---
title: 'Project Manager (Media & Digital Campaigns) at Critical Mass'
canonical: 'https://feeny.ai/job/project-manager-media-digital-campaigns-critical-mass-san-jose-25w0etqsvdg0'
type: 'job'
last_seen: '2026-09-11'
---

# Project Manager (Media & Digital Campaigns) at Critical Mass

- **Company:** Critical Mass
- **Location:** San Jose, CA
- **Posted:** 2026-09-07
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/criticalmass/jobs/8073167

## Job description

Critical Mass is looking for a motivated and detail-oriented Project Manager to join our team and help deliver impactful media and digital marketing campaigns for leading global brands.

In this role, you will lead the planning, coordination, and delivery of integrated digital media campaigns across multiple platforms and channels. You’ll work closely with cross-functional teams, media partners, creative teams, and clients to ensure campaigns are executed smoothly, on time, within scope, and aligned with business objectives.

The ideal candidate is highly organized, proactive, and comfortable managing multiple campaigns, platforms, stakeholders, and deadlines in a fast-paced agency environment. You are a strong communicator who can bring structure to complex projects, identify potential issues before they arise, and keep teams moving toward successful campaign launches and results.

You Will

- Lead the planning, execution, and delivery of digital media and marketing campaigns from kickoff through launch and completion.
- Coordinate campaigns across multiple digital channels, including social media, paid media, display, and other digital advertising platforms.
- Manage campaign timelines, deliverables, budgets, resources, dependencies, and overall project health.
- Coordinate campaign setup, trafficking, launch, optimization, and post-campaign activities across internal teams and external partners.
- Work with platforms such as Campaign Manager 360 (CM360) and other digital advertising and media technologies.
- Coordinate campaign execution across platforms such as TikTok, LinkedIn, Reddit, Instagram, Facebook, and other relevant media channels.
- Partner closely with Media, Creative, Strategy, Analytics, Account Management, Production, and QA teams to ensure seamless campaign delivery.
- Facilitate project and campaign meetings, drive discussions, document decisions, and ensure follow-through on action items.
- Serve as a key point of contact for assigned campaigns, maintaining clear communication across internal teams, clients, and partners.
- Manage campaign scope and proactively identify and address risks, issues, dependencies, and changes throughout the campaign lifecycle.
- Support campaign intake, scoping, estimation, resource planning, and timelines.
- Coordinate creative asset requirements, specifications, approvals, trafficking, and delivery across media platforms.
- Ensure campaign assets and deliverables meet platform specifications, quality standards, and launch requirements.
- Monitor campaign progress and provide regular updates on timelines, deliverables, risks, and overall campaign status.
- Work closely with stakeholders to ensure campaign objectives, targeting, messaging, creative, and execution remain aligned.
- Support campaign reporting, post-launch activities, retrospectives, and continuous improvement initiatives.
- Identify opportunities to improve campaign workflows, processes, communication, and cross-functional collaboration.
- Ensure campaigns are delivered on time, within scope, within budget, and to Critical Mass quality standards.

You Have

- 3–5+ years of project management experience within digital, media, advertising, marketing, creative, or customer experience agencies.
- Hands-on experience managing digital media campaigns from planning and setup through launch and completion.
- Experience working with Campaign Manager 360 (CM360) or similar ad-serving/campaign management platforms.
- Familiarity with digital media and social platforms such as TikTok, LinkedIn, Reddit, Instagram, Facebook, and other paid media channels.
- Understanding of digital advertising campaign workflows, including creative trafficking, campaign setup, approvals, launches, tracking, and reporting.
- Experience managing multiple concurrent campaigns in a fast-paced, client-facing agency environment.
- Experience managing timelines, budgets, scope, resources, risks, dependencies, and stakeholder expectations.
- Experience coordinating creative assets and ensuring they meet platform specifications and campaign requirements.
- Experience collaborating with cross-functional teams including Media, Creative, Strategy, Analytics, Production, QA, and Account Management.
- Strong organizational skills and exceptional attention to detail, with the ability to manage multiple campaigns and deadlines simultaneously.
- Excellent verbal and written communication skills, with the ability to communicate effectively with technical and non-technical stakeholders.
- Strong problem-solving, prioritization, and decision-making skills.
- Experience using project management and collaboration tools such as Jira, Confluence, Smartsheet, Microsoft Teams, or similar platforms.
- Advanced English communication skills, both written and verbal.
- Ability to work independently, manage competing priorities, and proactively identify potential campaign risks or blockers.
- Strong ability to build relationships and collaborate across multiple teams and stakeholders.

