--- title: 'Program Manager, Talent Programs at Restaurant365' canonical: 'https://feeny.ai/job/program-manager-talent-programs-restaurant365-austin-tx-akron-ohio-irvine-x7hfbqfh8147' type: 'job' last_seen: '2026-09-07' --- # Program Manager, Talent Programs at Restaurant365 - **Company:** Restaurant365 - **Location:** Austin Tx/akron Ohio/irvine, CA - **Compensation:** $80k–$105k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-13 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/restaurant365/99c7d629-a8eb-4f7f-a511-5b2294e9517a ## Job description Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! ## About the Role R365's Talent Solutions team brings the full talent lifecycle together—connecting Talent Acquisition, Performance Management, Capabilities, and Learning & Development to attract exceptional people, build capability, accelerate performance, and help our people and business thrive. As Program Manager, Talent Programs, you will be responsible for the day-to-day execution of assigned Talent Programs, as a pivotal part of our AI-forward Talent Solutions team. You’ll bring start-to-finish program execution excellence to assigned talent programs and workstreams across Talent Acquisition, Performance Management, Capabilities, and Learning & Development. This is an opportunity to make a visible impact across the People Team as department and R365 as a whole. This role is ideal for individuals skilled at program coordination, delivery, stakeholder management, and driving meaningful outcomes, while also experimenting with ways to use AI and modern tools to improve outcomes, gain efficiencies, and improve programs in meaningful ways. The Program Manager, Talent Programs, serves as a trusted point of contact for program participation and internal and external stakeholders. Your attention to detail will directly impact the R365 employee experience. Some immediate programs might include annual performance management, career leveling, and new manager development. Travel is required 1 to 2 times per year with advance notice for team meetings at one of our offices: Irvine, CA, Akron, OH, or Austin, TX. This is a hybrid role requiring in-office presence on Tuesdays and Wednesdays for cross-functional collaboration. ## What You'll Do Core Responsibilities Program Execution - Manage learning and development and performance management programs from inception through close-out, including defined workstreams within larger initiatives, using established templates, tools, and processes. - Serve as the primary point of contact for assigned programs, ensuring a consistent experience for leaders, participants, and People team partners across cohorts and offerings. - Coordinate dependencies, track progress, and ensure on-time delivery across assigned programs and workstreams. - Prioritize tasks, stakeholder needs, and competing program demands to keep multiple initiatives on track and deliverables on time. - Close out assigned programs and workstreams in a documented and structured way, capturing lessons learned, final metrics, and handoff notes for future program cycles. Stakeholder & Communication - Schedule and facilitate recurring program meetings, setting agendas, keeping discussions on track, and capturing decisions and action items. - Prepare status materials ahead of reviews using established templates and processes, ensuring stakeholders have current progress, risks, and open decisions in advance. - Track follow-through between meetings, flagging risks and communicating program impacts, risks, and updates to the Senior Manager before they escalate. - Build and maintain strong working relationships with People Business Partners, People Operations & Technology, Workforce Strategy, Total Rewards, subject matter experts, and vendors. - Navigate competing stakeholder priorities and escalate unresolved tensions or decisions to the Senior Manager with clear context and a recommended path forward. Reporting & Insights - Maintain accurate and timely program reports, dashboards, and metrics including participation, completion, retention, and ROI against KPIs established by the Senior Manager. - Ensure program data is consistently defined and properly maintained before reporting, flagging gaps or inconsistencies to the Senior Manager. - Support the analysis of engagement, adoption, and effectiveness data to surface trends and insights. - Identify and surface improvement opportunities to the Senior Manager based on feedback, data, and program observations. - Other duties as defined ## What you bring ## Qualifications - Bachelor’s degree in human resources, organizational development, business administration, or a related field. - 2+ years coordinating programs, projects, or operations in a fast-moving business function. Experience in