---
title: 'Program Manager, People Programs at Prosper'
canonical: 'https://feeny.ai/job/program-manager-people-programs-prosper-san-francisco-py51ykyk30sp'
type: 'job'
last_seen: '2026-09-09'
---

# Program Manager, People Programs at Prosper

- **Company:** Prosper
- **Location:** San Francisco, CA
- **Compensation:** $116k–$145k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-29
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.lever.co/prosper/f1a9048a-f66b-4197-821a-4ece470dd3c8

## Job description

## Your role in our mission

As our Program Manager, People Programs, you will design, launch, and scale programs that strengthen our workplace culture, foster growth, and drive retention. You will drive the day to day operations of core People programs—focusing on onboarding, performance management, engagement, and talent development. Partnering closely with HR Business Partners (HRBPs) and business leaders, you will help translate organizational needs into structured programs that support employees across their entire employee lifecycle.

## How you'll make an impact

- Drive Employee Feedback & Action: Manage employee listening strategies (engagement surveys, pulse checks, exit insights). Translate complex survey data into actionable strategies for executive leadership and people managers.

- Optimize Onboarding & Hybrid Connection: Refine onboarding workflows and resources to ensure new hybrid and remote hires are supported, informed, and connected from day one.

- Enable Performance & Growth: Develop and maintain company-wide performance system. Partner with HRBPs to facilitate seamless performance cycles (OKRs, quarterly performance reviews, calibrations). Create lightweight toolkits to help managers give actionable feedback.

- Scale Manager & Team Enablement: Identify core capabilities gaps alongside HRBPs to design and deliver practical manager workshops, learning tracks, and career pathing resources.

- Measure Program Effectiveness: Establish clear program success metrics (participation, eNPS, retention, cycle completion).

## Skills that will help you thrive

- Experience & Education: 5+ years in HR, People Operations, or Employee Program Management, with 2+ years directly involved in engagement, performance management, employee experience, or talent development programs. Bachelor’s degree required.

- HRBP & Leadership Collaboration: Proven ability to partner effectively with HRBPs and other People Team leaders as well as coordinating across company leadership to execute programs.

- Performance & Goal Systems: Direct experience coordinating performance management processes, calibration sessions, or goal-setting frameworks (e.g., Lattice, Culture Amp, Betterworks).

- End-to-End Ownership: Proven track record of taking program concepts from initial design to full rollout, including change management and communications.

- Analytical & Empathetic: Skilled at identifying human trends behind raw survey data and converting friction points into practical solutions.

- Strong Communication & Facilitation Skills: Comfortable leading manager workshops, and writing clear internal communications.

- Inclusion Mindset: Experience embedding diversity, equity, and inclusion principles into program design and supporting ERGs.

## Your roadmap to success

First 30 Days Understand core tools (Lattice, Udemy, Donut) and standard operating procedures while shadowing existing onboarding, performance, and Pulse survey workflows to build key stakeholder relationships and understand baseline metrics.

By 60 Days Drive key deliverables with increasing independence by reviewing all Employee Programs for scope and impact, leading post-Pulse action planning, and partnering with the VP of HR on the Q4 Quarterly Connect (quarterly review cycle).

By 90 Days Operate with full autonomy to frame the overarching Employee Experience Strategy and deliver a prioritized roadmap for program rebuilds and launches that drive long-term business goals.

Resources to help you prosper

- A connected experience: We prioritize high-touch collaboration and flexibility. Whether you are working from our San Francisco or Phoenix offices or joining us as a fully remote team member, we provide the digital-first tools and intentional culture to keep you synced and supported
- Invested in your future: A competitive salary and a 401(k) with a 5% company match to help you build long-term financial security
- Holistic well-being: We provide the resources you need to thrive, from flexible time off and paid parental leave to an annual wellness allowance and comprehensive health coverage
- Professional & personal growth: Take advantage of a suite of premium perks, including Udemy access, childcare assistance, pet insurance, and a bevy of additional savings through Beneplace

Interview process

- Recruiter Call: A brief screening to discuss your experience and initial questions
- Department Interview: Deeper dive into technical skills and project alignment with the Hiring Manager or team member
- Team Interview: Virtual meetings with team members for collaborative discussions, problem-solving, or technical exercises
- Final Round: Onsite interview with the VP of People & Places

## #LI-SK1

## About Us

Prosper introduced U.S. consumers to an innovative approach to personal finance as the first peer-to-peer lending platform in the country. Since 2005, Prosper has helped over 2 million customers achieve financial well-being through a comprehensive suite of digital personal finance products. Prosper’s flagship personal loan* marketplace continues to offer unique value for both borrowers and investors, while the Prosper® Card¹ provides essential access to credit and flexibility for those managing their financial journey. Guided by its mission to advance financial well-being, Prosper is dedicated to helping people thrive by meeting people where they are with simple, trusted, and affordable financial solutions. Learn more at www.prosper.com. We’re on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that’s democratizing finance for all!

## Our Values

Diversity expands opportunities Collaboration creates better solutions Curiosity fuels our innovation Integrity defines all our relationships Excellence leads to longevity Simplicity guides our user experience Accountability at all levels drives results

www.prosper.com Our Story & Team  //   Our Blog

Applicants have rights under Federal Employment Laws. Family & Medical Leave Act (FMLA)

## Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA)

California applicants: please click here to view our California Consumer Privacy Act (“CCPA”) Notice for Applicants, which describes your rights under the CCPA.

