---
title: 'Product Operations Lead at Cloudinary'
canonical: 'https://feeny.ai/job/product-operations-lead-cloudinary-israel-nw46v2m7fm0r'
type: 'job'
last_seen: '2026-09-23'
---

# Product Operations Lead at Cloudinary

- **Company:** Cloudinary
- **Location:** Israel
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-23
- **Apply:** https://jobs.lever.co/cloudinary/7f3812ca-d4c6-4d7f-acb0-9206c2984a64

## Job description

## About the Role

We are seeking a Product Operations Lead to play a key role in product launches, planning processes, AI adoption and operational efficiency. This role will ensure product availability, process optimization, and KPI tracking, working cross-functionally with Product, Engineering, Marketing, and Customer Success teams. The ideal candidate will drive seamless product delivery, scale best practices, and enhance the product management lifecycle.

## Key Responsibilities

Product Launch & Go-to-Market Readiness

- Drive cross-functional product launch planning, ensuring clear responsibilities and execution timelines.
- Develop together with Product Marketing scalable launch playbooks to standardize and optimize the GTM process.
- Track and measure launch success through key metrics such as adoption, usage, and retention.
- Ensure internal teams are enabled with product documentation, updates, release notes and other enablement principles
- Partner with Customer Success to optimize post-launch support and user experience.
- Monitor product readiness and ensure alignment between Product, R&D, Support and GTM teams.

AI & Builder Approach

- Work AI-first - use Claude and the connected stack (JIRA, Confluence, Vitally, Gong, Slack) as the default method for drafting, analysis, and synthesis, not an occasional shortcut.
- Build the tooling you need. Ship lightweight internal tools - scripts, agents, digests, dashboards - that remove recurring manual work in release and launch operations, without waiting for an engineering roadmap slot.
- Contribute to Product Brain, our internal AI knowledge layer, and design operational workflows that pull context from connected systems rather than reassembling it by hand each cycle.
- Own AI adoption within Product Operations - find the manual work a system should be doing, prototype the replacement, and prove it works before asking anyone to adopt it.
- Apply judgment on where automation belongs. Know which decisions, escalations, and communications need a human, and keep those human.

KPI Tracking & Operational Excellence

- Define and track key performance indicators (KPIs) to measure release and launch effectiveness.
- Identify and implement process improvements to enhance speed and efficiency.
- Leverage data insights to drive continuous optimization of product operations workflows.
- Own and optimize tooling and dashboards to provide real-time visibility into product health.
- Partner with R&D to streamline deployment workflows, product maintenance and incident response guidelines.

## Qualifications & Experience

Required Skills & Experience

- At least 7 years in Product Operations, Business Development or Product Lifecycle Management within a SaaS or technology-driven company.
- Experience with feature or Product delivery, value driven decision making and coordinating product launches and releases.
- Experience in  agile & kanban development, release processes, and change management.
- Hands-on daily use of AI tools in real work, with concrete examples of what changed as a result.
- Proficiency in JIRA, Confluence, or similar release tracking tools.
- Data-driven mindset with experience in tracking and analyzing product performance metrics, overseeing execution strategy and tactical improvements
- Comfortable contributing to engineering discussions around technology decisions and strategy related to a product pipeline
- Excellent communication, collaboration, and stakeholder management skills.

Desired Skills

- Knowledge of SaaS business models, pricing strategies, and GTM execution.
- Familiarity with customer adoption and retention analytics.
- Experience working with API-first or developer-focused products.
- Experience building internal tools or automations that other teams actually adopted.
- Familiarity with LLM-based workflows — prompt and agent design, MCP connectors, or similar.

Success Metrics

- Efficient and predictable releases, with minimal delays or incidents.
- Stronger cross-functional coordination, improving launch readiness.
- Standardized product operations processes, improving efficiency and scalability.
- Data-driven decision-making, leveraging insights to optimize release and launch performance.
- Higher product adoption rates, increasing user engagement and retention.
- Reduced manual operational load, with recurring coordination and reporting work replaced by AI-assisted workflows and internal tooling.

