---
title: 'Product Manager at Ownwell'
canonical: 'https://feeny.ai/job/product-manager-ownwell-austin-80m89e6yrvp1'
type: 'job'
last_seen: '2026-10-19'
---

# Product Manager at Ownwell

- **Company:** Ownwell
- **Location:** Austin, TX
- **Posted:** 2025-03-31
- **Last confirmed live:** 2026-10-19
- **Apply:** https://job-boards.greenhouse.io/ownwell/jobs/4555493006

## Job description

Company Background:

Ownwell has developed a leading end-to-end property tax solution that is purpose-built for SFR and CRE investors, operators, and property managers. We have brought Data Science and Machine Learning to a space that is ripe for disruption. We combine a best-in-class technology stack with local market expertise to reduce expenses, increase Net Operating Income, and drive operational efficiency for both our institutional clients and individual homeowners. Ownwell’s solution ensures you have the necessary tools, resources, and information to confidently manage your property taxes.

Ownwell has been recognized both in Austin and Nationally, as a top workplace by the likes of Fortune, BuiltIn, Inc, and Best Places To Work. We are well-funded and venture-backed by some of the best investors in the world such as First Round Capital and Bessemer Venture Partners. Our customer base has grown by more than 300% year-over-year with exceptional feedback demonstrating clear product market fit. We are looking for driven and passionate team members who thrive in a collaborative, positive culture where we all win together. If this sounds like the place for you, come help us change the way everyday homeowners manage their real estate across the country.

Our Culture

People are our superpower! Centered in everything we do is a true sense of team. We listen and we learn from each other. We are on this rocketship together and embrace a fast-paced, truly collaborative environment. We are here to win as a team and as a company.

We’ve brought together General Appraisers, Certified Public Accountants, Property Tax Consultants, Data Scientists, PhDs, best-in-class customer support representatives, and more to deliver top results for our customers.

Our core values are our guiding principles in everything we do

- Customer Obsession
- Take Ownership
- Do The Right Thing
- Go Far Together
- Accelerate Innovation

The Role: As a Product Manager, AI handles the production work a junior PM used to spend their days on, so your job from day one is the hard part: understanding customers, designing experiments, and developing judgment. You own metrics and numbers, driving to target and helping other stakeholders drive to their targets. You work daily with GM PMs, Senior PMs, engineers, and operations, and you continue to focus on delivering the best Ownwell experiences to customers and stakeholders.

What You’ll Do:

- Own assigned metrics outright - for example, exemption flow completion rate, collections rate, unsubscribes, onboarding activations. Diagnose it, experiment on it, and report it weekly.
- Own the customer feedback loop for your area - five or more customer conversations or Care-ticket deep dives per week, synthesized in writing for the team.
- Run experiments end to end - hypothesis, spec, instrumentation plan, launch behind a flag, readout, and the next decision.
- Learn the operations - sit with ops, property tax consultants, and Care to understand how the service is actually delivered and problems we need to fix before proposing how software should change it.
- Communicate cross-functionally - surface issues early, ask thoughtful questions, and escalate ambiguity fast; at this level, escalating is a strength. Your weekly update follows the standard four-line format: metric, progress, blocker, decision needed.
- Use AI daily as your production staff - specs, data pulls, analysis, surveys, and dashboards- under the accountability rule: no raw paste, verify everything, and be able to defend every line without the tool in the room. Anything customer-facing goes through the brand and polish steps.

Requirements:

- 1-3 years of experience in a product, operations, analytics, or startup role; founders and ex-operations people welcome.
- Excellent communication skills, especially when engaging directly with customers.
- Evidence of an AI-native working style: show us something real you produced with AI leverage and how you verified it.
- Strong problem-solving skills and attention to detail.

Nice to Have:

- Eagerness to learn from senior team members and contribute meaningfully from day one.
- A collaborative mindset with the ability to work across teams and disciplines.
- Comfortable in fast-moving environments with shifting priorities.
- Passion for delivering great customer experiences and driving impact.
- A bias to figure it out yourself before asking, paired with the judgment to escalate what genuinely needs it.

Ownwell offerings

- Entrepreneurial culture. Own your career; we are here to support you in the journey.
- Access to First Round Network to build your community outside of Ownwell.
- Flexible PTO. We believe in giving you the flexibility to own your time off. In addition to flexible time off, you will get 11 company holidays. We offer the last week of the year to recharge and reset.
- Competitive health benefits. We care for you and your family's health, as reflected in our benefits coverage.
- Learning support through a $1,000 stipend per year to enable investing in your individual learning needs.
- Supporting parental journey. We offer up to 16 weeks of fully paid parental and bonding leave to support your journey as a new parent.
- As applicable complimentary real estate and tax consulting licensing and renewal

Ownwell's vision is to democratize access to real estate expertise. When we say we want to provide access, we mean providing access to everyone. To do that well, we need a team that's broadly representative. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Ownwell is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other status.

