---
title: 'Project Coordinator - ServiceNow at AHEAD'
canonical: 'https://feeny.ai/job/project-coordinator-servicenow-ahead-gurugram-tdvrngwt0eqj'
type: 'job'
last_seen: '2026-09-07'
---

# Project Coordinator - ServiceNow at AHEAD

- **Company:** AHEAD
- **Location:** Gurugram, India
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-03-13
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/thinkahead/461da51c-2a49-4eca-b5ea-41306ed4b096

## Job description

As an entry level Project Coordinator within AHEAD’s Intelligent Operations Practice, you will play a crucial role in supporting project management activities, reporting, and operational coordination. This role functions behind the scenes, assisting PMO team project delivery teams by providing key administrative and analytical support. While not fully client-facing, this position will involve tasks such as generating reports and burndown charts for customers and internal stakeholders, assisting with scheduling, and providing support for the PMO team.

Roles and Responsibilities

- Support PMO Team Members by maintaining project documentation, tracking progress, and ensuring seamless execution of operational tasks for all engagements assigned.
- Operational tasks may include any and all of the following items:
- Assist in the Creation and distribution of project status reports, burndown charts, and other relevant project metrics to internal stakeholders and customers.
- Assist in the Coordination and facilitation of internal project meetings, document key discussions, and track action items.
- Manage and maintain project information within AHEAD’s project management tools and systems including but not limited to – ServiceNow SPM, Salesforce PSA.
- Assist with planning and coordination of billable and non-billable projects, ensuring timelines and deliverables are met.
- Support documentation and communication processes with internal teams and clients when required.
- Work closely with global teams to streamline project administration and process improvements.
- Contribute to internal resource management efforts, ensuring the effective allocation of team members across projects.
- Assist in project closure activities, including documentation handover and lessons learned reporting.

## Qualifications

- 2 -5 years of experience in project coordination, PMO, or administrative support role.
- Strong organizational skills with an ability to manage multiple tasks and priorities effectively.
- Understanding of project management tools (e.g., Smartsheet, ServiceNow, MS Project or similar).
- Experience in generating reports, to track progress and performance.
- Excellent written and verbal communication skills with emphasis on the English language.
- Ability to collaborate with global teams and work across time zones effectively.
- Strong attention to detail with a focus on accuracy in reporting and documentation.
- Experience with ServiceNow, Observability Solutions, IT Service Management (ITSM), Agile, or DevOps methodologies is a plus.

## About AHEAD

## Company Overview
- **One-liner**: AHEAD is an engineering-led digital platform company that accelerates enterprise strategy into execution across AI, cloud, data, security, and infrastructure.
- **Entity Type**: Private (Bootstrapped/PE-backed; no public funding rounds disclosed)
- **Headquarters**: New York, New York, USA
- **Founded**: 2007
- **Founders**: Dan Adamany (CEO)

## Core Business
- **Primary industry/industries**: IT Services & Consulting, Digital Transformation, Managed Services
- **Target customers**: Fortune 1000 enterprises, large-scale organizations with complex, multi-domain IT estates (B2B, Enterprise)
- **Mission or purpose statement**: To accelerate strategy into execution, engineering integrated solutions across infrastructure, applications, data, and security — building what others only blueprint.

## Products & Services
- **AI Transformation**: A unified AI fabric to accelerate AI from idea to business value, including AI-enabled infrastructure and data readiness. *(Service)*
- **AI Enabled Infrastructure**: Scalable, resilient architectures supporting high-performance workloads from core to edge. *(Service)*
- **Data Platform Modernization**: Governed data platforms that turn raw data into trustworthy insight and AI readiness. *(Service)*
- **Secure and Resilient Architectures**: Platforms designed to reduce risk, limit impact, and recover quickly. *(Service)*
- **Platform and Workload Modernization**: Modernizing platforms and optimizing workloads across cloud, data center, and edge. *(Service)*
- **Operational Excellence**: Frictionless operations, predictable performance, and optimized spend. *(Service)*
- **Managed Services**: Ongoing management of critical systems over their entire lifecycle. *(Service)*
- **Proprietary IP (Foundry™, Hatch™)**: Accelerators, financial models, scorecards, integration-ready code, and policy-as-code. *(Software/Tooling)*
- **400+ APIs & Custom Offerings**: Frameworks that integrate multiple platforms for automation, data sandboxes, and ML/AI exploration. *(Platform)*

