---
title: 'Program Manager, Korea GTM (Contract) at GreenLight Workforce Solutions Inc'
canonical: 'https://feeny.ai/job/program-manager-korea-gtm-contract-greenlight-workforce-solutions-inc-seoul-h0fzhq1qg00j'
type: 'job'
last_seen: '2026-10-17'
---

# Program Manager, Korea GTM (Contract) at GreenLight Workforce Solutions Inc

- **Company:** GreenLight Workforce Solutions Inc
- **Location:** Seoul, South Korea
- **Employment:** full-time
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.ashbyhq.com/greenlight-workforce-solutions/50996807-5c2d-4e9e-b041-094de890a102

## Job description

Location: Seoul, South Korea Engagement: 1 Year Contract; duration and working arrangements to be confirmed Supporting: Korea GTM / Sales

## About the Role

We are looking for a Program Manager to support the day-to-day operations of our Korea GTM team. This role will coordinate work across pipeline management, quoting, contracting, billing, and customer follow-up, helping our sales team spend more time with customers.

You will work closely with Korea account teams and partner managers, alongside APAC Sales Operations, Deal Desk, Finance, Legal, Customer Support, and GTM Systems. Success requires strong attention to detail, clear communication, and the ability to keep requests moving across teams and systems.

## Responsibilities

CRM and Sales Cadence

- Review Salesforce opportunities for missing or inconsistent stages, close dates, next steps, ownership, and required fields.
- Coordinate updates with account owners and maintain accurate records based on confirmed information.
- Prepare materials for weekly pipeline and forecast reviews, highlighting changes, open questions, and follow-up actions.
- Track partner-sourced opportunities, including stale records and ownership handoffs.

Deal, Contract, and Billing Support

- Check that requests for quotes, contract amendments, signatures, and order processing contain the necessary information and documentation.
- Coordinate requests with Deal Desk, Legal, Billing, and GTM Systems, tracking approvals, support tickets, and outstanding actions.
- Help investigate missing invoices and questions about billing periods, seats, and credits by gathering supporting information and following up with the responsible teams.
- Maintain practical checklists for direct and reseller transactions.

Issue Tracking and Data Quality

- Maintain a consolidated tracker of sales operations requests, including customer impact, owner, next action, target date, and resolution status.
- Identify overdue requests and issues that could affect customer commitments or deal timelines, and escalate through the appropriate channels.
- Compare CRM, contract, usage, and billing information using approved tools to identify discrepancies and support investigation.
- Confirm resolution before closing requests and document recurring issues and their solutions.

Customer Follow-up and Process Improvement

- Maintain account, contact, and ownership lists for product launches, customer education, and partner programs.
- Prepare customer communication drafts for account team review and track follow-up completion.
- Keep operational guides, request procedures, and approved templates current in Korean and English.
- Use approved AI and automation tools to improve repetitive tasks such as data checks, reporting, and reminders, with appropriate validation of outputs.

Required Qualifications

- 1+ years of experience in Sales Operations, Revenue Operations, Deal Operations, program coordination, or a related field, or equivalent demonstrated capability.
- Practical experience using Salesforce or a similar CRM for opportunity management, data maintenance, and reporting.
- Strong spreadsheet skills, including the ability to reconcile information across sources and identify errors or gaps.
- Experience coordinating requests across multiple teams and following them through to completion.
- Professional proficiency in Korean and English, with the ability to communicate issues, status, and required actions clearly.
- Strong organizational skills, attention to detail, and sound judgment when prioritizing competing requests.
- Experience handling customer and commercial information within established access and approval processes.

## Preferred Qualifications

- Experience in B2B SaaS, cloud services, or usage-based business models.
- Familiarity with reseller or channel partner operations.
- Experience with quoting, electronic signature, contract management, billing, or customer support systems.
- Experience working between Korea-based teams and regional or global functions.
- Demonstrated use of AI tools or lightweight automation to improve operational efficiency.

Collaboration and Decision-Making This role is responsible for operational execution, information validation, coordination, and follow-through. Sales leaders and account owners retain responsibility for commercial strategy, customer relationships, and final forecast judgments. Pricing, discounts, contract terms, billing adjustments, and system access remain subject to approval by the responsible functions.

## About GreenLight Workforce Solutions Inc

## Company Overview
- **One-liner**: GreenLight.ai is an AI-powered Freelancer Management System (FMS) that helps businesses compliantly hire, manage, and pay freelancers and contractors globally.
- **Entity Type**: Private (Pre-Seed stage)
- **Headquarters**: Palo Alto, California, United States
- **Founded**: 2018
- **Founders**: Jason Posel, Spencer Greene

## Core Business
- **Primary industries**: Human Resources, Artificial Intelligence, Software, InsurTech
- **Target customers**: B2B – enterprises, staffing firms, talent marketplaces, and companies managing contingent workforces
- **Mission / purpose**: “Making it easy to hire, organize, and pay contractors – anywhere.”

## Products & Services
- **Global Workforce Management System**: A single platform for onboarding, time tracking, billing, and reporting across more than 25 countries.
- **AI-Powered Worker Classification**: An AI engine that determines correct worker classification to mitigate misclassification risk.
- **Global Workforce Payments & Benefits**: Handles payroll and benefits for freelancers and contractors worldwide.
- **Regulatory & Tax Compliance**: Automates identity verification, background checks, and compliance with local tax and employment laws.
- **Automation & Analytics**: Automates paperwork and provides workforce analytics to stakeholders.
- **World‑Class API Integrations**: APIs that connect the platform with existing HR, payroll, and marketplace tools.
- **White‑Label & Embedded Solutions**: Custom configurations for staffing firms and marketplaces to offer the platform under their own brand.

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: Funding – Closed an undisclosed Pre-Seed round on March 31, 2020.
- **Notable Investors / Partners**: Matt Mickiewicz, Blackhorn Ventures
- **Growth Signals**: Headcount estimated at 11–50 employees; active hiring for remote and hybrid roles across the US and UK; offers an API‑first approach to embed compliance and payments into client systems.

## Competitive Advantages
- Combines EOR (Employer of Record), AOR (Agent of Record), and worker classification into one integrated FMS platform.
- Proprietary AI‑driven classification engine reduces legal risk for companies using freelancers and contractors.
- Built with top employment law and compliance experts, enabling clients to scale quickly without expanding their back office.

## Strategic Focus
- Deepening global coverage (currently 25+ countries) and expanding white‑label/embedded offerings for talent marketplaces and staffing firms.
- Using AI and automation to further streamline contractor onboarding, compliance, and payment workflows.
- Prioritizing API integrations to embed compliance into customers’ existing tech stacks.

## Why Work Here
- **Work policy**: Offers remote, hybrid, and in‑office options; offices in Southport, FL (USA) and the United Kingdom.
- **Engineering culture**: Currently hiring a Full‑Stack AI Engineer / Workflow Automation Lead, indicating a focus on AI and automation.
- **Perks**: Not publicly described, but as an early‑stage VC‑backed startup, likely offers equity, flexible work, and direct impact on product direction.

## Sources
1. [greenlight.ai](https://www.greenlight.ai/)
2. [greenlight.ai/careers](https://www.greenlight.ai/careers/)
3. [Built In – GreenLight Workforce Solutions Inc.](https://builtin.com/company/greenlight-workforce-solutions-inc)
4. [Crunchbase – GreenLight Workforce Solutions](https://www.crunchbase.com/organization/greenlight-workforce-solutions)
5. [Ashby Jobs – GreenLight Workforce Solutions](https://jobs.ashbyhq.com/greenlight-workforce-solutions)

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