--- title: 'Program Manager - Education Sales at StudyPoint' canonical: 'https://feeny.ai/job/program-manager-education-sales-studypoint-remote-bb6mx68bags1' type: 'job' last_seen: '2026-09-07' --- # Program Manager - Education Sales at StudyPoint - **Company:** StudyPoint - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2025-08-13 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/studypoint/69dbe536-1392-4a32-bae5-388ae2d8b57b ## Job description ## Who We Are StudyPoint is a national leader in the private tutoring industry. We are actively seeking enthusiastic, driven individuals to grow our team. Our business is helping kids, and we're exceptionally good at it. Our students see dramatic gains in their academic and standardized test results, and our employees enjoy the rewards of growing a mission-driven, values-based, and entrepreneurial company. We’ve been selected to the Inc. 5000 list of the fastest growing companies in America eight times, and were the list's #1 fastest-growing tutoring company. We've also been awarded the Boston Business Journal Pacesetters Award three times, which recognizes the fastest growing companies in Massachusetts. We are a two-time winner of the 50 Most Engaged Workplaces award along with Zappos, Disney, and others. Our success is driven by the people that work here and a community built around our core values: Onward and Upward | Embrace Growth & Learning | Deliver and Expect Excellence | Care for One Another | Communicate, Communicate, Communicate | Have Fun Position Description Customer service is what sets StudyPoint apart from the competition.  As a part of our Service Team, you will be responsible for fostering great relationships between students, families, and tutors. You’ll also collaborate with our enrollment and academics team to ensure families and tutors are set up for success.  You’ll manage a large set of families and be responsible for growing the business by providing exceptional customer service and achieving monthly revenue goals. This is a fully remote position. ## Responsibilities - Provide high quality customer service to StudyPoint students and families; working with an average of 200-400 families. - Work with tutors to ensure tutoring programs are on track for success. - Grow the business through selling programs to new and existing customers using a consultative sales approach. - Serve as liaison between StudyPoint tutors and families, troubleshooting and managing customer issues as they arise. - Provide high-level administrative organization for family accounts; conduct research, track data, handle information requests, prepare correspondence, schedule consultations and schedule meetings. - Track and communicate progress of students to families, sending reminders regarding lessons, deadlines, and test dates through our proprietary database. - Achieve data-driven goals in the metrics of revenue generated from your customers, outbound calls, talk time, word of mouth generated, and conversion rates. - Receive frequent coaching and feedback, as well as ongoing training and development, to continuously hone your sales and customer service skills. ## Qualifications - Excellent interpersonal skills with demonstrated ability to work with many types of people. - Ability to multitask and handle a high volume of calls and emails. - Careful attention to detail and ability to develop new processes to improve efficiency. - Willingness to work in an environment with shifting priorities and ability to learn new systems. - Strong written and verbal communication skills and excellent organizational skills. - Proficiency with Microsoft Office and experience working with a CRM database. - Excitement to take on increasing responsibility and grow within the company. - Ability to reach monthly sales goals; sales experience is a plus. - Experience working in a small, entrepreneurial environment a plus. - Bachelor’s degree required.  Master's degree a plus. - Access to a dedicated home office, including high-speed internet connection. We provide all of the technology you need. ## Benefits - Competitive salary with performance-based commission plans, paid monthly. Base pay of 60k with OTE in the 80-90k range - Generous time off policy, including flexible PTO and sick days, plus your birthday off. - Annual paid volunteer day to do community service/charity work. - Health coverage and dental options. - Significant discounts on tutoring for family members. - 401k option. - Work from home. ## About StudyPoint ## Company Overview - **One-liner**: StudyPoint provides one-to-one private tutoring in-home and online, focusing on test preparation and academic support