--- title: 'Product Manager at Trainline' canonical: 'https://feeny.ai/job/product-manager-trainline-london-xbrmkpryvgwy' type: 'job' last_seen: '2026-10-25' --- # Product Manager at Trainline - **Company:** Trainline - **Location:** London, United Kingdom - **Compensation:** £70k–£80k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-10-25 - **Apply:** https://jobs.ashbyhq.com/trainline/b9b5ccfa-277a-48f4-8a63-16410a3938a5 ## Job description ## About us At Trainline, our purpose is to [empower greener travel choices, connecting people and places.](https://www.thetrainline.com/terms/sustainability-faqs) Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline 🚄 We’re Europe’s leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels. Our job is to make the green travel choice the best choice. By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet. We’re a team of more than 1,000 Trainliners from over 50 nationalities, working across London, Paris, Barcelona, Milan, Edinburgh and Madrid. Now is a brilliant time to join us and help shape the future of travel. Introducing the Trainline Product Team 👋 Trainline’s Product team sits at the heart of how millions of people across the UK and Europe plan and book their travel. As Europe’s number one rail travel app, we serve millions of active customers every week across the UK, France, Italy and Spain, and our platform is central to a seamless, end-to-end travel experience. We’re looking for a Product Manager to help drive revenue growth across one of our key revenue lines, including Partnerships and Insurance, and to help scale these areas significantly over the next three years. You’ll play a foundational role in shaping our monetisation product strategy for the number one travel app in Europe, a business serving tens of millions of users across the UK, France, Spain and Italy. The role combines customer empathy, creative merchandising and commercial thinking to deliver significant, measurable value, and you’ll work closely with teams across the business, including Sales, Partnerships, Finance, Data Science, Design and Engineering, to bring new ideas to market and help them grow. In this role as the Product Manager for Monetisation at Trainline, you will...🚄 - Own the monetisation product strategy and roadmap for at least one major revenue stream, such as Partnerships or Insurance, with scope to shape new lines as they emerge. - Build a deep understanding of customer journeys and design merchandising experiences, across both app and web, that convert, upsell and delight. - Work hands-on to drive revenue: testing, launching and scaling monetisation features that deliver against ambitious growth targets. - Continuously evaluate product-market fit, pricing approaches, conversion rates and the underlying economics of each feature to find new ways to create value. - Balance quick wins with longer-term capabilities such as segmentation, targeting, pricing flexibility and personalisation. - Partner closely with Sales, Partnerships and Finance, as well as Data Science, Design and Engineering, to bring new business lines to market and help them scale. - Identify new monetisation opportunities based on customer needs, market trends and competitive insight. - Share monetisation best practice across the wider product team, helping to set a high standard for the discipline. We’d love to hear from you if you have...🔍 - Experience growing high-performing, revenue-generating product lines, ideally within partnerships, affiliate, insurance or other performance-based models. - Strong product instincts and a commercial mindset, with a good sense of what great merchandising looks like and how product can shape customer behaviour. - Experience working in high-growth, multi-market consumer tech environments. - An interest in experimentation and optimisation, with a focus on achieving measurable results. - Experience collaborating with data scientists, designers, engineers and commercial colleagues, balancing different perspectives while keeping sight of the goal. - A pragmatic, collaborative approach, comfortable making considered decisions and bringing new ideas to the table. - Experience scaling products from early stage to maturity, with an understanding of what it takes to build lasting platform capabilities. - It would also be helpful if you have experience with pricing strategy or segmentation models, though this isn’t essential. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: - 💭 Think Big - We're building the future of rail - ✔️ Own It - We focus on every customer, partner and journey - 🤝  Travel Together - We're one team - ♻️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on [LinkedIn](https://www.linkedin.com/company/trainline/), [Instagram](https://www.instagram.com/lifeattrainline/) and [Glassdoor](https://www.glassdoor.co.uk/Overview/Working-at-Trainline-EI_IE249203.11,20.htm)! ## About Trainline ## Company Overview - **One-liner**: Trainline is Europe’s leading independent rail platform, enabling travelers to search, book, and manage rail and coach tickets across 40+ countries via its website and mobile app. - **Entity Type**: Public (London Stock Exchange: TRN; FTSE 250 & FTSE4Good Index constituent) - **Headquarters**: London, United Kingdom (with offices in Edinburgh, Barcelona, Milan, and Paris) - **Founded**: 1999 (by Virgin Group, originally a phone-based ticketing service) - **Founders**: The company was founded by the Virgin Group; current leadership includes CEO Jody Ford (joined 2024) ## Core Business - **Primary industry/industries**: Online travel & ticketing; rail technology; mobility services - **Target customers**: B2C (individual travelers) and B2B (rail and coach operators via Trainline Solutions) - **Mission or purpose statement**: “We’re building the world’s number one rail platform, giving people a simpler, greener travel experience.” The company is anchored in environmental sustainability — empowering people to make greener travel choices. ## Products & Services - **[Trainline Consumer App/Website]**: A multi-channel platform (iOS, Android, web) allowing users to search, compare, book, and manage rail and coach tickets across 270+ carriers in 40+ countries. Features include live journey planners, eTickets, PriceBot (lowest fare alerts), and carbon footprint tracking. Over 125 million visits per month and 350+ searches per second. - **[Trainline Solutions]**: A B2B segment offering white-label ticketing, data, and technology services to rail and coach operators, including APIs, retailing tools, and customer analytics. - **[Platform One]**: The proprietary technology infrastructure powering all Trainline services across markets. - **[‘I Came By Train’ Initiative]**: A sustainability campaign promoting rail over air/car travel, with customer tools like ‘My Sustainability Story’ and ‘Super Routes’ for CO2 tracking. