---
title: 'Professional Services Engineer at BigID'
canonical: 'https://feeny.ai/job/professional-services-engineer-bigid-united-states-east-coast-2ntyxahh8whc'
type: 'job'
last_seen: '2026-10-13'
---

# Professional Services Engineer at BigID

- **Company:** BigID
- **Location:** United States East Coast
- **Work type:** remote
- **Posted:** 2026-07-14
- **Last confirmed live:** 2026-10-13
- **Apply:** https://bigid.com/company/careers/job-details/8633794002?gh_jid=8633794002

## Job description

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

- BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
- BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
- Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
- CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
- DUNS 100 Best Tech Companies to Work for
- Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
- 2024 Inc. 5000 list for the 4th consecutive year!
- Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

About the Role:

BigID's Services team is central to how our customers succeed — we own the setup, integration, and deployment of BigID's discovery tools for customers and implementation partners. As a Services Delivery Engineer, you'll be the technical backbone of that experience: translating customer requirements into working solutions, troubleshooting deployment issues at their root cause, and partnering with Engineering and Product to make every future rollout smoother than the last.

Who we seek:

BigID is growing quickly, and we are expanding our Services team and seeking a Professional Services Engineer in the EST time zone. The services team plays an important role in the successful setup, integration, and deployment of BigID's discovery tools for our customers and implementation partners. This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer.

What you’ll do:

- Partner directly with client stakeholders to understand technical requirements and align them to business objectives
- Plan and lead implementation engagements — deploying solution components and configuring the product to meet each client's specific environment
- Collaborate across internal teams and client organizations to ensure smooth rollout and successful integration of BigID solutions
- Deliver technical training tailored to the audience, from hands-on admins to executive stakeholders
- Identify root causes of deployment issues and drive them to resolution
- Work closely with Engineering and Product Management to document field issues, enhancement requests, and opportunities to improve the implementation process

What you’ll bring:

- 3+ years in a customer-facing technical role, ideally in product implementation or hands-on deployment within enterprise environments
- Solid troubleshooting and operational knowledge across some combination of: Compute, Storage, Networking, Databases, DevOps, Big Data/Analytics, Security, and Application Development
- Proven experience across the full solution lifecycle: problem identification, system architecture, hardware/software specification and design, implementation, testing, client training, and deployment
- A proactive mindset — you look around corners for both internal and customer challenges before they become blockers
- Hands-on experience with Docker and Kubernetes deployments
- Working knowledge of one or more databases: MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, or IBM DB2
- Experience with a major cloud platform: AWS, Azure, or Google Cloud Platform
- Experience working with REST APIs
- Programming or scripting proficiency in Java or Python

Nice to have:

- Familiarity with Hadoop (Hive/Spark)
- Familiarity with Data Governance, Data Privacy, and/or Data Security Posture Management tools.
- Prior SaaS implementation experience

Our Values:

We look for people who embody our values - Care, Do, Try & Shine.

- Care - We care about our customers and each other
- Do - We do what it takes to make a positive impact
- Try - We try our best and we don’t give up
- Shine - We shine and make it our mission to always stand out

BigDiversity: We’re committed to creating a culture of inclusion, diversity, and equality – across race, gender, sexuality, disability and neurodiversity – where innovation and growth thrive, every voice is heard, and everybody belongs.

The annual base salary range is $90,000 - $110,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.  This position is not eligible for employment visa sponsorship, now or in the future. All candidates must be legally authorized to work in the United States.

BigBenefits:

💻 Work from home with a global remote-first community

Global Culture Corner

Flexible PTO and Quarterly Volunteer Days

💸 Equity Participation

100% employer-covered medical, dental, and vision options available to you

🐶 Additional insurance benefits like pet insurance and legal assistance

📚 Learning & Development Opportunities

Fidelity Employer Sponsored 401K

Paid Parental Leave

#LI-Remote

## #LI-YD1

We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us [here](https://www.linkedin.com/company/bigid/life/1ebcf6b2-34ec-4fda-b860-8390551a5f57/?viewAsMember=true).

[Job Candidate Privacy Notice](https://bigid.com/job-candidate-privacy-notice/)

Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

## About BigID

## Company Overview
- **One-liner**: BigID provides a unified data security, privacy, and AI governance platform that helps organizations discover, manage, protect, and govern data across cloud, on-prem, and AI environments.
- **Entity Type**: Private (Late-stage, total funding $306.1M across 11 rounds)
- **Headquarters**: New York, New York, United States
- **Founded**: 2016
- **Founders**: Dimitri Sirota (CEO) and Nimrod Vax (Co-Founder & CPO)

## Core Business
- **Primary industries**: Computer and Network Security, Data Security, Privacy, AI Governance
- **Target customers**: B2B Enterprise – CISOs, CDOs, security and compliance teams
- **Mission**: To help organizations earn trust, protect what matters, and unlock the good their data can do [bigid.com](https://bigid.com/company/)

