---
title: 'Project Manager II at National Information Solutions Cooperative (NISC)'
canonical: 'https://feeny.ai/job/project-manager-ii-national-information-solutions-cooperative-nisc-atlanta-v45addeh5g0e'
type: 'job'
last_seen: '2026-11-04'
---

# Project Manager II at National Information Solutions Cooperative (NISC)

- **Company:** National Information Solutions Cooperative (NISC)
- **Location:** Atlanta, GA
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-04
- **Apply:** https://job-boards.greenhouse.io/nisc/jobs/8348092

## Job description

NISC develops and implements enterprise-level and customer-facing software solutions for over 1200+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry.

Job Summary:

The Project Manager II is responsible for leading end-to-end SaaS implementation and software delivery projects, ensuring successful execution from project initiation through closeout. This role partners with customers, stakeholders, and cross-functional teams to define project objectives, manage scope, schedules, resources, risks, and budgets, and deliver high-quality outcomes that meet business and customer expectations.

Essential Functions:

- Project Initiation and Planning: Lead project initiation activities, including defining scope, deliverables, schedules, resource requirements, team roles, communication plans, and statements of work.
- Project Execution and Delivery: Manage day-to-day project activities, ensuring timely delivery of milestones and adherence to established project management methodologies, standards, and best practices.
- Agile and Scrum Leadership: Serve as Scrum Master for Agile teams, facilitating Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives while removing impediments and supporting continuous delivery.
- Stakeholder Communication: Establish and maintain effective communication with customers, project teams, management, and stakeholders to ensure alignment on project objectives, expectations, and deliverables.
- Resource Management: Identify, coordinate, and allocate project resources, ensuring appropriate assignments and effective utilization to achieve project objectives.
- Risk and Issue Management: Identify, assess, and manage project risks, issues, and dependencies; develop mitigation strategies and escalate concerns as appropriate.
- Project Monitoring and Reporting: Track project schedules, budgets, milestones, performance metrics, and key performance indicators (KPIs); provide timely status updates and recommend corrective actions as needed.
- Quality and Customer Satisfaction: Monitor project deliverables to ensure quality standards, business requirements, and customer expectations are met.
- Team Collaboration and Development: Foster cross-functional collaboration, contribute to project strategy, and provide guidance and mentorship to Project Manager I team members while working with moderate autonomy.
- Project Closure and Documentation: Coordinate project closeout activities, finalize documentation, communicate completion to stakeholders, and capture lessons learned.
- Continuous Improvement: Identify and recommend improvements to project management processes, tools, and practices based on project outcomes and lessons learned.
- Corporate Compliance and Additional Responsibilities: Adhere to Meridian corporate policies and procedures, represent the organization at relevant industry events as needed, travel to support project execution and customer engagements, and perform other duties as assigned by management.
- Willingness and ability to travel up to 25% of the time as business needs require.
- Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role.
- Other duties as assigned.

Knowledge, Skills, and Abilities:

- Minimum of 5+ years of experience managing SaaS implementation and software delivery projects from start to finish, with demonstrated end-to-end ownership across the Software Development Life Cycle (SDLC), including planning, execution, deployment, and successful delivery.
- Demonstrated experience utilizing Agile methodologies and Scrum practices to effectively plan, manage, and deliver projects.
- Ability to motivate, influence, and collaborate effectively with cross-functional teams.
- Strong customer service and relationship management skills to effectively engage internal and external stakeholders.
- Ability to manage multiple projects and deliver results on time, within scope, and in alignment with quality standards and stakeholder expectations.
- Strong critical thinking, analytical, and problem-solving skills with the ability to identify issues, evaluate alternatives, and implement effective solutions.
- Excellent written and verbal communication and interpersonal skills, including the ability to clearly convey complex information to diverse audiences.
- Strong organizational and time management skills, with attention to detail and the ability to manage competing priorities in a fast-paced environment.
- Proficiency with project management and collaboration tools, including Jira, Salesforce, Confluence, Microsoft Office Suite, and ServiceNow Strategic Portfolio Management (SPM), to support project tracking, documentation, reporting, and cross-functional coordination.
- Adaptability and flexibility to respond effectively to changing project requirements and business priorities.
- Proactive, solution-oriented approach with a commitment to continuous learning and improvement.

Licenses and Certifications:

- Project Management Professional (PMP) certification required.
- Scrum Master certification preferred.

Education:

- Bachelor's degree or equivalent combination of education and relevant work experience required.

