--- title: 'Product Specialist at InterSystems' canonical: 'https://feeny.ai/job/product-specialist-intersystems-boston-k70v618yxk6x' type: 'job' last_seen: '2026-09-13' --- # Product Specialist at InterSystems - **Company:** InterSystems - **Location:** Boston, MA - **Compensation:** $94k–$139k - **Posted:** 2026-06-23 - **Last confirmed live:** 2026-09-13 - **Apply:** https://job-boards.greenhouse.io/intersystems/jobs/7776570003 ## Job description InterSystems is seeking clinically experienced product leaders who are motivated by improving how healthcare is delivered through technology. This role is ideal for professionals with clinical and/or healthcare operations backgrounds and deep experience with health information systems who want to directly influence the evolution of enterprise EHR solutions used by healthcare organizations worldwide. InterSystems EHR is a clinically focused, enterprise electronic health record platform supporting end-to-end patient care across hospitals and health systems. It delivers a unified, patient-centric record that enables clinicians and care teams to access accurate, real-time information across care settings, specialties, and departments—supporting safe, efficient, and coordinated care delivery at scale. The InterSystems EHR portfolio includes TrakCare, a globally deployed EHR supporting core clinical and administrative workflows, and IntelliCare, a next-generation evolution of TrakCare with embedded artificial intelligence. Together, they support patient administration, clinical documentation, orders and results management, medication workflows, diagnostics, and revenue-related processes within a single, integrated platform. Designed with clinician workflows at the forefront, InterSystems EHR emphasizes usability, interoperability, and clinical efficiency. IntelliCare extends these capabilities through AI-enabled automation and decision support, helping reduce documentation burden, surface relevant clinical insights, and enable clinicians to focus more fully on patient care. Built on InterSystems’ interoperable data platform, the solution scales to complex healthcare environments and supports standards-based data exchange globally. The Product Specialist plays a high-impact role in bridging real-world clinical practice and product functionality. This role has direct influence on product direction, workflow design, and customer success, partnering closely with clinicians, product management, development, and implementation teams to ensure InterSystems EHR solutions meet the evolving needs of healthcare systems. ## Responsibilities - Contribute directly to the strategic direction and roadmap of one or more InterSystems EHR products, including feature design, workflow definition, user interaction, and requirements - Collaborate cross-functionally with development, implementation, testing, support, sales, and field engineering teams to bring new features and products to successful release - Engage regularly with healthcare customers and end users to understand clinical and operational workflows, translate needs into product requirements, and help customers realize maximum value from TrakCare solutions - Serve as the internal “voice of the customer,” applying clinical and healthcare domain expertise to guide product design, prioritization, and decision-making - Collaborate with Product Management colleagues to ensure product cohesion, consistency, and alignment across the TrakCare and IntelliCare portfolio - Act as an internal subject matter expert in one or more healthcare domains (e.g., inpatient, ambulatory, medication workflows, care coordination, quality, or operations) - Monitor and advise on industry trends, including regulatory changes, evolving clinical practices, and advances in healthcare technology and informatics - Participate in evaluating the impact of TrakCare solutions on quality, safety, clinician experience, and operational efficiency - Represent InterSystems within the broader clinical and informatics community, including participation in national and international conferences and professional forums ## Qualifications - Education in a health-related discipline or health informatics and 5+ years of relevant professional experience in healthcare, health IT, or clinical informatics - Practical clinical experience (e.g., nurse, pharmacist, allied health professional) and/or hands-on operational experience within healthcare organizations (e.g., quality, safety, care management, care coordination, analytics) - Demonstrated domain expertise with a strong understanding of real-world healthcare workflows and EHR use - Prior experience working closely with healthcare application design, configuration, optimization, or implementation—either within industry or a provider organization - Strong communication and presentation skills, with the ability to engage both clinical and technical audiences - Ability to work effectively both independently and collaboratively, including direct interaction with healthcare customers and stakeholders We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States. InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance. Other compensation may include a discretionary annual variable target incentive. The company also provides generous employee benefits including: - Medical, vision, and dental insurance - Short-term and long-term disability, and life insurance - 401(k) Profit Sharing Contribution - Paid Time Off and Holidays - Parental Leave - Tuition reimbursement The estimated base compensation range for this role is: $94,000—$139,000 USD ## About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit [InterSystems.com](https://cts.businesswire.com/ct/CT?id=smartlink&url=https://www.intersystems.com/&esheet=53379223&newsitemid=20230410005415&lan=en-US&anchor=InterSystems.com&index=4&md5=3edf749fa33f5a2ac0c355c410576e90). AI Disclaimer InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information).  