--- title: 'Program Manager, IT Infrastructure Buildout (Contract) at Think Company' canonical: 'https://feeny.ai/job/program-manager-it-infrastructure-buildout-contract-think-company-melville-5jcp4281x40p' type: 'job' last_seen: '2026-09-08' --- # Program Manager, IT Infrastructure Buildout (Contract) at Think Company - **Company:** Think Company - **Location:** Melville, NY - **Employment:** contract - **Work type:** onsite - **Posted:** 2026-07-27 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.gem.com/think-company/am9icG9zdDrcjfcl5dCu8A4sE1L3usUs ## Job description A 200,000-square-foot headquarters doesn't come together on its own. As Program Manager, you'll be the single point of contact orchestrating every technology workstream behind a two-floor HQ fit-out. This role is a Think Company staffing opportunity supporting complex business initiatives for one of our enterprise clients. You'll be fully embedded with one of our strategic client partners, collaborating daily with their stakeholders, working within their processes and structures, and representing Think Company through strong delivery, communication, and consulting acumen. Quick facts - Location: On-site in Melville, NY (Long Island). This role requires a dedicated, regular on-site presence, so candidates should be local to Long Island or the surrounding area. - Employment type: Contract (2 year-fixed-term), Exempt - Travel expectations: Regular on-site presence in Melville - Salary range: $75 - $85/hr ## What you'll do - Serve as the single point of contact for the client across every workstream in the buildout — network, structured cabling, AV, voice, moves, and low-voltage - Lead four project managers across wired/wireless, conference rooms and AV, move/voice, and low-voltage cabling, keeping their plans aligned to one integrated schedule - Own the program budget and schedule, reconciling ROM estimates against actuals and surfacing variances early enough to act on them - Manage vendors and subcontractors across general contracting, security, AV, and telecom trades so sequencing holds as the floors come together - Run design workshops and coordinate staging, testing, and cutover so systems are proven before anyone moves in - Deliver clear, consistent reporting to client stakeholders and internal delivery leadership - Drive as-built documentation and closeout, so the client inherits an environment their own teams can maintain ## What you bring - A track record leading large IT or construction-adjacent infrastructure programs, including budgets of $2M or more - Experience coordinating Cisco network infrastructure rollouts — switching, wireless, and security — alongside structured cabling work in Cat 6A and fiber, plus familiarity with conference room AV and Webex deployments - Confident vendor and subcontractor management across general contracting, security, AV, and telecom trades - Strong budget tracking skills, including ROM-to-actual reconciliation - Experience managing IT relocations and moves, spanning desktop, voice, and staging logistics - Experience leading a team of project managers running parallel workstreams - Excellent stakeholder communication — you're comfortable being the single point of contact for both a client and an internal delivery team Nice-to-haves - Delivery experience in a utility, energy, or comparably regulated enterprise environment - PMP or a similar formal program or construction management credential - Experience working as an embedded consultant inside a client's team and processes - Exposure to occupancy planning or workplace experience work alongside a technology fit-out ## About working at Think Company Think Company is a design and technology consultancy that helps organizations solve meaningful problems through thoughtful strategy, design, and delivery. You'll work with smart, kind people across disciplines and industries while gaining opportunities to grow your skills, expand your influence, and shape how we work. We offer competitive compensation, comprehensive benefits, and ongoing opportunities for learning and development. ## How we work A note on this role specifically: the buildout requires a dedicated, regular on-site presence in Melville, NY, which makes it an exception to our usual remote-first default. More broadly, here's how we work: We collaborate primarily remotely, with intentional in-person time for company gatherings and client needs. Our teams balance autonomy with partnership, and we believe great work comes from trust, transparency, and shared ownership. AI is becoming a foundational part of how we work at Think Company. Team members are expected to use AI tools responsibly, stay curious about advancements, and participate in training and enablement as part of their growth. Interested? Big buildouts live or die on the person keeping every workstream honest. If that's the work you enjoy — the sequencing, the trade coordination, the moment a floor comes online exactly as planned — take a few minutes to send in your application. We'd love to hear how you'd approach it. ## About Think Company ## Company Overview - **One-liner**: Think Company is a user experience (UX) design and development agency that partners with forward-thinking companies to create digital products, transform business processes, and build better experiences. - **Entity Type**: Private (ownership structure not publicly disclosed; no external funding rounds identified) - **Headquarters**: Philadelphia, Pennsylvania, USA (with a second studio in Conshocken, PA) - **Founded**: Not publicly disclosed; the company states it has been operating for over 15 years - **Founders**: Not publicly available ## Core Business - **Primary industries**: Digital product design and development, UX/UI design, technology consulting, and product management services - **Target customers**: Enterprise companies (including Fortune 500) and ambitious middle-market organizations across financial services, healthcare, pharmaceuticals, and telecommunications - **Mission or purpose statement**: "Better experiences. Big impact." — The company aims to improve the products, systems, and tools that businesses rely on by using experience and innovation to create digital experiences people love. ## Products & Services - **Research & Strategy**: Discovery projects, user research, and strategic roadmapping to align business goals with user needs. - **Experience Design (UX/UI)**: End-to-end design of digital interfaces, including content strategy, conversational design, and product design. - **Technology Development**: Full-stack engineering, front-end development, and implementation of enterprise applications. - **Industry-Specific Solutions**: Tailored digital products and compliance-aware experiences for financial services, healthcare, pharmaceuticals, and telecommunications. - **Dedicated Teams**: Ongoing partnership model where Think Company embeds cross-functional product teams to drive measurable results from strategy to implementation to growth. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Team size — over 100 employees ("Thinkers") - **Notable Investors/Partners**: Not applicable (no public funding); clients include Fortune 500 companies and middle-market enterprises across regulated industries - **Growth Signals**: Operating for over 15 years; nationally distributed team working across multiple time zones; currently hiring for 5+ open positions (as of the latest careers listing); expansion of remote-friendly roles in design, engineering, and operations ## Competitive Advantages - **Regulatory & Compliance Expertise**: Deep experience navigating legal, medical, and financial compliance constraints, making the company a trusted partner for highly regulated industries. - **Transparent, Value-Based Billing**: Time-and-materials model with transparent invoicing; if less time is needed, the client pays less — a differentiator in the agency space. - **End-to-End Partnership Model**: Focus on long-term collaborative partnerships rather than one-and-done projects, with services spanning strategy, design, and implementation. - **Talent-Centered Culture**: Strong emphasis on work-life balance, remote flexibility, and professional development, which helps attract and retain senior practitioners. ## Strategic Focus - **Deepening Industry Expertise**: Continuing to solve complex, industry-specific problems in financial services, healthcare, pharmaceuticals, and telecommunications. - **Scaling Digital Transformation**: Helping clients modernize internal systems and implement large-scale enterprise applications. - **Expanding National Reach**: Supporting a distributed workforce and collaborating with clients remotely, hybrid, or in-person across the US. - **Investing in People**: Maintaining a culture that supports continuous improvement, diversity, equity, and inclusion, with training budgets and career development as core priorities. ## Why Work Here - **Flexible Work Environment**: "Talent over time zone" — employees can work from anywhere in the US, with optional access to studios in Philadelphia and Conshocken. - **Culture & Values**: Guided by principles like "Be excellent," "Be kind to people," "Be honest," "Work together," "Continuously improve," and "Be of service." - **Compensation & Benefits**: - Competitive salary with annual market-based increases - Flexible paid time off plus 9 paid company holidays - Annual performance bonus based on individual and company performance - 100% paid health, dental, and vision insurance (75% for children, 50% for spouse) - 100% paid life and disability insurance - 401k plan with up to 4% company match - $5,000 annual personal training budget (paid weekly) and free access to industry training platforms - $5,000 travel bonus after 5 years of service - Fully paid parental leave for mothers, partners, and adoptive parents - Commuter benefits (pre-tax) and pet insurance - New Hire Accessory budget to set up a home office - **DEI Commitment**: Actively works to make Think Company a fulfilling, productive, and uplifting experience for everyone. ## Sources 1. [thinkcompany.com - Careers](https://www.thinkcompany.com/careers/) 2. [thinkcompany.com - Homepage](https://www.thinkcompany.com/) 3. [thinkcompany.com - About Us](https://www.thinkcompany.com/about/) 4. [thinkcompany.com - Benefits & Perks](https://www.thinkcompany.com/careers/benefits-perks/) 5. [jobs.gem.com - Think Company Careers](https://jobs.gem.com/think-company) ## Other roles at Think Company - [Part-Time Product Owner (Contract)](https://feeny.ai/job/part-time-product-owner-contract-think-company-eastern-time-zone-be5x8cfz685x) — Eastern Time Zone - [VP, Business Development](https://feeny.ai/job/vp-business-development-think-company-eastern-time-zone-8vt5c2yn025n) — Eastern Time Zone - [Lead Content Strategist and Conversational Designer](https://feeny.ai/job/lead-content-strategist-and-conversational-designer-think-company-eastern-time-bx3z2frffp8h) — Eastern Time Zone