---
title: 'Program Experience Manager at Pursuit'
canonical: 'https://feeny.ai/job/program-experience-manager-pursuit-long-island-city-b1b3q1j2b321'
type: 'job'
last_seen: '2026-09-10'
---

# Program Experience Manager at Pursuit

- **Company:** Pursuit
- **Location:** Long Island City, NY
- **Posted:** 2026-07-27
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/pursuit/jobs/8088866

## Job description

## About Pursuit

Pursuit is a social impact organization building the future of economic mobility in the age of AI.

For over a decade, we’ve transformed lives through immersive training programs that propel adults from low-income backgrounds - often without college degrees - into high-growth tech careers. Our graduates have already generated nearly $1 billion in lifetime wage gains. We’ve also pioneered the Pursuit Bond, an innovative outcomes-based financing model that aligns investor returns with long-term economic mobility, allowing us to scale impact in a financially sustainable way.

Now, as AI reshapes every industry, Pursuit is evolving into an AI-native organization. We’re training AI-native talent, embedding AI into our operations, and building scalable software to extend our impact. From grassroots partnerships to national policy, we’re not just filling jobs - we’re rethinking how economic opportunity works at scale.

## About the Role

Pursuit is seeking a Program Experience Manager to own the day-to-day quality of the Builder experience and the volunteer ecosystem that powers it. This role sits at the center of program operations - running the events, recruiting and managing the people (volunteers, mentors, fireside speakers) who show up for Builders, and making sure that engagement translates into deeper relationships with Pursuit, including as future donors or employers.

Reporting to the Chief Program Officer, the Program Experience Manager will be the connective tissue between Builders, volunteers, and the broader Pursuit community - responsible for making every touchpoint (a Demo Day, a launch event, a potluck, an interview day) feel well-run and worth showing up to.

As the Program Experience Manager you will:

- Own and continuously improve the program experience calendar: Demo Days, launch events, interview days, and community events like potlucks
- Recruit, onboard, and manage volunteers, mentors, and fireside speakers - building a reliable pipeline and a strong retention experience
- Set up and manage Capstone projects each quarter, working with volunteers and staff to ensure high-quality project selections
- Build relationships with volunteers and mentors that create pathways to deeper engagement - including conversion into donors or employer partners
- Gather and act on feedback from Builders, staff, and volunteers to keep improving program quality
- Manage logistics, communications, and follow-through for all program experience events

What you need to be considered for the Program Experience Manager role:

- 3-5 years of experience in program management, community management, event operations, or volunteer management
- Strong project management skills with the ability to juggle multiple concurrent events and relationships
- Excellent interpersonal and communication skills - comfortable building relationships with volunteers, employers, and Builders alike
- Experience recruiting, managing, or engaging volunteers or a similar community of stakeholders
- A track record of translating engagement into measurable outcomes (retention, conversion, satisfaction)
- Experience with or interest in working directly with adults from underserved communities. Someone who views differences between individuals (race, gender, age, cultural heritage, physical ability, education, and lifestyle) as an asset and demonstrates an appreciation of the diversity within the Pursuit community

Where you'll work:

You will work full-time from our Long Island City office, with some work-from-home flexibility as needed.

Salary & Benefits:

The salary range for this role is $100,000-$110,000 annually.

The compensation range above is for the expectations as laid out in the job description, however, we are often open to a wide variety of profiles and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.

Pursuit offers:

- Great culture where transparency, respect, teamwork, and kindness are valued
- Competitive compensation in base, plus bonus and a full benefits package
- 401k Match
- Unlimited PTO and an all-Pursuit summer break the last week of August and a week-long holiday the last week of December
- Flexible, hybrid work schedule with catered lunches once a week and delicious snacks
- An opportunity to work at the intersection of tech and social impact, and make a direct impact on the communities of those we serve.

Pursuit values diversity:

Our team has a wide range of backgrounds and experiences, and we value the richness that diversity brings to our organization. We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law. Pursuit is an equal opportunity employer.

## About Pursuit

## Company Overview
- **One-liner**: Pursuit is a social impact organization that transforms lives by training adults from underrepresented communities for high-growth careers in AI and technology, using an innovative outcomes-based financing model.
- **Entity Type**: Private (Nonprofit)
- **Headquarters**: Long Island City, New York, USA
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- Primary industry: Workforce development, technology education, AI training, and employer services.
- Target customers: B2B (employer partners ranging from startups to Fortune 500 companies) and B2C (adult learners, referred to as “Builders,” from low-income and underrepresented backgrounds).
- Mission or purpose statement: “To create transformation” by catalyzing long-term change through community development, a revolutionary training and employment program, an innovative financing model, and sustained career support.

