--- title: 'Product Manager, User at Lalamove' canonical: 'https://feeny.ai/job/product-manager-user-lalamove-hong-kong-sar-xktjndpjn7mf' type: 'job' last_seen: '2026-11-08' --- # Product Manager, User at Lalamove - **Company:** Lalamove - **Location:** Hong Kong SAR - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-11-02 - **Last confirmed live:** 2026-11-08 - **Apply:** https://jobs.lever.co/lalamove/3660ba06-1b6d-46c1-bcca-f45ea08ff045 ## Job description We are Lalamove, and we are transforming the way the world moves. Born in 2013 with a disruptive approach to logistics, we’ve built an innovative technology platform that connects millions of users every single day. We don't just deliver goods; we deliver speed, simplicity, and economic empowerment to local communities. Having established a massive footprint across Asia, the Americas, Europe, and the Middle East, we are full steam ahead on bringing our technology to every corner of the globe. If you are ready to tackle complex challenges and scale a product that impacts millions, your journey starts here. We are looking for a Product Manager to help shape Lalamove's customer-facing products and the demand side of our marketplace. In this role, you will contribute to core OKRs and prioritize product ideas by deeply understanding user needs and market demand. You will partner with a talented squad of engineers, designers, and data scientists to tackle exciting growth and retention challenges. To thrive here, you will need to wear many hats, work smart, and iterate quickly to build a seamless experience for our growing user base. What you will do: - Shape the product direction: Understand the broader business strategy and leverage data, market research, and user insights to help build the future of our customer-facing products. - Define the experience: Translate usability studies, user feedback, and market analysis into clear product requirements and wireframes that elevate the end-to-end user journey. - Drive end-to-end execution: Partner daily with a talented squad of engineers, designers, and data scientists to take features from ideation to launch. - Prioritize for impact: Break down complex projects into actionable phases, prioritizing features that maximize ROI and deliver the most value to our users. - Solve problems collaboratively: Work closely with platform and cross-functional teams to design creative, scalable, and user-centric solutions. - Keep stakeholders aligned: Communicate clearly and proactively with product leadership and internal teams regarding roadmaps, performance metrics, and launch results. What you will need: - BA/BS in a relevant technical or business field (e.g., Computer Science, Management, Economics) - 1–3 years of product management or development experience, ideally with exposure to consumer-facing platforms. Fresh graduate with strong internship experience is welcomed. - Strong analytical skills with the ability to use data to understand user behavior, evaluate feature performance, and drive decision-making - Highly proactive, hands-on approach with a willingness to dive into the details and drive execution in a fast-paced environment - Ability to seamlessly bridge the gap between business and technical teams, effectively translating user needs for engineers and stakeholders - Fluency in English; proficiency in Chinese is preferred but not required - Candidates with less or no experience will be considered as Product Operations Associate To all candidates- Lalamove respects your privacy and is committed to protecting your personal data. This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice ## About Lalamove ## Company Overview - **One-liner**: Lalamove is an on-demand delivery technology platform that connects individuals, small businesses, and corporations with a diverse fleet of professional drivers for fast and reliable same-day deliveries across 17 markets. - **Entity Type**: Private (Unicorn, Series F funded) - **Headquarters**: Hong Kong - **Founded**: 2013 - **Founders**: Chow Shing-Yuk (founder), John H.K. Tang (co-founder) ## Core Business - **Primary industries**: On-demand logistics / last-mile delivery, software development (delivery technology) - **Target customers**: Individuals (B2C), small-and-medium businesses (SMB), and large enterprises (B2B) - **Mission**: To empower local communities by making deliveries fast, simple, and affordable ## Products & Services - **On-Demand Delivery Platform (App & Web)**: Mobile-first service that enables users to book deliveries from a fleet of vehicles (motorcycles, sedans, vans, trucks up to 12,000 kg) with real-time GPS tracking and transparent, upfront pricing. - **Business Solutions**: Tailored