--- title: 'Program Documentation and Learning Coordinator at Khan Academy' canonical: 'https://feeny.ai/job/program-documentation-and-learning-coordinator-khan-academy-gurgaon-mya1j2yhbx78' type: 'job' last_seen: '2026-09-06' --- # Program Documentation and Learning Coordinator at Khan Academy - **Company:** Khan Academy - **Location:** Gurgaon, India - **Posted:** 2026-05-04 - **Last confirmed live:** 2026-09-06 - **Apply:** https://job-boards.greenhouse.io/khanacademy/jobs/7881982 ## Job description ## ABOUT KHAN ACADEMY Khan Academy is a fast-paced, nonprofit startup on a mission to provide a free, world-class education for anyone, anywhere. We already reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. ## ABOUT KHAN ACADEMY INDIA Khan Academy India aims to deliver a world class user experience to learners in India that is locally relevant and is enabled by a strong on-the-ground team and operations. Our learning system is mastery based, which allows students to master key concepts at a pace that’s right for them before moving on to more challenging content. From serving under 500,000 learners in 2016, we are now serving almost 4 million learners a month across our websites, apps and youtube channels. These learners include both independent learners accessing us at home and teacher directed learners in schools.  Our focus is to reach the underserved by making our content  accessible in local languages. Khan Academy is already available in Hindi, Hinglish, Kannada, Gujarati, Tamil, Marathi and Punjabi. ## ABOUT THE ROLE The Partner Operations and Support team at Khan Academy India sits at the intersection of various state teams, constantly receiving a wealth of valuable, on-the-ground information, ranging from local best practices to powerful testimonials from students, teachers, principals, and government officials. Currently, much of this qualitative data sits with the respective state program teams, and we risk losing these valuable insights over time. We are looking for a Program Documentation and Learning Coordinator to streamline our knowledge management. In this role, you will act as our internal knowledge hub, synthesizing qualitative insights into structured, easily accessible repositories. You will ensure that when our team prepares for a critical stakeholder meeting (such as with state leadership), we have the necessary best practices and success stories well organized and easy to use. Furthermore, you will champion the dissemination of this knowledge across the team and proactively identify gaps in our current understanding to help us continuously improve. Your key responsibilities will be to: - Collate and Ogranize: Collate and maintain a structured repository of best practices, key initiatives, and implementation challenges across programmes, enabling systematic cross-programme knowledge exchange. - Repository Management: Build, organize, and maintain a highly intuitive knowledge repository. Categorize information into meaningful buckets so it is easily searchable and immediately useful for team members preparing for state leadership meetings or strategic planning. - Internal Communication & Storytelling: Effectively disseminate key learnings to the wider team. Translate synthesized data into engaging written communications (emails, newsletters), presentation decks, and active contributions during weekly team meetings. - Gap Analysis & Problem Solving: Critically evaluate the information we are collecting to identify missing pieces or blind spots in our programmatic understanding. Proactively communicate these gaps to the relevant state teams and create necessary resources to bridge them. ## ABOUT YOU You are someone with: - Experience: Minimum 2 years of relevant experience in program coordination, knowledge management, or qualitative research. Experience in the Indian education sector is an added advantage. - Strong Information Synthesizing Capabilities: You have a proven ability to sift through large amounts of unstructured, qualitative information, connect the dots, and distill it into clear, meaningful themes and actionable insights. - Strong Communication Skills: You possess outstanding written and verbal communication skills. You know how to tailor your message, whether you are writing an executive email, designing a presentation deck, or speaking in a cross-functional meeting. - Problem Solving Aptitude: You don't just passively collect data, you analyze it. You have the critical thinking skills required to