---
title: 'Program Director at Monks'
canonical: 'https://feeny.ai/job/program-director-monks-united-states-ba06xhyx9hnk'
type: 'job'
last_seen: '2026-09-05'
---

# Program Director at Monks

- **Company:** Monks
- **Location:** United States
- **Compensation:** $100k–$120k
- **Posted:** 2026-06-04
- **Last confirmed live:** 2026-09-05
- **Apply:** https://www.monks.com/careers/6011267004/job?gh_jid=6011267004

## Job description

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ([monks.com/careers](http://monks.com/careers)).

As a Program Director you lead the end-to-end success of a large-scale technology services engagement, owning the client relationship, the program strategy, and the health of delivery. You set the direction for a large cross-functional team, build the trust of your client through demonstrated results, and make the decisions needed to keep the program on track. You maintain the strategic perspective required to lead at this level while staying close enough to execution to understand what is actually happening on the ground.

This is a remote position that can be done from anywhere. You may be expected to travel occasionally.

## Responsibilities

## CLIENT LEADERSHIP

- Build and Own the Client Relationship: Develop trusted, senior-level relationships with client stakeholders, serving as a credible strategic partner whose guidance and judgment they seek out.
- Establish Credibility Quickly: Demonstrate value early through clear thinking, consistent follow-through, and sound decision-making that earns the confidence of both client and internal stakeholders.
- Represent the Program at the Executive Level: Serve as the primary point of contact for all program-level client communications, providing clear and decision-ready updates that reflect an honest view of program health.
- Navigate Complex Client Dynamics: Maintain awareness of where relationships are healthy and where they are not, and take deliberate action to strengthen the client's confidence in Monks through results.

## PROGRAM STRATEGY & VISION

- Define and Drive the Program Direction: Establish a clear program vision and strategic roadmap, ensuring all workstreams and teams are aligned and moving toward outcomes that matter to the client and the business.
- Own the Program Decisions: Take accountability for the decisions that need to be made at this level, including the difficult ones, without requiring escalation for issues that should be resolved here.
- Assess and Evolve Ways of Working: Continuously evaluate program structures, team configurations, and delivery practices, and drive the improvements needed to raise the bar on performance and outcomes.
- Maintain Strategic and Operational Awareness: Stay close enough to execution to understand where risks are forming and where the plan needs to evolve before issues surface at the client level.

## TEAM & DELIVERY LEADERSHIP

- Lead a Large, Complex Program: Provide clear direction and accountability across a team of 40 to 50 people spanning multiple disciplines and seniority levels.
- Maintain Ground-Level Visibility: Engage across all levels of the team to understand what is actually happening on the program, where real blockers exist, and where delivery risk lives.
- Drive Cross-Functional Alignment: Ensure engineering, product, design, and delivery teams are working toward a shared definition of success with clear ownership at every level.
- Champion Continuous Improvement: Continuously identify opportunities to raise the bar on delivery quality, team performance, and ways of working, and drive iterative improvements that compound over time.

## COMMERCIAL MANAGEMENT

- Understand the Commercial Landscape: Maintain a clear understanding of the account's financial structure, including revenue recognition, margin performance, and forecast accuracy, and flag risks before they become problems.
- Make Resourcing Decisions That Serve the Program: Assess team fit and performance continuously, and make the right resourcing calls at the right time to sustain delivery quality and financial health.
- Support Account Growth and Renewals: Stay alert to opportunities for expansion and upcoming renewal conversations, and work closely with the Client Partner to ensure the right groundwork is in place well in advance.
- Exercise Commercial Judgment: Maintain awareness of the commercial implications of commitments, proposals, and client conversations, and partner with the Client Partner when discussions move into commercial territory.

## STAKEHOLDER MANAGEMENT

- Build Trust Across the Organization: Develop strong working relationships with internal and external stakeholders at all levels, earning credibility through clear communication, sound judgment, and consistent follow-through.
- Negotiate With Tact and Confidence: Navigate competing priorities, scope pressure, and difficult conversations without losing the relationship, and land on outcomes the program can actually execute against.
- Read the Room: Adapt communication style and approach to the audience and the situation, knowing when to push, when to listen, and when to escalate.
- Hold the Line on Accountability: Set clear expectations on decisions, timelines, and ownership, and address gaps directly with a concrete path forward.

Must have skills

- 10+ years of experience leading large-scale technology services programs in a consulting or agency environment.
- Proven track record managing programs of $5M or more annually with direct accountability for budget, margin, and revenue recognition.
- Experience leading and providing direction to teams of 30 or more people spanning multiple disciplines and seniority levels.
- Strong commercial instincts with the ability to identify risk, protect margin, and support account growth and renewal conversations.
- Demonstrated ability to build and maintain senior client relationships in complex, high-stakes environments.
- Proven ability to assess team performance and make resourcing decisions that balance delivery quality with financial sustainability.
- Experience establishing clear program direction while building alignment across a diverse and distributed stakeholder group.
- Strong communication skills with the ability to deliver concise and credible updates at the executive level.
- Experience working within Agile delivery frameworks with globally distributed teams.

LOCATION: REMOTE, USA.

## #LI-MF1

#LI-Remote

## What We Offer

## Benefits

- Excellent, full coverage medical, dental, and vision insurance
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge[here](https://www.adweek.com/agencies/s4-capital-continues-its-ambitious-evolution-by-joining-the-climate-pledge/?utm_content=154645660&utm_medium=social&utm_source=linkedin&hss_channel=lcp-2717758)!)

