--- title: 'Professional Services Consultant at Litmos' canonical: 'https://feeny.ai/job/professional-services-consultant-litmos-india-fdhygwmj65nd' type: 'job' last_seen: '2026-09-06' --- # Professional Services Consultant at Litmos - **Company:** Litmos - **Location:** India - **Posted:** 2026-08-27 - **Last confirmed live:** 2026-09-06 - **Apply:** https://job-boards.eu.greenhouse.io/litmos/jobs/4959317101 ## Job description Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at [www.litmos.com](https://www.litmos.com). ## About the Role The Professional Services Consultant is a hybrid role based out of our Pune offie location.  The role works across four areas of PS work, depending on where demand is highest in a given week: helping prospects get value from their free trial, supporting implementation and onboarding, hands-on technical consulting work across integrations and data migrations, and delivering managed admin services to our client base. ## Key Responsibilities Trial & Conversion Support - Monitor active trial accounts and proactively help prospects reach a meaningful setup milestone before the trial expires - Provide lightweight, unsolicited setup help — configuration tips, content upload assistance, quick walkthroughs - Flag high-intent trial accounts to Sales for follow-up Onboarding & Implementation Support - Support Activate and Operate implementations the way a Customer Enablement Specialist would — user setup, content configuration, admin training - Log CEM hours against fixed-fee projects consistent with existing project tracking - Help customers reach go-live readiness on schedule Technical Consulting - Build, configure, and monitor integrations — SFTP, API-based connectors, and Platform Connector (LPC) work - Support data migration projects, including field mapping and validation - Custom coding work: CSS and JavaScript for branding, portal customization, and configuration beyond standard options Managed Admin Execution - Identify accounts that need help with their administration, establish their managed-admin needs, and help bring customers back on track with their Litmos set up, workflows and processes. - Document value delivered to support the renewal/upsell conversation the CEM or AE ultimately owns - Maintain all documentation in Salesforce What Good Looks Like - Trial accounts reach a meaningful setup milestone well before expiration, and conversion rate improves against baseline - Implementation projects supported stay on schedule with clean go-live readiness - Technical consulting work (integrations, migrations, custom coding) meets the same quality bar as the existing one-time consultant team - A measurable share of at-risk accounts convert to a paid Managed Admin package at or ahead of renewal ## Requirements Technical - Working proficiency in CSS and JavaScript for portal customization and branding work - Experience with API-based integrations and data migration projects - Comfortable scoping and configuring technical work with the same rigor as a senior consultant, not just executing a checklist Customer-Facing & Process - 3–5 years in customer-facing SaaS support, implementation, onboarding, or renewals - Comfortable working from data signals (usage, engagement, trial activity) rather than only inbound requests - Familiarity with LMS administration; Litmos experience strongly preferred - Salesforce Planhat proficiency for logging project hours, gift tracking, and trial engagement - Understands scope boundaries across all four functions — this role executes and prepares, it does not own customer relationships or make commercial decisions Salary Range: ₹12,00,000 to ₹18,00,000 plus 10% bonus As a learning company we believe in the potential of everyone; if you don't have experience in all the details mentioned in this job post, then we still encourage you to apply and we'll get back to you as soon as we can. We are an equal opportunity workplace employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. Applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. ## About Litmos ## Company Overview - **One-liner**: Litmos is an AI-powered learning acceleration platform that helps organizations train employees, partners, and customers faster, with a focus on speed, simplicity, and measurable business outcomes. - **Entity Type**: Private (owned by private equity firm Francisco Partners; previously acquired by SAP in 2018 and spun out in 2022) - **Headquarters**: San Francisco, California, United States - **Founded**: 2007 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Corporate Learning & Development (LMS / Learning Experience Platform) - **Target customers**: B2B – Enterprise, SMB, and mid-market organizations across healthcare, financial services, manufacturing, retail, and more - **Mission or purpose statement**: “Empower organizations to train, adopt, and grow faster — with a modern learning experience built for speed, clarity, and measurable impact.” ## Products & Services - **Litmos Learning Acceleration Platform**: A unified SaaS platform for employee, customer, partner, and frontline training. Includes rapid deployment, automated workflows, and integrations with common business tools. - **Litmos AI**: Embedded AI tools for course outline generation, intelligent content recommendations, automated enrollment, smart content refresh, and contextual microlearning triggered in the flow of work. - **Litmos Content Library**: A ready-to-deploy library of courses covering compliance, professional skills, and industry-specific topics. - **Litmos for External Training**: Specialized capabilities for channel partner enablement, customer onboarding, and certification programs. