---
title: 'Program Manager Pleno - Gestão Estratégica at iFood'
canonical: 'https://feeny.ai/job/program-manager-pleno-gestao-estrategica-ifood-brazil-bt2zxrrzg4wa'
type: 'job'
last_seen: '2026-09-07'
---

# Program Manager Pleno - Gestão Estratégica at iFood

- **Company:** iFood
- **Location:** Brazil
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/ifoodcarreiras/jobs/8761330002

## Job description

Nosso Modo de Fazer no Time:

Transforme sua carreira com o iFood! Somos uma empresa brasileira de tecnologia referência na América Latina. Por meio de soluções inovadoras, conectamos milhares de restaurantes a milhões de consumidores diariamente com uma média de 100 milhões de pedidos mensais. Além do delivery de comida, também somos Mercado, Farmácia e Pet. Temos também o iFood Pago, nossa Fintech, que engloba o iFood Benefícios, o vale alimentação e refeição do iFood e o próprio iFood Pago, o banco do restaurante. Junte-se a nós e faça parte de uma equipe que está sempre à frente com tecnologia de ponta e inovação constante.

Seu Cardápio Diário:

- Liderar planejamento, execução e monitoramento de programas transversais e complexos, garantindo entregas no prazo e com qualidade
- Estruturar planos de ação em cenários ambíguos, definindo escopo, marcos, dependências e planos de mitigação de riscos
- Engajar e alinhar stakeholders internos e alta liderança, dando visibilidade contínua de progresso, riscos e resultados
- Conduzir rituais de produto e manter cadência de entregas, removendo bloqueios e facilitando tomada de decisão entre times
- Priorizar iniciativas com foco em impacto e tradeoffs de ROI seguindo princípio 80 20
- Definir e acompanhar métricas, OKRs e resultados de negócio para validar hipóteses e direcionar roadmap
- Coordenar times de engenharia, design e negócios, mapeando dependências e considerando limites técnicos e efeitos colaterais

Ingredientes Que Buscamos:

- Visão estratégica e capacidade de conectar entregas a métricas e resultados de curto e médio prazo
- Visão sistêmica para mapear dependências entre times e sistemas e antecipar efeitos colaterais
- Forte orientação a dados para analisar métricas, tomar decisões baseadas em evidências e iterar com experimentos
- Capacidade de estruturar problemas complexos em etapas executáveis e desdobrar estratégia em roadmap tático
- Habilidade em comunicação com múltiplas senioridades, para apresentar resultados, negociar e influenciar decisões de liderança
- Liderança situacional para puxar melhorias, delegar, priorizar e desenvolver colegas por meio de feedback construtivo
- Gestão de stakeholders e coordenação de agendas para alinhar prioridades entre áreas diversas
- Facilidade para atuar em contextos dinâmicos, mantendo foco no planejamento estruturado e nos resultados

Para Realçar o Sabor:

- Conhecimento prático do ecossistema de food delivery, logística ou marketplaces
- Familiaridade com ferramentas de visualização de dados e dashboards como Tableau
- Priorizar iniciativas com foco em impacto e estratégia da companhia seguindo princípio 80 20
- Domínio de frameworks de gestão de projetos e programas
- Conhecimento em estratégias de growth, lifecycle, aquisição, retenção e monetização
- Uso de inteligência artificial para produtividade e suporte à tomada de decisão
- Curiosidade por inovação, experimentação rápida e cultura data driven

## About iFood

## Company Overview
- **One-liner**: iFood is Brazil’s leading food delivery ecosystem, operating a technology-driven platform that connects millions of consumers with restaurants and delivery partners.
- **Entity Type**: Private (majority-owned by Prosus, a publicly traded global investment group)
- **Headquarters**: Osasco, São Paulo, Brazil
- **Founded**: 2011 (through the merger of two Brazilian food delivery startups)
- **Founders**: Felipe Faria, Patrick Sigrist, and others (team)

## Core Business
- **Primary industry**: Food delivery / Food tech, expanding into fintech and benefits (iFood Benefícios, iFood Pago)
- **Target customers**: B2C (millions of consumers ordering food), B2B (partnerships with restaurants), and platform services (delivery partners)
- **Mission statement**: “Feeding the future of the world” – using technology to enable growth, inclusion, and positive impact.

## Products & Services
- **iFood Delivery**: Core on-demand food ordering and delivery platform covering 1,500+ Brazilian cities, with 180 million orders per month, 500,000 partner restaurants, and 500,000 delivery partners.
- **iFood Benefícios**: Employee meal voucher and flexible benefits platform (Beneflex), offering points-based benefit customization.
- **iFood Pago**: Fintech arm providing payment solutions for the food ecosystem (payments, digital accounts for delivery partners, and merchant services).
- **AI Agents & Data Platform**: iFood runs over 9,000 active AI agents for logistics, recommendations, and operational efficiency, positioning itself as an “AI-First” company.