InterSystems’ approach to AI is guided by the [InterSystems Responsible AI Guidelines](https://www.intersystems.com/ai-use-guidelines/). AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees. Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience.  AI tools and third-party transcription services must not be used during interviews or assessments. Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems.  Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process. ## About InterSystems ## Company Overview - **One-liner**: InterSystems provides high-performance data platforms and integration engines for mission-critical applications in healthcare, financial services, and logistics. - **Entity Type**: Private (bootstrapped; no external funding rounds disclosed) - **Headquarters**: Boston, Massachusetts, USA - **Founded**: 1978 (implied by “45 years” of operation as of 2023) - **Founders**: Not publicly available (CEO is Phillip “Terry” Ragon, but founder names are not listed on the company’s official pages) ## Core Business - **Primary industries**: Healthcare, financial services, supply chain & logistics, manufacturing - **Target customers**: B2B, large enterprises, government agencies, healthcare providers and payers - **Mission or purpose**: “Better data, better decisions, better outcomes” — enabling organizations to make data clean, accessible, and ready for action. ## Products & Services - **InterSystems IRIS**: A cloud-first data platform that combines operational, analytics, and machine learning capabilities into a single, scalable system. Designed for interoperability, reliability, intuitiveness, and scalability (the “IRIS” principle). - **HealthShare**: A health informatics platform that enables interoperability and data exchange across healthcare systems, electronic medical records (EMR), and population health management. - **TrakCare**: An acute care EMR system used by hospitals and health systems. - **InterSystems Integration Engine**: A rapid integration engine that connects disparate applications and data sources in real time. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Over 100,000 customers globally; software in use in more than 80 countries. - **Notable Investors/Partners**: No external investors (privately held). Partners include major healthcare and financial institutions. Recognized by Gartner Peer Insights as a “Customers’ Choice” for Operational Database Management Systems. - **Growth Signals**: 37 global office locations; continuous expansion into cloud and AI/ML capabilities; top rankings from KLAS for interoperability and EMR systems. ## Competitive Advantages - **Longevity & stability**: 45+ years of serving mission-critical industries without quarterly earnings pressure (privately held). - **Customer obsession**: Highest customer satisfaction ratings in operational database management (Gartner Peer Insights). - **Unified platform**: IRIS combines transactions, analytics, and AI in a single architecture, reducing complexity. - **Global support**: 24/7 Worldwide Response Center with support in over 80 countries. ## Strategic Focus - Accelerating cloud-first adoption of the IRIS platform. - Deepening AI/ML capabilities for real-time analytics and decision support. - Expanding healthcare interoperability (e.g., HealthShare) and acute care EMR (TrakCare) market share. - Strengthening presence in financial services and supply chain logistics. ## Why Work Here - **Culture**: Emphasis on quality, collaboration, and work-life balance. Open door policy, team-based strategic planning, and mentorship programs. - **Career development**: Structured Core Development Program (CDP) and Solutions Development Program (SDP) with accelerated onboarding, project rotations, and presentations to senior executives. - **Benefits**: Generous PTO (minimum 23 days/year), health/vision/dental insurance, mental health benefits, wellness programs (onsite gym), 401(k) with profit-sharing, tuition reimbursement, paid industry certifications, parental leave, adoption assistance, and flexible work schedules. - **Global reach**: Opportunities to work in 37 offices worldwide; diverse, inclusive environment (recognized as a Leader by Anita B’s 2023 Top Companies for Women Technologists). - **Impact**: Work on technology that directly affects healthcare outcomes, financial stability, and critical infrastructure. ## Sources 1. [intersystems.com/careers](https://www.intersystems.com/data-technology-company/careers/) 2. [intersystems.com/about-us](https://www.intersystems.com/about-us/) 3. [intersystems.com/](https://www.intersystems.com/) 4. [intersystems.com/data-technology-company](https://www.intersystems.com/data-technology-company/) ## Other roles at InterSystems - [Project Manager](https://feeny.ai/job/project-manager-intersystems-chile-zhg14tkgtaej) — Chile - [Administrative Assistant](https://feeny.ai/job/administrative-assistant-intersystems-chile-a3ht66r4q2fz) — Chile - [Sales Operations Analyst](https://feeny.ai/job/sales-operations-analyst-intersystems-singapore-p08r811e3tz0) — Singapore - [Application Analyst Pharmacist](https://feeny.ai/job/application-analyst-pharmacist-intersystems-milan-z54ema9wchfa) — Milan, Italy - [Core Development Program](https://feeny.ai/job/core-development-program-intersystems-boston-av1b6jjeb7dm) — Boston, MA - [Quality Development Program](https://feeny.ai/job/quality-development-program-intersystems-boston-zm2nm37a6fft) — Boston, MA - [Senior Business Systems Analyst](https://feeny.ai/job/senior-business-systems-analyst-intersystems-boston-55s53p3j0fcj) — Boston, MA - [Principal Platform Engineer](https://feeny.ai/job/principal-platform-engineer-intersystems-boston-qts5v0z0t3s9) — Boston, MA - [Project Manager](https://feeny.ai/job/project-manager-intersystems-sao-paulo-g75mrt1prn6h) — São Paulo, Brazil - [Senior Automation Engineer](https://feeny.ai/job/senior-automation-engineer-intersystems-boston-zq8yzk6wp0tq) — Boston, MA