--- title: 'Product Strategy and Operations, Senior Manager - New Verticals | Housing at EliseAI' canonical: 'https://feeny.ai/job/product-strategy-and-operations-senior-manager-new-verticals-housing-eliseai-cwq45jzpsdpd' type: 'job' last_seen: '2026-11-11' --- # Product Strategy and Operations, Senior Manager - New Verticals | Housing at EliseAI - **Company:** [EliseAI](https://feeny.ai/companies/eliseai) - **Location:** Toronto, Canada - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-29 - **Last confirmed live:** 2026-11-11 - **Apply:** https://jobs.ashbyhq.com/EliseAI/b8bb3c9d-5bc4-4f4c-814b-858bc416f082 ## Job description ## About EliseAI At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone. - Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place. - Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork. With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a [$350 million](https://eliseai.com/blog/intelligence-is-getting-cheaper-life-should-too) funding round at a $4 billion valuation led by Andreessen Horowitz (a16z) and Bessemer Venture Partners to accelerate this mission. ## About The Role As New Verticals, Senior Manager, you will lead the charge in exploring, developing, and launching new products and market opportunities from zero to one, driving significant impact on our growth and market positioning. This role demands strategic thinking, deep market insight, cross-functional collaboration, and a track record of successfully launching new products or entering new markets. You will play a pivotal role in shaping product direction and go-to-market strategies. ## Key Responsibilities Product and Market Strategy: - Spearhead initiatives to identify, evaluate, and launch new product opportunities, conducting thorough feasibility analyses, market research, and competitive assessments - Develop and own comprehensive go-to-market strategies, including market segmentation, positioning, pricing, and launch execution - Lead cross-functional teams across Product, Engineering, Go-To-Market (GTM), and Customer Success to ensure alignment and successful execution of product launches and expansions - Continuously monitor market trends, customer feedback, and competitive dynamics to iterate and optimize product strategies and offerings Strategic Project Leadership: - Develop and manage detailed project plans with clear timelines, milestones, resource allocation, and success metrics - Own accountability for product strategy outcomes, ensuring project milestones are met and strategic objectives are achieved Cross-Functional Collaboration: - Partner closely with internal stakeholders, including senior leadership, product managers, engineers, marketing, sales, and customer success teams, to ensure cohesive execution of strategic initiatives - Provide strategic insights and recommendations to senior leadership based on thorough analysis and market intelligence - Attract top-tier talent to join our driven team Move at rocket speed, build something massive. We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard. ## Requirements - 7+ years of experience in product strategy, product management, management consulting, corporate strategy, or similar roles within high-growth tech startups or established technology companies - Proven success in leading new product launches or entering new markets, demonstrating clear strategic vision and executional rigor - Exceptional analytical and problem-solving skills, with a data-driven mindset - Strong interpersonal, communication, and influencing skills, able to align diverse teams and stakeholders toward shared goals - Autonomous and ownership-oriented, comfortable navigating ambiguity and driving clarity in fast-paced environments - Relentless focus on execution and delivering tangible business outcomes - Willingness to work in person at our office 4-5 days a week ## Why Join Growth and impact. It’s not often that you can get in on the ground floor of a funded ([unicorn!](https://www.eliseai.com/blog/eliseai-raises-250m-series-e)) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you. ## Benefits In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits: - Equity in the company - Medical, Dental and Vision premiums covered at 100% - Fully paid parental leave - A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office - Unlimited vacation and paid holidays - We'll cover relocation packages and make the move exciting, not painful! Job Compensation Range The salary range for this role is $200,000 - $250,000 CAD. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local law. Employment with EliseAI is on an “at-will” basis, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We will also consider qualified applicants in accordance with the Austin Fair Chance Hiring Ordinance. If you need assistance or a reasonable accommodation during the application or recruiting process due to a disability, please contact us at interview.accommodations@meetelise.com. ## About EliseAI ## Company Overview - **One-liner**: EliseAI provides an agentic AI platform that automates communication and operational workflows for the housing and healthcare industries. - **Entity Type**: Private (Series E) - **Headquarters**: New York, United States - **Founded**: 2017 - **Founders**: Minna Song (CEO & Co-Founder), Tony Stoyanov (CTO & Co-Founder) ## Core Business - **Primary industry/industries**: AI-powered automation for property management and healthcare operations. - **Target customers**: B2B; property management firms (multifamily and single-family), healthcare providers (hospitals, clinics, health systems). - **Mission or purpose statement**: "To improve life’s most critical areas through AI automation. By rethinking how these systems operate with agentic AI, we give people back what matters most—time, money, and access to essential services they can truly afford." [eliseai.com](https://eliseai.com/careers) ## Products & Services - **EliseAI Platform**: A unified, agentic AI platform that automates communication and