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (public company; market cap fluctuates). Annual Report data available via LSE filings. - **Key Metric**: Annual Net Ticket Sales exceeded £5 billion (as of latest reports); International segment reached £1 billion in ticket sales. - **Notable Investors/Partners**: Initially backed by Virgin Group; now publicly listed on the London Stock Exchange. No single controlling investor disclosed. Key rail partners include 270+ operators globally (e.g., SNCF, Renfe, Trenitalia, UK train operators). - **Growth Signals**: Europe’s most downloaded rail travel app; 93% of UK consumer transactions via mobile; 70% of International consumer transactions via app; growing headcount (c.990 people from ~60 nationalities); joined FTSE 250 shortly after IPO; net-zero targets approved by Science Based Targets Initiative (SBTi). ## Competitive Advantages - **Scale & Data Moat**: Over 125 million monthly visits and 350 searches/second provide massive user behavior data for route optimization, pricing algorithms, and demand forecasting. - **Multi-Country Regulatory & Integration Expertise**: Deep integration with 270+ rail/coach operators across highly fragmented European rail markets — a strong barrier to entry. - **Sustainability as Brand Differentiator**: First tech company with SBTi-approved net-zero targets; carbon comparison tools embedded in UX (“87% less CO2 than air travel”). This aligns with growing consumer and regulatory push for greener transport. - **Cross-Channel Dominance**: High mobile adoption (93% UK/70% International app transactions) combined with strong web presence. - **Recurring Model via B2B Solutions**: Trainline Solutions provides stickiness with operators beyond the consumer marketplace. ## Strategic Focus - **International Expansion**: Growing non-UK markets (e.g., Spain, Italy, France) — international segment hit £1bn ticket sales. - **Modal Shift Marketing**: Driving rail vs. air/car through initiatives like ‘I Came By Train’ and sustainability features. - **Technology & Personalization**: Investing in AI/ML for dynamic pricing, journey optimization, and personalized recommendations via Platform One. - **Sustainability Leadership**: Continued investment in carbon tracking features and SBTi-aligned net-zero roadmap. - **B2B Growth**: Scaling Trainline Solutions to onboard more operators and geographies. ## Why Work Here - **Culture & Values**: Four core values — “Think Big,” “Own It,” “Travel Together,” “Do Good” — shape culture. Emphasis on innovation, accountability, inclusion, and positive environmental impact. - **Flexible/Hybrid Work**: Hybrid policy requiring 60% minimum in-office over 12-week period; plus a 28-day “Work from Abroad” policy per year. - **Benefits**: 25 days annual leave + 2 extra days over festive period + option to buy 3 extra days; Bupa health & dental cover; gym discount; Employee Assistance Programme; income protection; global share incentive plan; Perkbox discounts; enhanced parental leave; fertility and parental bereavement coaching. - **Diversity & Inclusion**: 55+ nationalities, c.990 employees. Active employee-led networks: Women in Leadership, Gender Equality Network, Ethnic Diversity Network, Rainbow Train (LGBTQIA+), Sunflower (accessibility), Parents & Carers. - **Career Development**: Personal learning budget; digital learning platform (Learning Express); workshops and development programmes; internal mobility encouraged; transparent pay bands; promotion windows twice a year (~10% of employees promoted annually). - **Office Locations**: Modern offices in London (HQ), Edinburgh, Barcelona (tech hub with sunny terrace), Milan, Paris. Perks include free breakfast, pool tables, event spaces, stocked drinks fridges, and outdoor BBQs in some locations. - **Impact**: Opportunity to work on a platform with 125M+ monthly visits, driving modal shift and reducing carbon emissions. ## Sources 1. [trainlinegroup.com/careers/en/who-we-are/](https://www.trainlinegroup.com/careers/en/who-we-are/) 2. [trainlinegroup.com/careers/en/](https://www.trainlinegroup.com/careers/en/) 3. [trainlinegroup.com](https://www.trainlinegroup.com/) 4. [trainlinegroup.com/careers/en/life-at-trainline/](https://www.trainlinegroup.com/careers/en/life-at-trainline/) 5. [trainlinegroup.com/careers/en/how-we-hire/](https://www.trainlinegroup.com/careers/en/how-we-hire/) ## Other roles at Trainline - [Senior MLOps Engineer](https://feeny.ai/job/senior-mlops-engineer-trainline-london-p0e46v40gygm) — London, United Kingdom - [Data Scientist](https://feeny.ai/job/data-scientist-trainline-london-0g6604badwbn) — London, United Kingdom - [Brand Manager - 9 Month FTC](https://feeny.ai/job/brand-manager-9-month-ftc-trainline-london-xzemtq9cmbx2) — London, United Kingdom - [Senior Backend Engineer - .Net](https://feeny.ai/job/senior-backend-engineer-net-trainline-london-zm8tjzgb5m52) — London, United Kingdom - [Brand Paid Media Manager - 9 Month FTC](https://feeny.ai/job/brand-paid-media-manager-9-month-ftc-trainline-london-1mf7znjes8bd) — London, United Kingdom - [Platform Engineer](https://feeny.ai/job/platform-engineer-trainline-london-sw955n28k9jc) — London, United Kingdom - [Senior Platform Engineer](https://feeny.ai/job/senior-platform-engineer-trainline-london-1x390fxkm7e0) — London, United Kingdom - [iOS Engineer](https://feeny.ai/job/ios-engineer-trainline-london-q6t7b0bnx4dj) — London, United Kingdom - [VAT Manager](https://feeny.ai/job/vat-manager-trainline-london-2m96h9tmhc53) — London, United Kingdom - [Machine Learning Engineering Manager](https://feeny.ai/job/machine-learning-engineering-manager-trainline-london-a6af185x9ssm) — London, United Kingdom