--- title: 'Product Manager at PlayStation Global' canonical: 'https://feeny.ai/job/product-manager-playstation-global-canada-waterloo-sfc1tepc5jsw' type: 'job' last_seen: '2026-10-17' --- # Product Manager at PlayStation Global - **Company:** PlayStation Global - **Location:** Canada Waterloo, Canada - **Compensation:** $124k–$174k - **Posted:** 2026-08-19 - **Last confirmed live:** 2026-10-17 - **Apply:** https://job-boards.greenhouse.io/sonyinteractiveentertainmentglobal/jobs/6147053004 ## Job description Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Product Manager Waterloo, ON Build what’s next for players. We’re a startup inside Sony PlayStation: fast-moving, experimental, and highly ambitious, while backed by the scale, resources, and trust of Sony Interactive Entertainment. We’re building new mobile and web experiences that help gamers connect, discover, and play together in better ways. This is a rare opportunity to build at startup speed and drive meaningful impact inside one of the world’s most recognized gaming companies. We are seeking a hands-on Product Manager to own product discovery, strategy, prioritization, and execution for new mobile and web experiences. In this role, you will identify new product opportunities, speak directly with users, analyze product behaviour, define new features and initiatives, and manage the product opportunity pipeline from early exploration through launch and iteration. You will work closely with Design, Engineering, and Marketing to turn ambiguous ideas into clear product direction. You will represent the voice of the user, establish what success looks like, and help the team decide what to build, why it matters, and how we will know whether it worked. ## Responsibilities - Define and evolve the product vision, strategy, roadmap, and opportunity pipeline for new mobile and web experiences. - Identify and validate new product opportunities through user interviews, surveys, behavioural data, market research, competitive analysis, and rapid experimentation. - Develop a deep understanding of user needs, motivations, behaviours, and pain points, and represent the voice of the user throughout product development. - Translate user insights, business opportunities, and technical possibilities into clear product initiatives, feature concepts, product briefs, requirements, and success criteria. - Evaluate and prioritize opportunities based on user value, strategic alignment, expected impact, confidence, development effort, technical risk, and speed to learning. - Own product planning and the development pipeline, including roadmap prioritization, task creation, sprint planning, progress tracking, and maintaining alignment across the team. - Partner closely with Design and Engineering to take products and features from early concept through prototyping, development, launch, measurement, and continuous improvement, balancing short-term learning with long-term product quality. - Define product goals, key performance indicators, measurement frameworks, and analytics requirements before features are launched. - Live directly in the data to analyze acquisition, onboarding, activation, engagement, retention, conversion, and other key user behaviours. - Develop hypotheses and lead structured experiments, including prototypes, concept tests, usability studies, A/B tests, and staged product releases. - Use quantitative and qualitative insights to evaluate product performance, identify opportunities, and recommend whether to iterate, scale, reposition, or stop an initiative. - Partner with Growth Marketing to connect audience insights, acquisition performance, onboarding, engagement, and retention into a cohesive product-growth strategy. - Lead cross-functional product discussions, resolve trade-offs, identify dependencies and risks, and maintain alignment across internal and external stakeholders. - Communicate product strategy, priorities, decisions, progress, results, and recommendations clearly to engineers, design, marketing and leadership. - Establish scalable product-development practices, including discovery methods, opportunity assessment, prioritization frameworks, planning rhythms, decision records, and post-launch reviews. ## Requirements - 5+ years of product management experience, including significant ownership of consumer-facing mobile, web, social, gaming, marketplace, or other digital product experiences. - Bachelor's Degree or equivalent practical experience. - Proven track record of taking new products, features, or major initiatives from early discovery and validation through launch and iteration. - Strong product-discovery skills, including experience planning and conducting user interviews, synthesizing qualitative research, testing concepts, and identifying unmet customer needs. - Strong analytical and quantitative skills, with hands-on experience using product analytics and business-intelligence tools to analyze funnels, cohorts, engagement, retention, and