## Products & Services
- **BigID Data Security Platform (DSPM)**: Unified platform for data security posture management, risk remediation, data loss prevention (DLP), access control, privacy, labeling, deletion, and data protection. Agentless, cloud-native, with deep password vault integration and scoped RBAC [bigid.com](https://bigid.com/).
- **Data‑Aware AI Security & Governance**: AI security posture management (AISPM), shadow AI detection, employee AI access governance, secure data pipeline for AI training, and AI governance controls. Integrates with LLMs, Copilots, and agentic AI [bigid.com](https://bigid.com/).
- **AI‑Augmented Remediation**: Labeling, masking, redaction, retention, and deletion at scale, with integrated compliance and privacy controls.
- **Data Discovery & Classification**: Patented AI‑supervised classification with thousands of pre‑trained classifiers covering 100+ languages, zero‑configuration discovery, and smart pattern matching.
- **Compliance & Privacy Automation**: Automated privacy controls, data mapping, consent management, and deletion workflows for regulations (GDPR, CCPA, etc.).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual revenue of $29.6M (estimated) [linkedin.com](https://www.linkedin.com/company/bigid); Total funding of $306.1M across 11 rounds
- **Notable Investors/Partners**: Not publicly available from recent search results. The company is backed by venture capital and has won the RSA Innovation Sandbox.
- **Growth Signals**: Employees: 475 (‑8.1% YoY) [linkedin.com](https://www.linkedin.com/company/bigid); Operating in 21 countries; LinkedIn followers: 123,455 (+12.2% YoY) [linkedin.com](https://www.linkedin.com/company/bigid); Recognized as one of CNBC’s Top 25 Startups, Deloitte 500 fastest‑growing companies, and Inc. 5000.

## Competitive Advantages
- First‑mover in identity‑aware data discovery, actionable DSPM, and a unified Data Security Platform.
- Patented AI classification and contextual data mapping, backed by real research rather than buzzwords [bigid.com](https://bigid.com/company/).
- Agentless, cloud‑native, and certified for FIPS, PCI, HIPAA, ISO, supporting local execution without data backhaul.
- Deep integrations across the data ecosystem (Databricks, Snowflake, Alation, Collibra, Informatica, Wiz, Splunk, ServiceNow, etc.) [bigid.com](https://bigid.com/).
- First to deliver controls for all data – cloud, SaaS, unstructured, pipelines, and AI.

## Strategic Focus
- Expanding AI security and governance capabilities with the **BigID Next** platform, including AISPM, shadow AI detection, and secure AI data pipelines [bigid.com](https://bigid.com/company/).
- Unifying data security, privacy, compliance, and AI governance into a single, enterprise‑grade platform.
- Scaling go‑to‑market efforts across North America, EMEA, and APAC while maintaining deep partner integrations.

## Why Work Here
- **Culture**: Built on values of “Shine, Do, Try, Care” – celebrating differences, making a positive impact, innovating, and caring about customers and each other [bigid.com](https://bigid.com/company/careers/).
- **Work Model**: Hybrid and remote‑flexible; offices in New York (HQ), Argentina, Bulgaria, Israel, India, UK, among others. Typical time on‑site is flexible [builtin.com](https://builtin.com/company/bigid).
- **Perks**: Competitive salaries, stock options, comprehensive benefits, flexible hours, generous paid time off, professional growth opportunities, LinkedIn Learning, team events and outings [bigid.com](https://bigid.com/company/careers/).
- **Engineering Culture**: Horizontal structure where engineers collaborate across teams and have large impact. “Innovation is in the company’s DNA” [bigid.com](https://bigid.com/company/careers/). Tech stack includes modern data and security tools.
- **Recent Recognition**: Built In’s 2023 Best Places to Work, CNBC Top 25 Startups, RSAC Innovation Sandbox winner.

## Sources
1. [bigid.com – Company page](https://bigid.com/company/)
2. [bigid.com – Careers page](https://bigid.com/company/careers/)
3. [bigid.com – Product page](https://bigid.com/)
4. [linkedin.com – BigID company profile](https://www.linkedin.com/company/bigid)
5. [builtin.com – BigID profile](https://builtin.com/company/bigid)

## Other roles at BigID

- [Senior Product Manager – Agentic AI](https://feeny.ai/job/senior-product-manager-agentic-ai-bigid-tel-aviv-9e97znt5sf8m) — Tel Aviv, Israel
- [Federal Deployment Engineer](https://feeny.ai/job/federal-deployment-engineer-bigid-dc-maryland-virginia-region-zwe2kwcx7yjh) — DC/Maryland/Virginia Region
- [Regional Sales Manager - Ohio](https://feeny.ai/job/regional-sales-manager-ohio-bigid-ohio-p2t1t6gw81dc) — Ohio
- [Regional Sales Manager - Minnesota](https://feeny.ai/job/regional-sales-manager-minnesota-bigid-minnesota-s206jfkb780m) — Minnesota
- [Talent Network - Didn't See the Role You Were Looking for? Apply Here!](https://feeny.ai/job/talent-network-didn-t-see-the-role-you-were-looking-for-apply-here-bigid-remote-1s4tnpp4hd2z)
- [Professional Services Engineer](https://feeny.ai/job/professional-services-engineer-nice-united-states-qxxhytd1bc4j) — United States
- [Professional Services Engineer](https://feeny.ai/job/professional-services-engineer-nice-united-states-nyhq8pgm9zff) — United States
- [Professional Services Engineer](https://feeny.ai/job/professional-services-engineer-farsight-ai-new-york-drp511hhj0cn) — New York, NY
- [Professional Services Engineer](https://feeny.ai/job/professional-services-engineer-matillion-australia-7g21ky5x4fft) — Australia