---
title: 'Project Manager at Zeta Global'
canonical: 'https://feeny.ai/job/project-manager-zeta-global-costa-rica-g76gsje37b8p'
type: 'job'
last_seen: '2026-09-10'
---

# Project Manager at Zeta Global

- **Company:** Zeta Global
- **Location:** Costa Rica
- **Posted:** 2026-07-29
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/zetaglobal/jobs/6129730004

## Job description

## WHO WE ARE

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to [www.zetaglobal.com](https://www.zetaglobal.com).

## JOB OVERVIEW

Zeta Global helps brands build stronger customer relationships through data-driven marketing. Zeta’s Marketing Platform (ZMP) is an AI-enabled Martech solution that supports customer acquisition, retention, and growth through personalized engagement. The platform supports use cases across messaging, loyalty, and customer experience, with solutions designed to scale for enterprise and mid-market organizations. Zeta works with brands across North America, Europe, and Asia-Pacific to deliver measurable marketing performance.

The Project Manager leads contracted delivery for an assigned customer portfolio. This role owns day-to-day coordination across internal teams and client stakeholders, ensuring strong governance, clear communication, and consistent execution from onboarding through ongoing delivery. The scope includes both retainer-based work and smaller projects, with close partnership to Senior Project Managers and Program Managers on more complex implementations.

## Responsibilities

- Lead delivery for an assigned portfolio of customer work, including retainers and smaller projects.
- Serve as the primary point of contact for clients within the portfolio, managing expectations and maintaining clear, timely communication.
- Own portfolio governance, delivery quality, scope management, timelines, risk tracking, and client satisfaction.
- Plan, schedule, and forecast retainer work, including capacity planning, utilization tracking, and delivery roadmaps.
- Manage retainer financials, including burn tracking, forecasting, invoicing inputs, and identification of risks or constraints.
- Lead smaller projects and single-consultant engagements, including scope, timeline, stakeholder management, and issue resolution.
- Partner with Senior Project Managers and Program Managers on complex implementations to manage dependencies, align governance, and support client communication.
- Coordinate internal resources across multiple workstreams, balancing competing priorities and escalating resourcing constraints when needed.
- Lead or participate in client and internal governance meetings such as kickoffs, steering committees, and executive reviews.
- Maintain RAID logs and escalate risks, issues, and dependencies with recommended mitigation plans.
- Partner with Customer Success and Sales to support account planning, identify opportunities, and align delivery to client outcomes.
- Produce client-ready and executive-ready reporting, including status updates, KPI reporting, progress summaries, and leadership communications.
- Improve delivery processes by identifying recurring issues, recommending enhancements, and sharing best practices across the team.

Qualifications:

- Bachelor's degree in Business Administration, Project Management, Marketing, Information Technology, or a related field.

- Minimum 3 years of Project Management experience in a client-facing environment.

- Experience managing multiple concurrent projects, retainers, or customer portfolios with competing priorities.

- Proven success managing project scope, timelines, budgets, risks, and stakeholder expectations.

- Experience working in cross-functional, matrixed organizations and coordinating resources across multiple teams.

- Demonstrated experience leading customer-facing governance forums, executive reviews, and status meetings.

- Experience with project financial management, including forecasting, budget tracking, utilization management, and resource planning.

- Experience supporting software, SaaS, MarTech, AdTech, CRM, customer experience, or digital transformation initiatives preferred.

Certifications

- PMP, PRINCE2, Agile Project Management, Scrum Master, or equivalent project management certification preferred.
- Certification is highly desirable but not required for candidates with strong relevant experience.

Language Requirements

- Full professional proficiency in English (written and verbal) is required.

## PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases

## About Zeta Global

## Company Overview
- **One-liner**: Zeta Global is an AI-powered marketing cloud platform that unifies identity, intelligence, and omnichannel activation to help enterprise brands acquire, grow, and retain customers.
- **Entity Type**: Public (NYSE: ZETA)
- **Headquarters**: New York, NY, USA
- **Founded**: 2007
- **Founders**: David A. Steinberg and John Sculley (former Apple CEO and Pepsi President)

## Core Business
- Primary industry/industries: Marketing technology (MarTech), Advertising technology (AdTech), Artificial Intelligence
- Target customers: Enterprise brands and scaled enterprises (defined as customers generating at least $100,000 in trailing twelve-month revenue); over 450 such customers across diverse verticals
- Mission or purpose statement: "Accelerate Brand Growth" by enabling brands to build repeatable and scalable programs that drive higher ROI on marketing investments

## Products & Services
- **Zeta Marketing Platform (ZMP)**: The core omnichannel marketing platform that leverages proprietary AI and trillions of consumer signals. It unifies identity, intelligence, and activation into a single platform, enabling personalized experiences across email, social media, web, SMS, connected TV, video, and more.
- **Athena by Zeta™**: An agentic AI solution that puts AI at the center of every marketing decision, enabling automated workflows, spend optimization, and scaling of impact across the customer journey.
- **Data & Analytics**: A proprietary opt-in database of unique global identifiers, providing deterministic attribution, real-time intent data, and interest/intent audiences for precise targeting and measurable outcomes.