Human resources is helpful. - Comfortable working remotely and managing work independently across a distributed and hybrid team in a fast-paced, deadline-driven environment where priorities shift, and strong follow-through is essential. - Uses AI and emerging technology to improve how the work gets done. This includes building repeatable workflows, selecting the right tool for each task, and showing measurable gains in efficiency and quality. - Flexibility to take on an existing program or workstream at any point in the program process. - Strong organizational, relationship-building, project management, and collaboration skills with the ability to manage multiple programs at once. - Strong communication skills with the ability to convey complex program information clearly and concisely for a variety of audiences. - Applies systems thinking with a curiosity to understand how programs and workstreams connect and impact each other. ## Preferred - Experience building learning and development content and presentations, and/or delivering it through live facilitation. - Professional experience in a prior industry or function that demonstrates strong organizational habits, accountability, and the ability to thrive in a structured, fast-paced environment. Success Measures - Deliver assigned programs and workstreams on time and on budget. - Surface risks and escalate decisions to the Senior Manager with options and a recommendation, early enough to act on. - Meet or exceed satisfaction targets with stakeholders and participants, and hold strong participation, completion, and retention. - Maintain accurate, current program reporting and KPI tracking. - Build stronger systems thinking, judgment, and risk awareness over time. These measures reflect ongoing, steady-state performance after ramp. In the first 90 days, success is measured incrementally through the structured 30/60/90 framework. R365 Team Member Benefits & Compensation - This position has a salary of $85,000 - $105,000. The above rate represents the expected salary for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. - Comprehensive medical benefits, 100% paid for employee - 401k + matching - Equity Option Grant - Unlimited PTO + Company holidays - Wellness initiatives Internal Employees - R365 is committed to growing talent from within.  If you see a role that excites you and you meet the qualifications, we encourage you to apply -regardless of your current location or work arrangement.  Reach out to your People Business Partner if you have questions. #BI-Remote ## About Restaurant365 ## Company Overview - **One-liner**: Restaurant365 provides an all-in-one, cloud-based Restaurant Enterprise Management (REM) platform that unifies accounting, inventory, payroll, and workforce management to help restaurants increase sales, control costs, and optimize labor. - **Entity Type**: Private (Venture-backed, $437.5M total funding) - **Headquarters**: Irvine, California, United States - **Founded**: 2011 (first market release in 2012) - **Founders**: Tony Smith, Morgan Harris, John Moody ## Core Business - **Primary industry/industries**: Restaurant Technology (SaaS), Hospitality Management, Restaurant Enterprise Management (REM) - **Target customers**: B2B – Quick-service, fast-casual, full-service, and multi-location restaurant groups (SMB to Enterprise) - **Mission or purpose**: To empower restaurants by eliminating complex, generic ERP systems and providing a purpose-built platform that drives optimal productivity and profitability. ## Products & Services - **R365 Accounting**: Automates back-office financial operations – general ledger, accounts payable, bank reconciliation, and financial reporting – with seamless POS integration. - **R365 Inventory**: Tracks food and beverage costs across locations, from receiving to consumption, with real-time variance analysis. - **R365 Payroll**: Automates payroll, tip allocation, and tax compliance by pulling hours and tips directly from workforce data. - **R365 Workforce**: Employee scheduling, time tracking, and labor forecasting – includes AI-powered scheduling that optimizes for sales and labor targets. - **R365 AI (Intelligence)**: AI engine trained on full restaurant P&L data – provides AI Advisor for variance insights and financial queries, plus automated schedule generation. - **R365 Mobile App**: Enables restaurant leaders to track sales, labor, and inventory in real time and communicate in English and Spanish. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (Private company) - **Key Metric**: $100M annual revenue (LinkedIn estimate), $437.5M total funding across 4 rounds; serves over 50,000 restaurant locations. - **Notable Investors/Partners**: Not explicitly listed in provided sources, but the company has raised substantial venture funding. Partners include CORE (Children of Restaurant Employees). - **Growth Signals**: 725 employees (+6.8% YoY, +254 people), launched R365 Intelligence and AI features, acquired Compeat and Ctuit in 2021 to consolidate the REM category, and expanded with international offices in Mexico City and Palestine. ## Competitive Advantages - **Unified platform**: R365 is the only solution combining accounting, inventory, payroll, and workforce data into a single P&L-connected system, eliminating the need for multiple point solutions. - **Deep restaurant-specific functionality**: Built from the ground up for restaurant operations, with native integrations to major POS systems, banks, and vendors. - **AI trained on full P&L data**: R365 AI is trained on the entire restaurant profit and loss, connecting what was sold, what it cost, what was paid, and what was made – a moat that generic ERP or payroll-only platforms cannot replicate. - **Scale & adoption**: With 50,000+ locations, the company has significant data and network effects, continuously improving algorithms and benchmarks. ## Strategic Focus - **AI-powered automation and insights**: Continue expanding AI capabilities across scheduling, variance detection, and advisory to reduce manual work for restaurant operators. - **International expansion**: Growing presence via offices in Mexico City and Palestine, indicating a global talent strategy and potential market expansion. - **Consolidation of the REM category**: Building on the Compeat/Ctuit acquisitions to remain the dominant end-to-end platform for multi-location restaurants. ## Why Work Here - **Culture & values**: Restaurant365 emphasizes autonomy, innovation, and authenticity – “bring your whole self to work.” They foster a collaborative environment where diverse perspectives drive opportunity. - **Work model**: Hybrid/remote-friendly. Offices in Irvine (HQ), Austin, Akron, Mexico City, and Palestine. Many team members work remotely, with offices used for in-person collaboration and events. - **Benefits**: Fully covered medical, dental, and vision insurance for full-time employees; 401k with employer match; stock options; annual learning & development reimbursement; LinkedIn Learning access; paid parental leave; fertility support; pet insurance; and a TIP (employee recognition) program. - **Growth & development**: Emphasizes professional development with autonomy to design career journeys, plus learning reimbursement and internal recognition programs. - **Impact**: Employees work directly with an industry that serves millions of guests daily – the company partners with CORE to support restaurant employees in crisis. ## Sources 1. [restaurant365.com](https://www.restaurant365.com/careers/) – Careers page with benefits and culture details. 2. [restaurant365.com](https://www.restaurant365.com/about-us/) – About Us page with company history, founders, values, and office locations. 3. [jobs.lever.co](https://jobs.lever.co/restaurant365) – Active job listings. 4. [restaurant365.com](https://www.restaurant365.com/) – Product page with AI features and software capabilities. 5. [linkedin.com](https://www.linkedin.com/company/restaurant365-cloud-erp-for-restaurants) – Company page with employee count, revenue estimate, funding, and ratings. ## Other roles at Restaurant365 - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-restaurant365-mexico-city-n0vs1c9fc6sv) — Mexico City, Mexico - [Senior Implementation Specialist](https://feeny.ai/job/senior-implementation-specialist-restaurant365-austin-tx-akron-ohio-irvine-nhbgk41qm4xq) — Austin Tx/akron Ohio/irvine, CA - [Instructional Video Editor](https://feeny.ai/job/instructional-video-editor-restaurant365-mexico-city-2yvh5nry2sv7) — Mexico City, Mexico - [Senior POS Configurations Support Specialist](https://feeny.ai/job/senior-pos-configurations-support-specialist-restaurant365-austin-tx-akron-ohio-95r05rm2sg9v) — Austin Tx/akron Ohio/irvine, CA - [Senior Customer Architect](https://feeny.ai/job/senior-customer-architect-restaurant365-irvine-djkkdttghfq5) — Irvine, CA - [Talent Coordinator](https://feeny.ai/job/talent-coordinator-restaurant365-mexico-city-5jh357fcbznj) — Mexico City, Mexico - [Accounts Receivable & Collections Specialist](https://feeny.ai/job/accounts-receivable-collections-specialist-restaurant365-mexico-city-e237mmvnht6x) — Mexico City, Mexico - [Manager, Restaurant Tech Support](https://feeny.ai/job/manager-restaurant-tech-support-restaurant365-mexico-city-qkf68x3gepw5) — Mexico City, Mexico - [Renewals Specialist](https://feeny.ai/job/renewals-specialist-restaurant365-mexico-city-gy8x1txyp73z) — Mexico City, Mexico - [Senior Growth Marketing Engineer](https://feeny.ai/job/senior-growth-marketing-engineer-restaurant365-irvine-w0sp6jfsq406) — Irvine, CA