---
title: 'Product Manager at Panoptyc'
canonical: 'https://feeny.ai/job/product-manager-panoptyc-brazil-zg1pnsmqw1t8'
type: 'job'
last_seen: '2026-10-27'
---

# Product Manager at Panoptyc

- **Company:** Panoptyc
- **Location:** Brazil
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-26
- **Last confirmed live:** 2026-10-27
- **Apply:** https://jobs.ashbyhq.com/panoptyc/0f4aff83-44a2-43ed-872f-8d552ba4a450

## Job description

Product Manager - Retail Loss Prevention Location: Remote

## About the Role

We're seeking a customer-obsessed Product Manager to drive a new go to market opportunity in retail. You'll transform customer requirements and insights into actionable plans with our LP, Growth and Product teams.

## Key Responsibilities

- Deliver and coordinate the operations capacity to convert pilots, expand customers, and drive revenue from zero to one. Manage AI, software development and human in the loop to provide our product and service to customer delight.
- Customer Obsession: Conduct customer research, client calls, and interviews to uncover operational pain points, transform insights into product requirements, and launch new pilot programs with retail partners to validate solutions in real-world environments
- Pilot Execution: Coordinating teams to accomplish installations, data integrations, and pilot operations.
- Stakeholder Management: Master stakeholder relationships across retail operations, loss prevention, store management, and corporate leadership while aligning business and technology teams
- Partnering with technology teams: You’ll write speclets, PRDs, personas and collaborate with Product Owners and their teams who deliver new features in 2-week sprints
- Product Strategy: Define product vision and roadmap, create and refine customer personas, identify market opportunities
- Team Leadership: Lead and create momentum with our Sales, Operations, Success, Support, Product teams to ensure smooth rollouts and operations
- P&L accountability: Create and maintain profit and loss reports for our services and lead the team to deliver features to market with a path to increasingly strong margins.

Required Qualifications

- 3+ years Product Management or Product Development experience (1+ years B2B/enterprise)
- Entrepreneurial with a hustler mindset
- Proven track record launching and scaling successful products
- Experience leading Product Designers and partnering with engineering
- Strong agile/scrum and sprint-based delivery experience
- Excellent stakeholder management across organizational levels
- Exceptional communication skills with ability to influence without authority
- Technical acumen to discuss concepts with engineering teams
- Demonstrated customer obsession and analytical skills
- Project management experience

## Nice to Have

- 3+ years experience designing and refining workflows for human backoffice teams
- Retail industry experience, particularly operations or store management in grocery or classic retail
- Background with Loss Prevention teams and retail security
- Knowledge of retail systems (POS, inventory management)
- Experience with video analytics or AI-powered retail solutions
- Proficient using AI tools for visualizing ideas, prototyping and refining product specifications
- Experience with Computer Vision based solutions
- Operations management experience

## What We're Looking For

- Genuinely curious about retail operations and stopping shrink
- Thrives in ambiguity and creates structure from chaos
- Context-switches between strategy and detailed execution
- A force of nature that bring clarity and contagious energy and enthusiasm
- The face of the product that customers will intuitively trust
- Views obstacles as problem-solving opportunities

## About Panoptyc

## Company Overview
- **One-liner**: Panoptyc provides an AI-powered surveillance platform that helps grocers, retailers, and micro market operators detect and prevent theft in real time.
- **Entity Type**: Private (Series stage not publicly disclosed)
- **Headquarters**: Birmingham, Michigan, USA
- **Founded**: 2019
- **Founders**: Mac Bolak

## Core Business
- Primary industry/industries: Retail loss prevention, AI security, Computer Vision
- Target customers: B2B — grocers, convenience stores, micro market operators, dining facilities, and major retailers
- Mission or purpose statement: "Protect what matters" — using AI to eliminate retail shrink

## Products & Services
- **Panoptyc AI Platform**: A computer vision and machine learning system that detects suspicious behavior at self-checkout, cashier lanes, and back-of-house areas. It provides real-time alerts and video evidence, catching over 400,000 thefts per year. The platform anonymizes individuals for privacy while focusing on behavioral anomalies.
- **Free Shrink Audit**: A consultative service where Panoptyc’s loss prevention experts analyze a retailer’s current shrinkage data to identify the source of losses and recommend tailored solutions.
- **Custom ROI Calculator**: A tool provided during the sales process to help potential customers estimate savings based on their specific store profile.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Protects over 20,000 retail locations across the United States; catches over 400,000 retail thefts per year.
- **Notable Investors/Partners**: Not publicly disclosed; founder Mac Bolak was initially approached by an investor who saw parallels between his sports AI technology and retail theft detection.
- **Growth Signals**: The company reports an average 30% shrink reduction within 6 months for its customers. It has expanded from back-of-house (employee break rooms, cafeterias) to front-of-house (self-checkout, shoplifting prevention). Its stated goal is to scale to protect 1 million retail locations worldwide.