spot what is missing and the initiative to ask the right questions to fill those gaps. - Systemic and organized approach: You have a natural affinity for creating systems and structure. (Proficiency in MS Office, G-Suite is a must) - A willingness to roll up your sleeves and help the team get work done as we are growing - A passion for education and a desire to change the world ## PERKS AND BENEFITS We may be a non-profit, but we reward our talented team like a for-profit. - Competitive salaries - Remote-friendly workplace, Flexible schedules - Health and wellness benefits - Professional development focus - Paid time off and parental leave ## LEARN MORE - [Sal’s TED talk from 2011](http://www.ted.com/talks/salman_khan_let_s_use_video_to_reinvent_education) - [Sal’s TED talk from 2015](http://www.ted.com/talks/sal_khan_let_s_teach_for_mastery_not_test_scores) - A glimpse of our team:  http://www.khanacademy.org/about/the-team - A glimpse of our content created: https://www.youtube.com/watch?v=ED8P8vchQJM - Our Hinglish content in action: http://bit.ly/khanacademyyoutube ## HOW TO APPLY - Attach your resume or Linkedin URL in the space provided below. - Please address the below-mentioned task and attach your response in the space provided below in a pdf file. Name the file in the following format: [First Name]_[Last Name]_KAI_Assignment.pdf ## TASK Deliverable-1: The raw data file shared below contains a few actual messages that were shared by state teams on internal team channels. Based on this qualitative data, extract the key "Best Practices," "Challenges," and "Testimonials." More importantly, define the Tags or Categories you would use to store these in our knowledge repository so they are easily searchable in six months. [Raw data file](https://docs.google.com/spreadsheets/d/1lxaeFgneKsJnHWx1ByPc0KcqGSJUBViz3Ew1eHCjTHA/edit?gid=0#gid=0) Deliverable-2: We have a meeting with a new State Education Secretary next week, and we want to use the insights you created in deliverable-1 to pitch our program. Based on what you read, what critical information is missing from this data that we absolutely need before that meeting? We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. ## About Khan Academy ## Company Overview - **One-liner**: Khan Academy is a nonprofit educational organization on a mission to provide a free, world-class education for anyone, anywhere, offering a comprehensive online learning platform, AI tutoring tools, and district-level partnership programs. - **Entity Type**: Nonprofit (501(c)(3)) - **Headquarters**: Mountain View, California, USA - **Founded**: 2006 - **Founders**: Salman “Sal” Khan ## Core Business - **Primary industry**: Education technology (EdTech), online learning, AI in education - **Target customers**: B2C (students, parents, individual learners) and B2B (school districts, teachers, and administrators worldwide) - **Mission**: Provide a free, world-class education for anyone, anywhere. ## Products & Services - **Khan Academy Platform (Free)**: The core online learning library with 842 courses in Math, Science, Humanities, AP courses, Financial Literacy, Computer Science, and more. Available in 55+ languages and 190+ countries. - **Khanmigo (AI Tutor & Teaching Assistant)**: An AI-powered tool that guides students as a tutor and saves teachers time. Achieved 731% YoY user growth in SY24-25, reaching over 2 million users. - **Khan Academy Kids**: Free app for learners aged 2-8, offering interactive early math, literacy, and social-emotional lessons. - **Writing Coach**: A free AI writing tool for teachers and students that provides actionable feedback and fosters creativity. Featured on 60 Minutes in December 2024. - **Khan Academy Districts (Paid Product)**: A partnership program for U.S. school districts that includes rostering, data dashboards, professional learning, and implementation support. Licensed learners in this program are 8–14x more likely to reach recommended dosage levels. ## Market Standing - **Valuation/Market Cap**: Not applicable (nonprofit). Total public support and revenue for SY24-25: **$128 million** (includes investment gains and other income). - **Key Metrics (SY24-25)**: - 189.6 million registered users (+20.9M new that year) - 104.9 million yearly active learners - 66.8 million yearly proficient learners - 1.7 million yearly very active learners (18+ hours) - 8.1 billion learning minutes - 2.0 million Khanmigo users globally - 1.5 million licensed learners in U.S. district