---
title: 'Product Marketing Manager at Posh'
canonical: 'https://feeny.ai/job/product-marketing-manager-posh-united-states-hjmervt2xejm'
type: 'job'
last_seen: '2026-09-13'
---

# Product Marketing Manager at Posh

- **Company:** Posh
- **Location:** United States
- **Compensation:** $120k–$140k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-11
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.ashbyhq.com/posh-ai/ca367637-45ce-48ed-ace7-2a8b73e61883

## Job description

## About the Role

The Product Marketing Manager owns the positioning, collateral, and sales enablement behind Posh's AI products for financial institutions. This role blends messaging craft, sales partnership, and analytical rigor to make sure every seller conversation lands with proof rather than hype. Product Marketing Managers at Posh work across a portfolio of employee-facing and customer-facing products in a sales-led, demo-driven motion. This is a builder role on a small team, with high ownership and direct partnership with sales, client success, and product. Reports to the Head of Product and Content Marketing. Hybrid out of Boston preferred.

## What You'll Do

- Own the sales collateral library end-to-end, including one-pagers, pitch decks, battlecards, ROI models, and objection handling guides, and shape the narrative behind sales-led demos, including scripts, scenarios, and persona framing
- Develop positioning and messaging for assigned products, translating technical capability into buyer language that holds up under scrutiny
- Partner closely with sales and client success to turn field feedback and real client outcomes into shipped assets, case studies, and proof points
- Run product and feature launches, covering internal enablement, external assets, web updates, email, and sales training
- Build and maintain competitive intelligence, including comparison assets that win head-to-head evaluations
- Use data on win rates, pipeline influence, and asset usage to decide what to build next, and drive ongoing improvements to product marketing processes and tooling
- Contribute to content work such as blog posts, webinars, ebooks, and campaign copy where product depth improves the output
- Build buyer personas, ICP definition, and win/loss research over time, grow into shaping packaging, pricing, and launch strategy, and represent Posh externally through conference speaking, analyst relations, and customer advocacy as the role matures

## What We're Looking For

- 3 to 5 years of product marketing experience, primarily in B2B
- Startup or early stage experience, with a track record of doing the work rather than briefing it out
- Daily working fluency with AI tools for research, drafting, competitive analysis, and asset production
- Demonstrated depth in sales collateral, with specific examples of assets sellers used
- Experience supporting a sales-led, demo-driven motion in close partnership with sales and client success teams
- Background selling to SMB or mid-market buyers, where budgets are tight and the buyer is often also the end user
- Strong analytical instincts and comfort working with performance and pipeline data
- Creative range, with the ability to find a fresh angle in a crowded category
- Excellent writing skills, with the ability to translate technical concepts for non-technical stakeholders
- Ability to operate independently in ambiguous, fast-moving environments
- Appetite to grow beyond sales enablement into customer insight, go-to-market strategy, and external advocacy as the role matures
- Prior experience with financial institutions (credit unions, community banks) or other regulated industries a plus
- Experience marketing AI, automation, or conversational AI products a plus

What Success Looks Like

- Sellers consistently reach for Posh collateral and win with it
- Clear, differentiated positioning across the assigned product portfolio
- Launches land with real enablement behind them, not just assets
- Strong working relationships with sales and client success, with the field treating product marketing as a first call rather than a last resort
- Within the first year, clear progress toward owning buyer insight and go-to-market decisions for at least one product, not just supporting them

## About Posh

At Posh, we’re revolutionizing the way financial institutions serve their communities. Through innovative AI solutions, we make customer support more accessible, fast, and enjoyable — for both callers and staff members. Our AI assistants span digital (web and mobile) and voice (phone) channels, while our internal-facing solutions directly augment staff members’ ability to serve. We believe the most successful AI products are built on a symbiotic relationship between humans and AI — each empowered to put their best foot forward. The bar is low, but the ceiling is high. Come build with us. Posh does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

## About Posh

## Company Overview
- **One-liner**: Posh provides a unified AI platform purpose-built for financial institutions, enabling banks and credit unions to deploy conversational AI agents across voice, digital, and employee workflows.
- **Entity Type**: Private (venture-backed, Series B)
- **Headquarters**: Boston, Massachusetts, United States
- **Founded**: 2018
- **Founders**: Not publicly disclosed in available sources

## Core Business
- **Primary industry**: AI for financial services (B2B SaaS)
- **Target customers**: Banks, credit unions, and other financial institutions
- **Mission**: Accelerating the responsible adoption of AI for financial institutions, helping them serve communities with more accessible, consistent, and personal experiences.

