--- title: 'Product Manager at NetBrain' canonical: 'https://feeny.ai/job/product-manager-netbrain-toronto-284p7c43k2q4' type: 'job' last_seen: '2026-11-08' --- # Product Manager at NetBrain - **Company:** NetBrain - **Location:** Toronto, Canada - **Work type:** hybrid - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-11-08 - **Apply:** https://job-boards.greenhouse.io/netbrain/jobs/5267397007 ## Job description Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management.  Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform. ## What We Need We’re looking for a technically strong, highly collaborative Product Manager to serve as the connective tissue across product, marketing, and go-to-market teams. This person will translate product strategy into clear positioning, lead cross-functional launches, and ensure our no-code automation platform resonates with customer needs and market opportunities. The ideal candidate brings a blend of analytical rigor, storytelling, and executional drive to help shape product direction and maximize impact in a fast-moving, AI-driven environment. ## What You'll Do - Feature ownership: Own the roadmap and backlog for a defined product area, balancing customer needs, technical constraints, and business priorities. - Discovery and research: Conduct customer, market, and competitive research to identify problems worth solving, and translate findings into clear recommendations. - Requirements and documentation: Write user stories, requirements, and acceptance criteria, and maintain feature documentation and internal knowledge resources. - Customer feedback: Gather and synthesize input from customers, Sales, and Support, and turn it into prioritized product improvements. - Delivery: Work with Engineering, Design, and QA through planning, development, and release. Track progress, manage scope trade-offs, and remove blockers. - Roadmap and stakeholder communication: Maintain roadmaps and timelines for your area and keep stakeholders informed on status, risks, and changes. - Launch ownership: Lead launches for small and mid-sized features, and support major launches, in partnership with Product Marketing and Customer Success. This includes launch readiness, internal enablement, and customer-facing documentation. - Validation and quality: Validate features against requirements, triage issues with QA and Engineering, and make sure releases meet usability and quality standards. - Metrics and analysis: Define success metrics for your features, analyze usage and adoption data, and use results to inform iteration. - Industry awareness: Stay current on network automation, competitors, and AI trends that affect your product area. - Perform other related responsibilities as assigned. ## What You Bring - Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience - 2+ years of professional experience in product management or a closely related role (e.g., product operations, business analysis, technical program management, or solutions consulting) at a software or technology company - Experience taking features from idea through launch with an engineering team, including writing requirements and prioritizing a backlog - Strong analytical and problem-solving skills, with comfort using data to evaluate decisions and measure outcomes - Strong written and verbal communication, with the ability to explain technical concepts to diverse audiences - Ability to collaborate across Engineering, Design, Sales, Marketing, and Support, and to influence without direct authority - Ability to manage multiple priorities and deliver with limited supervision - Proficiency with product and collaboration tools (e.g., Jira, roadmapping tools, spreadsheets, presentation software) - Interest in the networking, IT operations, or automation space ## Nice to Have - Experience with SaaS, enterprise software, or AI/automation products - Familiarity with networking or IT operations concepts - Experience with product analytics tools ## What We Offer Our comprehensive compensation package is vital in how we recognize the impact that our people make in helping us achieve our goals. For this role, the estimated base salary range is between CAD $90,000 - CAD $110,000 plus potential bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process. Please note that the range provided is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy. NetBrain invites all interested and qualified candidates to apply for employment opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: people@netbraintech.com and we will be happy to assist you. In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ## About NetBrain ## Company Overview - **One-liner**: NetBrain provides an intent-based network automation and visibility platform that uses AI agents to diagnose, decide, and act on network issues, helping enterprises prevent outages and reduce manual operations. - **Entity Type**: Private (Acquired by Blackstone Group in July 2025) - **Headquarters**: Burlington, Massachusetts, United States - **Founded**: 2004 - **Founders**: Not publicly listed on primary sources ## Core Business - **Primary industry**: Network Automation, IT Operations, Cybersecurity - **Target customers**: Large enterprises, including approximately one-third of the