---
title: 'Product Owner | Atlanta Hybrid at Puzzle Consulting Services'
canonical: 'https://feeny.ai/job/product-owner-atlanta-hybrid-puzzle-consulting-services-georgia-z5nqm60wtef4'
type: 'job'
last_seen: '2026-09-16'
---

# Product Owner | Atlanta Hybrid at Puzzle Consulting Services

- **Company:** Puzzle Consulting Services
- **Location:** Georgia
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-07-27
- **Last confirmed live:** 2026-09-16
- **Apply:** https://jobs.ashbyhq.com/puzzle-consulting-services/2e730b9b-7427-4254-a0d8-d05a08065d59

## Job description

Description We are looking for a Product Owner to drive successful customer adoption of the Bright Portal platform across our growing 3PL customer base. You are the subject-matter expert embedded with the Professional Services team who ensures that customers truly adopt, use, and derive value from the portal. Deposco's 3PL vertical is growing fast. As the Bright Portal Product Owner, you will own the portal experience end-to-end: from go-live readiness through roadmap delivery, packaging new features for customers, and ensuring the portal becomes a competitive differentiator for every 3PL we serve. Your key success metric is customer adoption.

## What You'll Do

Delivery Enablement

- Embedded advisor alongside Professional Services project teams — ensuring customers successfully adopt the platform, not just go live on it
- Portal SME for all Professional Services project teams

Customer Feedback Loop

- Convert field observations to product tickets within the sprint, eliminating the signal lag that costs velocity

Roadmap Management

- Prioritizing backlog
- Incorporating AI-enabled features into the product

Functional Prototyping

- Build working prototypes directly with customers to validate ideas before engineering touches them

New Feature Packaging

- Monitor post-release adoption and surface issues before customers escalate them
- Drive customer awareness and excitement for new capabilities
- Ensure every customer knows what's coming, why it matters, and how to use it — before it ships

## What You'll Need

- Critical thinker, Industry functional thinking, Curious problem seeker, Product creativity
- Experience in SaaS product management, implementation, solutions engineering, or 3PL/supply chain operations
- Claude Code or equivalent experience
- Self-directed and comfortable operating without a fully-defined playbook
- Bonus: familiarity with WMS/OMS platforms or warehouse operations
- Bachelor’s degree in Business Administration, Engineering, Computer Science, Supply Chain Management, Management Information Systems, or a related degree, with a minimum overall grade point average (GPA) of 3.0.
- 3+ years of experience developing, supporting, or implementing application software in any of the following areas: e-commerce, order management, inventory management, application integration, API’s, and shipping. Hands-on expertise with supply chain or e-commerce software solutions is desired.
- Experience or interest in a software product management role.
- Exceptional organizational skills with the ability to manage multiple projects simultaneously without sacrificing quality.
- Strong team and interpersonal skills, with the ability to work and collaborate with team members both technically and functionally. Strong interpersonal, organizational, time management, and problem-solving skills.
- Self-motivation and a passion to learn.

## Perks

- Be part of an energetic team that is serious about delivering software to customers and cultivating our culture. We work awfully hard and are having a blast doing it. This team believes that what we are doing is a game-changer in the industry
- Coffee bar with cold brew on tap and a full-time barista
- Standing desk (if you’re into that sort of thing)
- Corporate events including food trucks, Top Golf and other shenanigans
- Corporate office with co-working spaces, ping-pong tables, corn-hole boards, and Avalon around the corner
- Benefits package including health care, paid time off, life insurance, 401k plan (with match), and gym reimbursement
- Be part of a team recognized for 5 years running as a USA Today Top Workplace!

Be part of an energetic team that is serious about delivering innovative software solutions to customers and cultivating our culture. Our team has gathered around a mission to make the world a better place through the marriage of commerce and technology. To improve quality of life for those around us by making more goods available to them. To make those goods more affordable. To help unlock global prosperity built on a new digital economy. This is our cause, our mission, our goal.

## About Puzzle Consulting Services

## Company Overview
- **One-liner**: Puzzle Consulting Services is a software and talent consulting firm that helps U.S. companies achieve supply chain success through implementation of Bright Suite solutions and connects them with top Latin American engineering talent.
- **Entity Type**: Private (no public funding data available)
- **Headquarters**: Atlanta, Georgia, USA (with offices in Honduras and Brazil)
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- Primary industry/industries: Software consulting, professional services, supply chain technology, nearshore talent recruitment.
- Target customers: Mid-market to enterprise clients in consumer goods, food and beverage, third-party logistics, transportation, and shipping (B2B).
- Mission or purpose: "Help bold companies grow by connecting them with exceptional engineering talent from across Latin America — and to give that talent a community where they can grow and thrive." [puzzle.tech](https://www.puzzle.tech/aboutus)

