---
title: 'Product Marketing Manager at Ravenna'
canonical: 'https://feeny.ai/job/product-marketing-manager-ravenna-remote-knxyytsrfreh'
type: 'job'
last_seen: '2026-10-15'
---

# Product Marketing Manager at Ravenna

- **Company:** Ravenna
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-17
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/ravenna/ab37f428-6e20-4413-837c-dbc379a5a742

## Job description

## About the Role

Ravenna is looking for a Founding Product Marketing Manager to own how we bring our product to market. This role sits at the intersection of product, sales, and marketing. You will be responsible for defining how Ravenna is positioned, how we communicate our value, and how we launch and grow our product over time. You will work closely with the founders and go to market team to shape our marketing strategy. You will turn product capabilities into clear, compelling narratives and ensure that everything we ship is understood and adopted by the market. This is a high ownership role. You will define positioning, lead product launches, support sales, and help build Ravenna’s brand. You will also operate as a builder, writing content, developing messaging, and executing campaigns directly. Ravenna is building an AI native service desk in a category dominated by legacy systems. This role is ideal for someone who enjoys translating complex products into simple, powerful stories and wants to shape how a company defines a new category.

## Responsibilities

Own product positioning and messaging Define how Ravenna is described in the market. Develop clear positioning, messaging, and narratives that resonate with buyers across IT, Security, HR, and Operations teams.

Lead product launches Own go to market strategy for new features and major product updates. Ensure launches are well coordinated across product, sales, and marketing and drive real adoption.

Build sales enablement Create materials that help the sales team win. This includes pitch decks, one pagers, competitive positioning, and clear talk tracks that communicate Ravenna’s value.

Partner with product and engineering Work closely with the product team to understand what we are building and translate technical capabilities into clear customer benefits.

Shape Ravenna’s brand Help define how Ravenna shows up in the market. Develop content, messaging, and narratives that strengthen the company’s voice and positioning.

Develop customer and market insight Build a deep understanding of our customers, their workflows, and how they evaluate solutions. Use this insight to improve messaging and guide product decisions.

Support demand generation Work with growth and sales to ensure campaigns, content, and outbound efforts align with Ravenna’s positioning and resonate in real sales conversations.

Drive adoption and product understanding Help customers understand how to use Ravenna effectively through content, documentation, and product education.

## About You

Strong product marketing experience You have experience owning product marketing for a technical product, ideally in B2B SaaS or enterprise software.

Strong writer and storyteller You can take complex ideas and turn them into simple, compelling narratives. You care about clarity and precision in how products are described.

Technical curiosity You are comfortable working with technical products and can understand how systems work. You do not need to be an engineer, but you can engage meaningfully with product and engineering teams.

## Experience with enterprise buyers

You understand how to communicate with stakeholders in IT, Security, or Operations teams and can tailor messaging to different audiences.

Builder mindset You are comfortable executing directly. You write content, build decks, and launch campaigns yourself. You do not rely on large teams or external agencies.

Strategic and execution oriented You can think about long term positioning and strategy, but you are equally comfortable shipping work quickly and iterating based on feedback.

Strong cross functional collaborator You work well with product, sales, and leadership. You can align teams around a clear narrative and ensure consistent messaging across the company.

Ownership and accountability You take responsibility for how the product is understood in the market and continuously improve how Ravenna communicates its value.

## Benefits

Competitive Salary

- We believe great people should be compensated well. While we are an early stage company, we offer competitive salaries and aim to pay top of market for exceptional talent.
- We are building an ambitious company and know that attracting great people requires strong compensation.

Meaningful Equity

- We hire people who want to help build Ravenna from the ground up. Equity ensures that when the company succeeds, the people who helped build it share in that success.
- Early team members have the opportunity to make a real impact on both the product and the future of the company.

Choose Your Setup

- Great work requires great tools. At Ravenna you can choose the hardware and setup that helps you do your best work.
- Most of the team uses high performance Mac laptops, but you have the flexibility to select the tools and environment that fit your workflow.

Flexible Time Off

- Doing great work requires time to recharge. We offer flexible paid time off so you can take the time you need to rest and stay at your best.
- We trust our team to manage their time responsibly while delivering meaningful results.

