---
title: 'Programme Manager (Trade) at Checkatrade'
canonical: 'https://feeny.ai/job/programme-manager-trade-checkatrade-london-77vg1wqwxxb3'
type: 'job'
last_seen: '2026-09-05'
---

# Programme Manager (Trade) at Checkatrade

- **Company:** Checkatrade
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.ashbyhq.com/checkatrade/af02b47c-fab9-44e7-a2f2-5ca8e0f6cd8c

## Job description

As Programme Manager, you'll be the person who turns strategic direction into structured, trackable, real-world delivery. You won't manage the teams — but you'll shape how they work, what they work on, and whether the initiatives your Head of Operations is driving actually stick. This is a senior individual contributor role for someone who is equally at home building a project plan, designing a process, and presenting to a VP.

You'll sit across the whole of Trade Lifecycle, partnering closely with Finance, Product, Engineering, Sales, and CRM to make sure the right things get built, rolled out, and embedded — not just kicked off.

Forget long lists, here's what you'll actually spend your time on:

- Strategic programme management: own the delivery of Trade Lifecycle's most critical initiatives end to end — from scoping and planning through to execution and review
- Tooling and systems rollout: lead the planning and delivery of tooling changes across Retention, Credit Control, and Trade Support — working closely with stakeholders to define requirements, manage timelines, and make sure the teams are set up to use new systems effectively.
- Process design and standardisation: identify where processes are inconsistent, undocumented, or breaking down under scale — and fix them.
- Change management and embedding: new initiatives have a habit of not sticking. You'll own the change management layer — stakeholder communication, rollout sequencing, training and adoption tracking
- Cross-functional alignment: act as the senior point of coordination between Trade Lifecycle and Finance, Product, Engineering, Sales, and CRM.
- Insight and performance tracking: build and maintain the reporting infrastructure that shows whether strategic initiatives are working. Own the KPI framework for transformation delivery

It's not about ticking every box. It's about turning up curious, ready to crack on. You'll do well here if you bring:

- Depth of experience in a programme, operations, or strategy delivery role — ideally in a high-growth tech or marketplace business.
- Proven track record of delivering complex, cross-functional initiatives from design through to measurable outcome — not just managing the plan, but owning the result.
- Strong project management instincts — you can hold multiple workstreams simultaneously, spot dependencies before they become blockers, and keep senior stakeholders clearly informed without overwhelming them.
- Experience leading tooling or systems rollouts in an operational environment — you understand the change management challenge, not just the technical one.
- Proficiency with project management tooling (e.g. Jira, Asana, Monday, or equivalent) and reporting tools (e.g. Tableau, Looker, or Sheets/Excel at an advanced level).

We believe great work deserves great rewards. Here's just a taste:

- Competitive salary + annual bonus
- Employee Share Programme
- Health, well-being and learning support
- Gym membership, Smart Tech Scheme and Cycle Scheme
- Birthday/Special day leave
- Buy & sell holiday scheme
- 1 week's paid charity leave and much more!

How we'll get to know each other:

- Screening call with one of our Talent Acquisition Partners
- 1st stage: interview with the hiring manager
- 2nd stage: interview with our Interim VP, Business Operations
- Final stage: panel interview including a short analysis case study

If this sounds like the place where you can do your best work, we'd love to hear from you, even if you don't tick every box.

Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form https://jobs.ashbyhq.com/checkatrade/form/register-interest

At the moment, this role isn’t open to visa sponsorship applications.

## About us

We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.

We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.

## About Checkatrade

## Company Overview
- **One-liner**: Checkatrade is the UK’s leading online marketplace connecting homeowners with thoroughly vetted tradespeople for home repairs and improvements.
- **Entity Type**: Private – backed by private equity firm Brookfield with ambitious growth plans.
- **Headquarters**: London, England, United Kingdom (with a major office in Portsmouth).
- **Founded**: 1998
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Internet Marketplace Platforms / Home Services
- **Target customers**: Two-sided marketplace – B2C (homeowners) and B2B (tradespeople, from sole traders to larger firms).
- **Mission statement**: “To be the trusted foundation of every home by connecting people with trades and tools to make home improvements easy – because we believe safe and happy homes improve lives, support livelihoods, and build communities.”

## Products & Services
- **[Checkatrade Platform]**: A web and mobile marketplace where homeowners can find, compare, and book tradespeople. All tradespeople pass a 12‑point vetting process and are continually rechecked. Every job is backed by a £1,000 guarantee. The platform hosts over 6 million verified reviews and supports fixed‑price booking for simpler jobs. The company is investing in AI‑first tools to improve user journeys and matching.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (privately held, backed by Brookfield).
- **Key Metric**: Annual revenue of £29.7 M (LinkedIn data, +2.4% YoY headcount growth to 409 employees).
- **Notable Investors/Partners**: Brookfield (private equity partner providing growth capital); also partners with brands like TradePoint (10% discount for trades).
- **Growth Signals**: Increasing job postings (+37.5% MoM, +100% QoQ); active in 12 countries; expanding product and engineering teams; heavy investment in AI and digital capabilities.

## Competitive Advantages
- **Trust & Reputation**: Over 25 years of brand equity – a household name in the UK. The 12‑point vetting process and £1,000 guarantee create a strong trust moat difficult for new entrants to replicate.
- **Scale of Reviews**: 6+ million verified reviews provide rich data for quality matching and consumer confidence.
- **Dual‑Sided Network Effects**: The more homeowners use the platform, the more tradespeople join, and vice versa – a classic marketplace flywheel.

## Strategic Focus
- **AI‑Powered Transformation**: Embracing AI to build smarter matching, improve customer experience, and drive operational efficiency.
- **Scaling the Marketplace**: Backed by Brookfield, the company is investing in product, engineering, and data teams to accelerate growth and expand beyond the core UK market.
- **Deepening Customer Obsession**: Aligning all teams (R&D, Commercial, Business Services) around the “Customer‑Obsessed” value to improve retention and lifetime value.

## Why Work Here
- **Culture & Values**: “All‑In”, “Customer‑Obsessed”, and “AI‑Powered” guide decision‑making. Teams are described as gritty, collaborative, and ambitious.
- **Work‑Life Balance**: Generous annual leave, flexible holiday trading, enhanced parental leave, birthday and volunteer days off.
- **Health & Wellbeing**: Private medical cover, 24/7 GP access, cash plan, mental health support, gym perks.
- **Financial & Lifestyle**: Enhanced pension, life cover, salary sacrifice schemes (EV, nursery, cycle to work), and discounts.
- **Office Environment**: High‑spec offices in London (City Point near Moorgate/Liverpool Street) and Portsmouth (lakeside campus). Modern, collaborative spaces with free breakfasts, weekly lunches, and regular social events.
- **Growth Potential**: Rapidly scaling company with clear roadmap; opportunities for internal mobility and professional development.

## Sources
1. [checkatrade.com](https://www.checkatrade.com/) – Official site with product and trust information.
2. [careers.checkatrade.com](https://careers.checkatrade.com/) – Careers page with culture, values, benefits, and team descriptions.
3. [uk.linkedin.com](https://uk.linkedin.com/company/checkatrade) – LinkedIn company page with employee count, revenue, funding background, and recent job trends.
4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/checkatrade) – Active job listings and team structure.

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