product performance. - Ability to work directly with data using SQL or an equivalent analytical workflow, with enough fluency to independently investigate questions and validate hypotheses. - Experience defining product goals, KPIs, instrumentation requirements, experiment plans, and success criteria. - Demonstrated ability to translate ambiguous opportunities into clear product strategies, roadmaps, requirements, and actionable plans. - Strong prioritization and decision-making skills, including the ability to evaluate trade-offs between user value, business impact, speed, technical complexity, and long-term maintainability. - Experience working closely with designers and engineers to deliver high-quality products in an iterative development environment. - Strong understanding of modern consumer product development, including user-centred design, experimentation, agile delivery, and metrics-informed iteration. - Strong written, verbal, facilitation, and presentation skills, with the ability to communicate complex product decisions clearly to technical and non-technical audiences. - Ability to operate independently, create structure, and maintain momentum in an ambiguous, technically complex, and fast-moving zero-to-one environment. - Strong user and customer focus, with the judgement to balance experimentation and speed with trust, privacy, usability, accessibility, and long-term product quality. Bonus - Experience building social, community, communications, or network-driven consumer products. - Experience in gaming, mobile games, entertainment, or another highly engaged digital consumer category. - Deep knowledge of player behaviours, gaming culture, online communities, and industry trends. - Experience as a founding, first, or sole product manager on an early-stage product team. - Experience with real-time or social product capabilities such as messaging, presence, notifications, activity feeds, groups, identity, discovery, or recommendations. - Experience developing product-led growth loops involving invitations, referrals, sharing, re-engagement, community participation, or network effects. - Advanced experience with SQL, experimentation platforms, data visualization, statistical analysis, or product analytics tools. - Experience building scalable and localized consumer experiences for diverse international markets. - Experience working on trust and safety, privacy, moderation, parental controls, or other sensitive consumer-platform considerations. - Experience launching a new consumer product through private testing, beta, soft launch, and broader market release. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. The estimated Ontario base pay range for this role is listed below. $124,100—$174,100 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our [Candidate Privacy Notice](https://www.playstation.com/legal/careers-privacy-notice/) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. ## About PlayStation Global ## Company Overview - **One-liner**: Sony Interactive Entertainment (SIE) is the global leader in interactive entertainment behind the PlayStation brand, delivering generation-defining hardware, pioneering network services, and award-winning games. - **Entity Type**: Private (wholly owned subsidiary of Sony Group Corporation) - **Headquarters**: San Mateo, California, USA (with global functions in London, United Kingdom, and Tokyo, Japan) - **Founded**: 1994 (with the launch of the original PlayStation in Japan) - **Founders**: Not publicly available as a single founder; the PlayStation brand was created by Sony Corporation ## Core Business - **Primary industry**: Gaming & Interactive Entertainment - **Target customers**: B2C (gamers and consumers worldwide), B2B (game developers, publishers, and partners) - **Mission or purpose statement**: "To be the best place to play" – pushing the boundaries of play and inspiring remarkable experiences for players everywhere. ## Products & Services - **PlayStation 5 (PS5)**: Flagship home video game console, including PS5 Pro model, with cutting-edge hardware and immersive gaming experiences. - **PlayStation Network (PSN)**: Online service platform enabling multiplayer, digital storefront, and social features. - **PlayStation Plus**: Subscription service offering online multiplayer, monthly games, and cloud storage. - **PlayStation VR2**: Next-generation virtual reality headset for PS5. - **PlayStation Studios**: A collective of first-party game development studios producing iconic franchises (The Last of Us, God of War, Horizon, Spider-Man, etc.). - **PlayStation Accessories**: Controllers (DualSense), headsets, and other peripherals. - **PlayStation Store**: Digital marketplace for games, add-ons, and media. - **PlayStation 5 Console & Games**: Hardware and software sold globally. ## Market Standing - **Valuation/Market Cap**: Not publicly available (wholly owned subsidiary of Sony Group Corporation) - **Key