logistics support for MSMEs and large enterprises, including dedicated account management, pooling options, and API integrations. - **Lalamove Driver App**: Connects driver-partners with delivery and transport requests, providing flexible earning opportunities. ## Market Standing - **Valuation**: Unicorn; total funding raised is approximately $2.476B, with the most recent Series F round (January 2021) led by Hillhouse Investment and HSG at $1.5B (conflicting reports of $1.0B–$1.5B may exist). - **Key Metric**: Annual Revenue of ~$1.04B (2025 estimate); total funding ~$2.48B ([LinkedIn financials](https://linkedin.com/company/lalamove)). - **Notable Investors/Partners**: Hillhouse Investment, HSG, Shunwei Capital, MindWorks Capital, Crystal Stream Capital, and others across 8 funding rounds. - **Growth Signals**: 1,562 employees (+33.8% YoY), presence in 400 cities across 17 markets (Asia, Latin America, EMEA), strong headcount growth driven by expansion into new geographies like Bangladesh, UAE, Saudi Arabia. ## Competitive Advantages - **Scale & Network Effects**: Operating in 17 markets with a large base of driver-partners and users creates a strong moat in local last-mile delivery. - **Technology Platform**: Proprietary matching algorithm, real-time tracking, and dynamic pricing provide efficiency and reliability. - **Asset-Light Model**: No ownership of fleet—works with professional driver-partners, reducing capital expenditure and enabling rapid scaling. - **Multi-Vehicle Fleet**: Covers small parcels (motorcycles) to heavy freight (trucks), serving a wide range of customer needs. ## Strategic Focus - **Geographic Expansion**: Continued growth in Latin America (Brazil, Mexico) and EMEA (UAE, Saudi Arabia), as well as deepening presence in existing Asian markets. - **Tech & AI Innovation**: Hiring for AI roles (e.g., Senior AI Engineer focusing on OCR/VLM) and investing in Business Intelligence, suggesting a push toward automation and data-driven operations. - **Talent Development**: Launch of Global Trainee Program and Tech Graduate Program to build senior leadership and engineering talent pipelines. ## Why Work Here - **Culture**: Described as fast-paced, dynamic, and challenging—employees work in a “startup unicorn” environment with meaningful impact on local communities. - **Work Policy**: Mixed; roles are often listed as on-site (e.g., Hong Kong, Mexico City) with some regional or hybrid positions. - **Growth Opportunities**: Structured graduate programs (Global Trainee, Tech Graduate) and clear career progression across departments (Operations, Sales, Tech, Marketing). - **Perks**: Not explicitly listed, but the company emphasizes “endless opportunities to learn, advance, and grow” and a culture of overcoming challenges as a team. - **Employer Rating**: 3.5/5 on LinkedIn (based on 954 reviews), with strengths in mission-driven work but room for improvement in career development (2.8/5). ## Sources 1. [Lalamove Career Page](https://www.lalamove.com/careers) 2. [LinkedIn Company Profile](https://linkedin.com/company/lalamove) 3. [CB Insights Company Profile](https://www.cbinsights.com/company/lalamove) 4. [Lalamove Philippines About Page](https://www.lalamove.com/en-ph/about-lalamove) 5. [Lalamove Job Board (Lever)](https://jobs.lever.co/lalamove) ## Other roles at Lalamove - [Líder de Operações de Atendimento TL](https://feeny.ai/job/lider-de-operacoes-de-atendimento-tl-lalamove-sao-paulo-dr6tdk57xs9p) — São Paulo, Brazil - [Analista Sênior de Estratégia](https://feeny.ai/job/analista-senior-de-estrategia-lalamove-sao-paulo-tfjtzmxmggg0) — São Paulo, Brazil - [Driver Operations Associate (Longhaul Delivery)](https://feeny.ai/job/driver-operations-associate-longhaul-delivery-lalamove-jakarta-48dyazhmmqrr) — Jakarta, Indonesia - [Business Development Associate (Outbound)](https://feeny.ai/job/business-development-associate-outbound-lalamove-kuching-ndkvdweeq5kx) — Kuching, Malaysia - [Business Development Executive](https://feeny.ai/job/business-development-executive-lalamove-mexico-city-mnzver7y4b1k) — Mexico City, Mexico - [Sales Associate - Long Island](https://feeny.ai/job/sales-associate-long-island-lalamove-new-york-8qer45574564) — New York, NY - [Accounting Associate (AR)](https://feeny.ai/job/accounting-associate-ar-lalamove-bangkok-dxxs05v7qcy4) — Bangkok, Thailand - [Application & IT Support Engineer](https://feeny.ai/job/application-it-support-engineer-lalamove-new-york-44p3wrne6awc) — New York, NY - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-lalamove-hong-kong-sar-cspr3tdpa81z) — Hong Kong SAR - [Associate, People Operations](https://feeny.ai/job/associate-people-operations-lalamove-dhaka-nmp0hwbje2dp) — Dhaka, Bangladesh