## Market Standing
- **Valuation**: Not publicly disclosed (last widely reported valuation was in the billions, but no official recent figure)
- **Key Metric**: 180 million orders per month (2025); 6,000+ employees (called “FoodLovers”); 50% of workforce in technology (4,000 engineers and data scientists)
- **Notable Investors**: Majority owned by Prosus (the global internet holdings arm of Naspers), which also connects iFood to a global network of investee companies.
- **Growth Signals**: 
  - Ranked #1 in Glassdoor’s “Best Places to Work in Brazil 2025” (Tech category) with a 4.3/5 rating and 84% employee recommendation rate.
  - Strong headcount growth: 6,000+ employees and 4,000 tech roles.
  - Expanding into new verticals (fintech, corporate benefits) and recently launched iFuture internship program.

## Competitive Advantages
- **Network effects**: Dominant market position in Brazil (largest food delivery platform) with deep logistics and restaurant partnerships.
- **AI & data moat**: Massive proprietary data on consumer behavior, delivery logistics, and restaurant operations, combined with a mature AI-first engineering culture (9,000+ active AI agents).
- **Ecosystem lock-in**: iFood Benefícios and iFood Pago create additional revenue streams and increase stickiness with both merchants and consumers.
- **Global backing**: Access to Prosus’ resources, global talent network, and acquisition/partnership opportunities.

## Strategic Focus
- **AI-first transformation**: Continuing to embed AI into every layer of the business (logistics, customer service, fraud detection, dynamic pricing).
- **Fintech expansion**: Scaling iFood Pago (payments, credit) and iFood Benefícios to reduce reliance on core delivery and capture higher transaction value.
- **Sustainability & inclusion**: Goals for diversity, psychological safety, and environmental impact (positive delivery impact on environment, education, and inclusion).
- **Internationalization**: While primarily Brazil-focused, exploring adjacent markets and services through Prosus network.

## Why Work Here
- **Culture & autonomy**: Described as a “data-driven company that thinks big and acts fast” with “autonomy from day one.” Employees are given real ownership over projects.
- **Flexible work**: “iFood everywhere” – remote-first policy with financial subsidies for home office setups, partnerships with coworking spaces throughout Brazil.
- **Benefits**: Customizable via Beneflex points (culture voucher, pet care, gym, childcare, language grants, etc.). “Wednesdays for self-development” via iLearn platform.
- **Diversity & inclusion**: Strong commitment with affinity committees (race, gender, LGBTQIA+, PwD), support for transgender employees (medical, legal, hormonal treatment), extended parental leave, and inclusion goals tied to performance metrics.
- **Growth & learning**: Career without rigid ladders—dual tracks (entrepreneur vs. specialist). Access to Prosus Academy, global mobility, and quarterly development funds.
- **Tech excellence**: 50% of employees are in tech roles; heavy investment in AI, data, and engineering with real-world impact on millions of users.

## Sources
1. [iFood Careers Portal](https://carreiras.ifood.com.br/en/)
2. [iFood Greenhouse Jobs](http://job-boards.greenhouse.io/ifoodcarreiras)
3. [iFood “Efeito iFood” – Culture & Growth](https://carreiras.ifood.com.br/efeito-ifood/)
4. [iFood Institutional – Glassdoor Best Places to Work 2025](https://institucional.ifood.com.br/carreiras/ifood-reconhecido-melhores-empresas-trabalhar-glassdoor/)

## Other roles at iFood

- [Senior Staff Engineer (Developer Experience)](https://feeny.ai/job/senior-staff-engineer-developer-experience-ifood-brazil-148366fe2wnx) — Brazil
- [Especialista Negocios- Planejamento & Operações](https://feeny.ai/job/especialista-negocios-planejamento-operacoes-ifood-brazil-mbq0ebbrf292) — Brazil
- [Analista de Compliance Pleno](https://feeny.ai/job/analista-de-compliance-pleno-ifood-brazil-whasjb28tebm) — Brazil
- [Analista Negocios- Inteligência Mercado (Exclusiva para Foodlover)](https://feeny.ai/job/analista-negocios-inteligencia-mercado-exclusiva-para-foodlover-ifood-brazil-320gvj5e92s0) — Brazil
- [STAFF PRODUCT DESIGNER SÊNIOR - VISUAL DESING](https://feeny.ai/job/staff-product-designer-senior-visual-desing-ifood-remote-gesggxq92qch)
- [Analista de Negócios Pleno | Logística - Vaga Afirmativa para Pessoas Negras](https://feeny.ai/job/analista-de-negocios-pleno-logistica-vaga-afirmativa-para-pessoas-negras-ifood-8derd1652ttp) — Brazil
- [Software Engineer - CI Platform](https://feeny.ai/job/software-engineer-ci-platform-ifood-brazil-nc07maeg76v7) — Brazil
- [Analista CRM SR](https://feeny.ai/job/analista-crm-sr-ifood-brazil-cjkzzxf0jv7z) — Brazil
- [Analista de Legal Ops Pleno](https://feeny.ai/job/analista-de-legal-ops-pleno-ifood-osasco-dd2epv887456) — Osasco
- [Sênior Software Engineer - Sales Force](https://feeny.ai/job/senior-software-engineer-sales-force-ifood-brazil-nghgtwpzx2tp) — Brazil