## About Cloudinary

## Company Overview
- **One-liner**: Cloudinary provides an image and video API platform that enables businesses to manage, transform, and deliver visual experiences at scale using AI, automation, and a global CDN.
- **Entity Type**: Private (total funding $100M across 3 rounds)
- **Headquarters**: San Jose, California, USA (with a major office in Petah Tikva, Israel)
- **Founded**: 2012
- **Founders**: Itai Lahan (CEO), Tal Lev-Ami (CTO), Nadav Soferman (CPO)

## Core Business
- **Primary industry**: Technology, Information and Internet
- **Target customers**: B2B – developers, marketers, and brands of all sizes (from SMBs to hyper-growth companies and enterprises)
- **Mission**: “Empower companies to deliver visual experiences that inspire and connect by unleashing the full potential of their media.” [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)

## Products & Services
- **Cloudinary Image**: Automated image transformations, GenAI editing, and optimized delivery for any device, channel, or use case. [cloudinary.com](https://cloudinary.com/)
- **Cloudinary Video**: AI-powered video transcoding, smart cropping, automated subtitles, and optimized delivery. [cloudinary.com](https://cloudinary.com/)
- **Cloudinary AI**: Practical AI built into workflows – AI agents, GenAI tools, content-aware processing, and MCP-ready APIs. [cloudinary.com](https://cloudinary.com/)
- **Digital Asset Management (Agentic DAM)**: A single platform for managing images, videos, and assets with AI agents that organize, find, moderate, and automate workflows. [cloudinary.com](https://cloudinary.com/)
- **Media Workflows**: Low-code/no-code workflow automation with pre-built templates, plus a Moderation Agent that enforces brand standards. [cloudinary.com](https://cloudinary.com/)

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric (Private)**: Annual revenue of $86.7M; total funding raised $100M. [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)
- **Notable Investors / Partners**: Not publicly available in provided sources (the company has completed 3 funding rounds, but specific lead investors are not listed). Partners include integrations with major tech stacks (e.g., MCP server support). [cloudinary.com](https://cloudinary.com/)
- **Growth Signals**:
  - 80 billion assets under management, 11,000+ customers, 3 million developers worldwide. [cloudinary.com](https://cloudinary.com/)
  - Headcount grew 6.4% YoY (+27 people), now employing 377 people across 15 countries. [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)
  - LinkedIn followers grew 51.5% year-over-year. [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)
  - Product rating of 4.6/5.0 (171 reviews). [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)

## Competitive Advantages
- **AI-Driven Automation**: Patented image and video processing capabilities combined with GenAI tools that automate transformations, moderation, and delivery. [cloudinary.com/about](https://cloudinary.com/about)
- **Massive Ecosystem**: Trusted by over 3 million developers and 11,000 enterprise brands, creating a strong network effect and community-driven development. [cloudinary.com](https://cloudinary.com/)
- **Developer-First Platform**: Extensive APIs, SDKs, MCP server support, and pre-built integrations make Cloudinary a critical part of the tech stack for many companies. [cloudinary.com](https://cloudinary.com/)
- **Scalability & Performance**: Global CDN and optimized delivery ensure high-performant visual experiences even at massive scales (80 billion assets). [cloudinary.com](https://cloudinary.com/)

## Strategic Focus
- **AI Agents & GenAI**: Embedding practical AI into every workflow (e.g., AI agents for moderation, GenAI editing, content-aware processing). [cloudinary.com](https://cloudinary.com/)
- **Workflow Automation**: Expanding no-code/low-code media workflows to reduce manual effort for marketing and development teams. [cloudinary.com](https://cloudinary.com/)
- **Platform Extensibility**: Connecting deeply with the broader tech stack (LLMs, AI tools, agents) via MCP server APIs and integrations. [cloudinary.com](https://cloudinary.com/)

## Why Work Here
- **Culture**: Described as “positive, energetic, and supportive” with a strong emphasis on collaboration and celebrating skills. [cloudinary.com/careers](https://cloudinary.com/careers)
- **Work Model**: Hybrid model that encourages flexibility and autonomy while balancing in-office collaboration. [cloudinary.com/careers](https://cloudinary.com/careers)
- **Benefits**: Comprehensive health coverage (varies by location), mental health and wellness programs, family-friendly policies (parental leave, flexible arrangements), and four global days off for well-being. [cloudinary.com/careers](https://cloudinary.com/careers)
- **DEI**: Company-wide diversity, equity, and inclusion initiatives; a stated commitment to reflecting the communities they serve. [cloudinary.com/careers](https://cloudinary.com/careers)
- **Hiring Process**: Typically three-stage interview process; feedback-driven decision-making. [cloudinary.com/careers](https://cloudinary.com/careers)
- **Global Team**: Employees span 15 countries; constant connection across time zones. [cloudinary.com/about](https://cloudinary.com/about)
- **Employer Rating**: 3.9/5.0 (155 reviews) with strong scores in Work-Life (4.0), Compensation (3.9), and Culture (3.9). [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)

## Sources
1. [cloudinary.com/about](https://cloudinary.com/about)
2. [cloudinary.com/careers](https://cloudinary.com/careers)
3. [cloudinary.com](https://cloudinary.com/)
4. [linkedin.com/company/cloudinary](https://linkedin.com/company/cloudinary)
5. [jobs.lever.co/cloudinary](https://jobs.lever.co/cloudinary)

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