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Private company)
- **Key Metric**: **Gross Revenue** of **$3.7 billion** (as of 2024, following the acquisition of CDI); **2,500+ employees** across 40 locations globally.
- **Notable Investors/Partners**: Partners with **200+ technology providers** (e.g., major cloud, data center, security, and automation vendors). The company is backed by private equity (likely a growth/PE structure, though specific investors are not named in the provided materials).
- **Growth Signals**: Scaled from a Midwest focus to national and international coverage through **12 acquisitions since 2019**; expanded service portfolio into data, app dev, custom manufacturing, and global logistics via M&A; recent acquisition of CDI (New York-based) added significant scale.

## Competitive Advantages
- **Orchestration Expertise**: Ability to stitch together complex, multi-vendor systems into cohesive, scalable architectures — a differentiator in an increasingly fragmented IT landscape.
- **Full-Stack Engineering**: Deep expertise across AI, cloud, data, security, infrastructure, and operations, applied in an integrated fashion.
- **Unified Delivery Model**: One team, one roadmap, one owner held accountable for driving outcomes, from strategy through implementation and ongoing operations.
- **Consultative Approach**: Engages early to architect transformation roadmaps, not just as a reseller of hardware/software.
- **Proprietary IP (Foundry™, Hatch™)**: Unique accelerators and code libraries that de-risk and speed up client digital initiatives.

## Strategic Focus
- **Current priorities**: Accelerating enterprise AI adoption; expanding managed services; deepening capabilities in data, security, and cloud; continuing M&A strategy to add geographic coverage and new service lines.
- **Direction for growth**: Becoming the go-to strategic partner for Fortune 1000 leaders navigating the complexity of modern IT, with a focus on accountability from design to operations.

## Why Work Here
- **Culture highlights**: Engineering-led organization with a strong emphasis on technical depth, ownership, and accountability. Described as a "game-changer in tech" that values innovation and execution.
- **Remote/hybrid/office policy**: Likely hybrid/office-based given the nature of client-facing consulting and infrastructure work; 40 global locations suggest flexibility in location.
- **Notable perks or engineering culture**: Opportunity to work with cutting-edge technologies across AI, cloud, security, and data at massive scale; exposure to Fortune 1000 clients and complex transformations; strong focus on IP development and engineering excellence; clear growth trajectory through acquisitions and expansion.

## Sources
1. [AHEAD Official Website](https://www.ahead.com/)
2. [AHEAD Story Page](https://www.ahead.com/story/)
3. [AHEAD Leadership Page](https://www.ahead.com/leadership/)
4. [AHEAD Careers Page](https://jobs.lever.co/thinkahead)

## Other roles at AHEAD

- [AI Sales Specialist](https://feeny.ai/job/ai-sales-specialist-ahead-san-ramon-b9hw14r6tng5) — San Ramon, CA
- [Project Manager: Security Services](https://feeny.ai/job/project-manager-security-services-ahead-united-states-y7crzh65y7hw) — United States
- [Data Engineer](https://feeny.ai/job/data-engineer-ahead-united-states-q2cjcm08qzse) — United States
- [Partner Manager, VMware by Broadcom](https://feeny.ai/job/partner-manager-vmware-by-broadcom-ahead-united-states-my44tnx88n08) — United States
- [Senior Cloud FinOps engineer](https://feeny.ai/job/senior-cloud-finops-engineer-ahead-united-states-ta8bgx7jk9cp) — United States
- [Associate Technical Consultant -Data Center Storage](https://feeny.ai/job/associate-technical-consultant-data-center-storage-ahead-nashville-dpj1wbs90jt5) — Nashville, TN
- [Principal Technical Consultant - AI/Cloud Platform Engineering](https://feeny.ai/job/principal-technical-consultant-ai-cloud-platform-engineering-ahead-united-states-pg75cpd33e3c) — United States
- [Senior Technical Consultant - AI Platform Engineer](https://feeny.ai/job/senior-technical-consultant-ai-platform-engineer-ahead-gurugram-jwg05n7vj1a3) — Gurugram, India
- [NOC Analyst](https://feeny.ai/job/noc-analyst-ahead-gurugram-8fj9nvpeak6e) — Gurugram, India
- [Engineer, Storage and Data Protection](https://feeny.ai/job/engineer-storage-and-data-protection-ahead-gurugram-gnvmfx3cfd67) — Gurugram, India