## Competitive Advantages
- **Proven AI Moat**: Panoptyc’s technology originated from action-detection algorithms originally built for analyzing basketball games — a unique foundation that translates directly to detecting theft events (e.g., under-ringing, walkouts, cancellations).
- **Privacy by Design**: The system uses advanced anonymization techniques to protect individual privacy while still catching theft, an important differentiator in employee-monitoring contexts.
- **Deep Integration**: Seamlessly works with existing point-of-sale systems and camera infrastructure, lowering the barrier to adoption.
- **Real-Time & Post-Incident Capabilities**: Evolved from after-the-fact review to real-time theft detection, allowing instant prevention rather than just documentation.

## Strategic Focus
- **Real-Time Theft Detection**: Moving from post-incident analysis to instant prevention across the entire retail environment.
- **Front-of-House Expansion**: Extending from back-of-house (employee areas) to self-checkout, shoplifting, and overall customer-facing theft prevention.
- **Scale to 1 Million Locations**: Ambitious global expansion plan, driven by strategic partnerships and continuous AI innovation.
- **Retail Security Shield**: Creating a comprehensive solution that covers the full retail environment — from employee break rooms to customer-facing areas.

## Why Work Here
- **Mission-Driven Impact**: Employees work on technology that directly reduces retail theft and helps businesses recover millions in losses.
- **Culture of Ownership**: The team values urgency, accountability, and practical, scalable solutions — described as "moving quickly and taking ownership."
- **Remote-Friendly**: While the HQ is in Birmingham, Michigan, the company supports remote work across the United States, with some roles listed as fully remote (e.g., Lead Embedded Systems Engineer, Business Development Representative).
- **Growth Trajectory**: With 20,000+ locations protected and a target of 1 million, the company is in a high-growth phase, offering career acceleration opportunities.
- **Real-World AI Application**: Engineers and product people get to work on cutting-edge computer vision and machine learning challenges with a clear, measurable impact on the physical world.

## Sources
1. [panoptyc.com](https://panoptyc.com/about-us/)
2. [panoptyc.com](https://panoptyc.com/)
3. [panoptyc.com](https://panoptyc.com/careers/)
4. [builtin.com](https://builtin.com/company/panoptyc)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/panoptyc)

## Other roles at Panoptyc

- [Recruiter](https://feeny.ai/job/recruiter-panoptyc-brazil-chjsfp8fnfzb) — Brazil
- [Independent Field Sales Consultant](https://feeny.ai/job/independent-field-sales-consultant-panoptyc-united-states-cr4jyc1tkzcy) — United States
- [Associate Theft Investigator](https://feeny.ai/job/associate-theft-investigator-panoptyc-india-vfk2mv3b9znr) — India
- [Associate Theft Investigator](https://feeny.ai/job/associate-theft-investigator-panoptyc-philippines-tm1t1jt6tpha) — Philippines
- [Product Manager](https://feeny.ai/job/product-manager-applovin-palo-alto-jzmyyqpmmzpr) — Palo Alto, CA
- [Product Manager](https://feeny.ai/job/product-manager-olly-olly-mexico-pb2ksjhc905q) — Mexico
- [Product Manager](https://feeny.ai/job/product-manager-fabric-new-york-r8hjs48hbyxk) — New York, NY
- [Product Manager](https://feeny.ai/job/product-manager-spotdraft-bengaluru-63hvw5wvkd4w) — Bengaluru, India
- [Product Manager](https://feeny.ai/job/product-manager-reality-defender-new-york-ccm9mnd1yraz) — New York, NY
- [Product Manager](https://feeny.ai/job/product-manager-distro-multiple-locations-6h1zz1vm7706) — Multiple Locations