## Market Standing
- **Valuation/Market Cap**: Publicly traded on NYSE; market cap fluctuates (latest data not specified in search results)
- **Key Metric**: Over 450 scaled enterprise customers; over 1,700 employees globally (as of investor relations page), with recent headcount exceeding 2,000 (as of life-at-Zeta page)
- **Notable Investors/Partners**: Co-founded by John Sculley (former Apple CEO); recent strategic partnership announced with Palantir (June 2026) to build unified data and AI infrastructure for marketing
- **Growth Signals**: Strategic partnership with Palantir; launch of Athena by Zeta™ for agencies; consistent expansion of enterprise customer base; global office presence across 12+ locations

## Competitive Advantages
- **Proprietary Identity Data**: One of the industry’s largest proprietary opt-in databases, providing a unique foundation for deterministic attribution and real-time intent targeting.
- **Unified Platform**: Combines identity, intelligence, and activation into a single platform, eliminating the need for multiple point solutions and vendor silos—directly addressing a key pain point for CMOs.
- **AI-First Approach**: Leverages advanced AI and agentic AI (Athena) to automate and optimize marketing workflows, making sophisticated marketing simple and scalable.
- **Founding Leadership**: Co-founded by a former Apple CEO, bringing deep industry credibility and strategic vision.

## Strategic Focus
- **AI and Automation**: Deepening investment in agentic AI (Athena by Zeta) to automate marketing decisions and workflows, reducing manual effort for marketers.
- **Partnership Ecosystem**: Expanding strategic partnerships (e.g., Palantir) to build unified data and AI infrastructure, opening new capabilities for enterprise clients.
- **Agency Channel**: Bringing Athena by Zeta to agencies, extending the platform’s reach beyond direct enterprise customers.
- **Global Expansion**: Maintaining and growing a global footprint with offices in the US, India, Europe, and South America to serve multinational clients.

## Why Work Here
- **Culture & Values**: Emphasizes "Achieving the Impossible™" with virtues like "Curiosity Beats Certainty," "Fearless Exploration," "Always Learning," and "Humanize." The culture is described as collaborative, innovative, and supportive of individual growth.
- **Diversity & Inclusion**: Active Employee Resource Groups (ERGs) for LGBTQIA+, women, Hispanic/Latinx, Asian & Pacific Islander, Black community, neurodiverse employees, and sustainability-focused groups.
- **Work Policy**: Offers hybrid and remote work options, with in-office events and virtual engagement. Specific policies vary by role and location.
- **Benefits**: Competitive pay equity, 401k with company match, Employee Stock Purchase Plan, flexible time off, generous parental leave, wellness programs (Caravan app, gym discounts), commuter benefits, and adoption assistance. In the US, includes medical, dental, vision, STD/LTD, life insurance. EMEA offices offer pensions, work-from-home allowances, and lunch vouchers.
- **Career Growth**: Emphasizes "Always Learning" as a core virtue, with opportunities for mentorship, cross-functional collaboration, and internal mobility. Hiring process includes a first chat with Talent, team interviews, and an onboarding program designed for connection.
- **Global Presence**: Opportunity to work in major hubs like New York, San Francisco, Los Angeles, Nashville, London, Paris, Prague, Hyderabad, Bangalore, and more.

## Sources
1. [Zeta Global Official Site](https://zetaglobal.com/)
2. [Zeta Global - Our Story and Mission](https://zetaglobal.com/about/our-story/)
3. [Zeta Global - Benefits and Hiring](https://zetaglobal.com/about/benefits-and-hiring/)
4. [Zeta Global - Investor Relations](https://investors.zetaglobal.com/overview/default.aspx)
5. [Zeta Global - Life at Zeta](https://zetaglobal.com/about/life-at-zeta/)
6. [Zeta Global - Careers Page (Greenhouse)](https://job-boards.greenhouse.io/zetaglobal)

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