---
title: 'Product Manager at Thatch'
canonical: 'https://feeny.ai/job/product-manager-thatch-united-states-18radmmgwkm5'
type: 'job'
last_seen: '2026-09-07'
---

# Product Manager at Thatch

- **Company:** Thatch
- **Location:** United States
- **Compensation:** $160k–$210k
- **Work type:** remote
- **Posted:** 2026-05-20
- **Last confirmed live:** 2026-09-07
- **Apply:** https://thatch.com/jobs/5226930008?gh_jid=5226930008

## Job description

## About the role

Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits.

We're looking for a Product Manager to own one of the core product areas at Thatch. Product teams are organized around the people who use our product, whether that's members, employers, brokers, or partners. Each PM owns their surface end-to-end, from strategy and prioritization through execution and continuous improvement.

Some of the hardest problems we solve aren't just product problems. They're operational, financial, and technical. You'll work closely with engineering, design, operations, and go-to-market teams to build products that are simple for customers, reliable at scale, and easy to trust.

You'll own real customer problems, make difficult tradeoffs, and help shape one of the most important parts of the Thatch product over time.

## What you will do

- Own a product surface end-to-end, from strategy and prioritization through execution and continuous improvement.
- Partner closely with engineering and design to build products that are intuitive, reliable, and scalable.
- Use qualitative and quantitative data to identify opportunities, measure impact, and improve the customer experience.
- Work across engineering, operations, finance, support, and go-to-market teams to solve complex customer and business problems.
- Turn ambiguous problems into clear plans and help the team make thoughtful product decisions.

## What we're looking for

- 4-6 years of product management experience with a track record of owning products or product areas end-to-end.
- Strong systems thinking and the ability to reason through complex workflows, edge cases, and tradeoffs.
- Technical fluency that allows you to partner effectively with engineers on architecture and implementation decisions.
- Experience working across functions to solve operationally complex problems.
- Strong communication skills and sound judgment when working with technical and non-technical stakeholders.

## Experience that stands out

- Building products in healthcare, benefits, fintech, or another regulated industry.
- Owning billing, payments, ledgers, or other money movement systems.
- Improving operational workflows or internal tools that reduce manual work or increase reliability.
- Defining a strategy for an early or ambiguous product area.

## How we work

- We give people ownership and trust them to make good decisions.
- We move quickly, learn from customers, and improve continuously.
- We solve hard problems together, regardless of team or title.
- We care more about building the right thing than following a perfect process.

What to expect

We aim to keep the process thoughtful, rigorous, and efficient. Most candidates complete it within three weeks. You can expect:

- An initial conversation with a recruiter.
- A conversation with the hiring manager, including a product review discussion.
- Conversations with product, engineering, design, and cross-functional teammates.
- A final conversation with executive leadership.

Estimated Compensation Range $160,000—$210,000 USD

## About Thatch

We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read [more on Thatch here](https://thatch.ai/company).

## About Thatch

## Company Overview
- **One-liner**: Thatch is a modern health benefits platform that uses an ICHRA to let employers set a budget and empower employees to choose and manage their own healthcare plans and spending.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2021
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: Health benefits, Fintech (healthcare payments)
- **Target customers**: B2B – small-to-medium businesses and mid-market employers
- **Mission/purpose**: “Building a healthcare system people love”

## Products & Services
- **Thatch Platform**: All-in-one ICHRA-based benefits platform. Employers set a budget; employees choose their own health, dental, and vision insurance from top carriers and spend leftover funds on healthcare costs.
- **Ask Thatch**: AI-powered 24/7 text-based support for compliance, expense verification, and account questions.
- **Thatch Visa Debit Card**: Employees use the card to pay for prescriptions, copays, therapy, and other eligible healthcare costs from their budget.
- **Insurance Marketplace**: Access to plans from national carriers, selected directly by employees.
- **Benefits Marketplace**: Curated ecosystem of health and wellness services available with tax-free allowance.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Total funding of **$84M** (as of April 2025)
- **Notable Investors**: General Catalyst, Index Ventures (led Series A and Series B), Google Ventures (led Seed round)
- **Growth Signals**: 4,000+ employers using Thatch; **208 employees** (monthly growth +10.5%); Series B raised $40M in April 2025; transparent support metrics (CSAT 99.9%, enrollment accuracy 83% vs. industry avg 76%).

## Competitive Advantages
- **ICHRA-native model** offers maximum flexibility and personalization compared to traditional group plans.
- **Works out of the box** with any payroll provider and insurance plan – no integration or implementation required.
- **5-minute setup** and ability to switch any time of year (not just open enrollment).
- **Transparent CX metrics** published publicly (response time, CSAT, enrollment accuracy).
- **Visa debit card** seamlessly extends the budget to out-of-pocket costs.

## Strategic Focus
- Scale employer adoption across SMB and mid-market segments.
- Deepen the benefits marketplace with more high-impact wellness partners.
- Build robust financial infrastructure for balances, premiums, and reimbursements.
- Expand data and analytics capabilities to drive insights and predictive features.

## Why Work Here
- **Remote-first** with optional in-person hubs in San Francisco and Austin.
- **Team caliber**: Colleagues from Stripe, Ramp, Rippling, Shopify, and Robinhood.
- **Energizing offsites** in beautiful locations.
- **Flexible home office budget** for remote work setup.
- **Operating principles**: Bias for action, relentless resourcefulness, high trust environment.
- **20 open roles** across Engineering, Operations, Growth, and Account Management.
- **High impact** at a fast-growing startup redefining healthcare benefits.

## Sources
1. [thatch.com](https://thatch.com/)
2. [thatch.com/company](https://thatch.com/company)
3. [thatch.com/jobs](https://thatch.com/jobs)
4. [LinkedIn](https://www.linkedin.com/company/thatch-com)
5. [CB Insights](https://www.cbinsights.com/company/thatch-2)

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