Minimum Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate.  Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

Disclaimer:

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

## About National Information Solutions Cooperative (NISC)

## Company Overview
- **One-liner**: An information technology cooperative that develops and supports software and hardware solutions for rural energy and communications companies across the U.S.
- **Entity Type**: Private (Cooperative)
- **Headquarters**: Mandan, North Dakota, USA (with offices in Lake Saint Louis, Missouri; Cedar Rapids, Iowa; and Blacksburg, Virginia)
- **Founded**: July 2000 (formed from the consolidation of Central Area Data Processing Cooperative, est. 1967, and North Central Data Cooperative, est. 1966)
- **Founders**: Not applicable (formed as a cooperative consolidation)

## Core Business
- Primary industry/industries: Information Technology, Utilities (Energy & Electric), Telecommunications (Broadband & Communications)
- Target customers: B2B — specifically rural electric cooperatives, public power districts, and telecommunications companies across the U.S., American Samoa, Palau, and Canada (over 970 Member organizations)
- Mission statement: "To deliver information technology solutions and services that are Member and Customer focused, quality driven and value priced."

## Products & Services
- **Consumer & Subscriber Billing**: Software for managing billing and customer accounts for energy and communications providers.
- **Accounting Solutions**: Financial management and accounting software tailored to utility and telecom cooperatives.
- **Engineering & Operations**: Software for grid management, power flow analysis, and operational workflows (e.g., Distributed Engineering Workstation).
- **Broadband Services**: Solutions for broadband network management and subscriber services.
- **iGEAR (subsidiary)**: An online store platform for NISC Members, processing over 5,000 orders totaling more than $1.1 million in annual online sales with nearly 7,800 active users.
- **Print Services**: Produced 338 million statement images in 2025, including 78.6 million e-bill only statements and 177 million mail pieces.
- **Payroll Products**: Calculates nearly 1.8 million paychecks annually and tracks an annual payroll in excess of $6.8 billion for 74,000 professionals employed by NISC Members.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private cooperative)
- **Key Metric**: Over $55 million invested annually in Research, Development and Quality (RDQ)
- **Notable Investors/Partners**: Not applicable (member-owned cooperative; no external investors)
- **Growth Signals**: Over 1,400 employees across four facilities and remote across the U.S.; named a Computerworld Magazine Top 100 "Best Places to Work in IT" for the 23rd consecutive year in 2026; serves Members in American Samoa, Palau, and Canada alongside domestic operations.

## Competitive Advantages
- **Cooperative Structure**: As a member-owned cooperative, NISC's primary focus is serving its Members and employees rather than maximizing shareholder returns, creating a unique alignment of interests.
- **Deep Specialization**: Decades of domain expertise in rural energy and communications, serving a niche market with highly tailored solutions.
- **R&D Investment**: Over $55 million per year in research, development, and quality, ensuring continuous innovation for a specialized industry.
- **Long-Term Stability**: Operating since 1966 (in predecessor forms) with consistent recognition as a top IT employer for 23 straight years.

## Strategic Focus
- **Innovation for Members**: Continuously investing in R&D to solve emerging challenges in the energy and communications industries, including grid modernization and broadband expansion.
- **Service Excellence**: Prioritizing world-class support through a dedicated Member Success team.
- **Diversification**: Helping Members compete effectively in the changing energy and communications landscapes through advanced IT solutions.
- **Remote & Distributed Workforce**: Supporting employees across the U.S. with multiple office hubs and remote work capabilities.

## Why Work Here
- **Culture**: A cooperative driven by six Shared Values developed by employees: Integrity, Relationships, Innovation, Teamwork, Empowerment, and Personal Development. Emphasis on "doing the right thing, always" and work/life balance.
- **Work Policy**: Hybrid/remote-friendly with four physical office locations (Mandan, ND; Lake Saint Louis, MO; Cedar Rapids, IA; Blacksburg, VA) and remote employees across the U.S.
- **Benefits**: Zero premium medical insurance; medical, dental, and vision insurance; Health Savings Account with $100 monthly NISC contributions (plus up to $800/year in Wellness Rewards); fully covered life insurance (4x salary); fully covered short- and long-term disability; 401(k) with 4% salary base contribution and up to 6% employee match; PTO accrual, 120 Life Event Leave hours, 9 paid holidays, and 1 paid Holiday Week/Sabbatical.
- **Notable Perks**: $2,500 interest-free technology loan program; $25,000 employee educational assistance program; free coffee/hot chocolate/tea/water; onsite markets; monthly onsite meet-ups; Employee Assistance Program; Benevolence Fund (employee-supported financial hardship assistance).
- **Engineering & Tech**: Described as having "some of the best software developers in the business" and working with "the latest and greatest technology." Roles include Software Developers, Quality Engineers, IT Application Specialists, and Database Conversion (ETL) Associates.
- **Community**: Strong emphasis on social responsibility with eco-friendly office practices (recycling, filtered faucets, automated LED & solar lighting), volunteer committees, and charitable fundraising for organizations like United Way and the Alzheimer's Association.

## Sources
1. [nisc.coop - About Us](https://www.nisc.coop/about/)
2. [nisc.coop - Careers](https://www.nisc.coop/careers/)
3. [nisc.coop - The NISC Difference](https://www.nisc.coop/the-nisc-difference/)
4. [LinkedIn - NISC](https://www.linkedin.com/company/nisc)
5. [nisc.coop - Open Positions](https://www.nisc.coop/careers/open-positions/)

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