operational workflows across multiple channels (Chat, Voice, Email, Text) for housing and healthcare providers. It handles over 1.5 million customer interactions per year and automates 90% of prospect workflows. [eliseai.com](https://eliseai.com/) - **VoiceAI**: A voice solution that handles inbound and outbound calls 24/7 with zero hold time, supporting seven languages. [eliseai.com](https://eliseai.com/) - **Chat**: Real-time website engagement for customer interactions. [eliseai.com](https://eliseai.com/) - **Email & Text**: Automated management of inboxes and SMS communication for timely follow-ups and connections. [eliseai.com](https://eliseai.com/) ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total funding of **$391.9M** across 5 rounds. Annual revenue is estimated at **$125.5M**. [linkedin.com](https://www.linkedin.com/company/eliseai) - **Notable Investors/Partners**: Andreessen Horowitz (led the $250M Series E in September 2025), Point72 Ventures (led Series C), Navitas Capital (led Series A & B), Golden Seeds (led Seed). [linkedin.com](https://www.linkedin.com/company/eliseai) - **Growth Signals**: The company has grown headcount by **109.3% year-over-year** to 468 employees. It has raised a total of **$391.9M** in funding, including a massive $250M Series E in 2025. The platform handles over 1.5 million customer interactions per year and has contributed to $14 million in payroll savings for clients. [eliseai.com](https://eliseai.com/), [linkedin.com](https://www.linkedin.com/company/eliseai) ## Competitive Advantages - **Unified Platform**: Consolidates all AI capabilities (chat, voice, email, text) for housing and healthcare onto a single platform, eliminating the need for multiple point solutions. [eliseai.com](https://eliseai.com/about-us) - **Deep Industry Focus**: Specializes exclusively in housing and healthcare, allowing for highly tailored solutions that address specific regulatory and operational complexities of these sectors. - **Proven Scale & ROI**: Handles over 1.5 million customer interactions per year and has automated 90% of prospect workflows, directly contributing to $14 million in payroll savings for clients. [eliseai.com](https://eliseai.com/) - **Massive Capital & Backing**: With $391.9M in total funding and a $250M Series E led by Andreessen Horowitz, the company has significant resources to invest in R&D, talent, and market expansion. [linkedin.com](https://www.linkedin.com/company/eliseai) ## Strategic Focus - **Product Expansion**: Continuing to build out its unified AI platform, with a focus on new features and verticals within housing and healthcare. - **Scaling the Platform**: Relentless iteration and rapid product launches to address critical inefficiencies in its target industries. [eliseai.com](https://eliseai.com/about-us) - **Market Penetration**: Deepening its footprint in the housing and healthcare sectors, with a clear focus on becoming the standard for AI-driven operations in these fields. ## Why Work Here - **Culture**: Described as a high-performance, "rocket ship" environment where "progress comes first, perfection later." The company values transparency, collaboration, and autonomy, with a focus on shipping and learning quickly. [eliseai.com](https://eliseai.com/careers) - **Impact**: Employees are given ownership of problems and outcomes, with a strong emphasis on individual impact. The work directly addresses critical needs in housing and healthcare. [eliseai.com](https://eliseai.com/careers) - **Growth & Learning**: The company is described as an "elite training ground" where the work is hard and intense, but highly valuable for career development. [eliseai.com](https://eliseai.com/careers) - **Work Model**: The company has offices in New York, NY (HQ); San Francisco, CA; Chicago, IL; Boston, MA; and Toronto, Canada. The specific remote/hybrid policy is not explicitly stated on the careers page, but the presence of multiple offices suggests a hybrid or in-office model is likely. [eliseai.com](https://eliseai.com/careers) - **Engineering Culture**: A team of 40+ engineers who are focused on "relentless iteration" and shipping new products and features rapidly. The company emphasizes a culture of moving at "rocket speed" and building something massive. [eliseai.com](https://eliseai.com/careers) ## Sources 1. [eliseai.com](https://eliseai.com/) 2. [eliseai.com/careers](https://eliseai.com/careers) 3. [eliseai.com/about-us](https://eliseai.com/about-us) 4. [linkedin.com](https://www.linkedin.com/company/eliseai) 5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/eliseai) ## Other roles at EliseAI - [Product Operations Associate, Finance Transformation - Future Platforms | Housing](https://feeny.ai/job/product-operations-associate-finance-transformation-future-platforms-housing-9bqdsf3x0yb7) — New York, NY - [Sales Development Representative | Housing](https://feeny.ai/job/sales-development-representative-housing-eliseai-boston-1qqvp0pk04an) — Boston, MA - [Legal Counsel](https://feeny.ai/job/legal-counsel-eliseai-new-york-hqgs03s912qr) — New York, NY - [Customer Success Specialist | Housing](https://feeny.ai/job/customer-success-specialist-housing-eliseai-new-york-n9f6khae4nf7) — New York, NY - [Lead Economist | Housing](https://feeny.ai/job/lead-economist-housing-eliseai-new-york-fmxht9h91e3s) — New York, NY - [Junior Research Scientist](https://feeny.ai/job/junior-research-scientist-eliseai-san-francisco-1cgt9xtxvjey) — San Francisco, CA - [GTM Product Enablement Manager | Housing](https://feeny.ai/job/gtm-product-enablement-manager-housing-eliseai-new-york-myczqxffn4za) — New York, NY - [Product Solutions Analyst | Housing](https://feeny.ai/job/product-solutions-analyst-housing-eliseai-new-york-6ytq0dvzr7kb) — New York, NY - [Revenue Operations Associate](https://feeny.ai/job/revenue-operations-associate-eliseai-new-york-n3grfb824gsz) — New York, NY - [Staff Property Accountant | Housing](https://feeny.ai/job/staff-property-accountant-housing-eliseai-new-york-d5mm1cdbp91s) — New York, NY