---
title: 'Product Owner at M3'
canonical: 'https://feeny.ai/job/product-owner-m3-lawrenceville-georgia-3bwsx2bk3640'
type: 'job'
last_seen: '2026-09-08'
---

# Product Owner at M3

- **Company:** M3
- **Location:** Lawrenceville Georgia, United States
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/m3/jobs/7975683003

## Job description

M3 ([www.m3as.com](http://www.m3as.com/)) is a leading provider of hospitality-specific software solutions, delivering cloud-based tools for hotel accounting, financial reporting, labor management, payroll, and business intelligence. Built by hoteliers for hoteliers, M3 empowers hotel owners, operators, and management companies to streamline back-office operations, reduce costs, gain real-time insights, and drive portfolio performance across thousands of properties in North America and beyond.

Description Summary: As a Product Owner, you will serve as the tactical driver of product execution, translating the product manager’s strategic vision into actionable deliverables. You will own backlog prioritization, user story creation, requirement clarification, and sprint alignment to ensure development teams deliver high-quality solutions that align with business goals. A background in accounting and/or finance is required to ensure solutions support the financial integrity of our customers and resonate with both internal and external stakeholders.

Essential Duties: The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor’s requests for additional or altered duties.

- Define, prioritize, and maintain the product backlog, ensuring the highest-value work is delivered first.
- Define and deliver AI-powered or agentic product experiences, including workflows, actions, guardrails and success criteria
- Write user stories with clear acceptance criteria, leveraging customer journeys, prototypes, and mock-ups. Collaborate with BAs to refine stories for development readiness.
- Serve as the key contact for requirement alignment with Scrum teams, reducing ambiguity and enabling efficient delivery.
- Ensure user acceptance testing validates that features meet both business and financial requirements before release.
- Partner closely with Product Managers, BAs, Engineering, QA, Design, and GTM teams to ensure smooth execution across delivery and release cycles.
- Act as the primary point of contact for tactical product-related decisions, ensuring alignment with stakeholder needs and business priorities.
- Support release communications and notes (automation encouraged where possible) and participate in defect review meetings and decisions.
- Incorporate customer feedback, market analysis, and competitive insights into backlog refinement and prioritization.
- Provide “train the trainer” support, ensuring internal teams have the knowledge needed to support customers (not delivering training directly).
- Maintain clear, current documentation including backlog artifacts, feature specifications, and release plans.
- Participate in ongoing market research, customer interviews, and financial workflow validation to refine product priorities.
- Other duties as assigned.

Education/Training/Experience:

- Bachelor’s degree in Accounting, Finance, Information Systems, Computer Science, or related field required.
- 3–6 years of experience as a Product Owner, Business Analyst, or equivalent role in software development.
- Ability to work effectively in a fast-paced environment where emerging AI capabilities require rapid discovery, definition, testing and iteration.
- Demonstrated commitment to customer discovery and validation throughout development to ensure solutions are valuable, trustworthy and easy to use.
- Strong understanding of accounting and finance workflows; prior experience in SaaS accounting, ERP, or back-office systems highly preferred.
- Demonstrated ability to create clear user stories, define acceptance criteria, and manage complex backlogs.
- Proficiency with Agile methodologies and tools (e.g., ADO, JIRA, Confluence).
- Excellent collaboration skills, able to receive feedback, compromise effectively with cross-functional teams, and deliver products that delight both internal and external customers.
- Skilled communicator, capable of bridging business needs with technical execution.
- Certified Scrum Product Owner (CSPO), SAFe POPM, or equivalent agile certification preferred.

## About M3

## Company Overview
- **One-liner**: M3 provides award-winning, hotel-specific accounting, business intelligence, and labor management software to streamline back-office operations for hospitality enterprises.
- **Entity Type**: Private (backed by Blackstone, Inc.)
- **Headquarters**: Lawrenceville, Georgia, United States
- **Founded**: 1998
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Hospitality Technology, Hotel Accounting Software, Business Intelligence
- **Target customers**: B2B; hotel management companies, multi-property operators, independent hotels, and limited-service hotels across the U.S. and Canada.
- **Mission or purpose statement**: To be the most trusted authority on technology for every enterprise in the hospitality industry. The company is guided by a core principle: "Do the Right Thing."

