--- title: 'Product Operations at Reflow' canonical: 'https://feeny.ai/job/product-operations-reflow-united-states-69mrk6t1h9ej' type: 'job' last_seen: '2026-10-26' --- # Product Operations at Reflow - **Company:** Reflow - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-17 - **Last confirmed live:** 2026-10-26 - **Apply:** https://jobs.ashbyhq.com/reflow/1baf100d-6ae6-4494-9389-45a46f1ab1a7 ## Job description We’re building Reflow, a workforce and workflow intelligence platform that helps teams understand and improve how work gets done. As we scale product development, customer usage, and partner integrations, we need someone who can bring structure, clarity, and momentum to how product work actually ships. This is a Product Operations role for someone who thrives at the intersection of product, engineering, and execution, turning priorities into plans and plans into shipped outcomes. ## What you’ll do Own prioritization and execution flow - Partner with founders and product leadership to prioritize the product roadmap based on customer impact, revenue, and technical constraints. - Translate high-level priorities into clear execution plans, milestones, and timelines. - Support the engineering team by clarifying scope, sequencing work, and protecting focus. Drive testing and delivery - Coordinate product testing, releases, and rollouts to ensure quality and readiness. - Manage dependencies, unblock teams, and keep work moving across functions. - Track progress and surface risks early — no surprises. Be the connective tissue - Act as the operational bridge between product, engineering, GTM, and partners. - Turn customer, sales, and support feedback into clear, actionable inputs for the product team. - Ensure everyone knows what’s shipping, when, and why. Partner setup and onboarding - Participate in the setup and onboarding of partners (pilots, early access programs). - Coordinate internal and external stakeholders to deliver smooth launches. - Document processes so partner onboarding becomes repeatable and scalable. Project manage cross-functional initiatives - Lead cross-functional product initiatives end-to-end (new features, launches, integrations). - Define success criteria, timelines, owners, and follow-ups. - Improve how we plan, execute, and learn from product work over time. ## Who you are - Experience in product operations, program management, product management, or technical operations. - Comfortable working closely with engineering teams and understanding technical tradeoffs (you don’t need to code, but you speak the language). - Strong at prioritization, planning, and execution: You bring order without slowing things down. - Clear, structured communicator who keeps teams aligned and moving. - Proactive and calm under pressure; you anticipate issues before they become problems. - Thrive in early-stage environments where processes are built, not inherited. Bonus points - Experience working on B2B SaaS, data, analytics, or workflow products. - Exposure to partner integrations, APIs, or platform products. - Background in startups or fast-growing teams. ## Why join - Be remembered as the person who made the product org work. - Work directly with founders and shape how product decisions get made. - High ownership across roadmap, execution, and partner delivery. - Opportunity to grow into Head of Product Ops, Program Management, or Product Leadership as the company scales. - Flexible setup (contract or full-time), high trust, high impact. This role is for someone who loves turning ambition into execution, and making sure the right things ship, the right way, at the right time. Compensation: We offer competitive pay based on the market and where you’re located. The salary ranges in our job postings are intentionally wide because they need to cover both U.S. and international candidates. Our final offer will depend on things like your experience, skill set, and location. ## About Reflow ## Company Overview - **One-liner**: Reflow is a workforce and workflow intelligence platform that helps enterprises understand how work actually happens across people and systems, enabling leaders to optimize workflows, deploy automation with confidence, and measure real ROI. - **Entity Type**: Private (Seed stage; raised $15M+ in seed funding) - **Headquarters**: San Francisco, California, United States - **Founded**: 2024 - **Founders**: Uğur Kaner (repeat founder; previously co-founded Collective) ## Core Business - **Primary industry**: Enterprise operations intelligence, workflow visibility, and automation ROI measurement. - **Target customers**: Mid-market and enterprise organizations with large operational teams performing high-volume, repeatable, computer-based work (e.g., customer support, accounting, legal, compliance). - **Mission / purpose**: Make operational work observable so automation decisions are grounded in reality, not assumptions – becoming essential infrastructure for AI-driven enterprise