---
title: 'Project/Program Manager at Bottomline'
canonical: 'https://feeny.ai/job/project-program-manager-bottomline-kosovo-y8ey93c5pq8m'
type: 'job'
last_seen: '2026-09-06'
---

# Project/Program Manager at Bottomline

- **Company:** Bottomline
- **Location:** Kosovo
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/bottomlinetechnologies/jobs/8695821002

## Job description

Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

## The Role

Bottomline is looking for a Project/Program Manager of Platform & Operations to grow with us in a Hybrid work environment out of our Pristina, Kosovo office!

This person must be able to work hybrid, with 2 days per week in our Pristina office!

The Bottomline Platform & Operations PMO is a Senior Project Manager who is ready to take the first step into program management. This entry-level Program Manager role will provide the opportunity to learn, build, and apply program management practices while supporting cross-functional initiatives across Platform & Operations and our broader business operations function. You will help drive value-creation and operational programs including migrations, infrastructure and platform upgrades, end-of-life and remediation initiatives, vulnerability management, business process improvements, and other strategic operations initiatives. You will work closely with business, operations, engineering, and vendor stakeholders to coordinate delivery, improve visibility, support timely decision-making, and contribute to impactful, cost-effective outcomes.

This role is ideal for someone with strong project management fundamentals who wants to grow into program management by expanding their experience across cross-functional delivery, business operations, governance, stakeholder engagement, and operational excellence.

This role demands a collaborative, delivery-focused leader who can navigate ambiguity, drive decisions, and coordinate effectively across cross-functional teams to deliver measurable outcomes.

How you’ll contribute:

- Program Management Development: Support cross-functional program delivery while building program plans, roadmaps, governance routines, and delivery practices aligned to strategic goals.
- Project Management: Manage multiple projects to scope, schedule, and budget.
- Strategic Alignment: Ensure programs align to business goals and maximize impact.
- Business and Operations Collaboration: Coordinate across business, operations, engineering, and vendor teams to support delivery, improve processes, and keep initiatives on track.
- Change Management: Drive adoption through change plans, training, and user support.
- Business Operations Support: Partner with operational leaders to support business routines, process improvement, governance input, reporting, and execution of operational priorities.
- Resource Management: Coordinate resources and budgets to meet program needs.
- Risk Management: Identify risks, implement mitigations, and adjust plans to minimize disruption.
- Quality Assurance: Ensure deliverables meet standards; run reviews and post-implementation lessons learned.
- Continuous Improvement: Track performance and feedback to identify and deliver enhancements.
- Reporting: Provide clear status updates and dashboards; track KPIs against objectives.

What will make you successful:

- Required: 5+ years of progressive project management experience in a technology, platform, infrastructure, operations, or business operations environment; senior project management experience is strongly valued.
- Required: Bachelor’s degree in business, Information Systems, Computer Science, Engineering, or equivalent practical experience.
- Required: Proven delivery of complex projects or cross-functional initiatives, with exposure to migrations, upgrades, end-of-life/tech refresh, remediation, vulnerability management, process improvement, or business operations programs.
- Required: Strong project execution fundamentals, including project plans, RAID management, dependency tracking, stakeholder coordination, status reporting, and readiness to develop broader program governance and executive reporting skills.
- Preferred: Experience supporting business operations, operational governance, process improvement, reporting routines, or cross-functional operating rhythms.
- Preferred: Familiarity with security and risk concepts (Common Vulnerabilities and Exposures, patching cadence, remediation tracking, risk acceptance).
- Preferred: Certifications: PMP or PRINCE2 Practitioner; Agile certification (CSM/PSM or equivalent).
- Preferred: Master’s degree (MBA/MSc) or relevant postgraduate qualification.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional growth and advancement.
- A collaborative and innovative work environment.
- Flexible working arrangements.

#LifeAtBottomline

## #LI-DNI

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

## About Bottomline

## Company Overview
- **One-liner**: Bottomline helps businesses and financial institutions transform the way they pay and get paid with secure, connected payment, cash management, and fraud detection solutions.
- **Entity Type**: Private (acquired by Thoma Bravo in 2022)
- **Headquarters**: Portsmouth, New Hampshire, USA
- **Founded**: 1989
- **Founders**: Not publicly available

## Core Business
- Primary industry/industries: Business Payments, Financial Technology (FinTech), Cash Management, Payments Fraud & Compliance
- Target customers: B2B – Financial institutions (banks, credit unions), mid-market to enterprise businesses (including Fortune 100 companies), and other organizations globally.
- Mission or purpose statement: To transform the way businesses pay and get paid, driving impactful results for customers by reimagining business payments and delivering solutions that add to the bottom line.

