---
title: 'Program Manager, Marketplace Operations at HealthCare'
canonical: 'https://feeny.ai/job/program-manager-marketplace-operations-healthcare-united-states-6qw27psk3ryr'
type: 'job'
last_seen: '2026-09-14'
---

# Program Manager, Marketplace Operations at HealthCare

- **Company:** HealthCare
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-25
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.lever.co/healthcare/15207d84-44c9-4af4-b830-99559c87614e

## Job description

## About Healthcare.com

Healthcare.com is a healthcare technology company building smarter ways to connect people and partners with the coverage, care, and solutions they need. We’re three businesses, one company. Through Marketplace, Pivot Health, and TrustRx, our work spans health insurance marketplaces, flexible health coverage, and pharmacy, giving us more ways to solve meaningful problems across the healthcare ecosystem. Healthcare doesn’t stand still, and neither do we. We’re curious, collaborative, and always looking for better ways to solve problems, use technology, and make an impact.

The Opportunity

As our Program Manager, Marketplace Operations, you’ll sit at the center of our Marketplace business, owning a portfolio of initiatives that span Analytics, Engineering, Marketing, Data Science, Sales, and partner facing teams.

You’ll bring structure and visibility to multiple workstreams, connect dependencies across teams, and make sure priorities turn into action. This isn’t a role where you simply collect updates and maintain timelines. You’ll dig into the data, verify progress, identify what needs attention, and help keep teams accountable to their commitments.

Timing matters in our business. Medicare AEP opens October 15 and ACA OEP opens November 1. You’ll work backward from critical deadlines, anticipate risks and dependencies, and help keep the portfolio moving.

Where You’ll Make an Impact

- Own the Marketplace Operations project portfolio from planning through execution and handoff
- Manage multiple concurrent workstreams across Analytics, Engineering, Marketing, Data Science, Sales, and partner facing teams
- Run the operating cadence for the portfolio and provide clear, executive ready status updates
- Maintain a single source of truth for initiatives, owners, milestones, dependencies, decisions, and deadlines
- Use data, dashboards, and SQL to independently validate project status rather than relying solely on reported updates
- Identify cross functional dependencies and surface risks before they impact critical deadlines
- Build alignment and hold owners accountable across teams you don’t directly manage
- Maintain clear decision and change documentation across initiatives
- Communicate risks early and bring options for moving forward
- Transition completed initiatives to day to day business owners with clear ownership, monitoring, and follow through
- Use AI agents, workflow automation, and other tools to make portfolio management smarter and more efficient

## What You'll Bring to the Team

- 4 to 8 years of experience managing complex, cross functional projects or programs in a metrics driven environment
- Proven ability to manage multiple projects or workstreams simultaneously
- Working SQL knowledge with the ability to write basic queries and independently verify data
- Fluency with performance KPIs including CPA, conversion rate, ROAS, pacing, and margin
- A track record of driving alignment and accountability across teams without direct authority
- Strong executive communication skills with the ability to communicate clearly and concisely
- The confidence to surface risks and deliver difficult news early, along with options for moving forward
- A strong sense of ownership and the ability to identify what needs attention without waiting to be told

What Sets You Apart

- Experience in performance marketing, marketplaces, adtech, insurtech, health insurance, lead generation, or a similar environment
- Experience working against immovable seasonal deadlines, major launches, enrollment periods, or peak business cycles
- Experience with Jira administration or workflow design
- Hands on experience using AI tools, LLM agents, or workflow automation in your day to day work
- Experience with BI and data platforms such as Sigma, Looker, Tableau, or Snowflake
- Familiarity with health insurance distribution, lead generation, or call marketplaces

## Why Healthcare.com

We’re building a company for people who want to be part of what’s changing, not watching it happen. Here, you’ll have the opportunity to take on meaningful challenges, share new ideas, and make an impact you can see. The Good Stuff Medical coverage with PPO and HSA plan options Company funded HSA contributions from $2,000 to $4,000 annually Dental and vision coverage 401(k) with company match and eligibility from day one Paid time off and company holidays Paid parental and pregnancy disability leave Company paid life and AD&D insurance Employee Assistance Program (EAP) Employee discounts on travel, entertainment, fitness, dining, and more Bring your ideas. Bring your experience. Bring what makes you different. We’ll give you the opportunity to make it matter. Healthcare.com is an equal opportunity employer. We value different backgrounds, experiences, and perspectives and are committed to creating an inclusive workplace where everyone has the opportunity to thrive.

## About HealthCare

## Company Overview
- **One-liner**: HealthCare.com is a data-driven health insurance search, comparison, and recommendation marketplace that helps consumers find, compare, and enroll in health insurance and Medicare plans.
- **Entity Type**: Private (venture-backed; has completed Series A, B, and C rounds plus debt financing)
- **Headquarters**: Miami, Florida, United States (3401 N. Miami Avenue, Suite 205, Miami, FL 33127)
- **Founded**: 2014 (the current HealthCare.com entity launched in 2014; conflicting reports from Revelio Labs cite 2007 as the original founding year)
- **Founders**: Howard Yeh (Co-Founder & Chief Insurance Officer) is publicly identified; other founding team members are not fully disclosed in public sources

## Core Business
- **Primary Industry**: Health insurance marketplace / Insurtech / Healthcare technology
- **Target Customers**: B2C consumers (individuals, families, and seniors shopping for health insurance and Medicare plans) and B2B partners (insurance carriers, distributors, and healthcare organizations)
- **Mission**: "Our mission is to use best-in-class data-driven technology and insurance expertise to be the trusted advisor and leading brand for consumers seeking coverage by tailoring to their personal and ever-changing needs." The company also states its goal is to "help consumers make better healthcare decisions" and improve healthcare literacy.