## Products & Services
Major offerings (all part of a single agentic AI platform):
- **Voice Channel**: AI-powered voice assistant that handles natural, back-and-forth conversations and completes banking tasks via Operating Procedures.
- **Digital Channel**: AI assistant for website, mobile app, SMS, and email — provides instant, policy-aligned answers.
- **Posh Answers**: AI-powered help center that transforms questions into growth opportunities (qualified leads, deposits, loan applications).
- **Posh CoachQA**: Evaluates every contact center conversation against SOPs to catch compliance gaps, prevent fraud, and coach agents.
- **Posh Outreach**: Proactive AI agents that reach customers across voice, SMS, email, push, and personalized microsites.
- **Knowledge Assistant**: Employee productivity tool that delivers secure, policy-safe answers from a governed knowledge base.
- **AI Training Simulator**: Lifelike role-play simulations across voice and chat to train employees.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**:
  - **Total Funding**: $66.8M (Series B, as of early 2026); earlier reports listed $27.5M in total funding across prior rounds — both cited. [fastaijobs.com](https://www.fastaijobs.com/companies/posh) [linkedin.com](https://www.linkedin.com/company/poshai)
  - **Customers**: 125+ financial institutions served
  - **Headcount**: 70+ employees (up ~11% YoY from 68)
- **Notable Investors/Partners**: Not publicly disclosed in available search results
- **Growth Signals**:
  - Team growth of +11.1% YoY
  - Expanding product suite from voice to digital, employee, and proactive outreach agents
  - Strong compliance posture (SOC2 Type II, CSA STAR Level 1)

## Competitive Advantages
- **Purpose-built for financial services**: Deep domain focus on banking compliance, security, and relationship-driven experiences.
- **Operating Procedures**: Proprietary reasoning framework that combines LLM flexibility with code-level control, enforcing policies and adapting in real time.
- **Ethical AI commitment**: Transparency with cited decisions, fairness, accountability, and data integrity at the core.
- **Unified platform**: One partner, one knowledge base, consistent governance across all channels — reduces integration complexity.

## Strategic Focus
- Building a full “Agentic AI Workforce” that handles customer-facing and internal workflows.
- Scaling proactive outreach and employee productivity tools.
- Deepening integrations and network effects across voice, digital, and knowledge products.
- Maintaining compliance and security leadership to win trust from regulated financial institutions.

## Why Work Here
- **Work model**: Remote-first with an open policy; office located in Boston, MA.
- **Culture**: Cross-functional teams, fast shipping, learning from mistakes, diversity of perspectives.
- **Perks & benefits**:
  - Competitive salary and equity grants (employees are owners)
  - Unlimited PTO
  - 13 paid holidays
  - 9 dedicated “growth days” for skill-building
  - Paid sick time including mental health days
  - Fully paid parental leave
  - Professional development stipend
  - Health & wellness stipend
  - Medical, dental, vision insurance
  - Company-managed 401k
- **Engineering culture**: Cutting-edge AI technology, cross-functional autonomy, and emphasis on responsible innovation.

## Sources
1. [posh.ai/who-we-are](https://www.posh.ai/who-we-are)
2. [posh.ai/careers](https://www.posh.ai/careers)
3. [posh.ai/](https://www.posh.ai/)
4. [linkedin.com/company/poshai](https://www.linkedin.com/company/poshai)
5. [fastaijobs.com/companies/posh](https://www.fastaijobs.com/companies/posh)

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