--- title: 'Product Manager at Sustainment' canonical: 'https://feeny.ai/job/product-manager-sustainment-austin-texas-zbmf2p87jqds' type: 'job' last_seen: '2026-09-06' --- # Product Manager at Sustainment - **Company:** Sustainment - **Location:** Austin Texas, United States - **Posted:** 2026-07-09 - **Last confirmed live:** 2026-09-06 - **Apply:** https://job-boards.greenhouse.io/sustainment/jobs/4696051006 ## Job description Company Overview: Sustainment is an AI-native software platform that helps US-based manufacturers easily find and work with the critical suppliers they need to build and manage their supply chains. Our vision is to reimagine American manufacturing as a hyperconnected, secure, and resilient ecosystem of local and regional suppliers who can more easily connect, interact, and do business with the industry and government customers that rely on them. We are a dual-use technology platform that supports both DoD and commercial customers in pursuit of our vision. Job Overview: We’re looking for a smart, collaborative, and execution-oriented Product Manager or Senior Product Manager to join our growing team. If you thrive in fast-paced environments, care deeply about customers, and enjoy turning ambiguity into impactful products, we’d love to talk. In this role, you will own the product lifecycle end-to-end—from user research and strategy through delivery, launch, and iteration. You’ll work closely with Engineering, Design, and cross-functional partners to build and scale products that deliver real value to our customers. Depending on experience, you will either own a scoped product area or lead a broader product domain or customer segment (e.g., federal and defense customers), helping shape both product strategy and execution. Responsibilities: - Own the product lifecycle end-to-end: discovery, requirements, development, launch, and iteration - Define and execute the product roadmap, aligned with company goals, customer needs, and technical constraints - Serve as the Product Leader for engineering teams: - Own and manage the product backlog - Write clear, actionable user stories and acceptance criteria - Prioritize work based on customer value, business impact, and technical considerations - Participate in and help guide Agile ceremonies (sprint planning, standups, reviews, retrospectives) - Partner closely with Engineering, UX, Data, Customer Success, Sales, and Marketing to deliver high-quality product experiences - Gather and synthesize customer and market insights through direct engagement with customers and internal stakeholders - Drive cross-functional alignment and communicate product direction effectively across all levels of the organization - Lead product and feature launches, including rollout planning, enablement, and post-launch analysis - Use data to inform decisions, measure success, and continuously improve the product - Evaluate market opportunities and competitive landscape to inform product strategy For Senior Product Managers: - Own a product domain or customer segment (e.g., federal/defense), including strategy, roadmap, and outcomes - Partner with leadership on long-term product strategy and go-to-market alignment - Navigate complex environments such as regulated industries, government customers, or multi-stakeholder ecosystems Qualifications: - Bachelor’s degree or equivalent experience - Product Management experience: - Product Manager: 2–4 years - Senior Product Manager: 5+ years with demonstrated ownership of product areas or domains - Experience working in a venture-backed or high-growth startup environment - Hands-on experience in Agile/Scrum environments - Proven ability to manage and prioritize a product backlog and translate business needs into clear product requirements - Strong analytical and data-driven decision-making skills - Excellent communication skills (verbal, written, and visual), with the ability to engage both technical and non-technical audiences - Ability to self-manage, operate with autonomy, and thrive in ambiguity - Detail-oriented with a strong strategic mindset—comfortable moving between big-picture thinking and execution - Passion for building products that deliver meaningful customer and user value Nice to Have: - Experience in eCommerce, supply chain, or logistics - Experience working with or selling into federal or defense customers - Familiarity with regulated or compliance-heavy environments Sustainment offers a competitive benefits package for full time employees including medical, dental, vision, paid time off, company holidays, and 401K matching. Sustainment is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Sustainment participates in[E-Verify.](https://www.e-verify.gov/) ## About