---
title: 'Product Onboarding Specialist at Fulfil Solutions'
canonical: 'https://feeny.ai/job/product-onboarding-specialist-fulfil-solutions-hillsboro-ca2xzn1eqg7q'
type: 'job'
last_seen: '2026-09-10'
---

# Product Onboarding Specialist at Fulfil Solutions

- **Company:** Fulfil Solutions
- **Location:** Hillsboro, OR
- **Posted:** 2026-05-01
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/fulfil/jobs/7721965003

## Job description

Product Onboarding Specialist

Onsite | Portland Metro Area, OR Hourly, Non-Exempt | $17-23/hr

Fulfil is redefining the grocery supply chain through advanced robotics and automation. Backed by world-class investors and led by a seasoned team, we are hiring a Product Onboarding Specialist to capture & interpret product level details for our automated high speed grocery fulfillment system. In this role, you’ll serve as the bridge between the merchandising, engineering and operations teams — ensuring safe, reliable, high-performance system operation.

Unique opportunity: Pre-launch, take part in site deployment, from bring-up and commissioning, through partner handover and site acceptance testing, into full production.

Room for Advancement: We’re building a team and expanding fast! This role has the potential for an outstanding candidate to be promoted into a Factory Operator or Assistant Site Lead role within the Fulfil Organization.

## Your Responsibilities

As an Operations Onboarding Associate, you will play a key role in preparing retail products for use in Fulfil’s automated facility. This is a hands-on, detail-oriented role focused on accurately measuring, documenting, testing, and validating products so they can be reliably handled by our automation system.

You will be responsible for item-level product setup, including capturing product data, evaluating how products fit within their assigned storage environments and identifying any issues that could impact automation performance. Your work will directly support the successful deployment and operation of a new automated facility.

You will collaborate closely with Operators, Engineers, and cross-functional teams based in Silicon Valley to ensure products are onboarded accurately, processes are clearly documented, and operational launch timelines stay on track.

This role is ideal for someone with retail, grocery, warehouse, inventory, quality control, or operations experience who is highly accurate, comfortable with repetitive detail-oriented work, and excited to grow into a future Operator role.

## What You’ll Do

Product Measurement & Data Capture

- Accurately measure retail products using approved tools and procedures.
- Capture item-level data such as dimensions, weight, orientation, packaging type, and other required attributes.
- Enter product information into internal systems with a high degree of accuracy.
- Review work for completeness, consistency, and potential errors.

Product Testing

- Evaluate how products fit within storage environments used by the automation system.
- Test product placement, orientation, stability, and handling readiness.
- Identify products that may be too large, unstable, fragile, irregularly shaped, or otherwise unsuitable for automated handling.
- Document pass/fail results, exceptions, and special handling requirements.

Inventory Management & Product Control

- Organize and track products throughout the onboarding process.
- Maintain accurate inventory records for products being tested, staged, or completed.
- Support receiving, stocking, movement, and control of product samples.
- Keep work areas clean, organized, and ready for accurate measurement and testing.

Quality, Accuracy & Process Compliance

- Follow SOPs, checklists, and standardized onboarding procedures.
- Maintain a strong focus on accuracy, consistency, and repeatability.
- Escalate unclear or questionable product fits instead of guessing.
- Help identify process gaps, documentation issues, and opportunities for improvement.

Cross-Functional Collaboration

- Work closely with Operators, Engineers, and site leadership to resolve onboarding questions.
- Communicate product issues, fit concerns, and data discrepancies clearly.
- Support on-time operational deployment by completing onboarding tasks accurately and efficiently.
- Share observations that may improve product onboarding, tray fit standards, or automation performance.

Growth Toward Operations

- Build a strong understanding of Fulfil’s automation system, product handling requirements, and operational workflows.
- Demonstrate reliability, ownership, and process discipline.
- Develop the skills needed to grow into a future Operator role supporting live automation system performance.

## What We’re Looking For

- Experience in retail operations, grocery or similar environments.
- Safety first mentality, adhering to OSHA guidelines while prioritizing a safe work environment.
- Clear communicator with ability to explain complex system behavior simply.
- Calm, detail-oriented decision-maker who performs consistently over time and well under pressure.
- Comfortable using spreadsheets, dashboards, logs, and diagnostic tools; experience with metric reporting.
- Reliable, self-motivated, and able to operate with a high degree of ownership.
- Flexible schedule - preference for candidates with open availability.

Bonus Experience (Not Required)

- Exposure to warehouse automation, robotics platforms, industrial systems or data capture.
- Familiarity with item measurement and interpretation of data (calipers, scales)
- Experience supporting deployments, pilots, deadlines and prioritization.
- Experience with tools like Slack, Jira, Excel, or digital workflow platforms.

## What You’ll Get

- Early-stage exposure to a fast-growing robotics company.
- Compensation + equity in a mission-driven organization.
- Full medical, dental, vision, and 401(k) benefits.
- The compensation range for this position is $17-23/hr plus stock and benefits. Pay within the range is based on candidate experience, job-specific skills, education, and work location.
- A supportive, high-ownership operational culture.
- Opportunities to work closely with engineering & operations to help shape a live automation system.