## Products & Services
- **HealthCare.com Marketplace**: The flagship search, comparison, and recommendation platform that allows consumers to analyze hundreds of health insurance options in their area, compare on-exchange (marketplace) and off-exchange plans side by side, and receive data-rich, personalized recommendations. Includes Medicare plan shopping for seniors.
- **Pivot Health**: An insurance marketing company and healthcare services provider that develops custom health insurance programs and coverage solutions in partnership with top-ranked insurance carriers. Products include short-term medical insurance, dental and vision, supplemental indemnity, and accident and illness coverage.
- **HealthCare.com Partners**: A partner network leveraging technology, data insights, and wide distribution channels to help insurance carriers and distributors grow their business and improve consumer access.
- **Content & Education Platform**: Expert-reviewed, journalist-written content about health insurance, vetted by licensed insurance agents, designed to demystify the healthcare buying experience and improve consumer healthcare literacy.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual revenue estimated at **$70.6M** (per LinkedIn company data); **$244M in total funding** across 6 prior rounds
- **Notable Investors**: Second Alpha Partners (led Series B, $18M, 2019), Hildred Capital Partners (led Series C, $31.5M, 2022), Oaktree Capital Management (led Series C, $50M, 2021), plus $130M debt financing (2021). The company reports support from "a group of investors who have built some of the most valuable Internet companies in the world, including Priceline and Booking.com."
- **Growth Signals**: Trusted by **10 million customers a year**; workforce distributed across 13 countries and 9 offices in 3 countries (US, Guatemala, Thailand); active job postings rose **115.8% in 2026** to 15 openings, with hiring velocity of 7 new roles/month (up from 4 in 2025); Engineering is the fastest-growing function (up 2.7%); recent open roles include a Senior Applied AI Data Scientist, signaling AI investment.

## Competitive Advantages
- **Proprietary data & machine learning**: Uses proprietary data and ML technology to match consumers with distributors, ensuring consumers get enrolled in the right plan for their needs.
- **Full-market comparison**: One of the few platforms allowing consumers to compare both on-exchange and off-exchange plans side by side, showing nearly every available choice.
- **Carrier relationships**: Works with the largest health insurance companies in the U.S. to make their offerings more accessible and understandable.
- **Trusted content model**: Experienced journalists write content and licensed insurance agents verify all work for accuracy — a dual-expertise editorial model that builds consumer trust.
- **Scale and brand recognition**: 10 million annual customers and a decade of operating history give the company significant data advantages and brand equity in the health insurance search space.

## Strategic Focus
- **AI and data science**: Actively hiring a Senior Applied AI Data Scientist, indicating investment in AI-driven consumer matching and recommendation capabilities.
- **Partner network expansion**: Growing HealthCare.com Partners to help carriers and distributors leverage technology and distribution channels.
- **Product diversification**: Expanding Pivot Health's custom insurance programs and non-proprietary health insurance solutions portfolio (short-term medical, dental, vision, supplemental indemnity, accident/illness).
- **Global talent distribution**: Maintaining and growing a global workforce across the US, Guatemala, Thailand, and other countries to support 24/7 operations and cost-efficient scaling.

## Why Work Here
- **Mission-driven work**: Employees contribute to helping everyday people make better, more informed healthcare purchasing decisions — work with direct social impact.
- **Global, distributed environment**: 13 countries represented across the workforce with 9 offices in the US, Guatemala, and Thailand; this suggests remote/hybrid flexibility and cross-cultural collaboration.
- **Data and tech focus**: With 33 technical employees (16% of workforce) and Engineering the fastest-growing function, technologists can work on meaningful ML, data, and product challenges in a high-volume marketplace.
- **Career development**: Recent leadership includes VP-level roles in Data, Product, Sales, and People Operations; the company has attracted talent from eHealth, Inc. and Conduent, indicating a competitive talent pool.
- **Hiring momentum**: Job postings more than doubled in 2026 (15 active postings, up 115.8%), signaling renewed growth investment after a period of headcount decline.
- **Caveats for candidates**: Headcount data shows conflicting figures across sources (Built In: 295; LinkedIn: 112; Revelio Labs: 389 as of March 2026), with a reported ~4% decline from 2023–2026. Revelio Labs also flags "negative and declining" overall employee sentiment, and a VP of Partner Solutions departed in March 2026. Average salary per Revelio is $72,583, with wide geographic variation. Candidates should ask about team stability and culture during interviews.

## Sources
1. [builtin.com](https://builtin.com/company/healthcarecom)
2. [th.linkedin.com](https://th.linkedin.com/company/healthcare-com)
3. [theorg.com](https://theorg.com/org/healthcare-com)
4. [healthcare.com](https://www.healthcare.com/about-content)
5. [reveliolabs.com](https://www.reveliolabs.com/companies/healthcare/employees)

## Other roles at HealthCare

- [VP, Performance Marketing](https://feeny.ai/job/vp-performance-marketing-healthcare-united-states-3jhhhgy2eenh) — United States
- [Growth Marketing Manager](https://feeny.ai/job/growth-marketing-manager-healthcare-united-states-djxkxw5vkz9w) — United States