## What We Offer

- Maternity and parental leave extra days
- Competitive benefits packages
- Vacation, compassionate leave, sick days, and flex days
- Access to online services for families and new parents
- Diversity and Inclusion Board with 12 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
- And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The Ask Stems From Our Want To

Strengthen opportunity for continuous learning

Improve collaboration and team relationships.

Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. Critical Mass is an equal opportunity employer.

Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html If U.K. based: https://www.gov.uk/consumer-protection-rights If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx

## About Critical Mass

## Company Overview
- **One-liner**: Critical Mass is a digital experience design agency that creates connected digital ecosystems for global brands through design, technology, data, and AI.
- **Entity Type**: Private (subsidiary of Omnicom Group Inc., a publicly traded holding company)
- **Headquarters**: Calgary, Alberta, Canada
- **Founded**: 1996
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Advertising Services / Digital Experience Design & Marketing
- **Target customers**: B2B, Enterprise (serves globally renowned brands such as Apple, Adobe, BMW, Nike, Diageo, Airbnb, and BNY)
- **Mission or purpose statement**: “We create connected digital ecosystems through design and technology” – powering brand differentiation with performance driven by data, technology, AI, creative, and media.

## Products & Services
- **Intelligence & Insights**: Data-driven research and analytics to uncover customer behavior and market opportunities.
- **Brand & Creative**: Strategy, visual identity, and storytelling across digital and traditional channels.
- **Experience Design**: User experience (UX) and interface design for web, mobile, and connected products.
- **CRM & Loyalty**: Customer relationship management programs and loyalty platform design.
- **Social**: Social media strategy, content creation, and community management.
- **Technology**: Custom software development, platform engineering, and system integration.
- **Data & AI**: Advanced analytics, machine learning models, and AI-powered personalization.
- **Performance Marketing**: Paid search, social advertising, and programmatic media buying.
- **Media**: Media planning, buying, and optimization across channels.
- **Automation**: Marketing automation and workflow orchestration solutions.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (subsidiary of Omnicom Group Inc.)
- **Key Metric**: Annual Revenue of $300M (2024‑2025 data)
- **Notable Investors/Partners**: Parent company Omnicom Group Inc. (NYSE: OMC); key clients include Apple, Adobe, BMW, Nike, Diageo, Airbnb, BNY Mellon.
- **Growth Signals**: Headcount of ~1,448 employees (LinkedIn, 2025) with +6.9% YoY growth; 12–14 offices across North America, Europe, Latin America, and Asia; award wins – Fast Company’s 100 Best Workplaces for Innovators, Digiday’s Most Innovative Agency; in-house development program for emerging talent (no experience required).

## Competitive Advantages
- **Global footprint** with offices in 13+ countries enabling cross‑market campaigns.
- **Award‑winning creative and technical capabilities** recognized by industry peers.
- **Deep client relationships** with iconic brands across multiple verticals (tech, auto, luxury, finance).
- **In‑house development program** for emerging talent, lowering the barrier to entry and building a pipeline of skilled practitioners.
- Culture described as “big talent and tiny egos,” emphasizing collaboration and low politics.

## Strategic Focus
- Continued investment in **AI, data, and automation** to deliver connected ecosystems that drive measurable performance.
- Expanding **media and performance marketing** capabilities alongside traditional creative and design.
- Growing **global delivery network** (e.g., Costa Rica, Colombia, Japan) to offer cost‑effective scale.
- Nurturing **emerging talent** through internal programs to sustain a pipeline of digital‑first creators.

## Why Work Here
- **Culture**: “The people make the place” – a collaborative, low‑ego environment that attracts “digitally‑minded creative folks.” Fast Company named it one of the 100 Best Workplaces for Innovators.
- **Work policy**: In‑office (based on Built In profile and office‑centric job postings); 12 global offices (Vancouver, Calgary, Toronto, New York, Chicago, Los Angeles, London, São Paulo, Tokyo, San José, etc.).
- **Notable perks**: In‑house development program for emerging talent (“No experience required”); opportunities to work with world‑class brands; “equal parts laughter and resolve” in team culture.
- **Engineering/creative culture**: Cross‑functional teams (strategy, design, technology, media) with a flat hierarchy; employees report high autonomy on projects.

## Sources
1. [criticalmass.com](https://www.criticalmass.com/)
2. [criticalmass.com/jobs](https://www.criticalmass.com/jobs)
3. [linkedin.com/company/critical-mass](https://www.linkedin.com/company/critical-mass)
4. [builtin.com/company/critical-mass](https://builtin.com/company/critical-mass)
5. [job-boards.greenhouse.io/criticalmass](http://job-boards.greenhouse.io/criticalmass)

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