## About Fulfil Solutions

## Company Overview
- **One-liner**: Fulfil Solutions builds fully automated, robotic pick-and-pack systems purpose-built for online grocery fulfillment to make e-grocery profitable and sustainable.
- **Entity Type**: Private (Series B)
- **Headquarters**: Mountain View, California, USA
- **Founded**: Not publicly available
- **Founders**: Leadership includes Mir Aamir (President & CEO), Matt Coady (CTO & VP Engineering), and Matt Gardner (VP Software Engineering); founding team has previous startup success.

## Core Business
- **Industry**: Grocery fulfillment automation, robotics, supply chain technology
- **Target Customers**: Grocery retailers (B2B) ranging from regional chains to large-scale operators seeking to expand or establish online grocery delivery and pickup
- **Mission**: To improve food access, reduce food waste, and help grocers enable consumer-centric, sustainable, and profitable online grocery at scale with automation [fulfil.com](https://www.fulfil.com/company)

## Products & Services
- **Fulfil Automation System**: A fully automated, end-to-end robotic fulfillment system for online grocery. It combines proprietary hardware (ShopBot™ mobile robots, dispense stations, vertical storage towers, cold enclosures) and custom software (computer vision, item-level inventory control, intelligent packing algorithms) to pick and pack all grocery categories—including fresh produce, meat, frozen, and refrigerated goods—with zero touch and 100% order accuracy. It is deployed in a white-label model and integrates with third-party last-mile delivery services. [fulfil.com](https://www.fulfil.com/technology)

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Total Funding raised — $60M Series B (announced alongside their partnership with The Save Mart Companies) [fulfil.com](https://www.fulfil.com/technology)
- **Notable Investors/Partners**:
  - Eclipse Ventures (Greg Reichow, Partner)
  - Khosla Ventures (Samir Kaul, Founding Partner & Managing Director)
  - Raffi Garabedian (Founder & CEO, Electric Hydrogen)
  - Gilad Almogy, PhD (Founder & CEO, Ultima Genomics)
- **Growth Signals**: 
  - Live and operational in Mountain View, CA [fulfil.com](https://www.fulfil.com/)
  - Announced a partnership with The Save Mart Companies, a California-based grocer with ~200 stores statewide [fulfil.com](https://www.fulfil.com/)
  - Demonstrating scalable system configurations ranging from 5,000 ft² to 20,000+ ft² facilities handling $10M to $60M+ annual GMV [fulfil.com](https://www.fulfil.com/technology)

## Competitive Advantages
- **Purpose-built for grocery**: Unlike general warehouse robotics, Fulfil's system is custom-designed to handle the complexity of fresh, frozen, and fragile grocery items in a single automated flow.
- **Item-level inventory control**: Cameras and databases track every item’s origin, location, and expiration, eliminating substitutions and reducing shrink [fulfil.com](https://www.fulfil.com/technology).
- **Universal Auto Pack**: The system packs any grocery item directly into customer bags with sensor fusion and computer vision, not into totes that require repacking.
- **Proprietary full-stack integration**: Hardware and software are designed in-house, creating a tightly integrated system that is low-maintenance and deploys in weeks [fulfil.com](https://www.fulfil.com/technology).
- **Financial moat**: By automating the entire process, Fulfil directly addresses the industry’s biggest barrier—profitability for online grocery operations.

## Strategic Focus
- **Scale deployment**: Following the Series B and Save Mart partnership, Fulfil is focused on expanding its commercial footprint with additional grocery partners.
- **Expand automation capabilities**: Continued R&D on system hardware, computer vision, and algorithms to increase throughput and SKU handling.
- **Enable sustainable grocery**: Reduce food waste and environmental impact through precise automated order fulfillment and reduced emissions from fewer failed deliveries.

## Why Work Here
- **Mission-driven work**: The company is motivated by reducing waste, environmental impact, and emissions through truly new technology [greenhouse.io](http://job-boards.greenhouse.io/fulfil).
- **Cross-disciplinary environment**: Teams span mechanical design, software, computer vision, systems integration, and operations, offering varied technical challenges [greenhouse.io](http://job-boards.greenhouse.io/fulfil).
- **Backed by top-tier VCs**: Well-funded and rapidly growing, with investors known for backing breakthrough technologies [fulfil.com](https://www.fulfil.com/company).
- **Open positions**: Currently hiring for roles in Automation Software Engineering (Staff/Principal Firmware Engineer), Electrical Engineering (Senior Reliability Engineer, Staff Electrical Engineer, Electrical Technician), Mechanical Engineering (Senior/Staff Mechanical Engineer - R&D), and Operations (Site Automation Lead, Assistant Site Automation Lead, Night Shift Maintenance Supervisor). Roles are located in Mountain View, CA, and Oregon (Hillsboro, Tanasbourne) [greenhouse.io](http://job-boards.greenhouse.io/fulfil).
- **Culture**: Described as a well-funded, rapidly growing, and inclusive company seeking curious, capable, passionate team members [greenhouse.io](http://job-boards.greenhouse.io/fulfil). Office/remote policy is not specified, but all listed roles are on-site in specific locations.

## Sources
1. [fulfil.com](https://www.fulfil.com/)
2. [fulfil.com/company](https://www.fulfil.com/company)
3. [fulfil.com/technology](https://www.fulfil.com/technology)
4. [greenhouse.io](http://job-boards.greenhouse.io/fulfil)

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