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary Range: $100,000—$120,000 USD

## About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

## About Monks

## Company Overview
- **One-liner**: Monks is a global digital-first marketing, technology services, and consulting company that connects content, data, and digital media to help ambitious brands grow.
- **Entity Type**: Public (Wholly owned subsidiary of S4 Capital plc, LSE: SFOR)
- **Headquarters**: London, United Kingdom
- **Founded**: 2001
- **Founders**: Wesley ter Haar, Gin Roberscheuten, Terrence de Kat (formerly Terrence Koeman)

## Core Business
- **Primary industry/industries**: Advertising Services, Marketing & Technology Consulting, Digital Content Production
- **Target customers**: B2B, primarily large Enterprises and global brands (Partners with 24 of BCG's 50 most innovative companies, including Netflix, Meta, HP, Dove, and Mondelēz) [monks.com]
- **Mission or purpose statement**: To be a catalyst for change in the industry and communities through technological innovation, creativity, and impactful work, aiming to "win the decade" by making best-in-class work and being the best place to work. [monks.com/careers]

## Products & Services
- **Monks.Flow (AI Platform)**: An AI-powered operating system designed to orchestrate marketing and technology into unified, intelligent systems for real-time brand management. [linkedin.com]
- **Marketing Orchestration**: A service that boosts efficiency and creativity to accelerate marketing results at any scale.
- **Glass Box Media**: A service offering total visibility and control for smarter, more impactful media investments.
- **Technology Services**: Modernizing infrastructure, accelerating product and platform innovation, and delivering next-generation customer experiences.
- **Content Production**: A global studio model blending strategy, talent, and production for effective content with cost savings.
- **Data & AI Consulting**: Services focused on transforming data to fuel customer experience, including AI-powered tools for creative asset production.

## Market Standing
- **Valuation/Market Cap**: Not publicly available for the subsidiary. Parent company S4 Capital plc has a public market cap.
- **Key Metric**: Annual Revenue of **$1.5 Billion** (as per LinkedIn data) [linkedin.com]
- **Notable Investors/Partners**: Parent company S4 Capital plc (Founded by Sir Martin Sorrell). Key Technology Partners include Salesforce, Meta, NVIDIA, Amazon Web Services (AWS), Google Marketing Platform, and Google Cloud. [monks.com/what-we-do]
- **Growth Signals**: Despite a -6.4% YoY headcount decline (now 4,787 employees), the company maintains a massive global footprint across 62 countries. It is actively investing in its AI transformation, highlighted by the "Monks.Flow" platform. The company recently rebranded from MediaMonks to Monks in 2024, signaling a strategic shift. [linkedin.com]

## Competitive Advantages
- **Scale & Global Reach**: Operates in 62 countries, giving it a unique ability to execute complex, global campaigns from a single P&L. [linkedin.com]
- **AI-First Approach**: Has aggressively moved into AI-powered services, including training custom AI models for clients (e.g., Dove's Real Beauty campaign) and building its own AI operating system (Monks.Flow). [monks.com/what-we-do]
- **"One P&L" Model**: Unlike traditional holding companies, Monks offers a unified, non-siloed approach to content, data, and media, which it markets as "foundationally different." [monks.com/careers]
- **Premium Client Roster**: Partners with 24 of BCG's 50 most innovative companies, including tech giants like Meta, Netflix, and HP, creating a strong "halo effect" for talent and capabilities. [monks.com/what-we-do]

## Strategic Focus
- **AI Acceleration**: The company's clear priority is embedding AI across its entire workflow ("from strategy to supply") and scaling its "always-on agents" to change how work is done.
- **Winning the Decade**: Pushing to become the dominant digital partner for brands by unifying marketing and technology into one performance system.
- **Radical Transparency**: A focus on data-driven performance and clear measurement, moving away from traditional opaque agency models.

## Why Work Here
- **Culture of Innovation**: Describes itself as a "digital-first" powerhouse that is "disrupting the industry." The emphasis on AI and technology suggests a challenging, forward-looking environment for engineers and data scientists. [monks.com/careers]
- **Diversity, Equity & Inclusion**: The company explicitly states a commitment to being a "catalyst for change" with a purpose-driven culture focused on DEI. [monks.com/careers]
- **Global & Hybrid Work Environment**: With offices in over 30 cities globally (including London, New York, San Francisco, Amsterdam, Singapore, Buenos Aires, and Tokyo), the company offers significant opportunities for international exposure and likely supports a hybrid work model. [monks.com/careers, linkedin.com]
- **Focus on Engineering & Tech**: With job postings for roles like "Fullstack Engineer," "Implementation Engineer," "Battery Test Engineer," and "AI Craft Director," the company is actively building its technical practice, offering opportunities to work on complex systems at scale. [linkedin.com]
- **Warning**: The company states it will never ask for payment as part of the recruitment process. [monks.com/careers]

## Sources
1. [Monks Official Website](https://www.monks.com/)
2. [Monks Careers Page](https://www.monks.com/careers)
3. [Monks LinkedIn Profile](https://www.linkedin.com/company/monks)
4. [Monks "What We Do" Page](https://www.monks.com/what-we-do)
5. [Monks Careers Search Page](https://www.monks.com/careers/search)

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