--- title: 'Professional Services Manager at Setpoint' canonical: 'https://feeny.ai/job/professional-services-manager-setpoint-austin-or-7ck5n1m7yqfp' type: 'job' last_seen: '2026-09-09' --- # Professional Services Manager at Setpoint - **Company:** Setpoint - **Location:** Austin OR, NY - **Work type:** hybrid - **Posted:** 2026-03-05 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/setpoint/jobs/5070341007 ## Job description ## About the role Behind many of life’s most important transactions — buying a house, applying for a mortgage, getting a small business loan, or refinancing a credit card — is a network of credit relationships. Setpoint provides critical operational infrastructure for relationships between the world’s largest banks, credit funds and capital markets counterparties. We’re building trust in this system of credit. We are looking for a Professional Services Manager to join our team! This is an opportunity to have a big impact and join a fast-growing platform and partner with the executive team across the firm. In this role, you will operate Setpoint's platform in a variety of agency roles that Setpoint takes on transactions like Calculation or Verification Agent and interact with capital market participants to manage capital flows and maintain asset data. Who will love this job - Client-facing and detail-oriented: You enjoy working directly with customers while staying close to the underlying work - Comfortable owning outputs: You take responsibility for deliverables, not just communication - A clear communicator: You can walk clients through complex outputs, assumptions, and discrepancies - A problem solver: You can take ambiguous requirements and turn them into structured workflows - Execution-oriented: You’re happy to roll up your sleeves and get into the details when needed - Timeline driven: You are organized, clearly understand what it takes to complete a task and are driven to consistently meet deadlines. - A scrappy team player: You thrive in environments with lots of moving parts, priorities, roles, and responsibilities. ## What you’ll do - Own the delivery of client reporting, calculations, and workflows using Setpoint’s platform. - Work directly with clients to understand requirements and ensure outputs meet expectations. - Operate key workflows, ensuring accuracy and timeliness of deliverables. - Serve as the primary point of contact for questions, discrepancies, and ongoing requests. - Translate client needs and legal agreements into clear, executable logic within the platform. - Partner with our Product and Engineering teams to improve and scale workflows over time - Parse legal agreements and translate requirements into clear operational rules for Product and Engineering. - Identify opportunities to streamline and standardize repeatable processes. You should have - 3-5 years of relevant capital markets / credit experience, ideally involving asset backed lending processes and compliance of borrowing base reporting. - Extreme ownership, you want to own the relationships, build trust, and have a zero defect mentality. - Comfort working with data, reporting, and structured processes. - Strong communication skills with ability to explain complex outputs clearly. - High attention to detail and ability to own deliverables end-to-end. - Ability to manage multiple priorities in a fast-paced environment. About Setpoint: Setpoint provides purpose-built capital and technology to asset-backed borrowers and lenders. Our platform is the funding operating system for originators: it verifies and stores documents; automates critical calculations and compliance reporting; and digitizes assets like homes or cars. Setpoint’s technology makes warehouse transactions instant and error free. In August 2024, Setpoint announced the successful completion of its $31 million Series B funding round. 645 Ventures led the round, with significant strategic investments from Citi and Wells Fargo, alongside Andreessen Horowitz, NextView Ventures, Floating Point, Henry Kravis, Zillow founder’s 75 & Sunny, Vesta Ventures, Fifth Wall, Eltura Ventures, and Outrunner Capital. We offer a comprehensive benefits package that includes competitive salaries, stock options, medical, dental, and vision coverage, 401(k), short term and long term disability coverage, and flexible vacation. We have offices in Austin, TX, New York City, NY, and Salt Lake City, UT with hybrid roles based in these locations and an expectation of two days a week in office (Tuesdays and Thursdays). Compensation: $95,000 - $150,000 dependent on multiple factors, which may include the candidate's skills, experience and other qualifications. Setpoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. ## About Setpoint ## Company Overview - **One-liner**: Setpoint builds the capital markets operating system that powers asset-backed lending, enabling banks, credit funds, and originators to manage debt facilities, securitizations, and funding operations with speed and accuracy. - **Entity Type**: Private (Series B; last round raised in August 2024) - **Headquarters**: Austin, Texas, United States (also offices in New York, NY and Salt Lake City, UT) - **Founded**: 2021 - **Founders**: Stuart Wall (CEO), Ben Rubenstein (President), Michael Lam (CIO) ## Core Business - **Primary industries**: Capital markets technology / Fintech / Asset-backed lending infrastructure - **Target customers**: B2B – institutional lenders, private credit funds, asset managers, originators (banks, fintech lenders, and securitization platforms) - **Mission**: “Make capital efficient and error-free” and “build trust in our system of credit.” Setpoint aims to eliminate manual, error-prone funding operations by providing a single operating system for debt