for K-12 and college-bound students. - **Entity Type**: Private (acquired by Intrax in April 2026) - **Headquarters**: Stoneham, Massachusetts, USA (also commonly referred to as Boston area) - **Founded**: 1999 - **Founders**: Richard Enos (CEO & Co-founder), Greg Zumas (President & Co-founder) ## Core Business - **Primary industry/industries**: Educational services – private tutoring, test preparation, academic support, college admissions consulting. - **Target customers**: B2C – families of K-12 and college-bound students seeking individualized tutoring for standardized tests (SAT, ACT, PSAT, ISEE, SSAT, AP Exams) and academic subjects (math, science, foreign languages, writing). - **Mission or purpose statement**: Helping kids succeed in school through a better alternative to impersonal learning centers, with a focus on customer service, convenience, and individualized one-to-one instruction. ## Products & Services - **Test Preparation**: One-to-one tutoring for high school and college entrance exams including SAT, ACT, PSAT, ISEE, SSAT, and AP Exams. Features proprietary curriculum, customized practice tests, and a results guarantee (up to 220/5 point score improvement). - **Academic Tutoring**: Personalized instruction in math, science, foreign languages, writing, and other coursework to improve grades and understanding. - **Math Tutoring**: Specialized support for math concepts and test/quiz preparation. - **College Admissions Support**: Consulting to help families navigate the college or private school admissions process. - **Online Tutoring**: Remote one-to-one tutoring delivered via a proprietary platform, available nationally and internationally following a successful pilot in 2012. All services are delivered through one-to-one private tutoring, either in-home (in 23 metropolitan areas across the US) or online. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company). - **Key Metric**: Total Funding – Not disclosed (bootstrapped growth prior to acquisition). Annual Revenue – Not publicly available. The company has helped over 50,000 students since founding. - **Notable Investors/Partners**: Acquired by Intrax (April 2026). No other notable investors publicly listed. - **Growth Signals**: - 23 metro areas served in the US for in-home tutoring; online tutoring serves students nationally and globally. - Named to Inc. 500/5000 list nine times and BBJ Pacesetters three times. - Recognized as one of the “50 Most Engaged Workplaces” twice. - 248 total employees (Built In profile). ## Competitive Advantages - **Specialization in one-to-one private tutoring** – Unlike many competitors, StudyPoint focuses solely on individualized, private instruction rather than learning centers or group classes. - **Proprietary curriculum and technology** – Custom-designed materials and digital platforms (homework tools, practice test analytics) tailored for one-to-one learning. - **Results guarantee** – Industry-leading guarantee (up to 220/5 point improvement on SAT/ACT) backed by published average score increases (124 points for SAT). - **Long track record** – Founded in 1999, the company has nearly three decades of experience and a strong reputation in 23 US markets. ## Strategic Focus - Continue expanding both in-home and online tutoring reach, leveraging the acquisition by Intrax to scale operations. - Maintain high-quality, personalized instruction through ongoing investment in tutor training and curriculum development. - Emphasize customer service and convenience for families seeking flexible, results-driven tutoring options. ## Why Work Here - **Culture**: Values-driven workplace with a focus on helping students succeed. Recognized as one of the “50 Most Engaged Workplaces,” indicating strong employee satisfaction and engagement. - **Work model**: Mostly in-person at the Stoneham/Boston office, but remote positions are available (e.g., Program Manager – Education Sales). Part-time tutoring roles are in-person. - **Perks**: Opportunity to make a direct impact on students’ educational outcomes. The company offers a supportive environment with growth potential for tutors and staff. - **Engineering culture**: No dedicated engineering team highlighted; the company relies on its proprietary learning platforms and curriculum, but tech roles may be limited. ## Sources 1. [studypoint.com – About page](https://www.studypoint.com/about/) 2. [studypoint.com – Homepage](https://www.studypoint.com/) 3. [jobs.lever.co – StudyPoint careers](https://jobs.lever.co/studypoint) 4. [cbinsights.com – StudyPoint profile](https://www.cbinsights.com/company/studypoint) 5. 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