## About Ownwell

## Company Overview
- **One-liner**: Ownwell uses technology and local expertise to automatically identify property owners overpaying on real estate taxes and manage the entire appeals and exemptions process.
- **Entity Type**: Private (Series B)
- **Headquarters**: Austin, Texas, United States
- **Founded**: 2020
- **Founders**: Colton Pace (CEO)

## Core Business
- **Primary industry/industries**: Property tax reduction / Real estate technology (PropTech)
- **Target customers**: B2C and B2B – homeowners, commercial property owners, and real estate investors in the United States
- **Mission or purpose statement**: “To make the costs of real estate ownership more clear and equitable.”

## Products & Services
- **Property Tax Appeal & Protest**: End-to-end management of tax assessment appeals, protests, and corrections to lower property tax bills. Success rate claimed at 88%, with average annual savings of $774.
- **Tax Monitoring Program**: Automated ongoing monitoring of property taxes; Ownwell automatically takes action if overpayment is detected.
- **Exemption Discovery & Acquisition**: Helps property owners find and apply for relevant tax exemptions (e.g., homestead, senior, veteran).
- **Tax Bill Projections & Insights**: Provides future tax bill forecasts and property value trends through a personalized property portal.
- **Additional Services**: Home insurance optimization, utility expense trimming (e.g., internet), and other real estate cost-saving tools.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding raised – **$55.75M** (latest round: $30M Series B, raised approximately early 2026 based on search date)
- **Notable Investors/Partners**: PROOF, Long Journey Ventures, Left Lane, First Round Capital, Wonder Ventures, and 14 other investors
- **Growth Signals**: Expanding to new states (hiring property tax consultants in Colorado, Texas, nationally); launched several new products in 2023 (exemptions, tax projections); 3,000+ Google reviews with 4.7 rating; opening an engineering hub in Gurugram, India.

## Competitive Advantages
- **Tech-enabled scale**: Proprietary software automates the detection of overpayments and manages the complex, localized tax protest process, allowing a high success rate (88%) at scale.
- **Regulatory expertise**: Deep knowledge of county-specific tax codes and appeal deadlines across hundreds of jurisdictions.
- **End-to-end customer experience**: Single platform that handles everything from tax monitoring to insurance savings, with a “set it and forget it” model for homeowners.

## Strategic Focus
- **Product expansion**: Continuing to add new cost-reduction services (insurance, utilities, mortgage-related services) to create a comprehensive real estate expense platform.
- **Geographic growth**: Scaling tax consultant teams into new states (e.g., Colorado, Texas) and building a remote national team.
- **Engineering investment**: Establishing an engineering office in Gurugram, India to accelerate product development.

## Why Work Here
- **Culture**: Entrepreneurial, high-performance environment with values like “Take Ownership,” “Customer Obsession,” and “Do the Right Thing.” Emphasis on collaboration, transparency, and continuous development.
- **Flexibility**: Flexible PTO, 11 company holidays + last week of year off; remote roles available for some positions (e.g., National Commercial Property Tax Consultant). HQ in downtown Austin, TX.
- **Benefits**: Comprehensive health (Aetna/PPO/HSA/Kaiser), dental/vision (Guardian), up to 16 weeks fully paid parental leave, wellness stipend (monthly), learning stipend ($1,000/year), mental health resources (Spring Health), Health/Flexible Savings Accounts, short-term disability, voluntary life insurance.
- **Growth**: Rapidly growing Series B company with new product launches and expanding team globally (Austin + Gurugram). Employees report high autonomy and ownership.

## Sources
1. [ownwell.com - Careers page with perks, benefits, team](https://www.ownwell.com/careers)
2. [ownwell.com - Homepage with savings stats](https://www.ownwell.com/)
3. [job-boards.greenhouse.io/ownwell - Open positions](https://job-boards.greenhouse.io/ownwell)
4. [ownwell.com - About page with mission and team](https://www.ownwell.com/about)
5. [cbinsights.com - Funding, financials, overview](https://www.cbinsights.com/company/ownwell)

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- [Commercial Property Tax Consultant- National Team](https://feeny.ai/job/commercial-property-tax-consultant-national-team-ownwell-united-states-7drngksczwwn) — United States
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