Fortune 100 and Fortune 500; B2B, Enterprise - **Mission or purpose**: To deliver autonomous network operations through AI agents that diagnose, decide, and act with full network context, ensuring seamless network reliability for critical services worldwide. ## Products & Services - **NetBrain Next-Gen Platform**: An intent-based network automation and visibility platform that automates more than 95% of network tickets and prevents over 50% of network problems before they impact production. It integrates with major ITSM systems and provides hybrid-cloud visibility, map-based diagnostics, and proactive compliance assessment. - **Agentic NetOps**: AI agents that autonomously diagnose, decide, and act on network issues with full context, reducing manual operations and escalations. - **Hybrid-Cloud Visibility and Mapping**: Instantly creates documentation, hybrid-cloud maps, A-B paths, and inventory reports. - **Compliance & Security**: Proactively assesses networks 24/7 to prevent outages and ensure compliance, reducing security risk. ## Market Standing - **Valuation/Market Cap**: Acquired by Blackstone Group in July 2025 for $750 million [linkedin.com](https://www.linkedin.com/company/netbraintech) - **Key Metric**: Annual Revenue of $95.0M (as of most recent data) [linkedin.com](https://www.linkedin.com/company/netbraintech) - **Total Funding**: $40.0M in a single venture round led by Summit Partners in 2014 [linkedin.com](https://www.linkedin.com/company/netbraintech) - **Notable Investors/Partners**: Summit Partners (prior investor), Blackstone Group (acquirer); integrates with major ITSM systems; talent sources include Cisco, Oracle, Dell Technologies, HPE, Juniper Networks [linkedin.com](https://www.linkedin.com/company/netbraintech) - **Growth Signals**: Serves approximately one-third of the Fortune 100 and Fortune 500; acquired by Blackstone for $750M in July 2025; operates in 10 countries with 9 offices globally; 331 employees with +1.4% monthly headcount growth; 28 active job postings with a +1300% quarterly increase in postings [linkedin.com](https://www.linkedin.com/company/netbraintech) [netbrain.com](https://www.netbrain.com/about/) ## Competitive Advantages - **Intent-based automation**: Manages networks from the top down, focusing on results rather than individual device details, which automates over 95% of network tickets and prevents over 50% of problems. - **AI-driven Agentic NetOps**: Uses AI agents that operate with full network context, enabling autonomous diagnosis and remediation. - **Deep enterprise integration**: Tightly integrates with major ITSM systems, making it a core part of existing IT workflows. - **Proven scale**: Trusted by one-third of the Fortune 100 and Fortune 500, demonstrating reliability in the most complex enterprise environments. ## Strategic Focus - **Agentic NetOps leadership**: Pioneering autonomous network operations through AI agents that diagnose, decide, and act. - **Hybrid-cloud expansion**: Continuing to support edge-to-cloud hybrid networks as enterprises adopt multi-cloud strategies. - **Proactive prevention**: Shifting from reactive ticket resolution to intent-based enforcement that prevents problems before they impact production. - **Post-acquisition growth**: Under Blackstone ownership, likely focused on scaling the platform and expanding market reach. ## Why Work Here - **Culture**: Emphasizes innovation, collaboration, and customer centricity. Employees describe a culture of passionate innovators with a desire to grow and learn [netbrain.com](https://www.netbrain.com/about/careers/). - **Work-life balance**: Prioritized as a core value within the company culture [netbrain.com](https://www.netbrain.com/about/careers/). - **Hybrid/Remote policy**: Most roles are hybrid (e.g., Burlington, MA; Toronto, ON; Hyderabad, India) with some fully remote positions (e.g., VP of Product, Strategic Technology Alliances Director, Sales roles) [greenhouse.io](http://job-boards.greenhouse.io/netbrain). - **Global presence**: Offices in Boston, London, Hyderabad, Beijing, and Toronto, offering opportunities to work across diverse geographies [netbrain.com](https://www.netbrain.com/about/). - **Benefits & Perks**: Competitive benefits, fun perks, support, and recognition aimed at supporting teammates and their families [netbrain.com](https://www.netbrain.com/about/careers/). - **Employee rating**: 4.3/5.0 on LinkedIn (242 reviews), with strong scores for work-life balance (4.1), compensation (4.1), culture (4.0), and career opportunities (4.0) [linkedin.com](https://www.linkedin.com/company/netbraintech). - **Team size**: Over 400 employees globally, with a diverse team spanning technical, sales, marketing, and customer success roles [netbrain.com](https://www.netbrain.com/about/careers/). - **Engineering culture**: Emphasis on innovation, collaboration, and customer-centricity; teams are encouraged to constantly innovate across all functions [netbrain.com](https://www.netbrain.com/about/). ## Sources 1. [netbrain.com](https://www.netbrain.com/about/) 2. [netbrain.com](https://www.netbrain.com/) 3. [greenhouse.io](http://job-boards.greenhouse.io/netbrain) 4. [netbrain.com](https://www.netbrain.com/about/careers/) 5. 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