---
title: 'Project Manager, Media Operations at Known'
canonical: 'https://feeny.ai/job/project-manager-media-operations-known-new-york-xfy4edmx0zzv'
type: 'job'
last_seen: '2026-09-10'
---

# Project Manager, Media Operations at Known

- **Company:** Known
- **Location:** New York, NY
- **Work type:** remote
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/known/jobs/8728825002

## Job description

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

[Known](https://known.is/) is what happens when a data science firm and a creative agency stop arguing and start collaborating. We were built from scratch with PhD data scientists and award-winning creatives working on the same briefs, from day one. That structure earned us an Ad Age #3 A-List ranking, back-to-back Data & Insights Agency of the Year wins, plus Emmys, Cannes Lions, Clios, and Effies across clients in finance, tech, entertainment, consumer goods, and real estate. We're distributed across the U.S. and unapologetically ambitious.

If you're tired of choosing between doing smart work and doing creative work, you'll fit right in here.

BUT ENOUGH ABOUT US, LET'S TALK ABOUT YOU

About the role:

The Media team continues to grow and so does our need for Media Operations experts. The Project Manager, Media Operations will establish clear processes and best practices and work with the media team to ensure we’re executing flawlessly against fast-paced timelines and complex plans. To succeed in this role will require exceptional organizational skills, strong communication skills, and the ability to work with a wide variety of internal and external stakeholder groups.

## WHAT YOU’LL DO

- Develop robust, disciplined, and consistent processes and best practices to ensure on-time, excellent delivery in a fast-paced, complex environment.
- Partner with the Media Science team to proactively identify operational risks, devise solutions, and implement changes.
- Train media team members to ensure adherence to established processes and best practices.
- Solicit input from cross-functional leads to define, document, train, and maintain best practices for agency tools.
- Act as a liaison between the Media Science team and support teams for agency tools to optimize the user experience and increase efficient use of these platforms.
- Onboard new accounts, introducing new clients and new Known team members to our systems, guiding them through the transition phase, and putting a strong operational foundation in place for day-to-day account management
- If needed, provide project management support for specific clients or projects, applying our best practices while addressing the unique needs of a given initiative

## WHO YOU ARE AND WHAT YOU HAVE

- 8-10+ years of media operations or project management experience in a fast-paced environment, preferably a media agency or in-house on a media team.
- You have experience overseeing project management and/or operations for media clients with multiple stakeholders and efforts happening simultaneously.
- You have experience working with key media processes and workflows, including media plan briefing, plan development, campaign execution, trafficking, reporting, and creative asset management.
- You understand billing and reconciliation processes for media clients and for partners/vendors.
- You work closely with departments like Data Science, Engineering, and Finance.
- You have a collaborative, problem-solving mindset and work well with a variety of people and organizations.
- You’re comfortable partnering with clients and senior decision makers.
- You possess a disciplined approach to your work and are proactive in identifying issues and developing and executing on solutions.
- You can capably balance structure and discipline with the moments when a team needs to be flexible to service the evolving needs of a client.
- You communicate effectively and understand how to present new ideas to encourage adoption.
- You’re detail-oriented, organized, and capable of focusing on the intricacies of unique issues that affect the team’s ability to work.
- Experience with media management platforms like Lumina and Prisma or project management platforms like Smartsheet or JIRA is a plus.

## SOME OF OUR PERKS

- Unlimited paid time off
- 401k with company matching and no vesting period
- Annual bonuses
- Generous medical plan
- Paid parental leave

## ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $115k-$125k.

This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

## #LI-RR1

## About Known

## Company Overview
- **One-liner**: Known is a modern marketing company that pairs PhD data scientists with award-winning creatives to produce science-led marketing solutions for leading brands.
- **Entity Type**: Private
- **Headquarters**: New York, New York, USA
- **Founded**: 2020
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Marketing & Advertising, Data Science, Creative Services
- **Target customers**: B2B, enterprise-level brands in finance, technology, media, CPG, real estate, and other sectors
- **Mission or purpose statement**: To produce marketing that is rooted in science, designed to succeed, persistently optimized, and profoundly impactful for clients’ businesses [known.is](https://known.is/about)

## Products & Services
- **Science-Led Creative & Media Agency**: An end-to-end marketing service combining data science, strategy, and creative production. The agency offers market research, data analytics, media planning/buying, brand strategy, and creative development.
- **Data Science & Analytics**: Teams of PhD-level data scientists who power campaign optimization, audience insights, and measurement.
- **Media Services**: Media planning, programmatic buying, ad operations, and search marketing.
- **Creative Studios**: In-house creative teams producing copy, art direction, design, and experiential marketing.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: ~478 total employees; 450+ on the careers page
- **Notable Investors/Partners**: Not publicly available; clients include leading brands in finance, technology, media, CPG, real estate (specific client names not disclosed)
- **Growth Signals**: Headcount of ~478 within 5 years of founding (2020); recognized with multiple industry awards including Emmys, Clios, Effies, Cannes Lions, Digiday’s Most Innovative Media Agency, and ProMax Agency of the Year [known.is](https://known.is/about); active hiring across data science, software engineering, strategy, and creative roles [job-boards.greenhouse.io](https://job-boards.greenhouse.io/known)

