---
title: 'Product Manager at Tarro'
canonical: 'https://feeny.ai/job/product-manager-tarro-san-mateo-ww0a9yk8w86m'
type: 'job'
last_seen: '2026-11-06'
---

# Product Manager at Tarro

- **Company:** Tarro
- **Location:** San Mateo, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-01-15
- **Last confirmed live:** 2026-11-06
- **Apply:** https://jobs.ashbyhq.com/tarro/b836443e-3b00-422f-86d5-fc6348d11a91

## Job description

## About Tarro

Our vision Tarro is building the future of restaurant infrastructure. The U.S. restaurant industry is a trillion-dollar market, but it remains relatively underserved by technology. Running a restaurant comes with a never-ending list of operational work, and many owners spend most of their day on what they have to do rather than what they want to do. We envision a future where they can delegate that work to Tarro and focus on what they love doing. Restaurant owners want more orders, better margins, and fewer operational headaches. Giving them software is only part of the answer. Our ecosystem brings phone ordering, online ordering, delivery, point of sale, payments, and marketing into one vertically integrated operation. We combine software, AI, and human operations so independent restaurants can hand that work to us end to end. Using Tarro should feel like having experienced operators, engineers, and marketers working for your restaurant. Our job is to turn that expertise into services owners can rely on, without having to build those teams themselves.

Our traction Thousands of restaurants have entrusted Tarro with their success. Since 2020, we’ve processed close to $3 billion in restaurant orders, helped those restaurants serve more than 20 million consumers, and taken an estimated 3 million hours of work off their teams’ hands. And we’re still early in our journey.

## Our team

We’re a lean team with top talent from OpenAI, Meta, Google, Tesla, Square, Stripe, Shopify, and Citadel. We’re scrappy builders who love to roll up our sleeves and get into the details of improving a restaurant’s operations. Many of us regularly work in restaurants to experience firsthand what our users deal with. We move quickly, keep process light, and expect high standards of craft. Our leaders stay hands-on, and our teams have the autonomy to make decisions and the responsibility to see them through. At Tarro, product judgment and technical execution belong together. You’ll be trusted to understand the restaurant’s problem, decide how to solve it, and carry the solution through to something people use every day. If you want to build products restaurant owners depend on, we’d love to work with you.

What we’re looking for: As we enter our next phase of growth, we’re looking for a Product Manager to own and scale new product verticals for Tarro. This role is ideal for someone excited to both optimize an existing product line and build something new from the ground up You’ll work closely with engineering, design, operations, and go-to-market partners to define strategy, ship fast, and drive measurable impact for small restaurant owners. We’re a fast-moving, high-ownership team that values autonomy, curiosity, and deep problem-solving. If you thrive in ambiguous environments, enjoy tackling complex, high-impact problems, and want to grow quickly in your career, this role is for you.

What you’ll accomplish:

- Own a product vertical in the overall ecosystem
- Balance data analysis with anecdotes to discover problems and originate solutions
- Deliver tangible impact on core business metrics
- Partner closely with engineering and design to ship high-quality features quickly
- Incorporate AI and emerging technologies to improve order accuracy, speed, and customer experience
- Engage directly with restaurant owners and operational teams to deeply understand their workflows, pain points, and success metrics

About you:

- BA/BS in STEM field or similar
- Minimum 3 years of product management experience
- Pace-setter with a strong bias for action and a desire to move fast and drive impact
- Deeply thoughtful about your products, backed by a mix of quantitative and qualitative insights
- Excited about owning business outcomes
- Passion for small business owners and helping them be successful
- Excellent written and verbal communication skills

Bonus points:

- Experience making decisions in high-ambiguity, low-data environments
- Experience building products from 0 to 1, and not only building the products themselves but the processes around them to ensure they’re utilized effectively

If you do not meet all the requirements listed above, which candidates rarely do, don't worry. We still encourage you to apply!

