--- title: 'Product Owner, College Pads at StarRez' canonical: 'https://feeny.ai/job/product-owner-college-pads-starrez-united-kingdom-1q5j4tgf96rx' type: 'job' last_seen: '2026-10-13' --- # Product Owner, College Pads at StarRez - **Company:** StarRez - **Location:** United Kingdom - **Work type:** remote - **Posted:** 2026-09-24 - **Last confirmed live:** 2026-10-13 - **Apply:** https://job-boards.greenhouse.io/starrez/jobs/5434512008 ## Job description ## About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. ## The Role StarRez is seeking a Product Owner based out of the UK to join the College Pads team. This is not a typical Product Owner role. You’ll help evolve a high visibility, customer-facing platform, partnering closely with cross-functional teams across the UK, US, and India. You’ll translate product direction into high-quality delivery, owning the backlog, driving day-to-day execution, and helping the team make sound trade-offs across customer value, business impact, speed, scope, and risk. You’ll operate in a fast-moving, AI-first environment, and play an active role in validating solutions with customers and stakeholders across markets. ## Role Details - Work Location: Remote (UK) - Travel: 5% (The percentage of travel is an estimation and may vary based on business needs.) - Reporting Structure: This role reports to the Principal Product Manager. ## What You’ll Do - Own product delivery: Translate product direction into clear, actionable work and own backlog refinement, sprint planning, day-to-day execution, and release readiness. - Turn strategy into shipped product: Partner with Product, Engineering, and Design to break priorities into deliverable increments and make clear trade-offs across customer value, business impact, speed, scope, and risk. - Validate with customers: Work with universities, students, and internal stakeholders to test solutions, gather feedback, and incorporate insights into product decisions. - Drive measurable outcomes: Keep the team focused on improvements to acquisition, conversion, engagement, and business outcomes rather than simply delivering features. - Operate AI-first: Use AI to improve requirements, acceptance criteria, scenario planning, prototyping, research synthesis, and product collaboration. - Enable effective multi-market delivery: Work across UK, US, and India teams while accounting for customer, market, release, and communication differences. Required Qualifications - 2+ years of experience as a Product Owner, Product Analyst, or similar role, with strong backlog management, prioritization, and the ability to translate product direction into clear, actionable requirements - Experience working across multiple markets or regions, with an understanding of how customer needs, market differences, release considerations, and stakeholder expectations can influence product delivery - Experience across B2B and B2C products, or within a B2B2C or other multi-sided product environment - Experience working directly with customers or users to validate needs, test solutions, and incorporate feedback into product decisions - Experience partnering closely with Engineering and Design to shape solutions, navigate constraints, and make informed trade-offs - Demonstrated use of AI to improve aspects of the product development lifecycle - Clear and confident communication with internal and external stakeholders - Ability to work effectively across geographically distributed teams ## Preferred Qualifications - Experience with marketplace, listings, PropTech, ILS-style, or other multi-sided products - Understanding of integrations, ecosystem dependencies, and how a marketplace or platform creates value and monetizes - Background in scale-ups or high-growth environments Reasons to join our Team: - Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years - A supportive team environment with emphasis on learning and development opportunities - Our Promise: You will learn, grow, and be appreciated for your impact and contributions. - Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. StarRez is an equal opportunity employer. ## About StarRez ## Company Overview - **One-liner**: StarRez provides a unified residential management platform that automates housing, events, and community operations for universities and accommodation providers globally. - **Entity Type**: Private (Bootstrapped/Profitable, no recent funding rounds disclosed) - **Headquarters**: West Melbourne, Australia (with offices in Denver, USA; London, UK; and Hyderabad, India) - **Founded**: 1992 - **Founders**: Not publicly disclosed ## Core Business - **Primary industry/industries**: PropTech (Property Technology) and EdTech (Education Technology), specifically student housing and accommodation management software. - **Target customers**: B2B, serving universities, colleges, and accommodation providers (on- and off-campus housing, conference and event centers). - **Mission or purpose statement**: "The Platform for Thriving Residential Communities." ## Products & Services - **On-Campus Housing Platform**: A comprehensive SaaS solution for managing room selection, roommate matching, meal plans, and the full student housing lifecycle, with AI enhancements. - **Off-Campus Housing Platform (powered by College Pads)**: A university-branded platform providing verified listings, renter education, and tools for the off-campus housing journey. - **Conference & Events Platform**: Manages group bookings, lodging, and event logistics for conferences, summer programs, and special events. - **Rez360**: A module for managing conduct, community operations, student employment, incident tracking, duty rounds, visitor tracking, and AI-assisted communication. - **StarRez Intelligence**: A suite of responsible, purpose-built AI tools for insights, trend prediction, and workflow simplification (e.g., AI-assisted writing, conversational data exploration). - **StarCare Online**: A 24/7 global support knowledge base for users. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company). - **Key Metric**: Annual Revenue estimated at $25M–$100M (USD) per Glassdoor; serves 1,300+ customers in 25+ countries, managing 3M+ residents. - **Notable Investors/Partners**: Not publicly disclosed (bootstrapped/profitable). Partners include Microsoft Azure (cloud infrastructure) and a network of technology and service providers. - **Growth Signals**: 30+ years in business; 1,300+ customers; 3M+ residents managed; 917,000+ monthly active cloud users; 98% customer satisfaction score; expanding AI capabilities (StarRez Intelligence); hiring across multiple global offices (23 open roles as of mid-2026). ## Competitive Advantages - **Market Leadership**: Dominant, long-standing provider in the niche of student housing management software with 1,300+ customers in 25+ countries. - **Enterprise-Grade Security & Compliance**: SOC 2 Type II, PCI DSS Level 1, HIPAA-Ready, FERPA-Ready, and Cyber Essentials Plus certified. - **Deep Domain Expertise**: 30+ years of specialization in student housing, making them the industry thought leader and subject matter expert. - **High Customer Loyalty**: 98% customer satisfaction score and a strong, collaborative user community. - **Scalable & Configurable Platform**: Serves small properties to global portfolios, with a highly configurable, enterprise-ready solution. ## Strategic Focus - **AI Integration**: Actively building and embedding responsible, purpose-built AI (StarRez Intelligence) across the platform for insights, trend prediction, and workflow automation. - **Platform Expansion**: Deepening the unified platform to connect on-campus, off-campus, and event housing into a single ecosystem. - **Global Growth**: Expanding presence across North America, Europe, and Asia Pacific, with a growing Hyderabad office as a key tech hub. - **Customer Community**: Strengthening the network of housing professionals through events, forums, and peer collaboration. ## Why Work Here - **Culture**: Described as a team of "caring, energetic, high performing and passionate people" with a strong emphasis on community, innovation, and continuous improvement. 85% of employees would recommend to a friend (Glassdoor). - **Work Model**: Flexible working arrangements with remote options globally. Offices in Melbourne (APAC HQ), Denver (North America HQ), London (fully remote team), and Hyderabad (hybrid). - **Benefits**: Competitive salary, retirement benefits, full coverage health insurance, flexible working, volunteer days, Friday lunches, standing desks, and a solar-powered Melbourne office. - **Engineering Culture**: Emphasis on learning from senior staff, attending conferences, and trying new ideas. Active hiring for AI, platform, and engineering roles. - **Diversity & Inclusion**: Glassdoor rating of 4.4/5 for Diversity, Equity & Inclusion. ## Sources 1. [starrez.com](https://www.starrez.com/company/about-us) 2. [starrez.com](https://www.starrez.com/company/careers) 3. [starrez.com](https://www.starrez.com/) 4. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-StarRez-EI_IE385740.11,18.htm) 5. 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