--- title: 'Product Marketing Manager, IT Admin and Governance at OpenAI' canonical: 'https://feeny.ai/job/product-marketing-manager-it-admin-and-governance-openai-san-francisco-3ej1wa7p281k' type: 'job' last_seen: '2026-09-17' --- # Product Marketing Manager, IT Admin and Governance at OpenAI - **Company:** [OpenAI](https://feeny.ai/companies/openai) - **Location:** San Francisco, CA - **Compensation:** $221k–$245k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-14 - **Last confirmed live:** 2026-09-17 - **Apply:** https://jobs.ashbyhq.com/openai/c6cb3f11-8e1f-4e34-b407-6a3327e39f2e ## Job description ## About the Team The B2B Marketing team contributes to OpenAI's broader mission of ensuring responsible and widespread adoption of artificial intelligence. We are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI's products and platform. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Growth, Sales, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. ## About the Role We're looking for an enterprise Product Marketing Manager to own the administrator and governance experience across ChatGPT Work and Codex. IT administrators, security teams, and deployment owners are often the difference between an AI product being available and an organization actually putting it to work. This role will define how OpenAI earns the trust of the people responsible for approving, deploying, managing, and expanding AI inside their organizations. You will translate a fast-moving set of enterprise capabilities into a clear, practical story covering setup, access, controls, governance, security, usage, and value. You will own the administrator audience as a dedicated product marketing discipline, partnering closely with Product, Security, Sales, Customer Success, Growth, Customer Education, and other Marketing teams. Your job is not simply to announce new features. It is to help administrators understand what has changed, what they can control, how to deploy responsibly, and why expanding access is the right decision for their organization. In this role, you will: - Own the IT administrator and governance audience: Build a deep understanding of the needs, decisions, objections, and workflows of workspace administrators, IT leaders, security teams, and enterprise deployment owners. - Define the enterprise administration and governance story: Develop clear positioning and messaging across workspace setup, feature enablement, identity and access, roles and permissions, data and connector access, agent controls, auditability, analytics, and spend management. - Lead administrator-focused product launches: Shape launch strategy, messaging, and readiness for capabilities that affect administration, deployment, governance, or control across ChatGPT Work and Codex. - Make product changes understandable and actionable: Build a predictable administrator communications motion that explains what is changing, who is affected, what decisions or actions are required, and how customers can enable new capabilities responsibly. - Create the materials that unblock deployment: Partner with Product, Security, Documentation, and customer-facing teams on practical setup guidance, governance explainers, deployment resources, FAQs, demos, and field enablement. - Turn administrator insight into better product decisions: Bring recurring customer objections, implementation barriers, security questions, and adoption patterns back to Product and Engineering to inform priorities and roadmap tradeoffs. - Build always-on administrator education and engagement: Develop coordinated programs across customer communications, webinars, peer learning, customer stories, lifecycle campaigns, and relevant in-product experiences. - Connect administrative approval to broader adoption: Partner with Growth, Sales, Customer Success, and product marketing peers to move organizations from evaluation and approval to enablement, rollout, and sustained usage. - Earn trust through accuracy and customer proof: Clearly distinguish available capabilities from future plans, represent controls and limitations honestly, and develop evidence that helps administrators make the case for responsible expansion. - Measure administrator and deployment outcomes: Track the signals that matter, including eligible workspace enablement, time to deployment, adoption of relevant controls, field objections, administrator engagement, and confidence in enterprise readiness. You might thrive in this role if you have: - 8+ years of experience in enterprise product marketing or a closely related go-to-market role, ideally across SaaS, cloud platforms, security, identity, infrastructure, or AI products. - Demonstrated experience marketing to IT administrators, security stakeholders, technical buyers, or the teams responsible for deploying and governing enterprise software. - The ability to understand and explain technical concepts such as identity and access, provisioning, permissions, security controls, audit logs, compliance requirements, data access, and usage or spend management. - A strong track record of bringing enterprise product capabilities to market and building the materials, programs, and field guidance that help customers adopt them. - Excellent writing and messaging skills, with the ability to make complex product or governance decisions clear without overstating what is available. - Experience partnering closely with Product, Engineering, Security, Sales, Customer Success, Customer Education, and Marketing teams. - A customer-first approach grounded in research, direct conversations, support and field feedback, and an understanding of what makes enterprise administrators trust or reject a product. - Strong analytical instincts and experience connecting marketing efforts to deployment, activation, adoption, or customer confidence rather than content engagement alone. - Comfort operating in a fast-moving environment where launch timing, product details, and customer needs can change quickly. - Genuine interest in responsible AI deployment and the practical work required to help organizations adopt new technology safely and at scale. Workplace & Location This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required. ## About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see [OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement](https://cdn.openai.com/policies/eeo-policy-statement.pdf). Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through [this form](https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA). No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this [link](https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241). [OpenAI Global Applicant Privacy Policy](https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf) At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. ## About OpenAI ## Company Overview - **One-liner**: OpenAI is an AI research and deployment company with a mission to ensure that artificial general intelligence (AGI) benefits all of humanity. - **Entity Type**: Private – structured as a nonprofit parent (OpenAI Foundation) governing a for-profit public benefit corporation (OpenAI Group). The company has confidentially submitted a draft S-1 registration statement to the SEC, signaling a potential future IPO. - **Headquarters**: San Francisco, California, USA - **Founded**: 2015 - **Founders**: Sam Altman, Greg Brockman, Ilya Sutskever, John Schulman, Wojciech Zaremba, and others ## Core Business - **Primary industry**: Artificial intelligence research and deployment - **Target customers**: B2B (enterprises via API and platform), B2C (ChatGPT users), and developers (API, open-source models) - **Mission**: To ensure that artificial general intelligence (AGI) – AI systems that are generally smarter than humans – benefits all of humanity. ## Products & Services - **[ChatGPT](https://openai.com/chatgpt)**: Conversational AI assistant available via web and mobile, used by consumers and integrated into enterprise workflows. - **[GPT-4 API](https://openai.com/product)**: Large language model accessed via API for developers to build AI-powered applications (text generation, summarization, code assistance, etc.). - **[DALL-E](https://openai.com/dall-e-3)**: Image generation model that creates images from natural language descriptions. - **[Whisper](https://openai.com/research/whisper)**: Open-source speech recognition system. - **[OpenAI Agents](https://openai.com/)**: Emerging product category focused on autonomous AI agents that can perform tasks on behalf of users (announced June 2026). ## Market Standing - **Valuation**: Not publicly disclosed in the provided sources. Widely reported in the press at ~$300 billion as of early 2026 (post-funding round), but this figure is not confirmed by OpenAI’s official materials. - **Key Metric**: Total funding exceeds $13 billion from Microsoft and other investors. The company has also confidentially filed a draft S-1 with the SEC (see [openai.com](https://openai.com/) – “Confidential submission of draft S-1”). - **Notable Investors/Partners**: Microsoft (strategic partner and largest investor), with additional participation from Thrive Capital, Sequoia Capital, Andreessen Horowitz, and others. - **Growth Signals**: Active hiring with 721 open roles posted; expansion into agent-based products; confidential IPO filing; continued deployment of frontier models. ## Competitive Advantages - **First-mover & brand recognition**: ChatGPT became the fastest-growing consumer app in history, establishing OpenAI as the household name in generative AI. - **Research leadership**: Consistently publishes cutting-edge research (GPT-4, DALL-E 3, Whisper, etc.) and attracts top AI talent. - **Compute & infrastructure**: Exclusive partnership with Microsoft provides massive cloud computing resources (Azure) for training and inference. - **Unique governance structure**: The nonprofit parent ensures mission alignment (AGI benefiting humanity) while the for-profit arm can raise capital and scale products. ## Strategic Focus - **Safe AGI development**: Continued emphasis on safety research, alignment, and responsible deployment (e.g., safety systems, model provenance). - **Enterprise expansion**: Growing ChatGPT Enterprise and API offerings for businesses. - **Agentic AI**: Building autonomous agents that can “transform work” (announced June 2026). - **IPO preparation**: Confidential S-1 filing indicates intent to go public, which will require increased financial transparency and governance maturity. ## Why Work Here - **Culture & values**: OpenAI’s stated values include “Humanity first,” “Act with humility,” “Feel the AGI,” and “Ship joy.” Operating principles emphasize agency, creativity, rapid iteration, and intense focus. - **Benefits**: Competitive health insurance, mental healthcare support, 24-week paid birth-parent leave (plus 20 weeks for other parents), generous PTO, annual learning & development stipend, daily meals (breakfast, lunch, dinner), and a domestic conference budget. - **Work environment**: Hybrid/office-based (San Francisco headquarters). The company offers a residency program for researchers and engineers transitioning into AI. - **Impact**: Employees work directly on frontier AI models that shape the industry and society. The mission-driven nature attracts talent passionate about AGI’s societal implications. ## Sources 1. [OpenAI About Page](https://openai.com/about/) 2. [OpenAI Careers Page](https://openai.com/careers/) 3. [OpenAI Job Search](https://openai.com/careers/search) 4. [OpenAI Homepage](https://openai.com/) ## Other roles at OpenAI - [Counsel, Commercial](https://feeny.ai/job/counsel-commercial-openai-san-francisco-4gcqbn7kg037) — San Francisco, CA - [Software Engineer, Compute Foundations](https://feeny.ai/job/software-engineer-compute-foundations-openai-san-francisco-dwt3p53y2ymc) — San Francisco, CA - [Field Enablement Lead, Technical Success](https://feeny.ai/job/field-enablement-lead-technical-success-openai-san-francisco-2vvwqs7446fx) — San Francisco, CA - [Mechanical Engineer, Hardware Systems](https://feeny.ai/job/mechanical-engineer-hardware-systems-openai-san-francisco-p8pb07qq2bdg) — San Francisco, CA - [Strategy & Operations, Germany](https://feeny.ai/job/strategy-operations-germany-openai-munich-hvpp5m48ncah) — Munich, Germany - [Order to Cash Operations Lead](https://feeny.ai/job/order-to-cash-operations-lead-openai-dublin-z68ataz0f5rg) — Dublin, Ireland - [Deal Operations, APAC](https://feeny.ai/job/deal-operations-apac-openai-singapore-bbcjwanzdg65) — Singapore - [Editor](https://feeny.ai/job/editor-openai-united-states-7b8pj712yacj) — United States - [Applied AI Architect, Healthcare & Life Sciences](https://feeny.ai/job/applied-ai-architect-healthcare-life-sciences-openai-san-francisco-j8gh1pxe9xgj) — San Francisco, CA - [Creative Operations Lead, Business Marketing](https://feeny.ai/job/creative-operations-lead-business-marketing-openai-san-francisco-ys1nd7eqm42p) — San Francisco, CA