--- title: 'Project Manager at PureSpectrum' canonical: 'https://feeny.ai/job/project-manager-purespectrum-sydney-90hbc5ske8a4' type: 'job' last_seen: '2026-11-08' --- # Project Manager at PureSpectrum - **Company:** PureSpectrum - **Location:** Sydney, Australia - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-11-06 - **Last confirmed live:** 2026-11-08 - **Apply:** https://jobs.gem.com/purespectrum/am9icG9zdDrBnW7uvG5HZI-yVz0SW3TQ ## Job description PureSpectrum is a rapidly growing market research and insights platform that simplifies technology, allowing researchers to gather and activate consumer data without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights. Our Marketplace facilitates over 65 million online interviews annually, and our proprietary respondent-level scoring system—PureScore—continues to set the industry standard for data quality and reliability. Recognized globally for both innovation and culture, PureSpectrum has been named one of Newsweek’s Global Most Loved Workplaces (2023–2025), included in Inc.’s Best Workplaces (2024-2025), certified as a Great Place to Work (2022–2025), and featured on Built In’s Best Places to Work list (2023–2025). PS is rapidly becoming the leading solution for quality multi-sourcing and end-to-end automated research solution. This is a hybrid position. Candidates must be able to come to the Sydney office 3 times a week. The Opportunity: An Associate on the Client Services team plays a vital role in the day-to-day delivery of market research projects. Your primary focus is to manage multiple customer projects simultaneously and ensure that all projects you are tasked with leading are successfully delivered to customers and that their expectations for quality and service are met or exceeded. The role will also require developing a customer-first mindset that is aligned with PureSpectrum’s culture and values in order to be best positioned to meet or exceed customer needs. This position reports to the Associate Director, Services. Your Responsibilities: - Develop and maintain an understanding of client service offerings, best practices, delivery capabilities, and technology platforms - Ensure all projects you are directly responsible for meet or exceed delivery standards for being on time, in budget, and without quality issues - Oversee and lead easy to moderately complex projects with little to no supervision (project governance, progress, dependencies, communication, delivery process, project metrics, risk mitigation, etc.) for full-service and sample-only projects; ensuring customer & business expectations are met or exceeded - Oversee and help manage complex projects with supervision and support from senior team members - Follow established best practices and processes for project delivery - Provide feedback to sales on project performance to help improve delivery and key metrics for future projects - Take ownership of problematic situations and work closely with team members to develop solutions that resolve problems - Take accountability in the sales process by working closely with sales to provide high-quality customer service to help win future business Requirements: - Experience in Market Research preferred, but not required. - Ability to manage multiple projects with competing priorities - Ability to learn and use new technology platforms to meet or exceed customer and project needs - Ability to find innovative solutions to address customer and project needs - Solid judgment and critical thinking skills - Excellent communication and analytical skills - Ability to be proactive in anticipating problems and provide solutions - A passion for curiosity and a drive to always be learning - Ability to foster positive relationships across teams and customers PureSpectrum Perks: PureSpectrum is continuously focused on our culture, which is rooted in innovation, connection, and providing a great experience at all business levels —what we like to call PSX. Our team enjoys a creative and collaborative environment with plenty of opportunities for fun, connection, and team celebrations. We believe in supporting our team both personally and professionally—empowering you to thrive inside and outside of work. Our benefits include: - Robust medical coverage - Wellness stipend to support your physical and mental well-being - Paid parental leave - Generous holiday and sick time policy. - Hybrid Work Flexibility PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited under the law. ## About PureSpectrum ## Company Overview - **One-liner**: PureSpectrum is a research technology company that provides a programmatic sample marketplace and AI-driven quality scoring platform to help insights teams scale confidently. - **Entity Type**: Private (Series B / Venture rounds; last round PE led by TA Associates in 2026) - **Headquarters**: Westlake Village, California, United States - **Founded**: 2015 - **Founders**: Not publicly available ## Core Business - **Primary Industry**: Market research technology / Insights infrastructure - **Target Customers**: B2B – market research agencies, brand insights teams, and enterprises performing consumer surveys and training data for AI models - **Mission / Purpose**: “Built to help insights teams scale confidently” – delivering high-quality, reliable data through technology and global expertise. ## Products & Services - **PureSpectrum Marketplace**: A self-service and API-enabled sample marketplace that connects researchers with respondents across 125+ countries, handling millions of interviews annually. - **PureScore™**: Proprietary, AI-powered respondent-level scoring system that evaluates human, device, location, and behavioral signals to block fraudulent and low-quality responses. - **PureText™**: An enhancement to PureScore that provides deeper visibility into response quality, language patterns, and sentiment. - **AIDA™ (Artificial Intelligence Delivery Assistant)**: An automated AI assistant that optimizes sample delivery and survey fielding. - **Self-Service Platform**: A web-based interface for creating and managing surveys, targeting, and quota management. - **API Integration**: Enables programmatic survey creation, targeting, and data collection, integrating with clients’ existing systems. - **Services Support**: Managed services including survey programming, translation, and full-service sample sourcing. - **Training Data Services**: Access to 1M+ daily global survey responses to train AI models with real human data. ## Market Standing - **Valuation / Market Cap**: Not publicly available (private company) - **Key Metric**: Annual Revenue $45.8M (latest available); Total Funding $61.6M - **Notable Investors / Partners**: Arthur Ventures (led Series B and subsequent venture rounds), TA Associates (led PE round in 2026) - **Growth Signals**: 252 employees (+24.7% YoY); operations spanning 5 continents, 13+ languages; named to Deloitte’s Fast 500, Inc. 5000, and GRIT Most Innovative list multiple times; Great Place to Work® certified (2025, #53 Fortune Best Small Workplaces) ## Competitive Advantages - **PureScore™ AI Quality System**: A proprietary, layered fraud-detection model that uses billions of data points – considered the industry’s first consumer-level AI scoring system. - **Global Reach + Local Expertise**: Offices in every major research hub (North America, Europe, Middle East, APAC) with 24/7 multilingual support. - **End-to-End Platform**: Combines sample marketplace, quality scoring, self-service, API, and professional services in one unified solution, reducing vendor complexity. ## Strategic Focus - Continue expanding AI capabilities (PureScore 5.0, PureText, AIDA) to maintain data quality leadership. - Scale global market presence, especially in APAC and EMEA. - Serve the growing demand for high-quality training data for AI/ML models. - Maintain a culture-driven, high-talent-density organization. ## Why Work Here - **Culture**: Certified Great Place to Work® (98% of employees say it’s a great place to work). Core values emphasize “c andor with kindness,” simplicity, transparency, innovation, and quality. - **Work Policy**: Flexible global hybrid environment (combination of in-office and remote). - **Benefits**: 100% company-covered medical premiums, generous time off, paid parental leave, fitness stipends, professional development fund, mentorship programs. - **Diversity & Inclusion**: Strong commitment to inclusion; 13+ languages spoken, global team across 5 continents, active volunteering and charity sponsorship. - **Growth**: Customized career tracks, job training, and a culture that embraces feedback and problem-solving. ## Sources 1. [purespectrum.com](https://www.purespectrum.com/about/) 2. [purespectrum.com](https://www.purespectrum.com/careers/) 3. [purespectrum.com](https://www.purespectrum.com/) 4. [linkedin.com](https://linkedin.com/company/purespectrum) 5. 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