Illinois applicants: please click here to view our Artificial Intelligence Notice for Applicants.

At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being.

Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.

*All personal loans are made by WebBank. ¹The Prosper® Card is an unsecured credit card issued by Coastal Community Bank, Member FDIC, pursuant to license by Mastercard® International.

## About Prosper

## Company Overview
- **One-liner**: Prosper is the first peer-to-peer lending marketplace in the U.S., now offering a comprehensive suite of personal loans, home equity products, and credit cards to help individuals achieve financial well-being.
- **Entity Type**: Public (NASDAQ: UPST)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2005
- **Founders**: Not explicitly listed in provided sources

## Core Business
- **Primary industry**: Financial Services (Consumer Lending, Personal Finance)
- **Target customers**: B2C – individual borrowers seeking personal loans, home equity financing, and credit-building cards; also individual and institutional investors who fund loans on the marketplace.
- **Mission**: “To advance financial well-being, helping people thrive by meeting them where they are with simple, trusted, and affordable financial solutions.” [prosper.com](https://www.prosper.com/about)

## Products & Services
- **Personal Loan Marketplace**: Fixed-rate, unsecured personal loans from $2,000 to $50,000 with next-day funding and no prepayment penalties. Borrowers are matched with investors. [prosper.com](https://www.prosper.com/)
- **Prosper® Card**: Unsecured credit card designed for people with less-than-perfect credit, offering up to a $3,000 limit with no security deposit required. [prosper.com](https://www.prosper.com/)
- **Home Equity Loans & HELOCs**: Fixed-rate home equity loans and variable-rate home equity lines of credit for homeowners. [prosper.com](https://www.prosper.com/about)
- **Investing & IRAs**: Allows investors to fund personal loans on the platform, with an average historical return of 5.3%. Individual Retirement Accounts (IRAs) are also available. [prosper.com](https://www.prosper.com/)

## Market Standing
- **Valuation/Market Cap**: Not directly provided in search results (publicly traded; current market cap can be found on stock exchanges)
- **Key Metric**: Annual revenue of $212.5M (2024 estimate); net income of -$54.08 million (2024); total assets $877.03 million (2024). [linkedin.com](https://www.linkedin.com/company/prosper-marketplace)
- **Notable Investors/Partners**: Not provided in search results
- **Growth Signals**:
  - Nearly 2.5 million customers served since 2005. [prosper.com](https://www.prosper.com/about)
  - Winner of Bankrate Best Personal Loan Award 2024. [prosper.com](https://www.prosper.com/about)
  - Received FICO® Decisions Financial Inclusion Award. [prosper.com](https://www.prosper.com/about)
  - Expanded product lineup with home equity loans and lines of credit, and the Prosper® Card.
  - Headcount of 338 employees, distributed across 10 countries. [linkedin.com](https://www.linkedin.com/company/prosper-marketplace)

## Competitive Advantages
- **First-mover in peer-to-peer lending**: Prosper pioneered the P2P lending model in the U.S. in 2005 and has built a large, trusted borrower and investor base.
- **Comprehensive product suite**: Covers personal loans, home equity products, credit cards, and investing – all under one platform, serving customers at different stages of their financial journey.
- **Awards and recognition**: Industry accolades (Bankrate, FICO) reinforce credibility and trust.
- **Data-driven credit risk**: Robust analytics and AI tools for credit decisioning, as evidenced by roles like Data Scientist, Credit Risk Analytics. [jobs.lever.co](https://jobs.lever.co/prosper)

## Strategic Focus
- **Expanding home equity offerings**: Adding home equity loans and HELOCs to leverage the asset class.
- **Growing the Prosper® Card**: Targeting consumers with less-than-perfect credit to build a path to better credit.
- **Digital-first, customer-centric approach**: Emphasizing 100% online applications, transparency, and human customer service.
- **Leveraging AI and analytics**: Using AI in hiring and credit risk to improve efficiency and accuracy.

## Why Work Here
- **Culture & Recognition**: Recognized as a “Best Place to Work in the Bay Area.” [prosper.com](https://www.prosper.com/jobs)
- **Work Flexibility**: Hybrid model – 3 days remote per week for employees within 50 miles of San Francisco or Phoenix; required in-office on Wednesdays and Thursdays. Fully remote roles also available. [prosper.com](https://www.prosper.com/jobs)
- **Total Rewards**:
  - Competitive pay, bonus program, stock options, and 401(k) with 5% employer match.
  - Health, dental, vision insurance with 100% employer-paid premiums for employees.
  - $1,000 annual wellness allowance, One Medical membership, Headspace/Calm access.
  - Generous parental leave, take-what-you-need vacation (exempt), 20 paid vacation/sick days for hourly employees, plus 8 paid holidays.
  - Monthly internet/phone stipend, pre-tax commuter assistance, and perks like RocketLawyer, UrbanSitter, Maven support.
  - Monthly on-site employee lunches and cultural events. [prosper.com](https://www.prosper.com/jobs)
- **Hiring Process**: Initial phone/video screen, hiring manager interview, then stakeholder round. Technical roles may include a live coding or take-home exercise. AI tools are used to assist in reviewing applications. [jobs.lever.co](https://jobs.lever.co/prosper)

## Sources
1. [prosper.com/about](https://www.prosper.com/about)
2. [prosper.com](https://www.prosper.com/)
3. [jobs.lever.co/prosper](https://jobs.lever.co/prosper)
4. [linkedin.com/company/prosper-marketplace](https://www.linkedin.com/company/prosper-marketplace)

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