---
title: 'Product Reliability Engineer - Defense at Palantir Technologies'
canonical: 'https://feeny.ai/job/product-reliability-engineer-defense-palantir-technologies-new-york-vz89kt9284fe'
type: 'job'
last_seen: '2026-09-07'
---

# Product Reliability Engineer - Defense at Palantir Technologies

- **Company:** Palantir Technologies
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-01-27
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/palantir/250f623c-9afb-4c91-b0c0-25d4e83005ec

## Job description

A World-Changing Company

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

## The Role

Product Reliability Engineers (PREs) are responsible for the health, performance, and stability of the services that power services at Palantir. PREs take ownership over the entire end-to-end cycle of service reliability, from responding to outages to improving codebases and building lasting solutions.

You will tackle critical issues for key customers, introduce observability into complex systems, address tech debt in essential codebases, and inform strategic investments in core products. We are looking for engineers who enjoy deep-dive troubleshooting, feel strong ownership over the problems they encounter, and recognize the urgency of customer-facing outages.

PREs spend the majority of their time on forward-looking product work, including but not limited to, infrastructure migrations, product contributions to improve stability and observability, and codebase enhancements that increase resilience. During periodic on-call shifts, we respond to automated alerts, investigate issues reported by customers, and share technical expertise with adjacent product teams.

Whatever the technical issue or question about your service is, you'll play a central and critical role in resolving it, seeking not just a one-time fix, but a permanent solution. We provide new team members with an experienced mentor and a clear onboarding framework to set them up for success in the role.

Core Responsibilities

- Continuously invest in documentation, metrics, monitors and other troubleshooting tools
- Participate in on-call rotations during business hours and occasional weekends. This is a challenging yet rewarding opportunity to help remediate the most pressing issues across the Palantir fleet.
- Diagnose, resolve, and prevent issues encountered in the field. Deliver end-to-end improvements to core products based on these issues you encounter in the field.
- Improve observability by refactoring codepaths and introducing telemetry
- Identify and implement data-driven opportunities for improved service resilience
- Develop strategic opinions on stability investments and inform the vision for long-term product stability

## What We Value

- Comfortable with and curious about large scale production systems and technologies. For example, load balancing, monitoring, distributed systems, and configuration management.
- Confidence in troubleshooting complex issues independently using observability tools and stack traces
- Familiarity with monitoring tools such as Prometheus and health checks
- Experience coding with Java, Go and/or web technologies (e.g. HTML, CSS, JavaScript, Python/Ruby, Django/Flask/Ruby on Rails, etc.) is a plus
- Track record of identifying bugs in codebases and contributing fixes leading to long term service stability
- Demonstrated ability making data-driven decisions and engaging with stakeholders on strategy

## What We Require

- Engineering background in Computer Science, Mathematics, Software Engineering, Physics or similar field
- Ability to work with a high degree of ownership and a strong sense of urgency in a dynamic environment
- Experience producing code in backend languages such as Java, as part of a past role or personal projects
- Familiarity with storage and data processing systems and cloud infrastructure
- Strong written and verbal communication and ability to iterate quickly with teammates and incorporate feedback
- Eligibility and willingness to obtain a US Security clearance

## About Palantir Technologies

## Company Overview
- **One-liner**: Palantir builds software platforms that empower organizations to integrate their data, decisions, and operations at scale.
- **Entity Type**: Public (NYSE: PLTR)
- **Headquarters**: Miami, Florida, United States
- **Founded**: 2003
- **Founders**: Not explicitly listed in provided sources (widely reported as Peter Thiel, Alex Karp, and Stephen Cohen)

## Core Business
- **Primary industries**: Data integration, artificial intelligence, defense & intelligence, commercial analytics
- **Target customers**: Government agencies (defense, intelligence, civil), large commercial enterprises, and regulated industries
- **Mission or purpose**: “Build foundational software for tomorrow” and design technology that helps institutions protect liberty while making human‑driven analysis of real‑world data possible [palantir.com/about]

## Products & Services
- **Palantir Gotham**: Platform for the intelligence and defense community, enabling counterterrorism investigations and operations.
- **Palantir Foundry**: Foundational data operations platform providing data management, logic authoring, ontology development, analytics, and workflow building.
- **Palantir Apollo**: Continuous delivery platform that orchestrates upgrades and manages the infrastructure hosting other Palantir platforms.
- **Artificial Intelligence Platform (AIP)**: Generative AI platform with secure connectivity to third‑party LLMs, development toolchain for AI agents, AI‑enabled end‑user applications, and evaluation frameworks for governing AI workflows.

## Market Standing
- **Valuation / Market Cap**: $100.6 B (as of the search date, approximate)
- **Key Metric**: Annual revenue of $4.5 B (latest fiscal year); IPO in 2020
- **Notable Investors / Partners**: Public market investors; major U.S. and allied government agencies, commercial clients across healthcare, finance, manufacturing, and logistics
- **Growth Signals**: 3,843 employees (+20.2% YoY, +998 people); operations in 12 countries; workforce distributed across 49 countries; continued expansion of AIP and commercial customer base

## Competitive Advantages
- **Engineer‑in‑the‑field model**: Palantir sends engineers directly to customers to deploy products, integrate data, and produce operational results in weeks, not years.
- **Privacy‑by‑design**: Built‑in privacy‑protective capabilities, governance tools, and a strong track record of working with advocacy groups on responsible data use.
- **Platform lock‑in**: Deep integration with customer data and workflows through Ontology and custom applications makes switching costs extremely high.
- **Long‑term government contracts**: Decades‑long relationships with U.S. and allied defense/intelligence agencies provide stable revenue and high barriers to entry.

## Strategic Focus
- **AI leadership**: Making AIP the standard for secure, governed generative AI deployment in regulated industries.
- **Commercial expansion**: Growing the commercial customer base beyond government, especially in supply chain, healthcare, and finance.
- **Continuous delivery**: Leveraging Apollo to ensure rapid, safe updates across all deployments, reducing maintenance overhead for customers.

## Why Work Here
- **Culture**: Mission‑driven engineering environment where engineers work directly on the hardest problems for critical institutions. “We’re engineers, not academics.”
- **Autonomy and impact**: New hires are trusted with responsibility from day one and are paired with a mentor. “Palantir trusts our early talent engineers to make an impact from day one.”
- **Flexibility**: Take‑what‑you‑need time‑off policy; offices closed for two weeks in December; flexible working arrangements including remote work when appropriate.
- **Benefits**: Generous paid parental leave, fertility services, adoption assistance, equity programs, mental health support (virtual therapy, meditation), and robust healthcare coverage.
- **Diversity & inclusion**: Equal Employment Opportunity employer; publishes UK Gender Pay Gap Report; strives for “many pathways to success” beyond traditional career ladders. [palantir.com/careers/life-at-palantir]

## Sources
1. [LinkedIn Company Page](https://linkedin.com/company/palantir-technologies)
2. [Palantir About Page](https://www.palantir.com/about/)
3. [Palantir Careers – Life at Palantir](https://www.palantir.com/careers/life-at-palantir/)
4. [Palantir Careers – Open Positions](https://www.palantir.com/careers/open-positions/)
5. [SEC Form 10‑K / Annual Report (FY2025)](https://www.sec.gov/Archives/edgar/data/1321655/000132165526000021/fy2025palantirars.pdf)

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