---
title: 'Project Executive (CRM) at RAPP'
canonical: 'https://feeny.ai/job/project-executive-crm-rapp-malaysia-1q4qk9nv67a3'
type: 'job'
last_seen: '2026-09-06'
---

# Project Executive (CRM) at RAPP

- **Company:** RAPP
- **Location:** Malaysia
- **Posted:** 2026-02-23
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/rapp/jobs/7605803

## Job description

## WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

## HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.

Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.

## YOUR ROLE

The Project Executive is a critical strategic role responsible for driving project success through meticulous coordination, communication, and quality management.

Your role is more than coordination—You'll be the behind-the-scenes architect who turns complex client briefs into smooth, dynamic project journeys, ensuring every team member can focus on what they do brilliantly.

Picture yourself as the production master who understands each project's unique touchpoint. You'll anticipate challenges before they emerge, communicate with precision, and create the invisible infrastructure that allows excellent project delivery—all while maintaining the highest standards of quality and integrity.

## YOUR RESPONSIBILITIES

(But are not limited to)

- Conduct comprehensive sanity checks on project briefs and deliverables
- Coordinate information gathering across internal teams and external partners
- Develop and maintain detailed project documentation and tracking systems
- Monitor project timelines and proactively identify potential delays or risks
- Create and distribute regular status updates to project teams
- Support budget tracking and expense documentation
- Facilitate smooth project handovers and transitions

## SKILLS AND EXPERIENCE

- 2-3 years of professional project coordination experience
- Basic understanding of digital product development processes
- Proven track record of managing complex project requirements
- Advanced proficiency in Microsoft Office Suite preferred (Excel, PowerPoint)
- Experienced user of collaboration tools (Asana, Trello, or equivalent)
- Strong digital documentation and reporting capabilities

## EDUCATION AND OTHER REQUIREMENTS

- Bachelor's degree preferred (or equivalent professional experience)
- Relevant certifications in project management are a plus
- Demonstrated ability to work collaboratively in team environments
- Adaptable and solution-oriented approach to challenges
- Commitment to continuous learning and professional development
- Strong ethical standards and confidentiality awareness

## SKILLS AND COMPETENCIES

Pleasant personality with a "can-do" attitude and be a good team player. Clear communication skills to make complex technical matters simple when communicating with non-technical stakeholders and client executives.

## About RAPP

## Company Overview
- **One-liner**: RAPP is a global precision marketing agency that leverages data, creativity, technology, and empathy to help brands activate growth by delivering personalized, one-to-one marketing at scale.
- **Entity Type**: Private (Part of Omnicom Group, a publicly traded holding company — OMC:NYSE)
- **Headquarters**: New York, New York, USA
- **Founded**: 1965
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Advertising, Marketing Services, CRM, Digital Marketing, Data Analytics, Technology Consulting
- **Target customers**: B2B and B2C enterprises across sectors including healthcare, finance, retail, and technology
- **Mission or purpose statement**: "We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations."

## Products & Services
- **Connected Data**: A data solution that builds plans connecting brand ambitions with data possibilities, creates platforms connecting the right data with marketing teams, and enriches data with modelling firepower for competitive edge — all underpinned by data privacy and security.
- **Connected Content (Artbot)**: A solution that uses atomic design systems and generative AI to produce and optimize marketing content at scale, reducing content costs and increasing speed to market.
- **Connected Decisioning**: A solution combining human and machine intelligence to prioritize and optimize marketing spend, creating unified customer journeys and automated marketing decisions.
- **MiQ (Marketing Intelligence Quotient)**: A diagnostic tool that quantifies how customer-centric a brand is, scoring it between 0-100 to drive improvement.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (RAPP is a subsidiary of Omnicom Group; Omnicom's market cap is approximately $20+ billion)
- **Key Metric**: Total employees — approximately 1,766 (per Built In)
- **Notable Investors/Partners**: Part of Omnicom Precision Marketing Group (OPMG), a global network of agencies under Omnicom Group
- **Growth Signals**: Global presence with offices in New York, Chicago, Irving (TX), Los Angeles, San Francisco, London, Mauritius, Malaysia, Cairo, and more; continuous hiring across analytics, technology, creative, and strategy roles

## Competitive Advantages
- **Precision at scale**: Combines deep data science with creative execution to deliver personalized marketing to millions of individuals simultaneously.
- **Proprietary tools**: Tools like Artbot (AI-powered content production), MiQ (customer-centricity diagnostic), and Connected Decisioning provide unique, integrated solutions.
- **Global reach with local expertise**: Offices across North America, Europe, Africa, and Asia allow for nuanced, culturally-aware campaigns.
- **Omnicom backing**: Access to the resources, talent, and client relationships of one of the world's largest advertising holding companies.

## Strategic Focus
- **Data-driven personalization**: Continuing to invest in first-party data strategies and AI to create "next best experiences" for individual consumers.
- **AI and automation**: Scaling the use of generative AI (like Artbot) to produce content faster and more cost-effectively.
- **Privacy-first marketing**: Emphasizing ethical data use and going "beyond compliancy" to build customer trust.
- **Talent development**: Actively recruiting across analytics, technology, and creative disciplines to strengthen its global capabilities.

## Why Work Here
- **Culture**: RAPP emphasizes individuality and inclusion, stating "the individual is at the core of what we do – and at the heart of who we are." The agency values diversity and personal well-being.
- **Hybrid Work**: RAPP operates with a hybrid workspace model, where employees engage in a combination of remote and on-site work.
- **Global Opportunities**: With offices in major cities worldwide (NYC, London, Chicago, Mauritius, Kuala Lumpur, Cairo), there are opportunities for international collaboration and mobility.
- **Learning & Growth**: Employees have access to work with cutting-edge marketing technology, data science, and AI tools, providing strong career development in a rapidly evolving industry.
- **Leadership**: Senior leadership includes experienced executives like CEO Jeannine Falcone, Global CTO Matthew Pharr, and Global Chief Creative Officer Troy Hitch.

## Sources
1. [rapp.com](https://www.rapp.com/)
2. [rapp.com/careers/](https://www.rapp.com/careers/)
3. [boards.greenhouse.io/rapp](https://boards.greenhouse.io/rapp)
4. [rapp.com/about/](https://www.rapp.com/about/)
5. [builtin.com/company/rapp](https://builtin.com/company/rapp)

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