--- title: 'Program Manager, Connect at Meter' canonical: 'https://feeny.ai/job/program-manager-connect-meter-san-francisco-wh4rzq0b5red' type: 'job' last_seen: '2026-09-26' --- # Program Manager, Connect at Meter - **Company:** Meter - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-24 - **Last confirmed live:** 2026-09-26 - **Apply:** https://jobs.ashbyhq.com/meter/eabe90cf-af33-48cb-9aef-34aff1ee1aae ## Job description Meter builds the infrastructure modern businesses depend on to stay connected. Our product, [Connect](https://www.meter.com/connect), helps companies source, compare, and install internet across thousands of locations. We turn what is usually a painful process into one that is fast, transparent, and surprisingly simple. Behind every seamless customer experience at Meter lies a complex orchestration of teams, partners, and processes. As the Program Manager for Connect, you'll own the customer-facing fulfillment experience that helps companies install and manage internet across thousands of locations, ensuring every interaction reflects Meter's standard of service and speed. What success looks like You will build, implement, and execute the framework and processes needed to deliver diverse connectivity options to a variety of customer locations at a global scale. Your work will transform what is traditionally a painful and frustrating experience into a frictionless one that will continue to reinforce Connect as a competitive differentiator for Meter. What your day-to-day will look like You will coordinate between internal stakeholders (Customer Success, Operations, and Engineering) and external partners (internet service providers, riser companies and property managers) to deliver an efficient white-glove installation experience for each customer's internet connection. Your work will span from single-location retail shops to international multi-location enterprise deployments, with each installation representing a critical step in a customer's connectivity journey. Every installation presents unique complexities that require seamless coordination across multiple teams and vendors. You'll partner with fulfillment specialists to ensure each connection is installed and customer-ready, identify friction points in the process, and coordinate solutions that improve efficiency and velocity while simultaneously reducing customer touchpoints. Your operational and systems thinking will be essential as you build playbooks for repeatable scenarios, standardize circuit installation and validation processes, and expand international coverage while maintaining the quality and speed customers expect. ## Who you are You thrive in environments where minor improvements can have major consequences, care deeply about delivering the right outcomes for customers, and have a passion for not settling for the status quo and pushing legacy providers to operate at an elevated cadence. You have worked with legacy internet service providers, know where the biggest challenges lie and have strong opinions of where Meter can drive change to improve customer experience. Most importantly, you communicate clearly, build trust with providers and internal teams, and stay calm when things get messy. You’re motivated by building systems that enable Meter and its providers to deliver thousands of connections to deliver world-class infrastructure. You should increasingly have your own vision for how this program can impact the work and lives of our providers and customers at a global scale. Why Meter? The internet runs the world. Every purchase you make, video call you join, it's all packets flowing through networks. But those networks haven’t changed for decades. They’re brittle, complex, and surprisingly hard to set up in an enterprise space. We started Meter to build better networks. We had to build everything from the ground-up: designing and building our own enterprise hardware, intuitive software, and streamlined operations to deliver great outcomes for our customers. Today, we build and deploy these networks at scale. Ambitious companies and enduring institutions like Bridgewater, Lyft, Reddit, rely on Meter to keep their thousands of employees and locations online and productive. Our bet with Meter is simple: we will all use the internet more than we do today. We believe we have the definitive networking stack in place to enable business to do so as seamlessly and reliably as any modern utility. ## Compensation - The estimated base salary for this role is between $100,000 - $170,000. - Additionally, this role is eligible to participate in Meter's equity plan. By applying to this job you acknowledge that you've read and understood [Meter's Job Applicant Privacy Notice](https://www.meter.com/careers/job-applicant-privacy). ## About Meter ## Company Overview - **One-liner**: Meter builds full-stack enterprise networking infrastructure—hardware, software, and operations—to deliver fast, reliable, and secure internet for businesses of all sizes. - **Entity Type**: Private (Series C, $170M led by General