Metric**: PS5 generation has generated more than **$136 billion in sales** and **$13 billion in operating income** as of March 31, 2026. PlayStation 5 sold-in over **93 million units** worldwide. **125 million monthly active users** (as of March 31, 2026). **Over 1.64 billion software units** sold across PS4 and PS5. **51 billion hours** of annual gameplay (as of March 31, 2025). - **Notable Investors/Partners**: Sony Group Corporation (parent company); extensive network of third-party publishers, developers, and platform partners. - **Growth Signals**: Record-high engagement levels; continued expansion of first-party studios; successful launch of PS5 Pro; increasing digital and subscription revenue; strong global brand recognition. ## Competitive Advantages - **Integrated Ecosystem**: End-to-end control over hardware, software, network services, and first-party content creation. - **Iconic IP Portfolio**: Beloved franchises (The Last of Us, God of War, Horizon, Gran Turismo, etc.) that drive platform loyalty. - **Global Brand Power**: PlayStation is one of the most recognized entertainment brands worldwide. - **Scale & Reach**: 125 million MAU, 93 million PS5 consoles sold, and a massive library of software. - **Innovation Track Record**: Consistently pushing boundaries in graphics, haptics, VR, and online services. ## Strategic Focus - Continuing to grow the PlayStation 5 install base and expand into new hardware (PS5 Pro, PS VR2). - Strengthening first-party game development and acquiring/expanding studios. - Growing network services and subscription revenue through PlayStation Plus. - Leveraging IP across other media (film, TV, merchandise) via Sony Pictures. - Enhancing cloud gaming and streaming capabilities. - Fostering an inclusive, diverse, and innovative workplace culture. ## Why Work Here - **Culture**: Celebrated for being "trailblazers, passionate, one" – a united, diverse, and innovative global team. Recognized as a 2025 & 2026 Company Leader in LGBTQ+ Workplace Inclusion (Human Rights Campaign Corporate Equality Index 100). - **Flexible Work**: "Flex Modes" blend in-person collaboration and remote flexibility, allowing teams to connect when it counts and work from anywhere. - **Benefits & Perks**: Comprehensive benefits package including learning & development tailored paths, well-being initiatives, and top-tier amenities. - **Engineering & Tech**: Opportunities across software engineering, game development, network services, cybersecurity, data analytics, and more. - **Global Presence**: Offices in San Mateo (HQ), London, Tokyo, and additional studios worldwide. - **Internship Program**: "Internships that Inspire" for students and early-career talent. ## Sources 1. [playstation.com](https://www.playstation.com/en-us/corporate/about-us/) – About Us, facts, and leadership 2. [sonyinteractive.com](https://sonyinteractive.com/en/our-company/) – Company overview, values, fast facts 3. [careers.playstation.com](https://careers.playstation.com/) – Careers page with culture, benefits, and hiring process 4. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/sonyinteractiveentertainmentglobal) – Current job listings (e.g., Corporate Development, Business Analyst) ## Other roles at PlayStation Global - [Manager, Software Engineering](https://feeny.ai/job/manager-software-engineering-playstation-global-united-states-san-mateo-xqy0ehr12d4f) — United States San Mateo, CA - [Engineering Manager – Enterprise Data Engineering](https://feeny.ai/job/engineering-manager-enterprise-data-engineering-playstation-global-dublin-k10qr6a8h4yb) — Dublin, Ireland - [Senior People Technology Solutions Lead](https://feeny.ai/job/senior-people-technology-solutions-lead-playstation-global-united-states-san-mejd1h28hkzh) — United States San Diego, CA - [ServiceNow Developer (Contractor)](https://feeny.ai/job/servicenow-developer-contractor-playstation-global-united-states-san-diego-bktmtt0nwpzr) — United States San Diego, CA - [Staff Software Engineer – Data](https://feeny.ai/job/staff-software-engineer-data-playstation-global-united-states-r2sb6hzxn0b7) — United States - [Sr. IT SOX Governance Lead](https://feeny.ai/job/sr-it-sox-governance-lead-playstation-global-united-states-san-diego-a7xebxejz4dx) — United States San Diego, CA - [Localization Audio Specialist – Spanish Commentary](https://feeny.ai/job/localization-audio-specialist-spanish-commentary-playstation-global-united-4be86tr1tg3n) — United States San Diego, CA - [Senior Corporate Counsel, Global Regulatory & Litigation](https://feeny.ai/job/senior-corporate-counsel-global-regulatory-litigation-playstation-global-united-k6pbwar0h08m) — United States San Mateo, CA - [Senior Partnerships Brand Manager](https://feeny.ai/job/senior-partnerships-brand-manager-playstation-global-united-states-san-mateo-mjfbsw1sq76s) — United States San Mateo, CA - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-playstation-global-dublin-6wd9bqhs1gcm) — Dublin, Ireland