## About Tarro

## Company Overview
- **One-liner**: Tarro builds technology that combines AI and human support to help independent restaurants increase revenue, reduce costs, and simplify operations through phone ordering, delivery management, and customer engagement tools.
- **Entity Type**: Private (Series B, last raised at a $450M valuation in 2022)
- **Headquarters**: San Francisco, California, USA (with additional offices in Menlo Park, New York, and Kuala Lumpur, Malaysia)
- **Founded**: 2015
- **Founders**: Steve Y. Lin (CEO) and Dennis Y. Lin (President)

## Core Business
- **Primary industry**: Restaurant Technology / Food Service SaaS
- **Target customers**: Independent and small-to-medium restaurant owners (B2B, SMB-focused)
- **Mission statement**: “To build technology that makes restaurant life less of a grind, and to bridge the gap between the joy of food for consumers and the bottom line for restaurant operators.”

## Products & Services
- **Tarro Phone Ordering Platform**: An AI-powered voice platform that handles incoming phone orders with three-second wait times, 99.5% order accuracy, and 5-10% lower labor expenses. Replaces or supplements part-time phone staff.
- **Tarro Delivery Management**: A solution that allows restaurants to manage their own delivery operations in-house, saving customers $10 on average per order compared to third-party delivery apps, with no commission fees.
- **Customer Engagement & Marketing Tools**: Features like automated text messaging to drive repeat orders and dinnertime demand, helping restaurants grow sales without additional staffing.

## Market Standing
- **Valuation**: $450M (as of 2022, when the company raised its first institutional funding round)
- **Key Metric**: Annual Recurring Revenue (ARR) of $46 million, having grown nearly 4x over the past two years; serves over 3,000 restaurants
- **Notable Investors/Partners**: General Catalyst (Steve Lin previously worked there); the company has walked away from a $200M buyout offer in the past
- **Growth Signals**: Quadrupled customer base of mom-and-pop restaurants; 1,300 total employees; recognized as one of Built In’s 2024 Best Places to Work; growing headcount across engineering, product, sales, and operations

## Competitive Advantages
- **Hybrid AI + Human Model**: Combines automated voice AI with a human “safety net” for complex orders, achieving 99.5% accuracy — higher than pure AI competitors
- **Deep Founder-Market Fit**: Founders grew up working in their family’s take-out restaurant for 10+ years, giving them firsthand understanding of operator pain points
- **Proven ROI for Customers**: Clients report 5-20% revenue increases, thousands in labor cost savings, and over 80% reduction in missed deliveries and complaints
- **Bootstrapped to Scale**: Built the company without outside capital for years, fostering a culture of resourcefulness and discipline before raising institutional funding

## Strategic Focus
- **Scaling the Platform**: Continuing to grow the customer base beyond 3,000 restaurants, with a focus on independent operators
- **Product Expansion**: Enhancing AI capabilities to handle more complex order scenarios and expanding delivery management features
- **Global Reach**: Leveraging international offices (Kuala Lumpur) for 24/7 operations and support
- **Talent Acquisition**: Actively hiring across engineering, product, sales, marketing, and voice platform operations to support growth

## Why Work Here
- **Culture**: Values include “think creatively,” “do more with less,” “high standards,” and “client-focused.” The team is described as ambitious technologists and restaurant insiders united by mission.
- **Remote/Hybrid Policy**: Flexible remote work environment built on trust and empowerment; employees work remotely, with four physical offices available.
- **Benefits**: Competitive compensation, health/vision/dental insurance, generous PTO, 401(K), parental leave, learning allowances, and family/childcare benefits.
- **Engineering Culture**: Leaders include alumni from Meta, Tesla, and MIT/Harvard; technology stack is modern and scalable; engineers are encouraged to have large, quick impact.
- **Recognition**: Named a Built In 2024 Best Place to Work, reflecting workplace excellence and employee satisfaction.

## Sources
1. [Tarro Official Site](https://www.tarro.com/)
2. [Tarro About Us](https://www.tarro.com/who-we-are)
3. [Tarro Careers Page](https://www.tarro.com/about-us/careers)
4. [Tarro Leadership Team](https://www.tarro.com/about-us/company)
5. [Built In Company Profile](https://builtin.com/company/tarro-0)

## Other roles at Tarro

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- [Onboarding Success Manager](https://feeny.ai/job/onboarding-success-manager-tarro-manila-c8y28wg33cyz) — Manila, Philippines
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