---
title: 'Product Operations Analyst I at Heavy Construction Systems Specialists, LLC'
canonical: 'https://feeny.ai/job/product-operations-analyst-i-heavy-construction-systems-specialists-llc-houston-h6x1zd5bk6t4'
type: 'job'
last_seen: '2026-09-13'
---

# Product Operations Analyst I at Heavy Construction Systems Specialists, LLC

- **Company:** Heavy Construction Systems Specialists, LLC
- **Location:** Houston, TX
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.gem.com/heavy-construction-systems-specialists-llc/am9icG9zdDpgRDHVKz_N9jueMSpHWvJd

## Job description

We are HCSS. For the last 40 years, we have been developing software to help construction companies streamline their operations. Based in Sugar Land, TX, our mission is helping customers achieve excellence through our proven customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. With this mission at the core of everything we do, HCSS is a pioneer and leader in the construction software space and a consistently recognized employer. We have earned Best Companies to Work for in Texas honors for 18 consecutive years and have been named a USA Today Top Workplace. HCSS has also been recognized by Built In as a Best Place to Work in Greater Houston and by Construction Executive for our technology innovation, reflecting our strong culture, industry leadership, and commitment to excellence.

## WHO WE NEED:

As a Product Operations Analyst I, you will play a key role in driving the efficiency, alignment, and scalability of product teams. Product Operations Analysts support decision-making by streamlining workflows, improving visibility into product initiatives, and ensuring teams have the structure and support they need to execute effectively. This role requires a strong attention to detail, analytical thinking, and the ability to translate operational needs into scalable solutions.

Qualifications:

- Bachelor’s degree, or 0-1 years experience in Product Operations or related fields.
- Demonstrates foundational analysis and project management skills.
- Minimal to no prior knowledge of Product Management Tools, Product Operations, or business operations needed.
- Ability to contribute to internal process reviews and simple project tasks under direction.
- Ability to assist in data collection, research, and documentation to support internal operational workflows.
- Ability to use existing tools/systems to maintain documentation and track project deliverables.
- Ability to recognize and escalate blockers in tools or processes.
- Ability to look for opportunities to improve documentation or workflows with guidance.
- Ability to understand how day-to-day work supports broader team goals.
- Familiarity with basic project management tools (e.g., Jira, Trello), documentation tools (e.g., Google Docs, Confluence).
- Ability to support internal feedback loops by collecting and analyzing trends.
- Ability to keep internal team documentation up to date.
- Ability to deliver visual and document-based results for internal stakeholders.
- Ability to receive mentorship and incorporate feedback into execution.
- Ability to execute assigned projects with weekly check-ins.
- Ability to operate with direct oversight from a more senior Product Operations Analyst.
- Familiarity with basic project management tools (e.g., Jira, Trello), documentation
- tools (e.g., Google Docs, Confluence).
- Familiarity with: Basic analytics platforms (Pendo, PowerBI)
- Familiarity with: Using AI to improve productivity and decision quality by refining prompts, synthesizing information, identifying risks or gaps, and integrating AI outputs into standard workflows

Preferred Qualifications:

- Familiarity with Salesforce
- Experience with B2B and SaaS software
- Experience in Agile Product Managements

Role Responsibilities:

- Manage the evolution of our tools and systems to boost team efficiency and promote consistent practice across teams.
- Enable the success of the Product team by ensuring they have what they need to operate effectively.
- Help the organization scale effectively by implementing and managing change across systems, tools, and processes.

Travel Requirements:

- <10% Travel may be required

## BENEFITS & PERKS:

Part of our mission is to provide a great life for our employees. We believe that when our people are happy, they do their best work. Some of the benefits and perks we offer include:

- Flexible hybrid schedule
- Medical, dental, and vision coverage with company-paid and employee-paid options
- Paid holidays, sick days, and personal time off
- Employee Resource Groups (ERGs) that foster connection and inclusion
- On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
- Dog-friendly campus and WiFi-accessible courtyards
- 401(k) with a 5% company match
- Coverage for employee professional development and wellness
- And more!

## About Heavy Construction Systems Specialists, LLC

## Company Overview
- **One-liner**: HCSS develops integrated construction management software for heavy civil, highway, and utility contractors to streamline estimating, operations, fleet management, and safety.
- **Entity Type**: Private (Bootstrapped/Employee-Owned)
- **Headquarters**: Sugar Land, Texas, USA
- **Founded**: 1986
- **Founders**: Not publicly listed (known as a long-tenured leadership team)

## Core Business
- **Primary industry**: Construction Technology (ConTech) / Heavy Civil Construction Software
- **Target customers**: B2B – heavy civil, infrastructure, highway, and utility contractors of all sizes, including 43 of the ENR top 50 heavy civil contractors
- **Mission statement**: “To help customers achieve excellence through our proven, customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees.”

