---
title: 'Professional Coach and Content Educator at Pathstream'
canonical: 'https://feeny.ai/job/professional-coach-and-content-educator-pathstream-remote-6vh262wxkr3f'
type: 'job'
last_seen: '2026-10-19'
---

# Professional Coach and Content Educator at Pathstream

- **Company:** Pathstream
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-07-14
- **Last confirmed live:** 2026-10-19
- **Apply:** https://job-boards.greenhouse.io/pathstream/jobs/7804528003

## Job description

Professional Coach and Content Educator

Pathstream | Career Services | Remote

## What we do

Pathstream helps frontline and early‑career employees grow into high‑impact, empowered contributors. We partner with leading enterprises, universities, and technology companies to upskill teams and unlock career mobility in a rapidly changing workplace.

## The role

We are hiring a Professional Coach and Content Educator to guide working learners as they progress through an online certificate program designed to help them build durable skills and be more effective at work. You will provide 1:1 professional coaching and offer educator‑style support to help frontline learners build skills, persist through challenges, and apply learning on the job. This is a part‑time, remote contract role reporting to the Coaching team. This role will require you to combine an educator mindset with 1:1 coaching expertise.

Time commitment: Approximately 15–25 hours per week, based on your availability and learner demand.

## What you’ll do

Coaching:

- Mindset Development: In live Zoom calls, deliver 1:1 bi-weekly coaching sessions focused on helping the coachee overcome blockers to learn new skills and improve in their role.
- Accountability & Motivation: Build trust quickly with working adults in frontline and supervisor roles; help them sustain motivation and build confidence; hold them accountable to the goals they set for themselves.
- Feedback & Reflection: Provide real-time verbal feedback through practice roleplays and other interactive activities; create a non-judgemental space for meaningful reflection and goal setting.

Curriculum support:

- Skill Development: Offer clear, scaffolded explanations of key concepts and skills; check for understanding; provide practice opportunities; deliver constructive feedback; adjust support as needed.
- Organizational Support: Provide one‑on‑one support to help learners plan, prioritize, meet deadlines, and seek additional support when needed.
- Real-World Accountability: Help learners surface relevant real-world opportunities to apply their new skills; co-design incremental steps toward long-term goals; provide accountability without judgement.

Operations and quality:

- Document concise coaching notes and send follow‑up actions within 72 hours of sessions.
- Track learner progress and trends, sharing insights and escalation needs with the team.
- Participate in coaching team meetings and ongoing training to refine practices and contribute to playbooks.

## About you

Required competencies

- 3+ years of experience in career, executive, workplace, or life coaching with a track record of effective 1:1 support
- Highly organized and responsive, with the ability to manage multiple learners and meet partner‑level expectations
- Experience providing support such as study strategies, time management, and concept reinforcement
- Previous professional experience in one or more of the following areas: financial services, sales, customer service, management, operations, project management, data analytics

## Preferred qualifications

- Previous professional experience in education (classroom teaching, 1:1 tutoring, professional training, etc.)
- Previous professional experience in banking/financial services
- Coaching certification (ICF, BCC, ICC, or similar)

Logistics

- Contract length: 6 months with the option to extend
- Start date: Immediate
- Location: Remote within the U.S.
- Compensation: $40-$50/hour, based on experience and geographic location

## What we offer

- Transparent, collaborative culture with fast learning cycles, coaching enablement, and actionable feedback
- Opportunities to shape learner experience and contribute to improved outcomes for individuals and partners

Commitment to diversity and inclusion

We value diverse perspectives and experiences. Pathstream is an equal‑opportunity employer and encourages applicants of all backgrounds to apply.

## About Pathstream

## Company Overview
- **One-liner**: Pathstream provides professional development programs for frontline teams, delivered outside work hours as a benefit, to improve retention, productivity, and customer satisfaction.
- **Entity Type**: Private (Series A & later venture rounds; last round $38.8M in 2023)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2018
- **Founders**: Eleanor Cooper (Co-Founder, CEO)

## Core Business
- **Primary industry/industries**: Professional Training and Coaching; Workforce Development; Frontline Talent Enablement
- **Target customers**: B2B – Fortune 500 companies with large frontline workforces in financial services, healthcare, insurance, retail & distribution, and telecommunications.
- **Mission or purpose statement**: “To unlock the unrealized human potential of the frontline workforce” and drive shared success for businesses, society, and each frontline team member.

## Products & Services
- **Pathstream Program Suite**: A scalable, off-the-clock professional development solution delivered as an employee benefit. Includes 1:1 coaching, AI simulations, and career guidance tailored to company-specific performance metrics (e.g., AHT, SLA, NPS). Focuses on foundational capabilities like critical thinking, problem-solving, adaptability, and emotional intelligence. Supports key business priorities: peak performance, essential capabilities, and continuous growth.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Total Funding $51.8M across three rounds (Seed 2018, Series A $12M led by TDM Partners in 2019, and a $38.8M venture round in 2023); Annual Revenue ~$7.3M (LinkedIn estimate)
- **Notable Investors/Partners**: TDM Partners (lead investor in Series A); partnership with 100+ companies including Fortune 500 names (e.g., in insurance, retail, telecom).
- **Growth Signals**: 3.1x increase in retention, 20% increase in customer satisfaction, 34% increase in engagement, 70%+ adoption rate, NPS of 65 (top 1% of software companies). However, LinkedIn reports a 16.9% year-over-year headcount decline (81 employees, down 20 people). Recognized as a Great Place to Work and America’s Best Startup Employers 2025.

## Competitive Advantages
- **Differentiator**: Programs are delivered entirely off-the-clock as a benefit (no impact on operations or compensable hours), leading to high opt-in and adoption. No PII sharing required for setup. Minimal contracting (NDA + purchase order). Launch in <1 month with results within 2 weeks. Purpose-built for frontline teams – not generic upskilling.

## Strategic Focus
- **Current priorities**: Scaling among Fortune 500 business leaders, deepening industry-specific solutions (financial services, healthcare, insurance, retail, telecom), and equipping frontline leaders to manage technology adoption and change. Focus on driving in-role performance improvement tied to measurable business outcomes.

## Why Work Here
- **Culture highlights**: Mission-driven workplace dedicated to frontline workforce development; recognized as a Great Place to Work (top 75 Best Small Workplaces 2022-2023) and America’s Best Startup Employers 2025. Emphasis on team member development and career advancement.
- **Remote/hybrid/office policy**: Remote-friendly – current open role (Senior Director, Strategic Partnership Management & Program Operations) is listed as United States, Remote. Headquarters in San Francisco.
- **Notable perks or engineering culture**: Small team (~80 employees) with opportunities for ownership across functions. Engineering and product teams are present (SVP Engineering, Director of Engineering, VP Design & Product Innovation). Alumni go on to Amazon, Walmart, LinkedIn, among others.

## Sources
1. [Pathstream About](https://pathstream.com/about)
2. [Pathstream Home](https://pathstream.com/)
3. [Pathstream Careers](https://pathstream.com/careers)
4. [Pathstream Greenhouse Jobs](https://job-boards.greenhouse.io/pathstream)
5. [Pathstream LinkedIn](https://www.linkedin.com/company/pathstream)

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