## Products & Services
- **Accounting Core™**: The flagship enterprise hotel accounting software with modules for general ledger, accounts payable, and financial reporting. It is GAAP and USALI compliant, designed for multi-property operators and management companies.
- **CoreSelect™**: A streamlined accounting and financial solution built for hotel owners and operators managing smaller or growing portfolios, providing powerful tools without the complexity of an enterprise system.
- **Insight™**: A business intelligence platform that aggregates data from multiple systems (PMS, etc.) into intuitive, visual dashboards for fast, confident decision-making.
- **Labor Management™**: A solution that helps hoteliers control labor costs with demand-based scheduling and up-to-date insights, comparing staffing levels against budget and forecast.
- **Professional Accounting Services**: On-demand CPAs, MBAs, and hotel accounting experts who handle full-cycle accounting or select functions tailored to operational needs.
- **Integrations**: A platform that connects M3 to leading property management systems (PMS), business intelligence tools, and labor/time-keeping platforms.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Private company).
- **Key Metric**: Annual Revenue of **$41.2M** (as of latest data) [linkedin.com]. The company is backed by **Blackstone, Inc.**, which participated in a Private Equity round in August 2024 [linkedin.com].
- **Notable Investors/Partners**: **Blackstone, Inc.** (parent company/investor). Partners include a curated ecosystem of integrated hospitality solutions through its "Preferred Partners" program [m3as.com].
- **Growth Signals**: The company has grown its headcount by **+16.9% year-over-year** to 214 employees [linkedin.com]. It operates in 10 countries, including the Philippines, India, Pakistan, Canada, and Spain [linkedin.com]. The company has been recognized by HotelTechReport as best-in-class in both product performance and customer support [m3as.com].

## Competitive Advantages
- **Deep Hospitality Specialization**: For over 25 years, M3 has focused exclusively on hotel back-office software, making its products highly tailored to the specific accounting, payroll, and reporting needs of the hospitality industry (GAAP and USALI compliant).
- **Comprehensive Suite**: Offers an end-to-end solution (accounting, BI, labor management, payroll, and professional services) that integrates with leading PMS and other hotel systems, reducing the need for multiple vendors.
- **Award-Winning Reputation**: Consistently recognized by HotelTechReport as best-in-class for product performance and customer support, indicating strong customer satisfaction and industry trust.
- **Private Equity Backing**: Backed by Blackstone, providing financial stability and resources for growth.

## Strategic Focus
- **Drive Customer Retention**: Deepening relationships and ensuring high satisfaction with existing clients.
- **Ensure Product Delivery**: Continuing to innovate and deliver reliable, compliant software solutions.
- **Accelerate Sales Growth**: Expanding market share within the hospitality industry.
- **Empower Employee Excellence**: Investing in talent and culture to support company growth.
- **Data & AI Expansion**: The company is actively hiring for Senior ML/AI Engineer and Senior Data Engineer roles, signaling a strategic push into advanced data analytics and artificial intelligence [greenhouse.io].

## Why Work Here
- **Culture & Values**: The company is guided by a strong set of values: "Do the Right Thing," "Drive to Excellence," "Commit to ONE M3," and "Innovate, Evolve, and Deliver." The culture emphasizes long-term relationships with both customers and employees [m3as.com].
- **Work Environment**: M3 is headquartered in a modern 71,000 sq. ft. facility in Lawrenceville, Georgia. The office features bright, open workspaces, a break room with billiards, ping pong, shuffleboard, and video games, an on-site fitness center, a wellness room, and an outdoor seating area [m3as.com].
- **Remote/Hybrid Policy**: The company offers a hybrid work schedule and flexible hours [m3as.com]. Some roles are listed as "Remote" (e.g., Accounting Supervisor, Strategic Alliance Program Specialist) [greenhouse.io].
- **Notable Perks**: Generous paid time off, flexible scheduling, 401(k) with company match, discretionary stock plan, tuition and training reimbursement, and fun events like Bring Your Dog to Work Day and Family Day [m3as.com].
- **Engineering Culture**: The company is investing heavily in its tech team, with open roles for Senior Data Engineer, Senior ML/AI Engineer, Lead Software Engineer, and Software Developer in Test, indicating a focus on modernizing its data and AI capabilities [greenhouse.io].

## Sources
1. [m3as.com](https://www.m3as.com/)
2. [m3as.com/careers](https://www.m3as.com/careers/)
3. [greenhouse.io](http://job-boards.greenhouse.io/m3)
4. [m3as.com/team](https://www.m3as.com/team/)
5. [linkedin.com](https://www.linkedin.com/company/m3-accounting)

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