understanding how an investigation moves from initial reporting through case management and identifying friction that technology can remove.
- Worked with Design and Engineering to turn a complicated operational or policy requirement into a simple, scalable product experience.
- Refined the Case roadmap and backlog using customer feedback, market insights, product strategy, and data.
- Defined the problem, requirements, and success measures for an upcoming capability and worked with your team to move it towards delivery.
- Demonstrated new functionality to a customer and incorporated what you learned into future iterations.
- Provided product and public safety expertise to Sales, Delivery, Customer Success, and other internal teams.
- Explored where AI or new approaches to software development could reduce administrative work, surface useful information, or improve the user experience while maintaining appropriate safeguards.
- Jumped into a problem outside of Case to support another UK Product Manager and continue building your understanding of the full Mark43 platform.

## What You’ll Need

We’re looking for a Product Manager with experience owning complex software products or workflows from discovery through delivery and adoption. Enterprise SaaS experience is valuable, but for this role we are particularly interested in candidates who bring meaningful knowledge of policing, public safety, criminal justice, or adjacent government workflows in the UK.

You should be able to translate deep domain knowledge into great product decisions rather than simply recreating existing processes in software. You will need the business, design, and technical acumen to have productive conversations with customers, designers, engineers, and commercial teams.

Experience with AI-enabled products, software-driven development approaches, or data-intensive products is beneficial.

People who thrive on our team also tend to share the following characteristics:

- Humble, open, and curious. You bring expertise without assuming you already know the answer and are excited to keep learning from users and teammates.
- Strong listeners and problem solvers. You look beyond feature requests to understand the underlying problem and the outcome a user is trying to achieve.
- Enthusiastic collaborators. You believe the best products come from shared ownership across Product, Design, Engineering, customers, and subject matter experts.
- Comfortable with complexity. You can work through policy, workflow, data, and technical constraints and find a clear path forward.
- Team oriented. You develop knowledge beyond your immediate product area and actively help teammates succeed.

This role is based in Manchester, with an expectation of working from our Manchester office three days per week. The role will also require regular engagement with customers and teams across the UK. Due to the nature of our work with UK policing, the successful candidate must be able to obtain and maintain NPPV Level 3 (NPPV3) clearance. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Our [Privacy Notice](https://mark43.com/privacy-policy/) describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.

## About Mark43

## Company Overview
- **One-liner**: Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety.
- **Entity Type**: Private (venture-backed)
- **Headquarters**: New York City, NY, USA (with offices in Boston, MA, USA and Manchester, England, UK)
- **Founded**: Not publicly available from provided sources
- **Founders**: Not publicly available from provided sources

## Core Business
- **Primary industry**: Public Safety Technology
- **Target customers**: Public safety agencies – law enforcement, fire, EMS – across federal, state, and local levels (B2G)
- **Mission or purpose statement**: “To build the public safety software communities deserve” – creating software that brings dispatchers, first responders, investigators, and community leaders together on one connected platform.

## Products & Services
- **Mark43 RMS (Records Management System)**: Cloud-native records management connecting evidence, reducing duplication, and closing cases faster with smart, streamlined workflows.
- **Mark43 CAD (Computer-Aided Dispatch)**: Seamless assignment and management of units with real-time visibility for the right response every time.
- **Mark43 OnScene**: Mobile app equipping frontline teams with instant access to the right data at the right time.
- **Mark43 Insights**: Analytics and public reporting module that unlocks the power of agency data to drive decisions and strengthen community trust.
- **ReportAI**: AI-powered tool for automated reporting and investigations, boosting responder productivity.
- **BriefAI**: AI-powered tool for briefing and summarization, tailored to public safety needs.
- **Ecosystem Integration**: Integrates with hundreds of best-in-class public safety technologies and data sources.

All products are cloud-native, AI-empowered, and built on a unified data platform.

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: Over 300 public safety agencies served worldwide
- **Notable Investors / Partners**: Not disclosed in provided sources
- **Growth Signals**: Multiple office locations (NYC, Boston, Manchester), active hiring for engineering, cybersecurity, data migration, and growth roles; product expansion into AI-powered features (ReportAI, BriefAI)

## Competitive Advantages
- **Cloud-native architecture** – always fast, available, and automatically updated; no hardware or software management for agencies.
- **Unified data platform** – brings together CAD events, reports, evidence, booking, and more for a single source of truth.
- **AI empowerment** – purpose-built AI tools (ReportAI, BriefAI) integrated directly into public safety workflows.
- **Security and compliance** – meets and stays ahead of federal, state, and local regulatory requirements; protects against cyber attacks.
- **Connected ecosystem** – integrates with hundreds of third-party technologies to automate and enhance workflows.
- **Dedicated 24/7/365 support** – product training and real-time assistance for agencies.

## Strategic Focus
- Deepening AI capabilities across the platform to further reduce administrative burden and improve decision-making.
- Expanding the unified platform to cover the full public safety lifecycle (first call to final report).
- Maintaining a responsible AI approach that prioritizes security, privacy, and reliability.
- Continuing to scale the customer base while supporting agencies of all sizes.

## Why Work Here
- **Work model**: Hybrid-remote with flexible hours; classified as a “remote-first” company with employees across time zones. Offices in NYC, Boston, and Manchester for those who prefer in-person collaboration.
- **Time off**: Unlimited Paid Time Off; a paid one-month sabbatical with additional adventure funding after five years.
- **Health and wellness**: 100% premium coverage for health, dental, and vision plans for employees and their families globally.
- **Financial benefits**: Retirement plan options, company equity, performance bonuses, and employee discounts.
- **Family support**: Generous parental leave benefits matching larger tech companies; family medical leave.
- **Work environment**: Monthly social budget (rock climbing, cooking classes, laser tag, karaoke, etc.), game rooms, frequent happy hours and office celebrations.
- **Professional growth**: Active engineering hiring – roles include AI-Enabled Software Engineer, Lead Software Engineer, Cybersecurity Specialist, and more. Opportunities to work on mission-critical public safety software.
- **Values**: Inclusivity, excellence, diligence, humility. Emphasizes that “the best ideas win no matter their origin.”

## Sources
1. [Mark43 Company & Careers Page](https://mark43.com/company/careers/)
2. [Mark43 Product Page](https://mark43.com/)
3. [Built In Company Profile](https://builtin.com/company/mark43)
4. [LinkedIn Company Page](https://www.linkedin.com/company/mark43)
5. [CB Insights Company Profile](https://www.cbinsights.com/company/mark43)

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