--- title: 'Programmatic Ad Ops Lead at dunnhumby' canonical: 'https://feeny.ai/job/programmatic-ad-ops-lead-dunnhumby-gurgaon-r2vfsjj9pc2s' type: 'job' last_seen: '2026-11-05' --- # Programmatic Ad Ops Lead at dunnhumby - **Company:** dunnhumby - **Location:** Gurgaon, India - **Posted:** 2026-11-02 - **Last confirmed live:** 2026-11-05 - **Apply:** https://job-boards.greenhouse.io/dunnhumby/jobs/8014942003 ## Job description ## About dunnhumby dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers. Tesco Media Tesco Media is the ultimate media partner to brands. Built on unrivalled customer insight, it’s a media owner with soul, scale, and storytelling power. Tesco Media helps brands and agencies connect meaningfully with customers, drive creative effectiveness, and grow at the point of purchase. ## About the Role As our Programmatic Ad Ops Lead, you'll help us maximise the commercial value of our media inventory across digital and traditional channels. You'll combine advertising expertise, commercial thinking and strong analytical skills to understand what is driving performance, identify opportunities to optimise revenue and inventory utilisation, and turn complex data into clear recommendations and action. You'll be a go-to expert on inventory yield and monetisation, working across teams to improve our existing portfolio while identifying opportunities to unlock incremental revenue. ## What You'll Be Doing You'll work at the intersection of media, data and commercial strategy, using performance insights to influence how we price, plan and monetise advertising inventory. - Own yield, pricing and revenue optimisation across channels, using inventory, demand and campaign performance to identify opportunities that improve revenue and advertiser returns. - Analyse traffic, sell-through, inventory capacity, pricing and key advertising metrics such as CPM and CTR, translating trends into clear commercial recommendations. - Provide inventory and revenue forecasts, identifying future capacity, opportunities and risks and supporting annual and longer-term planning. - Build a strong understanding of digital advertising and ad-serving dynamics, including targeting, frequency, placement, delivery and auctions, and use this knowledge to strengthen monetization. - Partner across Sales, Product and other teams to improve our advertising portfolio, while using AI and automation to streamline recurring reporting and make insights easier to access. ## What We're Looking For You'll bring a strong combination of advertising knowledge, analytical thinking and commercial curiosity, with the confidence to turn insights into recommendations. - Proven experience in yield management, inventory optimisation, programmatic advertising or ad monetisation within a media owner, publisher, retail media, AdTech or comparable advertising environment. - Strong understanding of the digital advertising ecosystem, including ad networks, ad exchanges, DSPs, SSPs, publishers and ad serving. - Strong quantitative and qualitative problem-solving skills, with experience in sales analysis, forecasting, modelling and financial or commercial analysis. - Experience working with advertising sales and cross-functional teams, with the ability to manage multiple priorities and communicate complex findings clearly. - Experience with Google Ad Manager or similar platforms; familiarity with tools such as MicroStrategy, Tableau, MySQL, CitrusAd or Criteo is beneficial. ## What You Can Expect From Us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help. India Benefits - Healthcare & Family Cover: Group Medical Insurance of INR 500,000 for employees and dependents, plus dental and vision cover up to INR 5,000. - Protection: Group Term Life Insurance and Group Personal Accident cover with benefit levels linked to employee grade, including disability benefits. - Retirement & Wellbeing: Provident Fund, Gratuity, National Pension Scheme access, Indian Health Organisation membership, and confidential employee assistance support. - Lifestyle & Flexibility: Office commute support, internet allowance of INR 2,000 per month for blended working, work-from-home kit support, subsidised food, and wellbeing resources. - Recognition & Extras: Long service awards, Talent Scout referral programme, and family milestone support. - Time Off & Family Leave: 25 days holiday plus 10 public holidays, paid maternity, paternity and adoption leave, and a day off for your birthday. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found [here](https://www.dunnhumby.com/recruitment-privacy-notice/) ## About dunnhumby ## Company Overview - **One-liner**: dunnhumby is a global Customer Data Science company that helps retailers and brands make faster, better decisions by combining customer data, AI-driven science, and decades of retail expertise. - **Entity Type**: Private (subsidiary of Tesco PLC) - **Headquarters**: United Kingdom (London area) - **Founded**: 1989 - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Customer Data Science, Retail Analytics, Loyalty & Personalisation, Retail Media, Category Management - **Target customers**: B2B – retailers (e.g., Tesco, Meijer, Metro) and consumer packaged goods (CPG) brands (e.g., Coca‑Cola, Procter & Gamble, L’Oréal) – from small businesses to global enterprises. - **Mission or purpose statement**: “To enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers.” [dunnhumby.com](https://www.dunnhumby.com/wp-content/uploads/2024/11/dh-WhoWeAre-OnePager.pdf) ## Products & Services dunnhumby delivers a combination of technology, software, consulting, and