## Products & Services
- **HeavyBid**: Industry-standard estimating software for heavy civil contractors; helps users submit competitive bids faster by organizing complex costs and managing bids from backlog to execution.
- **HeavyJob**: Operations and field management software for tracking daily activities, labor productivity, material costs, and equipment utilization; 95% of projects close within budget.
- **Equipment360**: Fleet management software built for heavy civil; reduces breakdowns by 65% through real-time monitoring, automated maintenance, and optimized asset utilization.
- **HCSS Safety**: Safety management software to keep workers safe on the job.
- **HCSS Data & Reporting**: Remote software access and reporting solution hosted on secure servers; offers 80+ automated and customized reports via Microsoft Power BI, with 99.5% uptime.
- **HCSS University**: Software training program provided to 170+ colleges and universities since 1992.

## Market Standing
- **Valuation**: Not disclosed (private, employee-owned)
- **Key Metric**: Serves 4,000+ companies with 50,000+ construction professionals using HCSS software daily
- **Notable Investors/Partners**: Dispatcher-Pro (acquired, France-based resource management technology leader); Microsoft Power BI integration partner; integration ecosystem connecting HeavyJob to accounting and payroll applications
- **Growth Signals**: Acquired Dispatcher-Pro to expand globally; recognized as a “Top Construction Technology Firm” by Construction Executive (2024); repeat gold medal winner of Roads & Bridges Contractor’s Choice Awards; Constructech Vision Awards winner; 17 consecutive years as a “Best Company to Work for in Texas”; over 400 employees

## Competitive Advantages
- **Market Dominance**: HeavyBid is the gold standard for heavy civil estimating; used by 43 of the ENR top 50 heavy civil contractors.
- **End-to-End Platform**: Integrated suite covering the entire project lifecycle from bid to closeout — not just point solutions.
- **Award-Winning Support**: 24/7/365 instant support from Sugar Land, TX office with “three rings or less” pickup, no phone trees.
- **Customer Lock-In & Switching Costs**: Deep integration into customer workflows; 95% of HeavyJob projects close within budget; 60% more bids submitted than competitors.
- **Employee Ownership Culture**: Every contributor shares in ownership and success of the company, driving long-term thinking.

## Strategic Focus
- **Global Expansion**: Building on the Dispatcher-Pro acquisition to serve contractors worldwide.
- **Platform Integration**: Continuing to refine and expand the integrated suite, connecting office to field with real-time data.
- **Innovation in Fleet & Safety**: Enhancing Equipment360 and safety modules to reduce breakdowns and improve job site safety.
- **Talent Attraction**: Maintaining a people-first culture to attract top talent in Sugar Land, TX.

## Why Work Here
- **Award-Winning Culture**: 17 consecutive years as a “Best Company to Work for in Texas”; ranked among “100 Best Places to Work in Houston” by Built In (2025).
- **Work Environment**: Unique campus in Sugar Land, TX with on-site gym, basketball/volleyball court, soccer field, racquetball court, 200-meter track, 600-meter jogging trail, game room, theatre room, and dog-friendly campus.
- **Perks**: Daily fresh fruit/snacks/drinks, catered Friday lunches, company picnics, crawfish boils, holiday cookouts, birthday lunches with paid day off, anniversary awards every 5 years.
- **Compensation & Benefits**: Company-paid medical and dental premiums, 100k life insurance, long-term care, STD/LTD, pet insurance, 3% 401k match, employee ownership plan.
- **Learning & Growth**: Continuous learning fund, tuition reimbursement, mentorship program, leadership/management training.
- **Work Policy**: Office-based in Sugar Land, TX with casual dress code; not a remote-first company based on campus amenities and culture.

## Sources
1. [hcss.com - About Us](https://www.hcss.com/about-us/)
2. [hcss.com - Product Suite](http://www.hcss.com/)
3. [careers.hcss.com - Careers](https://careers.hcss.com/)
4. [careers.hcss.com - Perks](https://careers.hcss.com/company-perks/)
5. [jobs.gem.com - HCSS Careers](https://jobs.gem.com/heavy-construction-systems-specialists-llc/)

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