## Products & Services
- **Pursuit AI-Native Program**: Flagship training program that equips Builders with AI skills, professional competencies, and community support to thrive in AI-driven workplaces. Includes career coaching and a sourced job opportunity with partner employers.
- **Employer Partnerships (Pursuit Commit)**: Helps companies hire, retain, and nurture talent from non-traditional backgrounds through on-the-job support, training, and retention services.
- **Pursuit Bond**: An outcomes-based financing model that ties funding to successful long-term career outcomes, leveraging impact investment and capital markets alongside philanthropy.
- **Community Development**: Outreach and programs that introduce AI concepts early, making technology approachable and accessible to excluded communities.

## Market Standing
- **Valuation/Market Cap**: Not applicable (nonprofit). The organization is in the early stages of a multi-year campaign with a directional goal of $45 million over three years.
- **Key Metric**: Historically, program participants have experienced a 400%+ jump in income on average, earning a starting salary of approximately $94,000 (up from an average of $18,000 before the program).
- **Notable Investors/Partners**: Employer hiring partners include venture-backed startups and Fortune 500 companies. Specific names not listed in sources, but cited as “best-in-class partners, funders, and employers.”
- **Growth Signals**: Shift to an AI-first curriculum, scaling fundraising to $45M, hybrid work model, and active hiring for senior roles (Director of Individual Giving, Chief of Staff, Account Executive for Job Outcomes).

## Competitive Advantages
- **Outcomes-Based Financing (Pursuit Bond)**: Aligns funding with actual job placement and career success, reducing risk for funders and incentivizing long-term support.
- **Integrated Model**: Combines community development, AI training, employer partnerships, and lifelong career support in a single, compounding system.
- **Proven Income Lift**: 400%+ average income increase and $2M lifetime earnings boost per Builder.
- **AI-Native Focus**: Early mover in preparing non-traditional talent for AI-driven roles, with a curriculum built around AI skills.

## Strategic Focus
- Scaling the AI-Native Program to meet growing demand for AI talent.
- Expanding employer partnerships to secure more job opportunities and improve retention.
- Raising $45 million through a multi-year campaign to fund growth and sustainability.
- Strengthening individual giving and philanthropy to diversify funding sources.

## Why Work Here
- **Mission-Driven Impact**: Employees directly contribute to economic transformation for individuals, families, and communities, tackling systemic inequality.
- **Hybrid Work Culture**: Office in Long Island City with a hybrid approach; includes group lunches, happy hours, and game nights.
- **Benefits**: Premium health, dental, and vision coverage; virtual care and mental health platforms; health club/fitness class memberships; unlimited PTO; flexible parental leave; 401k with robust employer matching; pre-tax commuter benefits; flexible spending accounts.
- **Team & Values**: Diverse, passionate team with backgrounds in workforce development, tech, impact, policy, and operations. Values diversity and inclusion, equal opportunity employer.
- **Growth Opportunities**: Active hiring for senior leadership roles (Chief of Staff, Director of Individual Giving) and operational roles (Account Executive for Job Outcomes), signaling organizational expansion.

## Sources
1. [Pursuit Careers](https://www.pursuit.org/careers)
2. [Pursuit Homepage](https://www.pursuit.org/)
3. [Pursuit Our Approach](https://www.pursuit.org/our-approach)
4. [Pursuit Our Team](https://www.pursuit.org/our-team)
5. [Built In NYC](https://www.builtinnyc.com/company/pursuit)

## Other roles at Pursuit

- [Community Development & Partnership Associate](https://feeny.ai/job/community-development-partnership-associate-pursuit-long-island-city-3ev9xswyfznv) — Long Island City, NY
- [Career Coach](https://feeny.ai/job/career-coach-pursuit-long-island-city-5krvc6chdn9j) — Long Island City, NY
- [Community Development & Recruitment Associate](https://feeny.ai/job/community-development-recruitment-associate-pursuit-long-island-city-kvjf4pm7fvrs) — Long Island City, NY
- [Founding Account Executive, Job Placements](https://feeny.ai/job/founding-account-executive-job-placements-pursuit-long-island-city-gw8h2vw0ydbg) — Long Island City, NY
- [Director of Growth & Community Development](https://feeny.ai/job/director-of-growth-community-development-pursuit-long-island-city-kjcsy70zccgp) — Long Island City, NY
- [Strategy & Operations Associate](https://feeny.ai/job/strategy-operations-associate-pursuit-long-island-city-3010hbjfvqsh) — Long Island City, NY
- [Manager, Employer and Corporate Partnerships](https://feeny.ai/job/manager-employer-and-corporate-partnerships-pursuit-long-island-city-dnxfnds63jse) — Long Island City, NY