partnerships (52% YoY increase) - **Notable Investors/Partners**: Funded through philanthropic donations, grants, and earned revenue (district partnerships and Khanmigo subscriptions). Major corporate supporters include General Motors. See audited financial statements and Form 990 via annual report. - **Growth Signals**: - 731% YoY growth in Khanmigo signups. - U.S. district partnerships expanded 52% in student reach and 38% in district count. - International expansion: launched KhanX programs in Bangladesh, Pakistan, and Vietnam; expanded in India, Brazil, Peru, and the Philippines. Secured first state-level partnership in Karnataka, India. - Efficacy research shows ~20–30% greater-than-expected learning gains for students achieving recommended dosage. ## Competitive Advantages - **Nonprofit mission**: Free core offering eliminates financial barriers for learners worldwide. - **Proven efficacy**: Multiple studies demonstrate 20–30% learning improvements when students use Khan Academy at recommended levels. - **Massive, high-quality content library**: 842 courses spanning K–12 through college-level, continuously updated. - **AI first-mover**: Khanmigo and Writing Coach embed AI directly into the learning experience, driving rapid adoption. - **Global brand trust**: Over 190 countries, 55+ languages, and endorsements from educators and institutions. ## Strategic Focus - **AI integration**: Expanding personalized tutoring (Khanmigo) and writing tools (Writing Coach) to accelerate learning outcomes. - **International growth**: Scaling district partnerships and KhanX entities in new countries (e.g., Bangladesh, Pakistan, Vietnam) and deepening existing markets. - **U.S. district expansion**: Increasing reach in historically under-resourced communities through the district partnerships program. - **Content development**: Adding more STEM, ELA, and Social Studies resources, including new reading and vocabulary courses for middle and high school. ## Why Work Here - **Mission-driven culture**: Directly contribute to providing free, world-class education to millions globally. - **Remote/hybrid flexibility**: Many roles are open to remote work within the continental US + Hawaii + Canada, with some locations requiring hybrid or in-office (Mountain View, San Mateo, or India offices). - **Diverse roles**: Opportunities span engineering, design, content creation, data, marketing, international operations, and more. - **Growth environment**: Work on cutting-edge AI products (Khanmigo, Writing Coach) and scale programs that reach hundreds of millions. - **Team values**: Emphasis on collaboration, innovation, and inclusion; strong support for professional development and impact-driven work. ## Sources 1. [khanacademy.org/careers](https://www.khanacademy.org/careers) 2. [job-boards.greenhouse.io/khanacademy](http://job-boards.greenhouse.io/khanacademy) 3. [annualreport.khanacademy.org](https://annualreport.khanacademy.org/) 4. [support.khanacademy.org](https://support.khanacademy.org/hc/en-us/articles/227014128-How-can-I-apply-to-work-at-Khan-Academy-full-time-or-as-an-intern) ## Other roles at Khan Academy - [Senior Legal Counsel, Khan Kids](https://feeny.ai/job/senior-legal-counsel-khan-kids-khan-academy-mountain-view-kjkcs9c7taay) — Mountain View, CA - [Training Lead - Biology](https://feeny.ai/job/training-lead-biology-khan-academy-vijayawada-7ph1728t6467) — Vijayawada, India - [Training Lead - Chemistry](https://feeny.ai/job/training-lead-chemistry-khan-academy-vijayawada-gt0em34pxj81) — Vijayawada, India - [Training Lead - Physics](https://feeny.ai/job/training-lead-physics-khan-academy-vijayawada-hgtmwmp70ypz) — Vijayawada, India - [Training Lead - Math](https://feeny.ai/job/training-lead-math-khan-academy-vijayawada-snrmkc7z2466) — Vijayawada, India - [Project Lead](https://feeny.ai/job/project-lead-khan-academy-vijayawada-dcd7pdmyzdb9) — Vijayawada, India - [Sales Representative, Northeast](https://feeny.ai/job/sales-representative-northeast-khan-academy-mountain-view-b34k7ywg244g) — Mountain View, CA - [District Coordinator](https://feeny.ai/job/district-coordinator-khan-academy-nabarangpur-59mezm5wpk4f) — Nabarangpur, India / Keonjhar, India - [District Coordinator](https://feeny.ai/job/district-coordinator-khan-academy-nashik-mef1kxc14gdw) — Nashik, India / Raigad, India / Thane, India / Mumbai, India / Nagpur, India - [Project Associate - Maharashtra](https://feeny.ai/job/project-associate-maharashtra-khan-academy-pune-qg2csrajehy8) — Pune, India