## Competitive Advantages
- **Science-Creative Integration**: A unique model that pairs PhD data scientists with award-winning creatives, treating marketing as a blend of empirical science and artistic craft.
- **Proprietary Data & AI Capabilities**: Deep expertise in data science and generative AI, with dedicated data scientist roles focused on AI.
- **Award-Winning Output**: Consistently recognized by top industry awards (Emmy, Clio, Cannes Lions, Effies), signaling creative excellence.
- **End-to-End Offering**: Covers strategy, research, media, and creative under one roof, providing clients with integrated, transparent solutions.

## Strategic Focus
- **Generative AI Integration**: Actively hiring for Data Scientist roles with a Generative AI focus, indicating investment in AI-powered marketing solutions.
- **Data Science Leadership**: Continued emphasis on data-driven decision making and advanced analytics as a core differentiator.
- **Talent Expansion**: Growing headcount across engineering (Senior Software Engineer, Software Engineer), data science, and creative director roles, signaling an expansion of both technical and creative capabilities.

## Why Work Here
- **Culture Highlights**: Known emphasizes a collaborative, curious, and innovative culture. The company describes the collaborative energy as “Known Sauce” and holds company-wide retreats. They incorporate “days of giving” and pro-bono client work for social impact [known.is](https://known.is/culture).
- **Remote/Hybrid/Office Policy**: Hybrid workspace. Most employees work in a hybrid setting near major offices (New York, Los Angeles, Cambridge). Some roles (like Senior Manager, Product and Sr. Copywriter) are remote; others are location-specific [job-boards.greenhouse.io](https://job-boards.greenhouse.io/known). Offices feature open-concept indoor/outdoor spaces, coffee/tea bars, and free team lunches [known.is](https://known.is/culture).
- **Notable Perks**: Unlimited PTO (with a culture encouraging actual time off), generous medical insurance (free employee-only coverage), pet insurance, professional development through speaker series and mentorship programs, and access to industry events [known.is](https://known.is/culture).
- **Engineering Culture**: Uses modern tech stack including Python, TypeScript, Docker, Kubernetes, BigQuery, Snowflake, Amazon Redshift, and Tornado [builtin.com](https://builtin.com/company/known). Teams work on data science, media optimization, and AI applications.

## Sources
1. [known.is](https://known.is/about) - Company overview and mission
2. [known.is](https://known.is/culture) - Culture, perks, and employee experience
3. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/known) - Current job openings and hiring details
4. [builtin.com](https://builtin.com/company/known) - Company profile, employee count, tech stack, and office locations
5. [theorg.com](https://theorg.com/org/known-is) - Org chart, leadership, and office distribution

## Other roles at Known

- [Manager, Media Strategy](https://feeny.ai/job/manager-media-strategy-known-new-york-80sysmbem8yp) — New York, NY
- [Senior Specialist, Ad Operations & Measurement](https://feeny.ai/job/senior-specialist-ad-operations-measurement-known-new-york-y824hk9sbyba) — New York, NY
- [Manager, Data & Media Science](https://feeny.ai/job/manager-data-media-science-known-new-york-v4vtn90yq8mz) — New York, NY
- [Senior Director, Programmatic](https://feeny.ai/job/senior-director-programmatic-known-new-york-rabqzq2ckbeg) — New York, NY
- [Senior Specialist, Search](https://feeny.ai/job/senior-specialist-search-known-new-york-5fxzj00ysyc5) — New York, NY
- [Senior Specialist, Programmatic](https://feeny.ai/job/senior-specialist-programmatic-known-new-york-pnmmbq0znm8n) — New York, NY
- [Director, Social](https://feeny.ai/job/director-social-known-new-york-6pdzyetepbnc) — New York, NY
- [Data Scientist, Media Consultant](https://feeny.ai/job/data-scientist-media-consultant-known-new-york-2f32d7jnp1gk) — New York, NY
- [Senior Specialist, Media Strategy](https://feeny.ai/job/senior-specialist-media-strategy-known-new-york-tbmhpge62njf) — New York, NY
- [Workplace Operations Lead](https://feeny.ai/job/workplace-operations-lead-known-new-york-qmpns4g6n3t0) — New York, NY