facility management. ## Products & Services - **Capital Markets OS (Debt Capital)**: A platform that centralizes borrower activity, automates investor reporting, manages asset & collateral workflows, and enables real-time forecasting for warehouse facilities, forward flow, leverage and fund finance, and securitization management. - **Equity Capital Tools**: Asset modeling software to underwrite new loans, project IRR/MOIC, and manage credit lines. - **Verification & Diligence Services**: Through acquired companies (Resolute Diligence Solutions and inTENT Fulfillment), Setpoint provides rating agency–approved loan diligence and verification services to prevent double pledging. - **Data OS & Insight OS**: Modules that standardize borrower data, reconcile calculations, track loan-level data, and provide real-time analytics. ## Market Standing - **Valuation**: Not disclosed (conflicting reports – no public valuation found) - **Key Metric**: Total Funding – **$79.5M** raised across Seed ($5.5M in July 2021), Series A ($43M in December 2022, led by Andreessen Horowitz), and Series B ($31M in August 2024). Annual revenue: **$3.1M** (estimated, LinkedIn). - **Notable Investors/Partners**: Andreessen Horowitz (led Series A), along with 10+ other investors; strategic partners include large banks, credit funds, and capital markets counterparties. - **Growth Signals**: - Over **$50B in financed assets** powered by Setpoint’s technology annually. - **111 employees** (+37% YoY growth); headcount increased by 40+ in the past year. - Acquired **Resolute Diligence Solutions** (2023) and **inTENT Fulfillment** (2026) to expand diligence and verification capabilities. - Launched industry standard to prevent double pledging after major industry collapses (2025). - **14 active job openings** across engineering, capital solutions, sales, finance, and legal. ## Competitive Advantages - **Comprehensive OS**: A single platform covering the full capital markets lifecycle – from origination and asset modeling to warehouse facilities, securitization, and investor reporting. - **White-glove onboarding**: Setup with zero lift from the customer’s team, enabling reduced funding times and seamless transitions mid-transaction. - **Capital Solutions team**: In-house expertise that helps clients focus on growth, effectively acting as a “profit multiplier.” - **First-mover in verification standards**: Post-2025 industry standard to stop double pledging, giving Setpoint a strong compliance and risk-management moat. - **Rating agency–approved diligence**: Through acquisitions, Setpoint offers approved loan diligence that is critical for securitization markets. ## Strategic Focus - **Expanding verification & diligence**: The acquisition of inTENT Fulfillment (announced January 2026) adds rating agency–approved loan diligence capabilities. - **Deepening institutional trust**: Continued investment in preventing double pledging and building industry standards for asset-backed finance. - **Scaling the platform**: Growing the Capital Markets OS across more asset classes (auto, housing, student loans, etc.) and onboarding larger institutional lenders. - **Product innovation**: Launching Data OS and Insight OS modules for real-time analytics and portfolio forecasting. ## Why Work Here - **Culture**: Entrepreneurial, first-principles thinking environment. Team-oriented with guiding principles like “We win as a team,” “We fight for customer value,” and “We optimize for speed.” - **Work policy**: Flexible & remote work options are available; many roles are hybrid in Austin, New York, or Salt Lake City. - **Perks & Benefits**: Unlimited PTO, 401k, health/vision/dental insurance, One Medical membership, 24/7 mental health support (EAP), regular team happy hours, lunches, and company offsites. - **Growth opportunity**: Work at a high-growth startup that is rebuilding the infrastructure of capital markets. Employees have opportunities to work cross-functionally in a capital solutions, engineering, and product environment. - **Notable alumni sources**: Talent often joins from top fintech and financial firms (Citi, Google, Ribbon, Lithic, Resolute Diligence Solutions, Realtor.com). ## Sources 1. [setpoint.io](https://www.setpoint.io/) 2. [setpoint.io/careers](https://www.setpoint.io/careers/) 3. [setpoint.io/about](https://www.setpoint.io/about/) 4. [Greenhouse job board](https://job-boards.greenhouse.io/setpoint) 5. [LinkedIn company page](https://www.linkedin.com/company/getsetpoint) ## Other roles at Setpoint - [Senior Full Stack Engineer](https://feeny.ai/job/senior-full-stack-engineer-setpoint-austin-jtf0gzq87sw8) — Austin, TX - [Senior Analytics Engineer](https://feeny.ai/job/senior-analytics-engineer-setpoint-austin-or-ctehsm9za60n) — Austin OR, NY - [Implementation Manager](https://feeny.ai/job/implementation-manager-setpoint-austin-or-65xc4vhmzjkb) — Austin OR, NY - [Accounting Associate](https://feeny.ai/job/accounting-associate-setpoint-austin-02e5ax7ksweq) — Austin, TX - [Vice President, Legal](https://feeny.ai/job/vice-president-legal-setpoint-new-york-j56peph9vxj6) — New York, NY - [Analyst, Diligence](https://feeny.ai/job/analyst-diligence-setpoint-salt-lake-city-hp4e4de4ak0x) — Salt Lake City, UT - [Strategic Finance Associate](https://feeny.ai/job/strategic-finance-associate-setpoint-new-york-tn8zpsfdnbtf) — New York, NY - [Senior Associate, Operations](https://feeny.ai/job/senior-associate-operations-setpoint-new-york-m8qpxwxk1bea) — New York, NY - [Capital Solutions Manager (Data OS, Insight OS)](https://feeny.ai/job/capital-solutions-manager-data-os-insight-os-setpoint-austin-or-tg0jm3bem7dv) — Austin OR, NY - [Investment Analyst](https://feeny.ai/job/investment-analyst-setpoint-austin-or-w369ynsyv8ms) — Austin OR, NY