## Products & Services
- **Payments Hub**: A centralized platform to send payments to any bank worldwide, in any currency, ensuring governance and control.
- **AP Automation**: Automates accounts payable processes from invoice to payment, enabling fast, revenue-generating Premium ACH and virtual card payments.
- **Global Cash Management Hub**: Centralizes cash visibility, liquidity, FX, financing, and risk management for finance teams.
- **Payments Fraud Defense**: A SaaS solution that detects and stops payment fraud and evolving threats in real-time.
- **Enterprise Case Management**: Provides a single system of record for a holistic view of business risk to respond to threats faster.
- **Digital Banking Platform**: A combined platform for payments, cash management, treasury management, and B2B payments network for financial institutions.
- **Paymode Network**: A market-leading B2B payments network trusted by over 600,000 verified businesses for secure digital payments.
- **Payments Processing**: Securely processes, reconciles, and manages data in financial transactions within and between banks.
- **Sanctions Screening**: Real-time financial message sanctions screening for global compliance.
- **Message Transformation & Enrichment**: An intelligent data transformation and workflow engine for meeting message standard compliance obligations.
- **Payouts Automation**: Secure management of funds disbursements to suppliers, customers, and partners.
- **Receivables Automation**: Streamlines the process of receiving funds into a business, supporting multiple payment methods.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (privately held by Thoma Bravo). Thoma Bravo has more than $183 billion in assets under management.
- **Key Metric (Total Funding)**: Not applicable (mature company, acquired).
- **Notable Investors/Partners**: Thoma Bravo (owner), Swift (Top 3 Swift Services Provider).
- **Growth Signals**: Moves more than $16 trillion in payments annually; serves nearly one million financial institutions and businesses in 92 countries; trusted by Fortune 100 companies; processes 50%+ of UK Direct Debit/Credit transactions; published 2025 ESG Report.

## Competitive Advantages
- **Proprietary Network Effect**: Operates Paymode, a massive B2B payments network with over 600,000 verified businesses, creating a strong barrier to entry.
- **End-to-End Platform**: Provides a unique, integrated suite spanning payments, cash management, treasury, and fraud compliance, reducing complexity for customers.
- **Global Scale & Reliability**: Processes over $16 trillion in payments annually, with 35+ years of experience and deep integrations with global banking infrastructure.
- **Strong Financial Backing**: Backed by Thoma Bravo, a leading software private equity firm, providing resources for long-term growth and stability.
- **Trusted by the Enterprise**: Serves Fortune 100 companies and has a top-3 position as a Swift services provider.

## Strategic Focus
- **Product Modernization**: Continuing to enhance its SaaS platform for payments, cash management, and fraud defense.
- **Fraud & Compliance Leadership**: Investing heavily in real-time fraud detection and compliance solutions to combat evolving threats.
- **Network Expansion**: Growing the Paymode B2B payments network to increase utility and value for all participants.
- **Digital Banking**: Deepening its digital banking platform to strengthen its role as the primary technology partner for financial institutions.
- **ESG**: Committed to sustainable operations and reporting, as evidenced by the release of its 2025 ESG Report.

## Why Work Here
- **Mission-Driven Work**: Employees contribute to modernizing a critical, high-volume global financial infrastructure.
- **Culture & Guiding Principles**: The company has a clearly articulated culture based on four principles: "Delight Customers," "Excellent Execution," "Create and Grow Sustained Business Value," and "Work With and for Each Other."
- **Employee Wellbeing** ("One Bottomline"): Prioritizes flexibility and a supportive community, with empathetic leadership that supports employees through life milestones. Employee wellbeing takes precedence above all.
- **Growth & Development**: Offers opportunities to learn and work with industry leaders across Engineering, Data, Product, Marketing, Finance, Sales, and more. They look for talent at all phases of their career.
- **Global Team**: Describes itself as "One Global Team," working with passionate and motivated people to solve complex challenges.
- **Work Environment**: A nurturing community that encourages open communication and leadership from any level, regardless of title or seniority.
- **Diversity & Inclusion**: Is an Equal Opportunity and Affirmative Action Employer and participates in the E-Verify program.
- **Perks**: While specific perks are not listed on the careers page, the company highlights employee wellbeing, flexibility, and a strong, supportive culture.

## Sources
1. [bottomline.com - About Us](https://www.bottomline.com/about)
2. [bottomline.com - Careers](https://www.bottomline.com/about/careers)
3. [LinkedIn - Bottomline](https://www.linkedin.com/company/bottomline-payments)
4. [bottomline.com - Explore Open Roles](https://www.bottomline.com/about/careers/jobs)
5. [bottomline.com - US Homepage](https://www.bottomline.com/us)

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