## About Ravenna

## Company Overview
- **One-liner**: Ravenna provides an AI-native internal service desk platform that lives inside Slack and Teams, automating workflows and resolving requests for IT, HR, and Operations teams.
- **Entity Type**: Private (Pre-Seed & Seed funded)
- **Headquarters**: Seattle, Washington, USA
- **Founded**: 2024
- **Founders**: Kevin (co-founder) and Taylor (co-founder) [ravenna.ai](https://ravenna.ai/about-us)

## Core Business
- **Primary industry**: AI-Native IT Service Management (ITSM) / Enterprise Software
- **Target customers**: B2B; IT, HR, Finance, and Operations teams at mid-market and enterprise companies
- **Mission**: To help teams deliver support that is faster, smarter, and more human by automating the routine and unlocking time for high-impact work [ravenna.ai](https://ravenna.ai/about-us)

## Products & Services
- **Ravenna Service Desk**: An AI-native help desk that lives inside Slack and Microsoft Teams. It handles ticket creation, routing, status tracking, SLAs, CSAT, and approvals, all without requiring users to leave their messaging platform.
- **Ravenna Agents**: AI-powered "coworkers" that automate repetitive tasks, answer common questions based on existing knowledge, and guide behavior using natural language.
- **Ravenna Workflows**: A visual, no-code workflow builder that automates multi-step processes (e.g., employee onboarding, software access requests, hardware issues) across integrated tools.
- **Ravenna Analytics**: Real-time dashboards and reporting for service desk performance, SLAs, and business impact, designed to be easy to build and intuitive.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding raised is **$15M** across Pre-Seed and Seed rounds [cbinsights.com](https://www.cbinsights.com/company/ravenna-software)
- **Notable Investors/Partners**: Backed by prominent angel investors including **Wade Foster** (CEO/Co-founder of Zapier) and **Adina Tecklu** [ravenna.ai](https://ravenna.ai/about-us)
- **Growth Signals**: Founded in 2024, the company has already raised $15M, is actively hiring across 8 open positions (Engineering, Sales, Marketing), and is targeting the massive enterprise service management market dominated by legacy incumbents like ServiceNow and Freshservice [jobs.ashbyhq.com](https://jobs.ashbyhq.com/ravenna)

## Competitive Advantages
- **AI-Native Architecture**: Built from the ground up for the AI era, unlike legacy platforms (ServiceNow, Jira Service Management) that were designed before Slack, Teams, and LLMs existed.
- **Slack/Teams-Native**: The entire service desk experience lives inside the collaboration tools employees already use, eliminating context-switching and friction.
- **Agentic Automation**: Uses LLMs to understand intent, take action across integrated systems, and handle complex multi-step requests autonomously, not just track tickets.
- **Modern Tech Stack**: Built for speed, flexibility, and modern UX, directly competing with decades-old incumbents with significant technical debt.

## Strategic Focus
- **Replace Legacy ITSM**: The company's primary strategic goal is to displace legacy platforms like ServiceNow, Freshservice, and Jira Service Management by offering a faster, smarter, AI-native alternative.
- **Expand Beyond IT**: While starting with IT, the platform is designed for HR, Finance, and Operations, aiming to become the enterprise-wide internal support standard.
- **Deepen AI Capabilities**: Continued investment in AI agents that can autonomously handle complex, multi-step requests across integrated systems.
- **Scale Go-to-Market**: Actively building out Sales and Marketing teams (hiring Account Executives, SDRs, and a Product Marketing Lead) to capture market share.

## Why Work Here
- **High-Impact Role**: Join a well-funded startup (raised $15M) attacking a massive market dominated by legacy incumbents. Employees have the opportunity to shape the product and company from an early stage.
- **Modern Engineering Culture**: The company is building with cutting-edge AI/LLM technology. Engineering roles include AI Engineer, Design Engineer, Forward Deployed Engineer, Sr Fullstack Engineer, and Sr Frontend Engineer.
- **Remote & Hybrid Flexibility**: The company is headquartered in Seattle, WA, but offers both remote and hybrid work options for most roles [jobs.ashbyhq.com](https://jobs.ashbyhq.com/ravenna).
- **Strong Backing**: Backed by prominent angel investors like Wade Foster (Zapier CEO), signaling strong industry validation and network effects.
- **Mission-Driven**: Focused on fundamentally reshaping how companies support their employees, making internal support faster, smarter, and more human.

## Sources
1. [ravenna.ai](https://ravenna.ai/)
2. [ravenna.ai/about-us](https://ravenna.ai/about-us)
3. [jobs.ashbyhq.com/ravenna](https://jobs.ashbyhq.com/ravenna)
4. [builtin.com/company/ravenna](https://builtin.com/company/ravenna)
5. [cbinsights.com/company/ravenna-software](https://www.cbinsights.com/company/ravenna-software)

## Other roles at Ravenna

- [AI Engineer](https://feeny.ai/job/ai-engineer-ravenna-remote-816h63cx9c47)
- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-ravenna-remote-mx2rswpsx6yw)
- [Account Executive](https://feeny.ai/job/account-executive-ravenna-seattle-yn2vx43jf1gy) — Seattle, WA
- [Senior Frontend Engineer](https://feeny.ai/job/senior-frontend-engineer-ravenna-seattle-q7p52vdx9bey) — Seattle, WA
- [Sr Fullstack Engineer](https://feeny.ai/job/sr-fullstack-engineer-ravenna-remote-ppp7w2z6t2bs)
- [Design Engineer](https://feeny.ai/job/design-engineer-ravenna-seattle-ewr7ss3vq1xr) — Seattle, WA
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