operations. ## Products & Services - **Reflow Platform** (SaaS): Provides real-time visibility into how work flows across people, systems, and processes without relying on time tracking, self-reported data, or complex integrations. Features include: - Identifying bottlenecks, inefficiencies, and SOP deviations. - Prioritizing where automation or AI will have the highest impact. - Measuring the ROI of automation and optimization efforts over time. - Enterprise-grade privacy and security (SOC 2 Type 2, HIPAA, GDPR, CPRA/CCPA, configurable metadata collection, aggregated/anonymized views). ## Market Standing - **Valuation / Market Cap**: Not disclosed. - **Key Metric**: Total funding of $15M+ (Seed round, February 2026). - **Notable Investors / Partners**: Seed round led by [Basis Set Ventures](https://www.basissetventures.com/), with participation from Bling, BTV, E2, and others. Backed by operators from Collective, Boundless, Proper. - **Growth Signals**: - Early customer Collective reported saving $1.2M in two months and significantly reducing unnecessary headcount while increasing output. - Employees: 12 (monthly headcount growth +10.5%) with a rapid hiring ramp (51 open positions listed, quarterly job posting growth +537.5%). - Operates across 5 countries (US, Turkey, Germany, Netherlands, Armenia). - LinkedIn followers growing at +50.3% monthly. ## Competitive Advantages - **System-level observation** – Reflow observes workflows end-to-end rather than monitoring individual employees, avoiding the pitfalls of traditional time tracking or productivity scoring. - **Privacy-first by design** – No surveillance; aggregated/anonymized views, strict access permissions, and enterprise compliance certifications (SOC 2 Type 2, HIPAA, GDPR). - **Ready in a day** – Minimal setup, no manual integrations or self-reported data required. - **Actionable ROI measurement** – Measures the actual impact of automation, helping teams justify investments and iterate with data. ## Strategic Focus - Scale the platform to more mid-market and enterprise customers, particularly in operations-heavy functions (customer support, accounting, legal, compliance). - Continue expanding workflow and workforce intelligence capabilities to serve as foundational infrastructure for AI-driven enterprise operations. - Deepen integration with existing enterprise tooling and automation frameworks to further reduce friction. ## Why Work Here - **Founder-led** by repeat entrepreneur Uğur Kaner (co-founder of Collective), with a team of operators and product leaders from well-known startups. - **Rapid growth phase** – 51 open roles across engineering, data, sales, customer success, product, and operations. High autonomy and impact expected. - **Remote-first / flexible** – Operates in 5 countries; HQ in San Francisco but distributed team across US, Turkey, Germany, Netherlands, Armenia. - **Engineering culture** – Emphasis on building a “system of record for enterprise operations”; technical challenges include real-time data pipelines, ML for anomaly detection, and scalable infrastructure. - **Perks & environment** – Not explicitly listed, but roles are posted with a focus on “building products that help enterprises see the truth behind their operations” – mission-driven and data-obsessed. ## Sources 1. [reflow.ai](https://www.reflow.ai/) 2. [LinkedIn – Reflow](https://www.linkedin.com/company/reflowai) 3. [PRNewswire – Reflow launches with $15M+ seed](https://www.prnewswire.com/news-releases/reflow-launches-with-15m-seed-to-make-enterprise-operations-observable-at-scale-302684424.html) 4. [Tech.eu – Reflow launches following $15M+ seed round](https://tech.eu/2026/02/11/reflow-launches-following-a-15m-seed-round-focused-on-operational-visibility-for-enterprises/) 5. [Careers Page – jobs.ashbyhq.com/reflow](https://jobs.ashbyhq.com/reflow) ## Other roles at Reflow - [GTM](https://feeny.ai/job/gtm-reflow-united-states-xk5365n8zqw8) — United States - [Founding Recruiter](https://feeny.ai/job/founding-recruiter-reflow-united-states-4mx9kz01mfa9) — United States - [Customer Success](https://feeny.ai/job/customer-success-reflow-united-states-q09qfaw3th5d) — United States - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-reflow-united-states-yezzsez2fm0e) — United States - [Lead Mac Developer](https://feeny.ai/job/lead-mac-developer-reflow-united-states-gzm789n4h2rz) — United States - [Fractional Product & Narrative Marketer](https://feeny.ai/job/fractional-product-narrative-marketer-reflow-united-states-7t1w6bw3wy30) — United States - [Data Scientist](https://feeny.ai/job/data-scientist-reflow-europe-8ehe1074f8j1) — Europe - [Full-Stack Data Platform Engineer](https://feeny.ai/job/full-stack-data-platform-engineer-reflow-europe-bm319z1zz1px) — Europe - [DevOps & Security Engineer](https://feeny.ai/job/devops-security-engineer-reflow-europe-jb7r5mv1dhkp) — Europe - [AI Engineer](https://feeny.ai/job/ai-engineer-reflow-united-states-zaghwne7yp51) — United States