media. Key offerings include: - **Category Management**: Data‑driven insights to optimise ranging, pricing, and merchandising decisions. - **Loyalty & Personalisation**: Tailored experiences that increase engagement and repeat purchases. - **Retail Media**: Helps brands and retailers connect with customers through personalised, measurable campaigns. - **Supplier Collaboration**: Tech‑enabled joint business planning for mutual growth. - **Customer Data & AI Strategy**: Proven frameworks to leverage customer data for business transformation. - **Price & Promotions**: Optimisation and forecasting to put customers first while improving profitability. All of these are powered by the **dunnhumby Customer Data Science Platform** – a proprietary mix of technology, software, and consulting. [dunnhumby.com](https://www.dunnhumby.com/) ## Market Standing - **Valuation/Market Cap**: Not disclosed (wholly owned by Tesco PLC) - **Key Metric**: Annual revenue of **£362.6 million** (LinkedIn, 2025 data) with **2,362 employees** (+6% YoY). - **Notable Investors/Partners**: Parent company **Tesco PLC**; key clients include **Coca‑Cola, Meijer, Procter & Gamble, L’Oréal, Metro**. - **Growth Signals**: - Operates in **33 countries** across Europe, Asia, Africa, and the Americas. - **70 active job postings** (as of mid‑2025), with a +29.6% monthly increase in job postings. - New **CEO Jamie Samaha** appointed effective July 20, 2026, signalling a strategic refresh. - 6% employee headcount growth year‑over‑year. ## Competitive Advantages - **30+ years** of dedicated retail customer data science experience. - **500+ data analysts and scientists** and partnerships with leading academic institutes. [dunnhumby.com PDF](https://www.dunnhumby.com/wp-content/uploads/2024/11/dh-WhoWeAre-OnePager.pdf) - Proprietary **Customer Data Science Platform** that uniquely combines technology, software, consulting, and media. - Deep, long‑standing relationships with the world’s largest retailers and CPGs (e.g., Tesco since inception). - AI‑driven science built on real loyalty data, providing a moat in personalisation and category optimisation. ## Strategic Focus - Expanding **Retail Media** as a new revenue stream for retailers. - Embedding **AI and machine learning** deeper into decision‑making tools. - Continuing global expansion – especially in the Americas and Asia. - Strengthening **supplier collaboration** and joint business planning capabilities. - Driving a **unified data strategy** for clients (e.g., a case study showing an additional $3M in annual profit for a fast‑food retailer). [dunnhumby.com](https://www.dunnhumby.com/) ## Why Work Here - **Culture**: Strong emphasis on diversity, equity & inclusion with employee network groups (dhThrive for wellbeing, dhEnabled for disabilities, Proud for LGBTQ+, Gender Equality). Named “Gender Equality Champion” and “Top 20 Accelerating Women’s Careers” in 2026. - **Values**: “Champion the customer behind the data”, “Treat people how they want to be treated”, “Collaborate for impact”, “Own your part”, “Stretch the thinking.” - **Work environment**: Not explicitly labelled remote/hybrid, but global offices and a Technology & Product team of 672 suggest flexibility. LinkedIn ratings show a **4.3/5** employer score with high marks for work‑life balance (4.5) and culture (4.4). - **Engineering & data science culture**: 672 technical employees and 377 in research; active hiring for Senior AI Software Engineer, Applied Data Scientist, and Data Science Engineer roles. The company uses AI in hiring for fairness (human final decisions) and encourages candidates to use AI tools in applications. - **Notable perks**: Emphasis on skills‑based hiring; partnerships with Code First Girls to open tech careers; mental health support through dhThrive. ## Sources 1. [dunnhumby.com – Main site](https://www.dunnhumby.com/) 2. [dunnhumby.com – Careers page](https://www.dunnhumby.com/careers/) 3. [dunnhumby.com – Culture page](https://www.dunnhumby.com/our-culture/) 4. [LinkedIn – dunnhumby company page](https://www.linkedin.com/company/dunnhumby) 5. [dunnhumby.com – Who We Are PDF](https://www.dunnhumby.com/wp-content/uploads/2024/11/dh-WhoWeAre-OnePager.pdf) ## Other roles at dunnhumby - [Category Management Senior Client Lead](https://feeny.ai/job/category-management-senior-client-lead-dunnhumby-london-81hbh2m3rca9) — London, United Kingdom - [Advertising Operations Associate](https://feeny.ai/job/advertising-operations-associate-dunnhumby-medellin-2znpydybbyrf) — Medellin, Colombia - [Applied Data Science Manager](https://feeny.ai/job/applied-data-science-manager-dunnhumby-bentonville-6wm8xrs8zm0k) — Bentonville, AR / Cincinnati, OH - [Shopper Insights Client Associate](https://feeny.ai/job/shopper-insights-client-associate-dunnhumby-south-africa-k0x839pkjpm3) — South Africa - [Shopper Insights Client Associate](https://feeny.ai/job/shopper-insights-client-associate-dunnhumby-bentonville-q7qhb4p6rtjz) — Bentonville, AR - [Production Associate](https://feeny.ai/job/production-associate-dunnhumby-london-h4brw70wvfq9) — London, United Kingdom - [Client Partnership Manager](https://feeny.ai/job/client-partnership-manager-dunnhumby-london-qra0w27e226w) — London, United Kingdom - [Lead Engineer(.Net)- Backend](https://feeny.ai/job/lead-engineer-net-backend-dunnhumby-gurgaon-j06r1rdqns8m) — Gurgaon, India - [Insights Enablement Lead](https://feeny.ai/job/insights-enablement-lead-dunnhumby-london-c4m6d336awxk) — London, United Kingdom - [Retail Client Manager](https://feeny.ai/job/retail-client-manager-dunnhumby-toronto-y1543ryz6g2f) — Toronto, Canada