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Annual revenue of $34.0M (LinkedIn estimate; source: LinkedIn company page) - **Notable Investors/Partners**: Francisco Partners (current owner), SAP (previous owner), CallidusCloud (prior acquirer) - **Growth Signals**: - 28% increase in customer base in one year (source: litmos.com) - 4x faster-than-average employee onboarding reported by customers - 2x growth in distributors (from 5K to 12K) for one channel program - 30 million learners across 150+ countries and 35 languages - Job postings have increased 275% year-over-year (as of mid-2026), indicating scaling intent despite a slight headcount decline (-8.7% YoY to 182 employees) ## Competitive Advantages - **AI-first by design**: AI is embedded throughout the platform, not bolted on, allowing real-time content creation and personalization at scale. - **Speed and simplicity**: Known for rapid deployment (days vs. months) and low administrative overhead, consistently rated among top LMS platforms on G2, Capterra, and GetApp. - **Unified audience coverage**: One platform that serves employee, partner, customer, and frontline training – a differentiator over many LMSs that focus on only one audience. - **Strong track record**: 4,000+ organizations trust the platform, with decades of real-world L&D expertise built into the product. ## Strategic Focus - **AI-powered capability building**: Deepening AI features that help organizations continuously build workforce skills at the speed of business change. - **External training growth**: Scaling channel and customer enablement to drive revenue outcomes for clients. - **Operational simplicity**: Continuing to reduce complexity and friction for L&D teams, enabling fast deployment and low total cost of ownership. ## Why Work Here - **Culture highlights**: Described as a team of “builders, learners, and problem-solvers” who value speed, clarity, and customer impact. The company emphasizes trust, accountability, and mutual growth. - **Work that matters**: The platform trains millions of learners globally; employees see a direct line from their work to real business outcomes for customers. - **AI-first engineering**: Engineers work on real AI challenges that affect content creation, personalization, and delivery at scale – not superficial AI features. - **Remote/hybrid policy**: Not explicitly stated, but headquarters are in San Francisco with offices in Australia, India, UK, South Africa, and other countries (employees in 10 countries). Some roles may be remote or hybrid. - **Recognition**: Consistently top-rated on G2, Capterra, and GetApp; strong employer rating of 3.8/5 on LinkedIn (with 4.0 for work-life balance and 3.9 for compensation). - **Recent hiring surge**: 15 active job postings (as of mid-2026), with monthly job postings up 50% and yearly up 275%, signaling growth and new opportunities. ## Sources 1. [Litmos Official Site](https://www.litmos.com/) 2. [Litmos About Page](https://www.litmos.com/company) 3. [Litmos Careers Page](https://www.litmos.com/company/careers) 4. [Litmos Why Join Us](https://www.litmos.com/why-litmos/careers/) 5. [Litmos LinkedIn Company Page](https://www.linkedin.com/company/litmos) ## Other roles at Litmos - [Network Operations Engineer](https://feeny.ai/job/network-operations-engineer-litmos-india-jfmdr6fg26ww) — India - [Director, Product Program Management](https://feeny.ai/job/director-product-program-management-litmos-united-states-qwwse3wky273) — United States - [AI Program Manager](https://feeny.ai/job/ai-program-manager-litmos-united-states-4jb3ey4ce96s) — United States - [Business Development Representative](https://feeny.ai/job/business-development-representative-litmos-united-kingdom-36ts8vyt3cxa) — United Kingdom - [Senior Fullstack Software Engineer](https://feeny.ai/job/senior-fullstack-software-engineer-litmos-india-x2n06sxk9b4f) — India - [Senior GRC Analyst](https://feeny.ai/job/senior-grc-analyst-litmos-india-rftyhzjyhd3q) — India - [Security Analyst](https://feeny.ai/job/security-analyst-litmos-india-c3edazyteyqc) — India - [Cloud Engineer](https://feeny.ai/job/cloud-engineer-litmos-india-xm9txx0ysrs5) — India - [Revenue Excellence Lead](https://feeny.ai/job/revenue-excellence-lead-litmos-united-states-zjhjz940xgkc) — United States - [Account Executive](https://feeny.ai/job/account-executive-litmos-united-kingdom-gvhcx5brbffg) — United Kingdom