Sustainment ## Company Overview - **One-liner**: Sustainment builds AI-driven software to modernize sourcing, procurement, and supplier management for U.S. commercial and defense manufacturing supply chains. - **Entity Type**: Private (Series A, Public Benefit Corporation & Certified B Corp) - **Headquarters**: Austin, Texas, United States - **Founded**: 2020 - **Founders**: Bret Boyd (CEO & Co-Founder) ## Core Business - **Primary Industry**: Software Development / Supply Chain Technology for Manufacturing - **Target Customers**: B2B, serving Original Equipment Manufacturers (OEMs), Contract Manufacturers, Federal & Defense procurement teams (DoD, DLA), and state/local government organizations. - **Mission**: To strengthen American manufacturing by making it easier for manufacturers to work together, compete effectively, and build resilient supply chains. ## Products & Services - **Sustainment SRM (Supplier Relationship Management)**: A dual-use technology platform that helps commercial and DoD teams streamline sourcing, procurement, and supplier management. It organizes key data, automates workflows (e.g., RFx), and provides real-time visibility into supplier performance. The product is a SaaS platform designed for both industry and defense. ## Market Standing - **Valuation/Market Cap**: Not publicly available. - **Total Funding**: **$14.2M** across 3 rounds. - Seed Round (Nov 2020): $2.2M led by Blackhorn Ventures. - Series A (Aug 2022): $12.0M led by Unless. - **Key Metric**: The Sustainment community has grown to **50K+ manufacturers** (as of 2025). The company employs **31 people** (+18.3% YoY growth). - **Notable Investors/Partners**: Blackhorn Ventures, Unless. Key partners include the U.S. Department of Defense (DoD), the Defense Logistics Agency (DLA), and 50+ federal, state, and local organizations. - **Growth Signals**: Awarded the first logistics SBIR Phase III contract by the US Air Force; first DoD innovation contract in 2020; first state adoption to power its manufacturing network in 2022; community grew from 30K to 50K manufacturers between 2024 and 2025. ## Competitive Advantages - **Dual-Use Focus**: Purpose-built for both commercial manufacturing and defense supply chains, a niche with high barriers to entry and deep regulatory complexity. - **Public Benefit Corporation & B Corp**: Their legal structure and certification signal a strong commitment to a social mission (strengthening U.S. manufacturing) beyond profit, which aligns with government and customer values. - **Deep Government Integration**: Early and sustained contracts with the DoD and DLA provide a strong moat and recurring revenue from hard-to-replace government relationships. - **AI-Driven Workflows**: Leverages AI to automate sourcing and procurement, augmenting the work of human supply chain professionals rather than replacing them. ## Strategic Focus - Expanding the Defense Industrial Base (DIB) by automating workflows and increasing throughput for suppliers. - Growing the network of registered manufacturers (targeting 10x U.S. manufacturing output). - Deepening partnerships with federal, state, and local government entities to drive adoption. - Continuing to develop data science and AI capabilities to solve "toughest sourcing and procurement headaches." ## Why Work Here - **Mission-Driven Culture**: As a Public Benefit Corporation, the company is legally obligated to prioritize its mission of improving U.S. manufacturing, offering purpose-driven work. - **Company Values**: Emphasizes "Trust is our operating system," "Courage to risk going first," "Service is our success metric," "Integrity at all costs," and "Humility in our approach." - **Agile Working Environment**: The company promotes an agile working environment, though specific remote/hybrid policy details were not explicit on the careers page. - **Benefits & Perks**: Includes 401K match, Flexible PTO, Healthcare/Dental/Vision, and a referral bonus. - **Engineering Culture**: The VP of Technology (Zachary Tschirhart) has a strong background in HPC and AI, and the company is actively hiring for Back-end Software Engineers, suggesting a focus on building robust, scalable technology. - **Growth Trajectory**: With 18.3% headcount growth year-over-year and a rapidly expanding community of manufacturers, the company is in a growth phase, offering opportunities for impact. ## Sources 1. [sustainment.com](https://www.sustainment.com/) 2. [sustainment.com/company](https://www.sustainment.com/company) 3. [sustainment.com/company/careers](https://www.sustainment.com/company/careers) 4. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/sustainment) 5. 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