--- title: 'Project Manager at InterSystems' canonical: 'https://feeny.ai/job/project-manager-intersystems-edinburgh-cfwmy7n7s4qq' type: 'job' last_seen: '2026-10-18' --- # Project Manager at InterSystems - **Company:** InterSystems - **Location:** Edinburgh, United Kingdom / Windsor, Canada - **Posted:** 2026-02-27 - **Last confirmed live:** 2026-10-18 - **Apply:** https://job-boards.greenhouse.io/intersystems/jobs/7644673003 ## Job description Project Manager - Services (UK) Location - Windsor / Edinburgh, UK Type of Work - Office based ## Role Summary The Project Manager will lead the planning, coordination, and execution of TrakCare and IntelliCare upgrade projects across the United Kingdom and Ireland, as well as coordination of definition, quoting and delivering of additional service developments. This role is responsible for ensuring project readiness and driving quality outcomes across a growing pipeline of upgrade and enhancement work. The Project Manager will play a key role in increasing delivery capacity, aligning internal and customer stakeholders, and ensuring that post-upgrade feature adoption is realised. ## Key Responsibilities - Own the Upgrade Pipeline: Maintain oversight of the full upgrade queue across all regional customers. Prioritise, sequence, and track progress against delivery plans. - Ensure Project Readiness: Coordinate with customers, Support, Development, and other stakeholders to ensure all prerequisites – such as environments, test plans/scripts, resources, and approvals – are in place prior to execution. - Increase Upgrade Throughput: Identify and implement improvements to project execution, reduce bottlenecks, and scale delivery capacity to meet growing demand. - Drive Quality Outcomes: Ensure upgrades are delivered to a high standard, with minimal disruption and clear benefits to the customer. - Align on Desired Outcomes: Facilitate clear understanding and documentation of the outcomes customers expect from each upgrade, and ensure delivery efforts align to those expectations, including co-ordinating post-upgrade resourcing. - Ensure Feature Adoption Post-Upgrade: Work cross-functionally and cross-departmentally to follow up after go-live, ensuring new features are properly configured and delivering value. - Liaise Across Teams: In regard to upgrades, act as the central coordination point between Support, Account Management, Application and Technical teams, ensuring seamless communication and accountability ## Experience/Qualification Required - Proven experience in program or project management within enterprise software in healthcare or EHR environments. - Deep understanding of upgrade delivery cycles and post-deployment adoption challenges. - Strong leadership and people management skills. - Excellent stakeholder management, communication, and coordination abilities. - Ability to drive process improvement and scale operational delivery. - Familiarity with TrakCare or similar clinical systems is essential. - Project Management certification (e.g. PMP, PRINCE2) preferred AI Competencies - Familiarity with AI-enabled productivity tools, such as Microsoft Copilot, for supporting project planning, meeting summaries, documentation, risk identification, and progress reporting. - Awareness of responsible AI principles, including data privacy, information security, accuracy checking, and the appropriate use of AI tools when handling sensitive healthcare or customer information. - An interest in developing knowledge of how AI can improve healthcare IT implementation, project delivery, and operational workflows ## About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit [InterSystems.com](https://cts.businesswire.com/ct/CT?id=smartlink&url=https://www.intersystems.com/&esheet=53379223&newsitemid=20230410005415&lan=en-US&anchor=InterSystems.com&index=4&md5=3edf749fa33f5a2ac0c355c410576e90). AI Disclaimer InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information).  InterSystems’ approach to AI is guided by the [InterSystems Responsible AI Guidelines](https://www.intersystems.com/ai-use-guidelines/). AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees. Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience.  AI tools and third-party transcription services must not be used during interviews or assessments. Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems.  Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process. ## About InterSystems ## Company Overview - **One-liner**: InterSystems provides high-performance data platforms and integration engines for mission-critical applications in healthcare, financial services, and logistics. - **Entity Type**: Private (bootstrapped; no external funding rounds disclosed) - **Headquarters**: Boston, Massachusetts, USA - **Founded**: 1978 (implied by “45 years” of operation as of 2023) - **Founders**: Not publicly available (CEO is Phillip “Terry” Ragon, but founder names are not listed on the company’s official pages) ## Core Business - **Primary industries**: Healthcare, financial services, supply chain & logistics, manufacturing - **Target customers**: B2B, large enterprises, government agencies, healthcare providers and payers - **Mission or purpose**: “Better data, better decisions, better outcomes” — enabling organizations to make data clean, accessible, and ready for action. ## Products & Services - **InterSystems IRIS**: A cloud-first data platform that combines operational, analytics, and machine learning capabilities into a single, scalable system. Designed for interoperability, reliability, intuitiveness, and scalability (the “IRIS” principle). - **HealthShare**: A health informatics platform that enables interoperability and data exchange across healthcare systems, electronic medical records (EMR), and population health management. - **TrakCare**: An acute care EMR system used by hospitals and health systems. - **InterSystems Integration Engine**: A rapid integration engine that connects disparate applications and data sources in real time. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Over 100,000 customers globally; software in use in more than 80 countries. - **Notable Investors/Partners**: No external investors (privately held). Partners include major healthcare and financial institutions. Recognized by Gartner Peer Insights as a “Customers’ Choice” for Operational Database Management Systems. - **Growth Signals**: 37 global office locations; continuous expansion into cloud and AI/ML capabilities; top rankings from KLAS for interoperability and EMR systems. ## Competitive Advantages - **Longevity & stability**: 45+ years of serving mission-critical industries without quarterly earnings pressure (privately held). - **Customer obsession**: Highest customer satisfaction ratings in operational database management (Gartner Peer Insights). - **Unified platform**: IRIS combines transactions, analytics, and AI in a single architecture, reducing complexity. - **Global support**: 24/7 Worldwide Response Center with support in over 80 countries. ## Strategic Focus - Accelerating cloud-first adoption of the IRIS platform. - Deepening AI/ML capabilities for real-time analytics and decision support. - Expanding healthcare interoperability (e.g., HealthShare) and acute care EMR (TrakCare) market share. - Strengthening presence in financial services and supply chain logistics. ## Why Work Here - **Culture**: Emphasis on quality, collaboration, and work-life balance. Open door policy, team-based strategic planning, and mentorship programs. - **Career development**: Structured Core Development Program (CDP) and Solutions Development Program (SDP) with accelerated onboarding, project rotations, and presentations to senior executives. - **Benefits**: Generous PTO (minimum 23 days/year), health/vision/dental insurance, mental health benefits, wellness programs (onsite gym), 401(k) with profit-sharing, tuition reimbursement, paid industry certifications, parental leave, adoption assistance, and flexible work schedules. - **Global reach**: Opportunities to work in 37 offices worldwide; diverse, inclusive environment (recognized as a Leader by Anita B’s 2023 Top Companies for Women Technologists). - **Impact**: Work on technology that directly affects healthcare outcomes, financial stability, and critical infrastructure. ## Sources 1. [intersystems.com/careers](https://www.intersystems.com/data-technology-company/careers/) 2. [intersystems.com/about-us](https://www.intersystems.com/about-us/) 3. [intersystems.com/](https://www.intersystems.com/) 4. [intersystems.com/data-technology-company](https://www.intersystems.com/data-technology-company/) ## Other roles at InterSystems - [Sales Enablement Manager](https://feeny.ai/job/sales-enablement-manager-intersystems-boston-mrrw0rmw8a0z) — Boston, MA - [Business Development Manager](https://feeny.ai/job/business-development-manager-intersystems-santiago-qpmwtaz7qpnj) — Santiago, Chile - [Technical Trainer](https://feeny.ai/job/technical-trainer-intersystems-boston-zb135jr6vqga) — Boston, MA - [Business Development Representative](https://feeny.ai/job/business-development-representative-intersystems-boston-5rtj5ycjtykb) — Boston, MA - [Product Specialist](https://feeny.ai/job/product-specialist-intersystems-edinburgh-nnxv2kyfxyas) — Edinburgh, United Kingdom / Windsor, Canada - [Application Specialist, Pharmacy Informatics](https://feeny.ai/job/application-specialist-pharmacy-informatics-intersystems-riyadh-16eeqv4hjqg8) — Riyadh, Saudi Arabia - [Technical Services Manager](https://feeny.ai/job/technical-services-manager-intersystems-windsor-v4m4eprccnec) — Windsor, Canada - [Senior Platform Engineer](https://feeny.ai/job/senior-platform-engineer-intersystems-boston-0szjfjp01hwb) — Boston, MA - [Marketing Graduate](https://feeny.ai/job/marketing-graduate-intersystems-dubai-h3dddmfwsk0c) — Dubai, United Arab Emirates - [Network Engineer](https://feeny.ai/job/network-engineer-intersystems-dubai-tfd7xa9p7pts) — Dubai, United Arab Emirates