Catalyst in July 2025) - **Headquarters**: San Francisco, California, United States - **Founded**: 2015 - **Founders**: Not publicly available from provided sources ## Core Business - **Primary Industry**: Enterprise networking infrastructure - **Target Customers**: B2B – mid-market to large enterprises, including offices, warehouses, campuses, and data centers - **Mission**: To rebuild internet infrastructure from the ground up, making it as easy to turn on as water and electricity. ## Products & Services - **Full-Stack Networks**: A vertically integrated solution combining hardware, firmware, software, deployment, and support. - **Hardware**: Gateway firewalls (F-Series up to 50 Gbps), S-Series switches (PoE++), A-Series Wi‑Fi 7 access points, P-Series PDUs. - **Software Dashboard (Command)**: Network visibility, DNS security, VLAN management, rate limiting, captive portal, floor plan integrations. - **Operations**: Design, installation, support, and lifecycle management provided by Meter or channel partners. ## Market Standing - **Valuation**: Not disclosed (implied unicorn status after $170M Series C) - **Key Metric**: Annual Revenue of **$38.4M** (estimated); Total Funding **$255M** - **Notable Investors/Partners**: Sequoia Capital, General Catalyst, Sam Altman (multiple rounds), Lachy Groom; 16 investors in Series B (2022) - **Growth Signals**: - Headcount grew **+96.6% YoY** (from ~62 to 174 employees) - Recognized as a **Visionary in the 2026 Gartner® Magic Quadrant™ for Enterprise Wired and Wireless LAN Infrastructure** - Acquired **Interval** (November 2023) to strengthen autonomous networking capabilities - Operating in **8 countries** (US, Philippines, UK, Canada, Slovakia, Norway, France, India) ## Competitive Advantages - **Vertically Integrated**: Designs and manufactures its own hardware, writes the firmware and software, and runs network deployment and support – a rare full-stack approach that ensures consistency and performance. - **Software‑Led Lifecycle**: From install to refresh, all management flows through a single dashboard, reducing complexity for IT teams. - **Scale‑Ready**: Proven to handle thousands of locations and millions of devices; multi-site management is a core capability. ## Strategic Focus - Continue scaling the full-stack platform to support global enterprise deployments - Expand autonomously managed networks (leveraging Interval acquisition) - Grow channel and partner ecosystem (multiple open partner account manager roles) - Deepen presence in data center and large campus networking segments ## Why Work Here - **Culture**: Emphasizes “kind and ambitious” people who thrive in a fast‑paced, changing environment. Writing is central to how the company operates – candidates complete a take‑home writing exercise. - **Work Environment**: Strongly **in‑office** in San Francisco (combined office, distribution center, and QE lab). Some roles are remote in other locations (e.g., Bangalore, London, Phoenix) but the majority of the team works from HQ. - **Benefits**: In‑office meals, thoughtful health benefits, time off that enables “real rest”; team is committed to in‑person collaboration. - **Career Growth**: Rapid headcount growth (+96% YoY) and many open positions (88 active job postings across engineering, sales, marketing, operations). Alumni go on to startups and major tech companies (Cisco, Meta, Stripe). - **Glassdoor Rating**: 3.1/5 (9 reviews) – mixed feedback on work‑life balance (3.0) but compensation rated 3.7. ## Sources 1. [meter.com/careers](https://www.meter.com/careers) 2. [meter.com/](https://www.meter.com/) 3. [meter.com/about](https://www.meter.com/about) 4. [linkedin.com/company/meter-com](https://www.linkedin.com/company/meter-com) 5. [meter.com/open-roles](https://www.meter.com/open-roles) ## Other roles at Meter - [Hardware Engineer](https://feeny.ai/job/hardware-engineer-meter-san-francisco-25qpy3zwt5br) — San Francisco, CA - [Warehouse Associate](https://feeny.ai/job/warehouse-associate-meter-san-francisco-23cjznrmj86p) — San Francisco, CA - [Firmware Engineer, Data Center](https://feeny.ai/job/firmware-engineer-data-center-meter-san-francisco-t9s2jhs58x8c) — San Francisco, CA - [Deployment Engineer, Network](https://feeny.ai/job/deployment-engineer-network-meter-phoenix-72v0wqndjtvy) — Phoenix, AZ - [Sales Onboarding Program Manager](https://feeny.ai/job/sales-onboarding-program-manager-meter-san-francisco-b4970dvfy1d9) — San Francisco, CA - [Partner Technical Enablement](https://feeny.ai/job/partner-technical-enablement-meter-san-francisco-3fb1838rq2kc) — San Francisco, CA - [Fleet Partnerships](https://feeny.ai/job/fleet-partnerships-meter-london-ejg64n1pz419) — London, United Kingdom - [Fleet Partnerships](https://feeny.ai/job/fleet-partnerships-meter-phoenix-20trny37gqpr) — Phoenix, AZ - [GTM People Partner](https://feeny.ai/job/gtm-people-partner-meter-san-francisco-jzk4v5zh261y) — San Francisco, CA - [Product Lead, Data Center](https://feeny.ai/job/product-lead-data-center-meter-san-francisco-weyh3np5xpfz) — San Francisco, CA