## Products & Services
- **Supply Chain Consulting & Implementation**: Professional services including implementation, configuration, and support of the Bright Suite of solutions (warehouse management, order management, sourcing, and inventory management). [builtin.com](https://builtin.com/company/puzzle-consulting-services)
- **Talent Platform (Puzzle)**: A nearshore hiring service that pre-vets and connects U.S. companies with Latin American software engineers and support teams for full-time roles with USD salaries and benefits. [puzzle.tech](https://www.puzzle.tech/)
- **Coding Latam**: A community initiative that hosts conferences, mentorship, and projects to empower developers across Latin America. [puzzle.tech/aboutus](https://www.puzzle.tech/aboutus)

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Not disclosed (private company; headcount growth and open roles suggest a scaling organization)
- **Notable Investors/Partners**: Not publicly available; partners likely include clients using Bright Suite solutions (e.g., Blue Yonder ecosystem)
- **Growth Signals**: Active hiring across multiple roles (Solutions Consultant, Help Desk Specialist, SEO Content Developer, Senior Designer, etc.) across Honduras, US, and remote LATAM. Maintains offices in two countries and appears to be expanding its talent pool through the Puzzle brand. [builtin.com](https://builtin.com/company/puzzle-consulting-services/jobs)

## Competitive Advantages
- **Niche specialisation**: Deep expertise in implementing Bright Suite supply chain software, a high-value enterprise need.
- **Nearshore talent model**: Access to cost-effective, time-zone-aligned Latin American engineers, combined with U.S.-based leadership and client relationships.
- **Dual business model**: Consulting services generate recurring revenue and client trust; the talent platform scales as a separate growth engine.
- **Community investment**: Coding Latam strengthens employer brand and creates a pipeline of skilled developers.

## Strategic Focus
- Scale the talent platform to serve more U.S. companies hiring in Latin America while continuing to deliver supply chain implementation services.
- Expand service offerings beyond Bright Suite into adjacent technologies.
- Deepen presence in Honduras and other Latin American markets as a hub for nearshore delivery.

## Why Work Here
- **Culture**: Values-driven with a focus on "every piece matters," ownership, and simplicity. Strong emphasis on community and growth [puzzle.tech](https://www.puzzle.tech/aboutus).
- **Work policy**: Hybrid workspace — employees combine remote and on-site work; many roles are fully remote for Latin American candidates. [builtin.com](https://builtin.com/company/puzzle-consulting-services)
- **Perks for talent**: Competitive USD salaries, paid time off, health insurance support, annual salary reviews, career development, and a dedicated Talent Experience team. [puzzle.tech](https://www.puzzle.tech/careers)
- **Engineering culture**: Pre-vetted engineers, modern tech stacks, and the opportunity to work on impactful projects for U.S. clients from a Latin American base.

## Sources
1. [builtin.com](https://builtin.com/company/puzzle-consulting-services) – Company overview, office locations, work policy, and job listings
2. [builtin.com/jobs](https://builtin.com/company/puzzle-consulting-services/jobs) – Current open roles and descriptions
3. [puzzle.tech](https://www.puzzle.tech/) – Main website, value proposition, and talent platform
4. [puzzle.tech/aboutus](https://www.puzzle.tech/aboutus) – Mission, values, and community initiatives
5. [puzzle.tech/careers](https://www.puzzle.tech/careers) – Benefits and why talent chooses Puzzle

## Other roles at Puzzle Consulting Services

- [Banner - Oracle Developer - Remote LATAM](https://feeny.ai/job/banner-oracle-developer-remote-latam-puzzle-consulting-services-latin-america-p3sj12fx1r66) — Latin America
- [Patient Care Consultant - Onsite San Pedro Sula](https://feeny.ai/job/patient-care-consultant-onsite-san-pedro-sula-puzzle-consulting-services-fgsb8affn4a6) — Honduras
- [Senior Software Engineer - Remote Latam](https://feeny.ai/job/senior-software-engineer-remote-latam-puzzle-consulting-services-brazil-nt02abb82kqf) — Brazil
- [SAP IS-U FI-CA Functional Consultant II - Remote Latam](https://feeny.ai/job/sap-is-u-fi-ca-functional-consultant-ii-remote-latam-puzzle-consulting-services-sq5baq7rjhde) — Latin America
- [SAP IS-U Billing Functional Consultant II - Remote Latam](https://feeny.ai/job/sap-is-u-billing-functional-consultant-ii-remote-latam-puzzle-consulting-p8r7c3tx2gts) — Brazil
- [Senior Solutions Consultant](https://feeny.ai/job/senior-solutions-consultant-puzzle-consulting-services-georgia-gyczd4z1hn5a) — Georgia